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Problem acquiring network address


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#1
himafox

himafox

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Hi all,

I am using Windows XP and my lan connection suddenly went nuts yesterday. It waits for a few moments on "Still acquiring network address" and then goes to "Limited or no connectivity". The same internet works fine on gf's laptop.

I have read few of the same kind of topics on here but they were solved with different techniques.Anyways, i used the diagnostic programs that were suggested before.FSS result is below and the Minitoolbox result is attached.

FSS:
Farbar Service Scanner Version: 03-03-2013
Ran by Administrator (administrator) on 05-04-2013 at 17:49:43
Running from "C:\Documents and Settings\Administrator\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
****************************************************************

Internet Services:
============

Connection Status:
==============
Localhost is accessible.
LAN connected.
Attempt to access Google IP returned error. Google IP is offline
Attempt to access Google.com returned error: Google.com is offline
Attempt to access Yahoo IP returned error. Yahoo IP is offline
Attempt to access Yahoo.com returned error: Yahoo.com is offline


File Check:
========
C:\WINDOWS\system32\dhcpcsvc.dll => MD5 is legit
C:\WINDOWS\system32\Drivers\afd.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\netbt.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\tcpip.sys => MD5 is legit
C:\WINDOWS\system32\Drivers\ipsec.sys => MD5 is legit
C:\WINDOWS\system32\dnsrslvr.dll => MD5 is legit
C:\WINDOWS\system32\svchost.exe => MD5 is legit
C:\WINDOWS\system32\rpcss.dll => MD5 is legit
C:\WINDOWS\system32\services.exe
[2008-04-14 12:00] - [2008-04-14 12:00] - 0108544 ____A (Microsoft Corporation) 0E776ED5F7CC9F94299E70461B7B8185


Extra List:
=======
AegisP(8) Gpc(6) IPSec(4) NetBT(5) PSched(7) Tcpip(3)
0x080000000400000001000000020000000300000005000000060000000700000008000000
IpSec Tag value is correct.

**** End of log ****

MiniToolBox by Farbar  Version:05-03-2013
Ran by Administrator (administrator) on 05-04-2013 at 17:44:46
Running from "C:\Documents and Settings\Administrator\My Documents\Downloads"
Microsoft Windows XP Service Pack 3 (X86)
Boot Mode: Normal
***************************************************************************

========================= IE Proxy Settings: ============================== 

Proxy is not enabled.
No Proxy Server is set.
========================= Hosts content: =================================

  
127.0.0.1       localhost

========================= IP Configuration: ================================

1394 Net Adapter = 1394 Connection (Connected)
Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller = Local Area Connection 2 (Connected)
Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter = Wireless Network Connection (Connected)
TAP-Win32 Adapter V9 = Local Area Connection 3 (Media disconnected)


# ---------------------------------- 
# Interface IP Configuration         
# ---------------------------------- 
pushd interface ip


# Interface IP Configuration for "Local Area Connection 3"

set address name="Local Area Connection 3" source=dhcp 
set dns name="Local Area Connection 3" source=dhcp register=PRIMARY
set wins name="Local Area Connection 3" source=dhcp

# Interface IP Configuration for "Wireless Network Connection"

set address name="Wireless Network Connection" source=dhcp 
set dns name="Wireless Network Connection" source=dhcp register=PRIMARY
set wins name="Wireless Network Connection" source=dhcp

# Interface IP Configuration for "Local Area Connection 2"

set address name="Local Area Connection 2" source=dhcp 
set dns name="Local Area Connection 2" source=dhcp register=PRIMARY
set wins name="Local Area Connection 2" source=dhcp


popd
# End of interface IP configuration




Windows IP Configuration



        Host Name . . . . . . . . . . . . : PC-201210061245

        Primary Dns Suffix  . . . . . . . : 

        Node Type . . . . . . . . . . . . : Mixed

        IP Routing Enabled. . . . . . . . : No

        WINS Proxy Enabled. . . . . . . . : No

        DNS Suffix Search List. . . . . . : mshome.net



Ethernet adapter Local Area Connection 3:



        Media State . . . . . . . . . . . : Media disconnected

        Description . . . . . . . . . . . : TAP-Win32 Adapter V9

        Physical Address. . . . . . . . . : 00-FF-0F-F5-5D-89



Ethernet adapter Wireless Network Connection:



        Connection-specific DNS Suffix  . : mshome.net

        Description . . . . . . . . . . . : Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter

