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Mouse slow to respond when using the internet.


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#1
Marcusmmc23

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I have been trying to solve this problem for some time. I have been on the forums here searching for help and have been grateful for what we've accomplished so far. However, my mouse is still affected when bandwidth is being used. Strangely enough, it seems to be affected most when my wife's laptop is streaming video. I can notice the performance drops slightly when streaming movies on a PS3 and even an iPad but when my wife is watching a movie on her computer, my PC's mouse is near impossible to use as it just skips across the screen.

Any help would be greatly appreciated.

Marcus

Edited by Marcusmmc23, 24 March 2013 - 04:58 PM.

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#2
RKinner

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When your wife is not watching a video and the mouse is working OK:

Get Process Explorer

http://live.sysinter...com/procexp.exe
Save it to your desktop then run it (Vista or Win7 - right click and Run As Administrator).

View, Select Column, check Verified Signer, OK
Options, Verify Image Signatures


Click twice on the CPU column header to sort things by CPU usage with the big hitters at the top.

Wait a minute then:

File, Save As, Save. Open the file Procexp.txt on your desktop and copy and paste the text to a reply.

Then get her to watch a video or do whatever usually causes your mouse to slow down. Make a new Process Explorer log as before and post it too. That may show us what is happening.

Is this a wireless mouse by any chance?

Ron
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#3
Marcusmmc23

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Thank you for the help! I am using a wireless mouse from Microsoft (Sidewinder X8).

