Laptop black screen no boot
#1
Posted 03 April 2013 - 03:31 PM
#2
Posted 04 April 2013 - 12:31 PM
Is the notebook covered by a warranty.
#3
Posted 04 April 2013 - 04:13 PM
#4
Posted 05 April 2013 - 07:26 PM
#5
Posted 07 April 2013 - 12:40 AM
#6
Posted 07 April 2013 - 05:47 AM
5. Exclusions from this limited Warranty Service
ASUS does not warrant uninterrupted or error-free operation of this Product. The warranty only covers technical hardware issues during the warranty period and in normal use conditions.
It does not apply to software issues or customer induced damages or circumstances such as but not limited to:
the Product has been tampered, repaired and/or modified by non-authorized personnel;
the serial number of the Product, components or accessories has been altered, cancelled or removed;
the warranty seals have been broken or altered;
obsolescence;
damage (accidental or other) to the Product that is cosmetic, meaning damage that does not impact the operation and functioning of the Product, such as without limitation to rust, change in color, texture or finish, wear and tear, gradual deterioration;
damage to the Product caused by war, terrorism, fire, accident, natural disaster, intentional or accidental misuse, abuse, neglect or improper maintenance, use under abnormal conditions;
damage to the Product caused by the Product being installed or connected to a peripheral device that is non-ASUS brand or not sold by ASUS;
damage to the Product caused by improper installation or improper connection to a peripheral device such as printer, optical drive, network card, or USB device etc;
damage to the Product caused by an external electrical fault or any accident;
damage to the Product resulting from use outside of the operation or storage parameters or environment detailed in the User's Manual;
damage to the Product caused by third party software or virus(es); or there is software loss or data loss that may occur during repair or replacement;
In-usability due to forgotten or lost security passwords.
In-usability of or damage to the Product caused by contamination with hazardous substances, diseases, vermin or radiation.
fraud, theft, unexplained disappearance or willful act;
Full example warranty @ http://support.asus....SLanguage=en-us
As an asides a clunking HDD suggests that it is dead and you may not be able to retrieve your data, if you have not yet purchased the USB adaptor you mention hold off doing so and let us know as you may be able to use Puppy Linux to access the HDD and see if any data can be recovered.
#7
Posted 07 April 2013 - 03:38 PM
#8
Posted 08 April 2013 - 04:24 AM
Good luck with the warranty/return.
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