[radarbugs]

i am running w7prof on hp pavillion a1720n,intel core2 cpu [email protected] hz with 3 g of ram. i try to write a music file or data file and when i insert a blank disc in the drives, it says windows doesnt recognize the disc and i need to format the discs.i can send files to a usb flash drive but nothing to the drives. w7 has an autorun function but it wont come up. maybe the kids were messing with my machine and changed a setting. help please.
radar

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Hello radarbugs

Will the drive read/play disks of any kind.

[phillpower2]

Hello radarbugs

Will the drive read/play disks of any kind.

[radarbugs]

hello phillpower2
thanks for the fast reply. i can insert a dvd or cd in either drive and they wont read or play. i go to ' my computer" and click on the drive with the disc and it says the name of the file. i double click the drive and it shows the files but wont play them. i use dvdflick to burn files and imageburn but i cant take a file and get my drives to write them right from the media player or media center. i can put anything on a flash drive but no luck with drives.strange. any ideas?
radar

[phillpower2]

Hello radarbugs,

Sorry I should have also said "will the drives play store purchased CDs and DVDs"

[radarbugs]

phillpower2, no it wont play store bought dvd or cd. it just spins in the drive and if i right click on the drive it just shows the audio and video files. it wont run the disc. i have even tried to get media player to play it and media center to no avail.
i am stumped but persistent. i need a little help.
thanks,
radar

[phillpower2]

Thanks for the additional details

Have you checked the Device Manager to see if there is a yellow ! or a red X against the device.

One of these may help:
1. Uninstall the drive through Device Manager.
Restart computer. The drive will be automatically reinstalled.
or...
2. http://support.microsoft.com/kb/314060
Restart computer.
or...
3. Download, and run http://www.dougknox...._cd_dvd_fix.htm
Double click on cdgone.zip to unzip it.
Right click on cdgone.reg, click Merge.
Accept registry merge.
Restart computer. XP only.
or...
4. Go to Device Manager, click a "+" sign next to IDE ATA/ATAPI Controllers.
You'll see two items:
- ATA Channel0 (or Primary Channel)
- ATA Channel1 (or Secondary Channel)
Right click on each of them, and click Uninstall. Confirm.
Restart Windows. They'll be automatically reinstalled.

Thanks to Broni for the above instructions

The laser on the drive may have failed BTW, they are mechanical and will at some point fail I`m afraid.

[Wolfeymole]

My money is on the laser being stuck on the tracking spindle Phil.

Either way the drive is down the pipe.

[phillpower2]

I concur Bob

The files being identified but not read etc made me suspect this.

[Wolfeymole]

[radarbugs]

i still havent resolved the problem. please give me some ideas for a fix.
thanks,
radar

[Wolfeymole]

I'd obtain a new drive Radar.