acomdata external drive saying unknown device
Posted 06 April 2013 - 08:03 PM
Posted 06 April 2013 - 08:55 PM
If you can remove the hard drive from the Acomdata shell then it's possible the drive itself is okay and just the Acomdata electronics is defective.
Posted 07 April 2013 - 04:39 PM
Posted 07 April 2013 - 06:33 PM
Please try it on another computer to verify it's good. It's the simplest way to check it out and save you a lot of aggravation if it is defective.
Do you connect via USB or Firewire? Have you tried moving it to other ports? FOr instance, if you normally plug it in the front of the computer, try one of the rear ports. If you are using a port replicator, is it powered or passive (does it have an external power supply)? Have you tried not using it, just connect directly to the computer port?
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