        Physical Address. . . . . . . . . : 00-16-44-CE-E3-33

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        IP Address. . . . . . . . . . . . : 192.168.137.92

        Subnet Mask . . . . . . . . . . . : 255.255.255.0

        Default Gateway . . . . . . . . . : 192.168.137.1

        DHCP Server . . . . . . . . . . . : 192.168.137.1

        DNS Servers . . . . . . . . . . . : 192.168.137.1

        Lease Obtained. . . . . . . . . . : Friday, April 05, 2013 5:43:12 PM

        Lease Expires . . . . . . . . . . : Friday, April 12, 2013 5:43:12 PM



Ethernet adapter Local Area Connection 2:



        Connection-specific DNS Suffix  . : 

        Description . . . . . . . . . . . : Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller

        Physical Address. . . . . . . . . : 00-1E-68-6E-DF-C8

        Dhcp Enabled. . . . . . . . . . . : Yes

        Autoconfiguration Enabled . . . . : Yes

        Autoconfiguration IP Address. . . : 169.254.126.14

        Subnet Mask . . . . . . . . . . . : 255.255.0.0

        Default Gateway . . . . . . . . . : 

Server:  nk-VAIO.mshome.net
Address:  192.168.137.1

Name:    google.com
Addresses:  74.125.31.113, 74.125.31.138, 74.125.31.139, 74.125.31.100
	  74.125.31.101, 74.125.31.102



Pinging google.com [74.125.31.100] with 32 bytes of data:



Request timed out.

Request timed out.



Ping statistics for 74.125.31.100:

    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),

Server:  nk-VAIO.mshome.net
Address:  192.168.137.1

Name:    yahoo.com
Addresses:  98.139.183.24, 206.190.36.45, 98.138.253.109



Pinging yahoo.com [98.139.183.24] with 32 bytes of data:



Request timed out.

Request timed out.



Ping statistics for 98.139.183.24:

    Packets: Sent = 2, Received = 0, Lost = 2 (100% loss),



Pinging 127.0.0.1 with 32 bytes of data:



Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

    Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

    Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x10004 ...00 ff 0f f5 5d 89 ...... TAP-Win32 Adapter V9 - Packet Scheduler Miniport
0x10005 ...00 16 44 ce e3 33 ...... Realtek RTL8187B Wireless 802.11b/g 54Mbps USB 2.0 Network Adapter - Packet Scheduler Miniport
0x20002 ...00 1e 68 6e df c8 ...... Marvell Yukon 88E8040T PCI-E Fast Ethernet Controller - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination        Netmask          Gateway       Interface  Metric
          0.0.0.0          0.0.0.0    192.168.137.1  192.168.137.92	  25
        127.0.0.0        255.0.0.0        127.0.0.1       127.0.0.1	  1
      169.254.0.0      255.255.0.0   169.254.126.14  169.254.126.14	  20
   169.254.126.14  255.255.255.255        127.0.0.1       127.0.0.1	  20
  169.254.255.255  255.255.255.255   169.254.126.14  169.254.126.14	  20
    192.168.137.0    255.255.255.0   192.168.137.92  192.168.137.92	  25
   192.168.137.92  255.255.255.255        127.0.0.1       127.0.0.1	  25
  192.168.137.255  255.255.255.255   192.168.137.92  192.168.137.92	  25
        224.0.0.0        240.0.0.0   169.254.126.14  169.254.126.14	  20
        224.0.0.0        240.0.0.0   192.168.137.92  192.168.137.92	  25
  255.255.255.255  255.255.255.255   169.254.126.14  169.254.126.14	  1
  255.255.255.255  255.255.255.255   169.254.126.14           10004	  1
  255.255.255.255  255.255.255.255   192.168.137.92  192.168.137.92	  1
Default Gateway:     192.168.137.1
===========================================================================
Persistent Routes:
  None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 02 C:\Windows\System32\winrnr.dll [16896] (Microsoft Corporation)
Catalog5 03 C:\Windows\System32\mswsock.dll [245248] (Microsoft Corporation)
Catalog5 04 C:\Windows\System32\nwprovau.dll [142336] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\rsvpsp.dll [92672] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [245248] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (03/30/2013 07:50:07 PM) (Source: Application Error) (User: )
Description: Faulting application gom.exe, version 2.1.43.5119, faulting module gsfu.ax, version 0.0.0.0, fault address 0x00028406.
Processing media-specific event for [gom.exe!ws!]