Here is the log for all other systems idle:
Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 95.90 0 K 24 K 0
Interrupts 1.45 0 K 0 K n/a Hardware Interrupts and DPCs
procexp64.exe 1.11 32,328 K 58,804 K 7068 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Sysinternals
EVGAPrecision.exe 0.44 12,192 K 4,640 K 4240 EVGAPrecision (Verified) EVGA
ProfilerU.exe 0.23 3,760 K 1,500 K 3056 Saitek SST Profile Launcher Saitek (No signature was present in the subject) Saitek
csrss.exe 0.22 35,544 K 19,340 K 1000 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
ipoint.exe 0.18 17,348 K 996 K 2628 IPoint.exe Microsoft Corporation (Verified) Microsoft Corporation
lsass.exe 0.17 10,392 K 10,216 K 864 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
System 0.11 408 K 4,144 K 4
explorer.exe 0.05 71,712 K 38,956 K 2436 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
avgidsagent.exe 0.03 29,404 K 22,448 K 3972 AVG Identity Protection Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
LMS.exe 0.02 3,540 K 2,000 K 5892 Local Manageability Service Intel Corporation (Verified) Intel Corporation
AppleMobileDeviceService.exe 0.01 3,212 K 2,640 K 2176 MobileDeviceService Apple Inc. (Verified) Apple Inc.
svchost.exe 0.01 5,140 K 4,744 K 1076 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
CLMSServer.exe 0.01 3,952 K 2,988 K 2256 CyberLink Spark Media Server Service CyberLink (Verified) CyberLink
avgnsa.exe 0.01 17,488 K 5,516 K 1940 AVG Online Shield Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgfws.exe < 0.01 17,404 K 17,468 K 2668 AVG Firewall Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
svchost.exe < 0.01 26,660 K 27,604 K 1376 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
iexplore.exe < 0.01 26,944 K 46,744 K 6412 Internet Explorer Microsoft Corporation (Verified) Microsoft Windows
iPodService.exe < 0.01 3,120 K 2,276 K 4504 iPodService Module (64-bit) Apple Inc. (Verified) Apple Inc.
SearchIndexer.exe < 0.01 51,264 K 22,992 K 4536 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
avgwdsvc.exe < 0.01 11,352 K 8,868 K 2792 AVG Watchdog Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies
avgtray.exe < 0.01 15,076 K 5,916 K 3936 AVG Tray Monitor AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
svchost.exe < 0.01 13,200 K 14,248 K 1588 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
iexplore.exe < 0.01 111,756 K 117,784 K 5312 Internet Explorer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 274,060 K 255,848 K 1344 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 64,008 K 12,684 K 1704 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 12,700 K 11,684 K 5064 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
WLIDSVC.EXE < 0.01 7,368 K 3,128 K 3852 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation
svchost.exe < 0.01 10,280 K 12,108 K 2824 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
wmpnetwk.exe < 0.01 8,752 K 10,748 K 5000 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows
avgrsa.exe < 0.01 382,172 K 1,816 K 560 AVG Resident Shield Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
iTunesHelper.exe < 0.01 3,920 K 2,640 K 1528 iTunesHelper Apple Inc. (Verified) Apple Inc.
nvvsvc.exe < 0.01 5,972 K 3,224 K 1788 NVIDIA Driver Helper Service, Version 311.06 NVIDIA Corporation (Verified) NVIDIA Corporation
PDVD11Serv.exe < 0.01 3,320 K 4,000 K 3156 PowerDVD RC Service CyberLink Corp. (Verified) CyberLink
csrss.exe < 0.01 2,740 K 2,372 K 904 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 26,844 K 15,568 K 1308 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
WUDFHost.exe 2,168 K 1,252 K 4832 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 3,132 K 7,120 K 3668 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WLIDSVCM.EXE 1,536 K 508 K 4072 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation
winlogon.exe 3,312 K 712 K 528 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,688 K 320 K 972 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows
UNS.exe 3,292 K 1,828 K 3108 User Notification Service Intel Corporation (Verified) Intel Corporation
taskhost.exe 8,440 K 2,152 K 2296 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
taskhost.exe 6,944 K 13,820 K 6576 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 2,568 K 1,656 K 2572 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
taskeng.exe 2,032 K 5,592 K 6636 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 5,896 K 6,092 K 1208 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,136 K 2,840 K 3568 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 10,796 K 7,868 K 1132 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,132 K 2,516 K 3444 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 1,764 K 5,328 K 3696 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 9,620 K 6,332 K 2024 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 540 K 392 K 432 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows
services.exe 5,712 K 8,444 K 884 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows
SaiMfd.exe 1,964 K 756 K 2332 Saitek MFD File System Driver Saitek (No signature was present in the subject) Saitek
RIMBBLaunchAgent.exe 2,288 K 2,048 K 3120 Launch Agent Service Research In Motion Limited (Verified) Research In Motion
RAVCpl64.exe 9,084 K 2,552 K 2492 Realtek HD Audio Manager Realtek Semiconductor (Verified) Microsoft Windows Hardware Compatibility Publisher
procexp.exe 2,436 K 7,732 K 5108 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
nvxdsync.exe 8,828 K 8,596 K 1780 NVIDIA User Experience Driver Component NVIDIA Corporation (Verified) NVIDIA Corporation
nvvsvc.exe 3,144 K 2,740 K 1140 NVIDIA Driver Helper Service, Version 311.06 NVIDIA Corporation (Verified) NVIDIA Corporation
nvSCPAPISvr.exe 2,644 K 1,800 K 1164 Stereo Vision Control Panel API Server NVIDIA Corporation (Verified) NVIDIA Corporation
nusb3mon.exe 2,052 K 1,320 K 1728 USB 3.0 Monitor Renesas Electronics Corporation (Verified) Renesas Electronics Corporation
mDNSResponder.exe 2,608 K 2,828 K 2956 Bonjour Service Apple Inc. (Verified) Apple Inc.
lsm.exe 2,932 K 1,800 K 916 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows
itype.exe 13,288 K 684 K 2636 IType.exe Microsoft Corporation (Verified) Microsoft Corporation
iexplore.exe 58,852 K 29,212 K 6228 Internet Explorer Microsoft Corporation (Verified) Microsoft Windows
GoogleUpdate.exe 2,208 K 1,192 K 4460 Google Installer Google Inc. (Verified) Google Inc
dwm.exe 3,232 K 1,208 K 2412 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 2,840 K 2,988 K 5924 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
CTxfispi.exe 9,252 K 2,452 K 4352 SPI (Creative X-Fi Module) Creative Technology Ltd (Verified) Microsoft Windows Hardware Compatibility Publisher
Ctxfihlp.exe 3,188 K 2,044 K 4052 CTXfiHlp MFC Application Creative Technology Ltd (Verified) Microsoft Windows Hardware Compatibility Publisher
CTAudSvc.exe 1,336 K 1,252 K 1508 Creative Audio Service Creative Technology Ltd (No signature was present in the subject) Creative Technology Ltd
CLMSMonitorService.exe 1,028 K 588 K 3040 CyberLink Spark Media Server Monitor Service CyberLink (Verified) CyberLink
CLHNServiceForPowerDVD.exe 1,172 K 1,096 K 3000 CLHNServiceForPowerDVD Module (Verified) CyberLink
avgemca.exe 2,960 K 2,224 K 2524 AVG E-mail Scanner AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgcsrva.exe 23,684 K 644 K 620 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. (Verified) AVG Technologies
avgcsrva.exe 23,896 K 10,444 K 1104 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. (Verified) AVG Technologies
audiodg.exe 14,504 K 15,340 K 6524 Windows Audio Device Graph Isolation Microsoft Corporation (Verified) Microsoft Windows


