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APPCRASH


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#1
Buffy711

Buffy711

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This is the name of the problem and below is what information I could get on it.
It crashed my computer. My son has seemed to have fixed my computer but I am wondering if I am missing some program that should be on my computer?
exe-error-advisor

Problem signature
Problem Event Name: APPCRASH
Application Name: svchost.exe
Application Version: 6.0.6001.18000
Application Timestamp: 47919291
Fault Module Name: RPCRT4.dll
Fault Module Version: 6.0.6002.18024
Fault Module Timestamp: 49f05e53
Exception Code: c0000005
Exception Offset: 00000000000306ca
OS Version: 6.0.6002.2.2.0.768.3
Locale ID: 1033
Additional Information 1: c2ba
Additional Information 2: 089e3f93abe1cc3977465797f69d4423
Additional Information 3: 78a8
Additional Information 4: 6698f7864a528a0cd6f85f70e8a148c1

Files that help describe the problem
Version.txt
AppCompat.txt
memory.hdmp
minidump.mdmp
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#2
phillpower2

phillpower2

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:welcome: Buffy711

Do you have a Windows installation or back up disk as you may need one.

Use the System File Checker tool (SFC.exe) to determine which file is causing the issue/s, and then replace the file/s.
To do this, follow these steps:

Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
At the command prompt, type the following command, and then press ENTER: sfc /scannow
The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions, if it cannot find the relevant file you will be required to insert the OS DVD into the drive.
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