System errors:
=============
Error: (04/05/2013 01:55:38 PM) (Source: DCOM) (User: PC-201210061245)
Description: DCOM got error "%%1058" attempting to start the service wuauserv with arguments ""
in order to run the server:
{E60687F7-01A1-40AA-86AC-DB1CBF673334}

Error: (04/05/2013 01:34:11 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
sr

Error: (04/05/2013 01:34:11 PM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error: 
%%1058

Error: (04/05/2013 01:18:23 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
sr

Error: (04/05/2013 01:18:23 PM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error: 
%%1058

Error: (04/05/2013 01:10:48 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
sr

Error: (04/05/2013 01:10:48 PM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error: 
%%1058

Error: (04/05/2013 10:08:24 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
sr

Error: (04/05/2013 10:08:24 AM) (Source: Service Control Manager) (User: )
Description: The Parallel port driver service failed to start due to the following error: 
%%1058

Error: (04/04/2013 03:48:57 PM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load: 
sr


Microsoft Office Sessions:
=========================

=========================== Installed Programs ============================

ABBYY FineReader 11 Corporate Edition (Version: 11.0.460)
Adobe Flash Player 11 ActiveX (Version: 11.6.602.180)
Adobe Flash Player 11 Plugin (Version: 11.6.602.180)
Adobe Reader X (10.1.6) (Version: 10.1.6)
Alipay security control 3.3.0.0 (Version: 3.3.0.0)
Apple Application Support (Version: 2.1.5)
Apple Software Update (Version: 2.1.3.127)
ATI Display Driver (Version: 8.561-081201a1-072271C-ATI)
Avira Free Antivirus (Version: 13.0.0.3499)
BS.Player PRO (Version: 2.63.1071)
CCleaner (Version: 3.19)
Chinese Simplified Fonts Support For Adobe Reader X (Version: 10.0.0)
CNTV-CBox 客户端 (Version: )
Conexant HD Audio (Version: 3.47.1.50)
Connectify Hotspot (Version: 3.6.0.24540)
DAEMON Tools Lite (Version: 4.45.4.0315)
D-Fend Reloaded 1.3.3 (deinstall) (Version: 1.3.3)
Dual-Core Optimizer (Version: 1.1.3.0161)
ExpressVPN v3.107 (Version: v3.107)
GOM Player (Version: 2.1.43.5119)
Google Chrome (Version: 26.0.1410.43)
Google Update Helper (Version: 1.3.21.135)
Internet Download Manager
Marvell Miniport Driver (Version: 11.45.4.3)
Microsoft .NET Framework 2.0 Service Pack 2 (Version: 2.2.30729)
Microsoft .NET Framework 2.0 Service Pack 2 Language Pack - CHS (Version: 2.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 (Version: 3.2.30729)
Microsoft .NET Framework 3.0 Service Pack 2 Language Pack - CHS (Version: 3.2.30729)
Microsoft .NET Framework 3.5 Language Pack SP1 - chs (Version: 3.5.30729)
Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729)
Microsoft .NET Framework 3.5 SP1 语言包 - 简体中文
Microsoft Office Access MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Access Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Enterprise 2007 (Version: 12.0.4518.1014)
Microsoft Office Excel MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Groove Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office InfoPath MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office OneNote MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Outlook MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office PowerPoint MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (French) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proof (Spanish) 2007 (Version: 12.0.4518.1014)
Microsoft Office Proofing (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Publisher MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Shared Setup Metadata MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Office Word MUI (English) 2007 (Version: 12.0.4518.1014)
Microsoft Save as PDF or XPS Add-in for 2007 Microsoft Office programs (Version: 12.0.4518.1014)
Microsoft Silverlight (Version: 5.1.10411.0)
Microsoft Software Update for Web Folders  (English) 12 (Version: 12.0.4518.1014)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.50727.42)
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219 (Version: 10.0.40219)
MoonStar S鰖l黭 2010
MSXML 6.0 Parser (Version: 6.10.1129.0)
NJStar Chinese Word Processor
Opera 12.02 (Version: 12.02.1578)
Pando Media Booster (Version: 2.6.0.8)
QuickTime (Version: 7.71.80.42)
Realtek High Definition Audio Driver
REALTEK Wireless LAN Driver and Utility (Version: 1.00.0145)
Risk II
Skype? 6.1 (Version: 6.1.129)
Tencent QQ (Version: 1.75.2645.0)
UniKey 3.63 (Version: 3.63)
VLC media player 2.0.3 (Version: 2.0.3)
WebFldrs XP (Version: 9.50.7523)
Winamp (Version: 5.63 )
Winamp Detector Plug-in (Version: 1.0.0.1)
Windows Genuine Advantage Notifications (KB905474) (Version: 1.8.0031.9)
Windows Genuine Advantage Validation Tool (KB892130)
Windows Genuine Advantage Validation Tool (KB892130) (Version: 1.7.0069.2)
Windows Internet Explorer 7 (Version: 20070813.185237)
Windows Media Format 11 runtime
Windows Media Player 11
WinRAR archiver
XML Paper Specification Shared Components Language Pack 1.0
Youtube Downloader HD v. 2.9.6
Zip Motion Block Video codec (Remove Only)
μTorrent (Version: 3.0.0)
搜狗拼音输入法 6.5正式版 (Version: 6.5.0.9175)
搜狗高速浏览器 4.0.2.7080 (Version: 4.0.2.7080)
支付宝安全控件 3.7.0.0 (Version: 3.7.0.0)
校园网认证客户端 V4.73 (Version: 4.73)
系统补充驱动包
酷狗音乐2012 (Version: 7.3.14.9257)

