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Lots Of Pop-Ups [Solved]


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#16
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello ChipB

We need to reset Chrome back to defaults to completely clear out what is going on.

We can keep the bookmarks by exporting them - Export Bookmarks


Then I need you to go Google Sync and sign into your account

scroll down untill you see the "Stop and Clear" button and click on button

At the prompt click on "Ok"

Now we need to uninstall chrome

I want you to uninstall Chrome and if asked about user data or settings then remove this also

restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome

After you have Chrome reinstalled please check things out and let me know how it is doing.

Gringo
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#17
ChipB

ChipB

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  • Topic Starter
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  • 9 posts
Hi Gringo,

I uninstalled Chrome and at this time, we've decided not to re-install it. While I was uninstalling it, I noticed that InfoAtoms (the newest pop-up) were in my Program and Features, so I also uninstalled it using Revo Uninstaller. :)

At this time, I think my computer is clean. I want to THANK YOU for all your help! I will be sending you a small donation.
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#18
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
you are more than welcome




gringo
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#19
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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