Here is the log with a movie being streamed on my wife's laptop and my mouse running like garbage:

Process CPU Private Bytes Working Set PID Description Company Name Verified Signer
System Idle Process 95.93 0 K 24 K 0
Interrupts 1.20 0 K 0 K n/a Hardware Interrupts and DPCs
procexp64.exe 0.86 31,964 K 55,088 K 4828 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Sysinternals
avgnsa.exe 0.47 17,488 K 5,424 K 1940 AVG Online Shield Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
EVGAPrecision.exe 0.37 12,192 K 4,640 K 4240 EVGAPrecision (Verified) EVGA
ProfilerU.exe 0.23 3,760 K 1,500 K 3056 Saitek SST Profile Launcher Saitek (No signature was present in the subject) Saitek
svchost.exe 0.22 13,520 K 14,680 K 1588 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
System 0.16 408 K 4,156 K 4
avgcsrva.exe 0.12 24,644 K 9,784 K 1104 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. (Verified) AVG Technologies
svchost.exe 0.10 10,304 K 12,192 K 2824 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
csrss.exe 0.07 35,544 K 19,636 K 1000 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
explorer.exe 0.05 72,380 K 41,960 K 2436 Windows Explorer Microsoft Corporation (Verified) Microsoft Windows
ipoint.exe 0.03 17,348 K 840 K 2628 IPoint.exe Microsoft Corporation (Verified) Microsoft Corporation
avgidsagent.exe 0.03 29,404 K 23,392 K 3972 AVG Identity Protection Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
CLMSServer.exe 0.02 3,952 K 2,988 K 2256 CyberLink Spark Media Server Service CyberLink (Verified) CyberLink
LMS.exe 0.02 3,540 K 2,008 K 5892 Local Manageability Service Intel Corporation (Verified) Intel Corporation
svchost.exe 0.02 5,144 K 4,984 K 1076 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.02 12,752 K 11,852 K 5064 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
AppleMobileDeviceService.exe 0.01 3,212 K 2,640 K 2176 MobileDeviceService Apple Inc. (Verified) Apple Inc.
SearchIndexer.exe 0.01 50,336 K 22,304 K 4536 Microsoft Windows Search Indexer Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 0.01 25,492 K 25,768 K 1376 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
lsass.exe 0.01 13,448 K 11,732 K 864 Local Security Authority Process Microsoft Corporation (Verified) Microsoft Windows
avgfws.exe 0.01 17,352 K 17,472 K 2668 AVG Firewall Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
nusb3mon.exe < 0.01 2,052 K 1,328 K 1728 USB 3.0 Monitor Renesas Electronics Corporation (Verified) Renesas Electronics Corporation
avgrsa.exe < 0.01 382,176 K 2,640 K 560 AVG Resident Shield Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
iPodService.exe < 0.01 3,120 K 2,276 K 4504 iPodService Module (64-bit) Apple Inc. (Verified) Apple Inc.
iexplore.exe < 0.01 26,040 K 44,544 K 6412 Internet Explorer Microsoft Corporation (Verified) Microsoft Windows
taskhost.exe < 0.01 8,440 K 2,152 K 2296 Host Process for Windows Tasks Microsoft Corporation (Verified) Microsoft Windows
avgwdsvc.exe < 0.01 11,132 K 7,060 K 2792 AVG Watchdog Service AVG Technologies CZ, s.r.o. (Verified) AVG Technologies
avgtray.exe < 0.01 14,948 K 5,816 K 3936 AVG Tray Monitor AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
csrss.exe < 0.01 2,740 K 2,424 K 904 Client Server Runtime Process Microsoft Corporation (Verified) Microsoft Windows
svchost.exe < 0.01 62,976 K 13,228 K 1704 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
wmpnetwk.exe < 0.01 8,784 K 10,896 K 5000 Windows Media Player Network Sharing Service Microsoft Corporation (Verified) Microsoft Windows
WLIDSVC.EXE < 0.01 7,368 K 3,128 K 3852 Microsoft® Windows Live ID Service Microsoft Corp. (Verified) Microsoft Corporation
iexplore.exe < 0.01 114,104 K 121,220 K 5312 Internet Explorer Microsoft Corporation (Verified) Microsoft Windows
iTunesHelper.exe < 0.01 3,920 K 2,640 K 1528 iTunesHelper Apple Inc. (Verified) Apple Inc.
nvvsvc.exe < 0.01 5,972 K 3,224 K 1788 NVIDIA Driver Helper Service, Version 311.06 NVIDIA Corporation (Verified) NVIDIA Corporation
PDVD11Serv.exe < 0.01 3,320 K 4,000 K 3156 PowerDVD RC Service CyberLink Corp. (Verified) CyberLink