========================= Devices: ================================


========================= Memory info: ===================================

Percentage of memory in use: 32%
Total physical RAM: 2942.36 MB
Available physical RAM: 1972.89 MB
Total Pagefile: 4829 MB
Available Pagefile: 3871.4 MB
Total Virtual: 2047.88 MB
Available Virtual: 1972.06 MB

========================= Partitions: =====================================

1 Drive c: () (Fixed) (Total:49.99 GB) (Free:20.61 GB) FAT32
2 Drive d: (软件) (Fixed) (Total:248.08 GB) (Free:10.85 GB) NTFS

========================= Users: ========================================

User accounts for \\PC-201210061245

Administrator            Guest                    HelpAssistant            
SUPPORT_388945a0         


**** End of log ****

At the time it stopped working,i was using connectify to open a hotspot. I dont know if it could have something to do with this problem. Also,i have tried repair option,it gets stuck in renewing ip. Flushing ip and renewing it didnt work.Re-installing the ethernet driver didnt work too.Problem persists.

Any help is appreciated. Thanks!

Edited by himafox, 05 April 2013 - 08:01 AM.

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#2
himafox

himafox

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I have been too long without a stable internet,so if there is nothing i can do to fix it, i am going to take it to computown for fix tomorrow.
Hope someone can suggest something for me to try by then(roughly 13 hours from now) :(

An update: Tried copying ip,dns and default gateway numbers from another laptop that used the same internet, and it worked.However, when i use automatic ip obtaining, it still gives me the same problem. How can i solve this once and for all?? Is it possibly ssomething to do with no default gateway? When i checked HKEY_LOCAL_MACHINE/ System/ Current Control Set/ Services/ Tcpip/ Parameters/ Interfaces,my Default gateways had no value.Should i just try adding sth there?

Edited by himafox, 06 April 2013 - 01:17 PM.

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#3
rockmilk

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Run the internet repair tool with all options ticked then reboot.

http://www.majorgeek...pair_d7183.html
http://www.majorgeek...pair_d4521.html




Open your device manager hit the start button then right click on computer then select properties then select device manager.

In device manager, click the View menu and select Show hidden devices

Then hit view again and select devices by connection.



Then scroll down right click and uninstall the drivers listed below,dont worry these will be reinstalled upon reboot by windows.



Ancillary Function Driver for Winsock or AFD
Http
Ip NetWork Adress Translator
IpSec Driver
Netbios over tcpip
Tcp/ip Protical Driver
Windows Socket 2.0 Non-IFS Service Provider Support Environment


Each of these files will request a reboot after uninstall wait until the last one to reboot.
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#4
himafox

himafox

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Thanks for your reply rockmilk!

Have done all of the above to no avail(except there were no Windows Socket 2.0 Non-IFS Service Provider Support Environment) :(
Soemthing slightly changed though,Lan connection first connects,and when i try to open internet via campus connection program,it gives the same mistake and Lan goes back to "acquiring network address".

And as i said,when i input the ip,dns,and default gateway numbers manually,it works. But,i use campus net and i dont know if the current ip and stuff will be valid later or not.Might need to keep checking from a working computer the settings all the time.
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#5
rockmilk

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You could create a new user and see if that helps.

http://support.microsoft.com/kb/811151
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