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XP pro infected with delta search [Solved]


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#16
NickKeenan

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Thanks for the reminder.
I'm up to here in a kitchen reno so have to be away from my machine
expect for short sessions.
I'll try to grab a time slot to finish up our session, maybe even
this evening (I'm EDT, in Ottawa, Canada).

Later..

/nick
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#17
NickKeenan

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Boy this GTG interface is dicey.. hard to find stuff, get to the right spot, etc

Can't tell if/when a reply is sent, or just composed and sitting around in limbo.

Anyway.. very tied up in a kitchen reno and away from machine except for short
periods.
Will try to set aside time to finish our session.. maybe tonight.

I'm EDT in Ottawa Canada..
Where are you??

Later..

/nick
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#18
gringo_pr

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way way WAY south of you in the Caribbean - Puerto Rico

but I think we are in the same time zone so I will be online most of the night after 9pm
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#19
NickKeenan

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Won't be available for a couple of days, Gringo,
maybe on the weekend if you're still around.

If you call yourself Gringo then you must be American, not Hispanic.

Have I got that right..? just curious

/nick
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#20
gringo_pr

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Yes I will be around during the weekend but mostly at night


yes I am American :)
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#21
NickKeenan

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Malwarebytes Anti-Malware 1.70.0.1100
www.malwarebytes.org

Database version: v2013.04.05.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Nick :: GENERALSPECIFIX [administrator]

2013-04-05 01:17:42 PM
mbam-log-2013-04-05 (13-17-42).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 198828
Time elapsed: 1 minute(s), 43 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 01:27:07 PM, on 2013-04-05
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\windows\System32\smss.exe
C:\windows\system32\winlogon.exe
C:\windows\system32\services.exe
C:\windows\system32\lsass.exe
C:\windows\system32\svchost.exe
C:\windows\system32\svchost.exe
C:\windows\Explorer.EXE
C:\windows\system32\spoolsv.exe
C:\Program Files\Avira\AntiVir Desktop\sched.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Avira\AntiVir Desktop\avgnt.exe
C:\Program Files\Eraser\eraser.exe
C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Avira\AntiVir Desktop\avguard.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
C:\windows\system32\svchost.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
C:\Program Files\Avira\AntiVir Desktop\avshadow.exe
C:\windows\system32\svchost.exe
C:\windows\notepad.exe
C:\Documents and Settings\Nick\Desktop\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (file missing)
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: (no name) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - (no file)
O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing)
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll (file missing)
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll (file missing)
O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [nTrayFw] C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nTrayFw.exe
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: BackUp Maker.lnk = C:\Program Files\ASCOMP Software\BackUp Maker\bkmaker.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Free YouTube Download - C:\Documents and Settings\Nick\Application Data\DVDVideoSoftIEHelpers\freeyoutubedownload.htm
O8 - Extra context menu item: Free YouTube to MP3 Converter - C:\Documents and Settings\Nick\Application Data\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\windows\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {1ABA5FAC-1417-422B-BA82-45C35E2C908B} (20-20 3D Viewer for IKEA) - http://kitchenplanne..._IKEA_Win32.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4C1D069F-ACAE-46EA-B739-885EDAF06CDC}: NameServer = 206.248.154.22 206.248.154.170
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\windows\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\windows\system32\browseui.dll
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Avira Scheduler (AntiVirSchedulerService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\sched.exe
O23 - Service: Avira Real-Time Protection (AntiVirService) - Avira Operations GmbH & Co. KG - C:\Program Files\Avira\AntiVir Desktop\avguard.exe
O23 - Service: ForceWare Intelligent Application Manager (IAM) - Unknown owner - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcAppFlt.exe
O23 - Service: Forceware Web Interface (ForcewareWebInterface) - Apache Software Foundation - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\Apache Group\Apache2\bin\apache.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: ForceWare IP service (nSvcIp) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcIp.exe
O23 - Service: ForceWare user log service (nSvcLog) - NVIDIA - C:\Program Files\NVIDIA Corporation\NetworkAccessManager\bin\nSvcLog.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\windows\system32\nvsvc32.exe

--
End of file - 8623 bytes

OK Gringo.. did everything remaining and posted malwareBytes and HiJackThis outputs above.

System seems reasonable, nothing that I can see.

On your MalwareBytes instructions it says "click OK, then Show Results", but didn't have to, it displayed a Notepad with the results. And there was no opportunity to "Be sure that everything is checked except items, etc, etc..." Seems like it doesn't do that anymore - try it.

Regarding P2P - I do recognize there are risks mixed in with the benefits, and what I do now is use a separate notepad Lenovo/XP to dl movies and move them to my machine via flash drives. That is, I don't even have the two networked - instead I use a KVM switch, no router, and physically swap DSL modem cables into the machine I want to use online. I don't use the Lenovo for anything else - I do all my googling and emailing and movie watching on my desktop XP.

So I'd say I'm fairly well protected against infection via P2P processing. What are your thoughts on my methods? Looking forward to hearing from you..

/nick
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#22
gringo_pr

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Hello

Regarding P2P - I won't get into to much of a discussion on P2P but there is one hole in you method, P2P is used by the bad guys (malware writers) as what you would call a testing ground (Where else would you find such willing subjects)

On P2p networks you will find virus that no antivirus maker has ever seen so cannot detect or fight


These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [High Definition Audio Property Page Shortcut] HDAShCut.exe
      O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
      O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [Eraser] C:\Program Files\Eraser\eraser.exe -hide
      O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
      O4 - Global Startup: BackUp Maker.lnk = C:\Program Files\ASCOMP Software\BackUp Maker\bkmaker.exe
      O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
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#23
gringo_pr

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Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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#24
NickKeenan

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Got swamped again with reno details - will touch base in a couple of days.
Thanks for the reminder..

