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Does a factory restore remove viruses?


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#1
chickenlady

chickenlady

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The last few days my laptop has been running very slow online, but offline tasks such as accessing my files and writing papers run smoothly. I use Facebook, YouTube and my school site regularly and all of these have been running extremely slow and sometimes never finish a load. YouTube videos also do not load and the image/video looks low quality/grainy. I'm not entirely sure what or where I may have have picked something up, the only thing I can think of is that I have used Frostwire (yea, I know) more frequently in the last few weeks.
It took me awhile, but I ran the OTL and here is the log. I apologize that I don't have more helpful information to give, but any hep would be greatly appreciated.

OTL logfile created on: 3/28/2013 3:32:43 PM - Run 3
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Amber\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.61 Gb Total Physical Memory | 2.18 Gb Available Physical Memory | 60.39% Memory free
7.21 Gb Paging File | 5.55 Gb Available in Paging File | 77.03% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 440.87 Gb Total Space | 373.77 Gb Free Space | 84.78% Space Free | Partition Type: NTFS
Drive D: | 20.73 Gb Total Space | 2.24 Gb Free Space | 10.80% Space Free | Partition Type: NTFS
Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.23% Space Free | Partition Type: FAT32

Computer Name: AMBER-HP | User Name: Amber | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/03/06 17:32:44 | 004,767,304 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2013/03/06 17:32:44 | 000,045,248 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2013/01/18 23:56:22 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Amber\Downloads\OTL.exe
PRC - [2012/12/18 07:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/08/10 16:48:50 | 000,197,536 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
PRC - [2012/03/05 13:38:38 | 000,578,944 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
PRC - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
PRC - [2011/10/07 21:10:48 | 000,169,528 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
PRC - [2011/08/19 16:48:44 | 000,379,960 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
PRC - [2011/07/06 22:13:48 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
PRC - [2009/03/05 17:07:20 | 002,260,480 | RHS- | M] (Safer-Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
PRC - [2009/01/26 15:31:10 | 001,153,368 | ---- | M] (Safer Networking Ltd.) -- C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
PRC - [2008/11/09 15:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe


========== Modules (No Company Name) ==========

MOD - [2013/01/10 13:58:35 | 011,493,376 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7150b9136fad5b79e88f6c7f9d3d2c39\mscorlib.ni.dll
MOD - [2011/03/17 00:11:16 | 004,297,568 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF


