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autorun on cdrom and dvdrw wont recognize discs


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#1
radarbugs

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i am running w7prof on hp pavillion a1720n,intel core2 cpu 6300@1.86 hz with 3 g of ram. i try to write a music file or data file and when i insert a blank disc in the drives, it says windows doesnt recognize the disc and i need to format the discs.i can send files to a usb flash drive but nothing to the drives. w7 has an autorun function but it wont come up. maybe the kids were messing with my machine and changed a setting. help please.
radar :confused:
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#2
phillpower2

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Hello radarbugs

Will the drive read/play disks of any kind.
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#3
radarbugs

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hello phillpower2
thanks for the fast reply. i can insert a dvd or cd in either drive and they wont read or play. i go to ' my computer" and click on the drive with the disc and it says the name of the file. i double click the drive and it shows the files but wont play them. i use dvdflick to burn files and imageburn but i cant take a file and get my drives to write them right from the media player or media center. i can put anything on a flash drive but no luck with drives.strange. any ideas? :help:
radar
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#4
phillpower2

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Hello radarbugs,

Sorry I should have also said "will the drives play store purchased CDs and DVDs"
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#5
radarbugs

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phillpower2, no it wont play store bought dvd or cd. it just spins in the drive and if i right click on the drive it just shows the audio and video files. it wont run the disc. i have even tried to get media player to play it and media center to no avail.
i am stumped but persistent. i need a little help.
thanks,
radar
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#6
phillpower2

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Thanks for the additional details :thumbsup:

Have you checked the Device Manager to see if there is a yellow ! or a red X against the device.

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run http://www.dougknox...._cd_dvd_fix.htm
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer.
XP only.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thanks to Broni for the above instructions :thumbsup:

The laser on the drive may have failed BTW, they are mechanical and will at some point fail I`m afraid.
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#7
Wolfeymole

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My money is on the laser being stuck on the tracking spindle Phil.

Either way the drive is down the pipe.
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#8
phillpower2

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I concur Bob :thumbsup:

The files being identified but not read etc made me suspect this.
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#9
Wolfeymole

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:thumbsup:
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#10
radarbugs

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i still havent resolved the problem. please give me some ideas for a fix.
thanks,
radar
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#11
Wolfeymole

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I'd obtain a new drive Radar.
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