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External Hard Drive no longer recognized by my laptops, Help!?


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#1
Majikwiz

Majikwiz

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First of all I sincerely believe my external Hard Drive really is working based on having this

problem before.


Before this point I would sometimes get the following error message but a few more tries and the

external Hard Drives would be recognized. 'But now the laptops know something is getting

plugged in to the USB ports but say 'USB device attached to this computer has malfunctioned,

windows does not recognize it.'


I have 2 Laptops they are:

Majik1
HP Compaq 6910p
Windows XP (Updated)
2.4ghz/2GB RAM
14.1"/75 GB HD
DVD-RW/3 USB Ports

Majik2
HP Compaq 6910p
Windows 7 (Updated)
2ghz/2GB RAM
14.1"/100 GB HD
DVD-RW/3 USB Ports

The external I have is a 'Seagate FreeAgent Desk 1.5 TB External Hard Drive'
S/N 2GETBE5V

I get the same message from windows on both laptops.

I have tried:

unplugging it waiting and plugging it back in,

unplugging the power and plugging it back in,

plugging it into different USB ports,

rebooting the computer after making these changes,

And I still can't get access to my Seagate External HD.

Thanks for any help I can get.

majikwiz
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#2
Wolfeymole

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Either the hard drive is faulty or the connector interface is faulty.

You could try removing the drive from its enclosure and attaching it to your machine using something like this.....

http://www.amazon.co...e/dp/B001A5SK56
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#3
Majikwiz

Majikwiz

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I think you may be right. I will be picking up an external kit similar to the one on your link this week. Thanks for the response.

majikwiz
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#4
Wolfeymole

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You're welcome mate, please let us know how you go on. :thumbsup:
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