========== Services (SafeList) ==========

SRV:64bit: - [2013/03/06 17:32:44 | 000,045,248 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2011/09/16 05:12:12 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
SRV:64bit: - [2011/09/15 16:15:44 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
SRV:64bit: - [2011/09/08 08:42:28 | 000,305,152 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
SRV:64bit: - [2010/10/11 04:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
SRV:64bit: - [2010/09/22 20:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2013/03/13 07:27:40 | 000,253,656 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/03/08 14:05:44 | 000,115,608 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2012/12/18 07:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/09/27 12:55:16 | 000,086,528 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
SRV - [2012/08/10 16:48:50 | 000,197,536 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
SRV - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
SRV - [2011/08/29 13:02:22 | 002,424,424 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
SRV - [2010/10/12 12:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/11/09 15:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/03/06 17:33:21 | 001,025,808 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2013/03/06 17:33:21 | 000,377,920 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2013/03/06 17:33:21 | 000,178,624 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\aswVmm.sys -- (aswVmm)
DRV:64bit: - [2013/03/06 17:33:21 | 000,070,992 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2013/03/06 17:33:21 | 000,068,920 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2013/03/06 17:33:21 | 000,065,336 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswRvrt.sys -- (aswRvrt)
DRV:64bit: - [2013/03/06 17:33:20 | 000,080,816 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2013/03/06 17:33:20 | 000,033,400 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV:64bit: - [2012/04/12 19:45:04 | 001,860,672 | ---- | M] (Ralink Technology, Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\netr28x.sys -- (netr28x)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/10/25 22:53:55 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/10/25 22:53:55 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2011/09/16 05:51:12 | 010,206,208 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
DRV:64bit: - [2011/09/16 04:38:42 | 000,317,952 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
DRV:64bit: - [2011/09/08 08:42:28 | 000,535,040 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
DRV:64bit: - [2011/08/29 13:02:28 | 000,339,048 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
DRV:64bit: - [2011/08/18 07:44:46 | 000,053,376 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
DRV:64bit: - [2011/07/21 22:01:14 | 001,448,496 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2011/06/17 06:08:26 | 000,040,064 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
DRV:64bit: - [2011/06/17 06:08:24 | 000,079,488 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
DRV:64bit: - [2011/06/10 17:34:52 | 000,539,240 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2011/03/30 17:46:46 | 000,114,704 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
DRV:64bit: - [2010/11/20 22:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/11/20 22:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
DRV:64bit: - [2010/11/20 22:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 22:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
DRV:64bit: - [2010/07/28 11:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
DRV:64bit: - [2010/02/18 11:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
DRV:64bit: - [2010/02/04 23:20:26 | 000,015,360 | ---- | M] (Windows ® Win 7 DDK provider) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HP8207_8307.sys -- (HP8207_8307)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/10 16:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
DRV:64bit: - [2009/06/10 16:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
DRV:64bit: - [2009/06/10 16:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
DRV:64bit: - [2009/06/10 15:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
DRV:64bit: - [2009/06/10 15:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE:64bit: - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE:64bit: - HKLM\..\SearchScopes\{1EB797C4-8ADD-4887-A0D9-FE12031B2DDE}: "URL" = http://www.amazon.co...s={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo....psg&type=HPNTDF
IE:64bit: - HKLM\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia....h={searchTerms}
IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...w={searchTerms}
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/HPNOT/1
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes\{1EB797C4-8ADD-4887-A0D9-FE12031B2DDE}: "URL" = http://www.amazon.co...s={searchTerms}
IE - HKLM\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo....psg&type=HPNTDF
IE - HKLM\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...w={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/HPNOT/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = about:blank
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKCU\..\SearchScopes\{1EB797C4-8ADD-4887-A0D9-FE12031B2DDE}: "URL" = http://www.amazon.co...s={searchTerms}
IE - HKCU\..\SearchScopes\{b7fca997-d0fb-4fe0-8afd-255e89cf9671}: "URL" = http://search.yahoo....psg&type=HPNTDF
IE - HKCU\..\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}: "URL" = http://en.wikipedia....h={searchTerms}
IE - HKCU\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.co...w={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..browser.startup.homepage: "www.yahoo.com"
FF - prefs.js..extensions.enabledAddons: %7Bab91efd4-6975-4081-8552-1b3922ed79e2%7D:1.0.23.1
FF - prefs.js..extensions.enabledAddons: %7B635abd67-4fe9-1b23-4f01-e679fa7484c1%7D:2.5.7.20130322105505
FF - prefs.js..extensions.enabledAddons: wrc%40avast.com:8.0.1483
FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:19.0.2
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_6_602_180.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.11.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/07/31 14:17:09 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\AVAST Software\Avast\WebRep\FF [2013/03/28 13:23:07 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 19.0.2\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/03/08 14:05:46 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 19.0.2\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/03/08 14:05:37 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/07/31 14:17:09 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 19.0.2\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/03/08 14:05:46 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 19.0.2\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/03/08 14:05:37 | 000,000,000 | ---D | M]

[2012/05/09 12:40:01 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Amber\AppData\Roaming\Mozilla\Extensions
[2013/03/26 12:32:31 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Amber\AppData\Roaming\Mozilla\Firefox\Profiles\52k6d03u.default\extensions
[2013/03/26 12:32:31 | 000,000,000 | ---D | M] (Yahoo! Toolbar) -- C:\Users\Amber\AppData\Roaming\Mozilla\Firefox\Profiles\52k6d03u.default\extensions\{635abd67-4fe9-1b23-4f01-e679fa7484c1}
[2013/02/27 21:32:39 | 000,000,000 | ---D | M] (HP Detect) -- C:\Users\Amber\AppData\Roaming\Mozilla\Firefox\Profiles\52k6d03u.default\extensions\{ab91efd4-6975-4081-8552-1b3922ed79e2}
[2013/03/08 14:05:35 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\extensions
[2013/03/28 13:23:07 | 000,000,000 | ---D | M] (avast! WebRep) -- C:\PROGRAM FILES\AVAST SOFTWARE\AVAST\WEBREP\FF
[2013/03/08 14:05:45 | 000,263,064 | ---- | M] (Mozilla Foundation) -- C:\Program Files (x86)\mozilla firefox\components\browsercomps.dll
[2012/08/30 14:29:24 | 000,002,465 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\bing.xml
[2013/02/19 15:51:23 | 000,002,086 | ---- | M] () -- C:\Program Files (x86)\mozilla firefox\searchplugins\twitter.xml