WUDFHost.exe 2,168 K 1,252 K 4832 Windows Driver Foundation - User-mode Driver Framework Host Process Microsoft Corporation (Verified) Microsoft Windows
WmiPrvSE.exe 2,960 K 6,984 K 3708 WMI Provider Host Microsoft Corporation (Verified) Microsoft Windows
WLIDSVCM.EXE 1,536 K 508 K 4072 Microsoft® Windows Live ID Service Monitor Microsoft Corp. (Verified) Microsoft Corporation
winlogon.exe 3,312 K 712 K 528 Windows Logon Application Microsoft Corporation (Verified) Microsoft Windows
wininit.exe 1,688 K 320 K 972 Windows Start-Up Application Microsoft Corporation (Verified) Microsoft Windows
UNS.exe 3,292 K 1,828 K 3108 User Notification Service Intel Corporation (Verified) Intel Corporation
taskeng.exe 2,568 K 3,184 K 2572 Task Scheduler Engine Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 26,472 K 15,172 K 1308 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 5,944 K 6,392 K 1208 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 10,792 K 7,764 K 1132 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 277,892 K 264,900 K 1344 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,132 K 2,516 K 3444 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
svchost.exe 2,136 K 2,840 K 3568 Host Process for Windows Services Microsoft Corporation (Verified) Microsoft Windows
spoolsv.exe 9,568 K 6,488 K 2024 Spooler SubSystem App Microsoft Corporation (Verified) Microsoft Windows
smss.exe 540 K 392 K 432 Windows Session Manager Microsoft Corporation (Verified) Microsoft Windows
services.exe 5,504 K 8,376 K 884 Services and Controller app Microsoft Corporation (Verified) Microsoft Windows
SaiMfd.exe 1,964 K 756 K 2332 Saitek MFD File System Driver Saitek (No signature was present in the subject) Saitek
RIMBBLaunchAgent.exe 2,288 K 2,048 K 3120 Launch Agent Service Research In Motion Limited (Verified) Research In Motion
RAVCpl64.exe 9,084 K 2,552 K 2492 Realtek HD Audio Manager Realtek Semiconductor (Verified) Microsoft Windows Hardware Compatibility Publisher
procexp.exe 2,424 K 7,712 K 5536 Sysinternals Process Explorer Sysinternals - www.sysinternals.com (Verified) Microsoft Corporation
nvxdsync.exe 8,820 K 8,592 K 1780 NVIDIA User Experience Driver Component NVIDIA Corporation (Verified) NVIDIA Corporation
nvvsvc.exe 3,136 K 2,728 K 1140 NVIDIA Driver Helper Service, Version 311.06 NVIDIA Corporation (Verified) NVIDIA Corporation
nvSCPAPISvr.exe 2,644 K 1,800 K 1164 Stereo Vision Control Panel API Server NVIDIA Corporation (Verified) NVIDIA Corporation
mDNSResponder.exe 2,608 K 2,828 K 2956 Bonjour Service Apple Inc. (Verified) Apple Inc.
lsm.exe 2,940 K 1,816 K 916 Local Session Manager Service Microsoft Corporation (Verified) Microsoft Windows
itype.exe 13,288 K 488 K 2636 IType.exe Microsoft Corporation (Verified) Microsoft Corporation
iexplore.exe 58,784 K 25,004 K 6228 Internet Explorer Microsoft Corporation (Verified) Microsoft Windows
dwm.exe 3,232 K 1,208 K 2412 Desktop Window Manager Microsoft Corporation (Verified) Microsoft Windows
dllhost.exe 2,828 K 2,972 K 5924 COM Surrogate Microsoft Corporation (Verified) Microsoft Windows
CTxfispi.exe 9,252 K 2,452 K 4352 SPI (Creative X-Fi Module) Creative Technology Ltd (Verified) Microsoft Windows Hardware Compatibility Publisher
Ctxfihlp.exe 3,188 K 2,044 K 4052 CTXfiHlp MFC Application Creative Technology Ltd (Verified) Microsoft Windows Hardware Compatibility Publisher
CTAudSvc.exe 1,336 K 1,252 K 1508 Creative Audio Service Creative Technology Ltd (No signature was present in the subject) Creative Technology Ltd
CLMSMonitorService.exe 1,028 K 600 K 3040 CyberLink Spark Media Server Monitor Service CyberLink (Verified) CyberLink
CLHNServiceForPowerDVD.exe 1,172 K 1,096 K 3000 CLHNServiceForPowerDVD Module (Verified) CyberLink
avgemca.exe 2,960 K 2,224 K 2524 AVG E-mail Scanner AVG Technologies CZ, s.r.o. (Verified) AVG Technologies CZ
avgcsrva.exe 27,892 K 428 K 620 AVG Scanning Core Module - Server Part AVG Technologies CZ, s.r.o. (Verified) AVG Technologies
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#4
RKinner