/nick
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#25
gringo_pr

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No problem and check on you later
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#26
gringo_pr

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Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
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#27
NickKeenan

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C:\Documents and Settings\Nick\Application Data\Cleaner\Cleaner.exe a variant of MSIL/Injector.AOS trojan
C:\Program Files\Avira\AntiVir Desktop\apnic.dll a variant of Win32/Bundled.Toolbar.Ask application
C:\Program Files\Avira\AntiVir Desktop\apntoolbarinstaller.exe a variant of Win32/Bundled.Toolbar.Ask application
D:\DOWNLOADS\AVIRA\avira_antivir_personal_en.exe a variant of Win32/Bundled.Toolbar.Ask application
D:\DOWNLOADS\AVIRA\avira_free_antivirus_en.exe.part a variant of Win32/Bundled.Toolbar.Ask application
D:\DOWNLOADS\DesktopCalendar\oi_setup-deskcalexe.exe a variant of Win32/OpenInstall application
D:\DOWNLOADS\FlashPlayer\Codec_Pack.exe a variant of Win32/Adware.MediaFinder.G application
D:\DOWNLOADS\FREERIP\freeripmp3.exe multiple threats
D:\DOWNLOADS\KANA\kana-reminder.exe Win32/SoftonicDownloader.D application
D:\DOWNLOADS\KANTARIS\Kantaris_0.5.8_setup.exe Win32/OpenCandy application
D:\DOWNLOADS\Router\router_joinery_with_gary_rogowski__fine_woodworking_dvd_workshop.exe a variant of Win32/MediaGet application
D:\DOWNLOADS\UNIBLUE\speedupmypc.exe Win32/SpeedUpMyPC application
D:\DOWNLOADS\VideoConverter\avc-free.exe Win32/OpenCandy application
D:\Nick\GeeksToGo\28MAR12\avc-free.exe Win32/OpenCandy application
D:\Nick\GeeksToGo\28MAR12\disk-defrag-setup.exe a variant of Win32/Bundled.Toolbar.Ask application
D:\Nick\GeeksToGo\28MAR12\FlvToMp4converter-free.exe Win32/OpenCandy application
D:\Nick\GeeksToGo\28MAR12\SetupImgBurn_2.5.7.0.exe a variant of Win32/Bundled.Toolbar.Ask application
K:\FUJI_08GIG\FUJ_H1BAKUP(volumeH)\C\Nick\Dev\PETZOLD3.1\MAKEBCP.BAT BAT/Obfuscated.B trojan
K:\FUJI_08GIG\FUJ_H1BAKUP(volumeH)\C\Nick\Dev\PETZOLD3.1\MAKEMSC.BAT BAT/Obfuscated.B trojan
L:\_DOWNLOADS\AVIRA\avira_free_antivirus_en.exe.part a variant of Win32/Bundled.Toolbar.Ask application


Gringo..
Above is the ESETSCAN.
Seems there were still several infected files on board.
ESET scan took a long time, but was effective.

Is that it now?

/nick
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#28
gringo_pr

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Hello NickKeenan

There are some minor things in your online scan that should be removed.


delete files

  • Copy all text in the code box (below)...to Notepad.
    @echo off
    del /f /s /q "C:\Documents and Settings\Nick\Application Data\Cleaner\Cleaner.exe"
    del /f /s /q "D:\DOWNLOADS\DesktopCalendar\oi_setup-deskcalexe.exe"
    del /f /s /q "D:\DOWNLOADS\FlashPlayer\Codec_Pack.exe"
    del /f /s /q "D:\DOWNLOADS\FREERIP\freeripmp3.exe"
    del /f /s /q "D:\DOWNLOADS\KANA\kana-reminder.exe"
    del /f /s /q "D:\DOWNLOADS\KANTARIS\Kantaris_0.5.8_setup.exe"
    del /f /s /q "D:\DOWNLOADS\Router\router_joinery_with_gary_rogowski__fine_woodworking_dvd_workshop.exe"
    del /f /s /q "D:\DOWNLOADS\UNIBLUE\speedupmypc.exe"
    del /f /s /q "D:\DOWNLOADS\VideoConverter\avc-free.exe"
    del /f /s /q "D:\Nick\GeeksToGo\28MAR12\avc-free.exe"
    del /f /s /q "D:\Nick\GeeksToGo\28MAR12\disk-defrag-setup.exe"
    del /f /s /q "D:\Nick\GeeksToGo\28MAR12\FlvToMp4converter-free.exe"
    del /f /s /q "D:\Nick\GeeksToGo\28MAR12\SetupImgBurn_2.5.7.0.exe"
    del /f /s /q "K:\FUJI_08GIG\FUJ_H1BAKUP(volumeH)\C\Nick\Dev\PETZOLD3.1\MAKEBCP.BAT"
    del /f /s /q "K:\FUJI_08GIG\FUJ_H1BAKUP(volumeH)\C\Nick\Dev\PETZOLD3.1\MAKEMSC.BAT"
    del /f /s /q "L:\_DOWNLOADS\AVIRA\avira_free_antivirus_en.exe.part"
    del %0
  • Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
    It should look like this: Posted Image<--XPPosted Image<--vista
  • Double click on delfile.bat to execute it.
    A black CMD window will flash, then disappear...this is normal.
  • The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.


The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java


During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

Link to download latest version. - install Java

How to disable java in your web browsers - Disable Java



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)


    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#29
gringo_pr

gringo_pr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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