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\25.0.1364.172\pdf.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.2 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.124\npGoogleUpdate3.dll
CHR - plugin: Java™ Platform SE 7 U11 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_5_502_146.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - Extension: Google Docs = C:\Users\Amber\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
CHR - Extension: Google Drive = C:\Users\Amber\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
CHR - Extension: YouTube = C:\Users\Amber\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_0\
CHR - Extension: Google Search = C:\Users\Amber\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.19_0\
CHR - Extension: avast! WebRep = C:\Users\Amber\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda\7.0.1466_0\
CHR - Extension: Gmail = C:\Users\Amber\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2013/01/19 14:44:18 | 000,000,098 | ---- | M]) - C:\Windows\SysNative\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2 - BHO: (&Yahoo! Toolbar Helper) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O2 - BHO: (no name) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - No CLSID value found.
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (Yahoo! Toolbar) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn0\yt.dll (Yahoo! Inc.)
O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
O4 - HKLM..\Run: [HPQuickWebProxy] C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe (Hewlett-Packard Company)
O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionAction = http://hp.digitalriv..._US&keywords=%w
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionName = Find Software on HP Download Store (Microsoft Corporation)
O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files (x86)\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{B6E26F5D-BC16-48FE-8F21-DE336A95D69F}: DhcpNameServer = 75.75.75.75 75.75.76.76
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/03/28 02:02:30 | 000,000,000 | ---D | C] -- C:\Users\Amber\AppData\Local\Apple Computer
[2013/03/14 03:05:50 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Microsoft Silverlight
[2013/03/14 03:04:06 | 000,000,000 | -HSD | C] -- C:\Windows\SysNative\%APPDATA%
[2013/03/14 03:02:56 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Silverlight
[2013/03/08 14:05:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2013/02/28 22:54:12 | 000,000,000 | ---D | C] -- C:\Users\Amber\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\FrostWire 5

========== Files - Modified Within 30 Days ==========

[2013/03/28 15:27:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/03/28 14:53:05 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/03/28 14:18:01 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/03/28 13:32:19 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/03/28 13:32:19 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/03/28 13:29:56 | 000,778,834 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/03/28 13:29:56 | 000,660,318 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/03/28 13:29:56 | 000,121,214 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/03/28 13:24:29 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/03/28 13:24:09 | 2903,826,432 | -HS- | M] () -- C:\hiberfil.sys
[2013/03/28 13:23:08 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
[2013/03/13 22:00:29 | 000,002,183 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/03/07 22:06:02 | 000,000,332 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForAmber.job
[2013/03/07 00:35:39 | 000,000,326 | ---- | M] () -- C:\Users\Amber\Desktop\HP Printer Diagnostic Tools.url
[2013/03/06 17:33:21 | 001,025,808 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
[2013/03/06 17:33:21 | 000,377,920 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys
[2013/03/06 17:33:21 | 000,178,624 | ---- | M] () -- C:\Windows\SysNative\drivers\aswVmm.sys
[2013/03/06 17:33:21 | 000,070,992 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr2.sys
[2013/03/06 17:33:21 | 000,068,920 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswTdi.sys
[2013/03/06 17:33:21 | 000,065,336 | ---- | M] () -- C:\Windows\SysNative\drivers\aswRvrt.sys
[2013/03/06 17:33:20 | 000,080,816 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
[2013/03/06 17:33:20 | 000,033,400 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFsBlk.sys
[2013/03/06 17:32:51 | 000,041,664 | ---- | M] (AVAST Software) -- C:\Windows\avastSS.scr
[2013/03/06 17:32:22 | 000,287,840 | ---- | M] (AVAST Software) -- C:\Windows\SysNative\aswBoot.exe
[2013/02/28 22:54:12 | 000,001,245 | ---- | M] () -- C:\Users\Amber\Application Data\Microsoft\Internet Explorer\Quick Launch\FrostWire 5.5.5.lnk
[2013/02/28 22:54:12 | 000,001,221 | ---- | M] () -- C:\Users\Amber\Desktop\FrostWire 5.5.5.lnk
[2013/02/27 02:41:57 | 000,036,238 | ---- | M] () -- C:\Users\Amber\Documents\Amber Scott Assignment-Ch 4.rtf
[2013/02/26 22:33:09 | 000,000,342 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForAMBER-HP$.job