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Process Explorer doesn't show any change in CPU activity and all processes other than Saitek's are verified.

How do you connect to the internet with this computer? If you watch the same video your wife watched (and she is off line) does your mouse slow down?

My gut feeling is that the mouse is suffering from radio interference from the wifi. Can you plug in a regular mouse? Or move the computer further from the router and your wife's computer?
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#5
Marcusmmc23

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Origionaly, I was connected wirelessly. I thought it might have been caused by a sub par USB wireless adapter so I moved the router closer to my PC so I could connect directly wired and remove the USB adapter. It didn't change anything. My mouse has an option to be run wired rather than wirelessly and that is what I've always done. So, I don't think it is interference. I'll have to look for a different mouse to see if that is the case but I don't think I have anything other than wireless.

Strangely enough, the mouse's performance is not affected if I stream movies to this computer.
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#6
RKinner

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Since it doesn't slow down when you run video and since there is no sign of malware in any of your logs I think we can rule out a keylogger which points to some interference so I think a new mouse is the best shot. How far is your wife's PC from a. the router and b. from yours? Have you tried connecting your wife's computer directly to the router? Does your mouse still slow down?
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#7
Marcusmmc23

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My wife's computer is up one floor and offset about 20 feet typically. The router and my computer are within 2 feet of each other. I was having this same problem when my router was placed almost directly between my PC and her laptop.