========== Files Created - No Company Name ==========

[2013/03/28 13:23:09 | 000,178,624 | ---- | C] () -- C:\Windows\SysNative\drivers\aswVmm.sys
[2013/03/28 13:23:09 | 000,065,336 | ---- | C] () -- C:\Windows\SysNative\drivers\aswRvrt.sys
[2013/03/07 00:35:39 | 000,000,326 | ---- | C] () -- C:\Users\Amber\Desktop\HP Printer Diagnostic Tools.url
[2013/02/28 22:54:12 | 000,001,245 | ---- | C] () -- C:\Users\Amber\Application Data\Microsoft\Internet Explorer\Quick Launch\FrostWire 5.5.5.lnk
[2013/02/28 22:54:12 | 000,001,221 | ---- | C] () -- C:\Users\Amber\Desktop\FrostWire 5.5.5.lnk
[2013/02/27 02:41:57 | 000,036,238 | ---- | C] () -- C:\Users\Amber\Documents\Amber Scott Assignment-Ch 4.rtf
[2013/01/19 15:16:46 | 000,000,044 | ---- | C] () -- C:\Users\Amber\jagex_cl_runescape_LIVE.dat
[2013/01/19 15:16:46 | 000,000,024 | ---- | C] () -- C:\Users\Amber\random.dat
[2012/11/06 19:08:29 | 000,007,603 | ---- | C] () -- C:\Users\Amber\AppData\Local\Resmon.ResmonCfg
[2012/10/11 00:40:52 | 000,773,050 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2012/07/31 14:10:00 | 000,137,732 | ---- | C] () -- C:\Windows\hpoins44.dat.temp
[2012/07/31 14:10:00 | 000,000,512 | ---- | C] () -- C:\Windows\hpomdl44.dat.temp
[2012/07/31 13:42:54 | 000,170,180 | ---- | C] () -- C:\Windows\hpoins44.dat
[2012/07/31 13:42:54 | 000,000,512 | ---- | C] () -- C:\Windows\hpomdl44.dat
[2012/03/16 18:48:49 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
[2012/03/16 18:42:59 | 000,014,119 | ---- | C] () -- C:\Windows\SysWow64\RaCoInst.dat
[2011/09/15 16:24:42 | 000,056,832 | ---- | C] () -- C:\Windows\SysWow64\OpenVideo.dll
[2011/09/06 14:34:28 | 000,007,736 | ---- | C] () -- C:\Windows\hpDSTRES.DLL
[2011/07/21 21:59:02 | 000,066,856 | ---- | C] () -- C:\Windows\SysWow64\SynTPEnhPS.dll

========== ZeroAccess Check ==========

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 00:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 23:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 22:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/07/12 20:46:58 | 000,000,000 | ---D | M] -- C:\Users\Amber\AppData\Roaming\MusicNet
[2012/07/12 20:28:46 | 000,000,000 | ---D | M] -- C:\Users\Amber\AppData\Roaming\Nico Mak Computing
[2013/01/16 14:54:14 | 000,000,000 | ---D | M] -- C:\Users\Amber\AppData\Roaming\Quicken WillMaker
[2012/10/12 15:06:51 | 000,000,000 | ---D | M] -- C:\Users\Amber\AppData\Roaming\SoftGrid Client
[2012/05/09 11:54:35 | 000,000,000 | ---D | M] -- C:\Users\Amber\AppData\Roaming\Synaptics
[2012/10/11 23:07:05 | 000,000,000 | ---D | M] -- C:\Users\Amber\AppData\Roaming\TP
[2012/10/31 22:48:01 | 000,000,000 | ---D | M] -- C:\Users\Amber\AppData\Roaming\Windows Live Writer

========== Purity Check ==========



< End of report >
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#2
chickenlady

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I have been struggling to fix my laptop for about a week now and have been looking at just doing a factory restore to get rid of whatever is wrong. I have already backed up my files so I am not worried about that, I just know it is a pain to update everything and reinstall Word and such. So, I don't want to waste time doing that unless I can know for sure it will solve my issues.
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#3
Jintan

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Hello chickenlady,

I went ahead and merged your two threads. Only thing I notice so far is that you have SpyBot's TeaTimer running. It can block both good and bad Registry changes, and I do not recommend using it. But let's check further.


First follow the steps here to disable SpyBot's TeaTimer, as it will interfere with the repairs. Be sure to do all the steps.

---------

The system is Windows 7, so when running any of the scan files we use, be sure to right click the file, then select "Run as administrator" to start the scan/tool.

And To make sure you have an accurate view of files there, make sure you can View Hidden Files. Also uncheck "Hide Extensions for Known File Types"



To keep them from interfering with the repairs, be sure to temporarily disable all antivirus/anti-spyware softwares while these steps are being completed. This can usually be done through right clicking the software's Taskbar icons, or accessing each software through Start - Programs. Here are some antivirus disable tips if needed.

-------

Click here and download the installer for Gmer to your desktop, then click that file to run Gmer.


Once the opening scan finishes, click on Scan (again, before scanning, make sure all other running programs are closed and no other actions like a scheduled antivirus scan will occur while this scan completes. Also do not use your computer during the scan).

When completed, click on the Copy button and rightclick on your Desktop, choose "New" > Text document. Once the file is created, open it and rightclick again and choose Paste. Copy the information and post it here please.

-----------

Download RogueKiller from here to your desktop.

Close all open programs
Remember to right click -> run as administrator, and click the downloaded file.
Wen RogueKiller finises it's opening scan, press the Scan button..
A RKreport.txt will be created in the same location as the RogueKiller file.
If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe, and try again.

Please post the contents of the RKreport.txt.
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#4
chickenlady

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I've tried several tomes and it will not allow me to post the logs. It says "Your post was too long. Please go back and shorten it a little."

I tried to load a Word file with the log contents and it says "Error You aren't permitted to upload this kind of file"
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#5
Jintan

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For now, just post the RogueKiller log, being sure to use Notepad please.
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#6
chickenlady

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RogueKiller V8.5.4 [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
Started in : Normal mode
User : Amber [Admin rights]
Mode : Scan -- Date : 04/06/2013 15:57:26
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 2 ¤¤¤
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

˙ž1

¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: ST950032 5AS SATA Disk Device +++++
--- User ---
[MBR] 48ee5ec1efa57f949da49b71d85dd812
[BSP] 4d418d3c667ba0ecd9b5e11daf380f57 : Windows 7/8 MBR Code
Partition table:
0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 451449 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 924977152 | Size: 21227 Mo
3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 968450048 | Size: 4063 Mo
User = LL1 ... OK!
User != LL2 ... KO!
--- LL2 ---
[MBR] 74960f17510471797df4b72705ce6329
[BSP] 4d418d3c667ba0ecd9b5e11daf380f57 : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 77824 Mo
1 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 159793152 | Size: 4000 Mo
2 - [ACTIVE] FAT16 (0x06) [VISIBLE] Offset (sectors): 167985152 | Size: 2000 Mo
3 - [XXXXXX] FAT16 (0x06) [VISIBLE] Offset (sectors): 172081152 | Size: 20002 Mo

Finished : << RKreport[1]_S_04062013_02d1557.txt >>
RKreport[1]_S_04062013_02d1557.txt
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#7
Jintan

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Nothing in that, with the exception of this unusual character string:

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

ÿþ1

¤¤¤ MBR Check: ¤¤¤


No idea what that signifies. I need you to open the Gmer log using Notepad (right click the file - Open With - select notepad) and post it here. You can break it into parts and use extra posts if needed.
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