I will try her laptop plugged into the router tomorrow morning and report back.
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#8
RKinner

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OK. I expect the router is the source of the interference rather than your wife's PC. I found an article on Microsoft's new mouse which uses the 2.4GHz frequency band instead of the 27MHz that the older mice used.

"Use of the 2.4GHz wireless band opens up more bandwidth compared with what is available in
the 27MHz space. Microsoft 2.4GHz wireless mice and keyboards can be assigned to a subset
of the available 24 channels spread across the band. This reduces the interference between
devices assigned to different subsets. The selection of the 24 channels was made to avoid
common interference sources such as Wi-Fi networks"

There is some talk of changing channels on the old mouse. Do you know if that's possible on yours? A different channel might not pick up the same interference. I found this: "There should be "connect" buttons on the bottom or top of each device. If you press them quickly one after another, they will pick a wireless "channel" and start communicating. It may choose a different channel than the other mouse and have less interference."

They also say that the mouse should be at least 2 meters away from other sources of RF.
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#9
Marcusmmc23

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I'm not so sure. I tried a different mouse and the problem is still there. I didn't have another wired mouse so I was forced to go wireless. I took the battery out of my X8 mouse and connected via USB and it still had the problem. I would think that interference should be ruled out. So I thought if it was interference, I'll disconnect my computer completely from the internet and fire up my wife's computer steaming a movie. If it is interference, the mouse should surely be affected. It was not. If I am not connected to the network, I have no problems. Once the ethernet line is connected to the router and other devices are using bandwidth, the mouse works like garbage.

I've tried to find a way to change the channel on the mouse as well but was unsuccessful.

Edited by Marcusmmc23, 26 March 2013 - 09:42 AM.

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#10
RKinner

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Usually a wireless mouse has a transceiver that plugs into the PC. Did you remove that when you connected via USB?
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#11
Marcusmmc23

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It actually plugs into the same transceiver. I have tried plugging it in to a different USB port and even tried an available USB3 port.

Here is a picture of what the USB transceiver looks like with its optional mouse cord attachment.
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#12
RKinner

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I think you need to borrow or buy a corded mouse, remove the wireless stuff and then try it.
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#13
Marcusmmc23

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It looks like you really are onto something and honestly, I am not surprised. I tried another mouse and streamed videos on 2 different computers and there was no mouse yuckiness. I need to find out how or if I can change a channel. I looked yesterday but couldn't find anything. I'll still take help if you can give it. Again, I'm using the Microsoft Sidewinder X8. There isn't a connect button I could find anywhere on the mouse. Just an on/off button.
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#14
RKinner

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Looks like you are not the only one with the problem:

http://www.amazon.co.../R158R2AUXOM7RC

MS says in their troubleshooting section:

Refresh the wireless connection
Connect all other Microsoft wireless devices.

Press the button on the wireless transceiver.
Press the Connect button on the underside of the device.

Optimize the signal
Check the placement of the wireless device.

The wireless transceiver and device must be situated correctly. Try the following solutions:

Place the wireless device closer to the wireless transceiver.
If you have a mouse and keyboard and they are both wireless, place them at an equal distance from the transceiver.
Turn the transceiver on its side or upside down.

Some wireless and non-wireless objects can cause interference with your wireless device. To prevent transceiver interference, avoid using your device near objects such as:

Wireless networking devices
Cordless and cellular telephones
Remote control toys
Microwave ovens
Cables running parallel to the wireless transceiver cables
Metallic surfaces in contact with the device
Other wireless pointing devices and transceivers


Also you might try the latest drivers and software from
http://www.microsoft...winder-x8-mouse
perhaps a new driver will fix the problem?

They mention something about changing specific settings:

http://www.microsoft...n-configuration

so you might see if there is anything there.
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#15
Marcusmmc23

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Crummy... I already have the latest version of the driver installed I moved the wireless receiver closer to my mouse (9-12") and what's the point? Didn't work anyway. The changing of settings that Microsoft mentions is only program specific functions, which is why I went with this mouse in the first place. Those functions work great when I'm the only one using the internet. I still can't find any way to change a channel or frequency on the mouse.
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