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Chitka Infection - Please help me remove [Closed]


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#1
RunningMan1970

RunningMan1970

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My computer has been infected for over a month with what i'll call a Chitka virus... within minutes of opening up an internet browser (explorer, chrome, safari), page loading slows down and the little pop-ups in the bottom left and right corners appear with the name 'chitka' in the header. SOme are even mildly pornographic (and i have 2 small kids). I have tried numberous malware fixes and computer scans and nothing seems to work. I finally came across geekstogo and am hoping someone here can help. below is the text from the OTL scan. Thanks in advance

OTL logfile created on: 4/8/2013 11:14:57 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Suki's Dell\Downloads
64bit- Home Premium Edition (Version = 6.1.7600) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.80 Gb Total Physical Memory | 2.43 Gb Available Physical Memory | 63.81% Memory free
7.60 Gb Paging File | 5.77 Gb Available in Paging File | 75.88% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 451.01 Gb Total Space | 336.24 Gb Free Space | 74.55% Space Free | Partition Type: NTFS

Computer Name: SUKISDELL-PC | User Name: Suki's Dell | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users | Include 64bit Scans
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/04/08 23:14:31 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Suki's Dell\Downloads\OTL.exe
PRC - [2013/03/19 22:26:44 | 003,289,208 | ---- | M] (Skype Technologies S.A.) -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe
PRC - [2013/03/17 23:41:44 | 001,070,080 | ---- | M] (iolo technologies, LLC) -- C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe
PRC - [2010/05/21 13:00:52 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
PRC - [2010/05/21 12:59:12 | 001,760,064 | ---- | M] (SoftThinks - Dell) -- C:\Program Files (x86)\Dell DataSafe Local Backup\Toaster.exe
PRC - [2009/10/01 00:01:32 | 002,320,920 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
PRC - [2009/10/01 00:01:30 | 000,268,824 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe


========== Modules (No Company Name) ==========

MOD - [2012/12/12 01:32:37 | 005,025,792 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Windows.Forms\2.0.0.0__b77a5c561934e089\System.Windows.Forms.dll
MOD - [2012/10/06 06:54:27 | 000,630,784 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Drawing\2.0.0.0__b03f5f7f11d50a3a\System.Drawing.dll
MOD - [2012/10/06 06:54:26 | 003,190,784 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System\2.0.0.0__b77a5c561934e089\System.dll
MOD - [2012/08/31 07:02:23 | 004,550,656 | ---- | M] () -- C:\Windows\assembly\GAC_32\mscorlib\2.0.0.0__b77a5c561934e089\mscorlib.dll
MOD - [2012/04/05 20:49:40 | 005,279,744 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\PresentationFramework\3.0.0.0__31bf3856ad364e35\PresentationFramework.dll
MOD - [2012/04/05 20:49:40 | 001,249,280 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\WindowsBase\3.0.0.0__31bf3856ad364e35\WindowsBase.dll
MOD - [2012/04/05 20:49:39 | 004,214,784 | ---- | M] () -- C:\Windows\assembly\GAC_32\PresentationCore\3.0.0.0__31bf3856ad364e35\PresentationCore.dll
MOD - [2010/05/21 13:00:52 | 000,783,680 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
MOD - [2010/05/21 12:59:16 | 000,079,168 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
MOD - [2010/05/21 12:58:56 | 000,075,072 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
MOD - [2010/05/21 12:58:54 | 000,111,936 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
MOD - [2010/05/21 12:58:48 | 000,121,152 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
MOD - [2010/05/21 12:58:46 | 000,128,320 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
MOD - [2010/05/21 12:58:42 | 000,234,816 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
MOD - [2010/05/21 12:58:34 | 000,025,920 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STBRCCServCLR.dll
MOD - [2010/05/21 12:58:18 | 001,123,648 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll
MOD - [2010/05/12 00:54:02 | 000,020,480 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftBRCCPiped.dll
MOD - [2009/06/10 17:23:20 | 002,048,000 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Xml\2.0.0.0__b77a5c561934e089\System.Xml.dll
MOD - [2009/06/10 17:23:17 | 000,425,984 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\System.Configuration\2.0.0.0__b03f5f7f11d50a3a\System.Configuration.dll
MOD - [2009/06/10 17:14:43 | 000,196,608 | ---- | M] () -- C:\Windows\assembly\GAC_MSIL\PresentationFramework.Aero\3.0.0.0__31bf3856ad364e35\PresentationFramework.Aero.dll


========== Services (SafeList) ==========

SRV:64bit: - [2012/07/11 14:54:58 | 000,140,672 | ---- | M] (SUPERAntiSpyware.com) [Auto | Running] -- C:\Program Files\SUPERAntiSpyware\SASCore64.exe -- (!SASCORE)
SRV:64bit: - [2012/04/19 08:22:48 | 000,502,032 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV:64bit: - [2012/03/20 13:11:30 | 000,162,192 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Windows\SysNative\mfevtps.exe -- (mfevtp)
SRV:64bit: - [2012/03/20 12:56:24 | 000,210,584 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe -- (mfefire)
SRV:64bit: - [2012/03/20 12:55:54 | 000,199,272 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mcshield.exe -- (McShield)
SRV:64bit: - [2011/01/27 18:28:20 | 000,249,936 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (MSK80Service)
SRV:64bit: - [2011/01/27 18:28:20 | 000,249,936 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McProxy)
SRV:64bit: - [2011/01/27 18:28:20 | 000,249,936 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNASvc)
SRV:64bit: - [2011/01/27 18:28:20 | 000,249,936 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV:64bit: - [2011/01/27 18:28:20 | 000,249,936 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (mcmscsvc)
SRV:64bit: - [2011/01/27 18:28:20 | 000,249,936 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV:64bit: - [2011/01/27 18:28:20 | 000,249,936 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McAfee SiteAdvisor Service)
SRV:64bit: - [2010/09/22 19:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/11/17 22:14:26 | 000,098,208 | ---- | M] (Andrea Electronics Corporation) [Disabled | Stopped] -- C:\Program Files\Realtek\Audio\HDA\AERTSr64.exe -- (AERTFilters)
SRV:64bit: - [2009/07/13 21:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2013/03/19 22:26:44 | 003,289,208 | ---- | M] (Skype Technologies S.A.) [Auto | Running] -- C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe -- (Skype C2C Service)
SRV - [2013/03/17 23:41:44 | 001,070,080 | ---- | M] (iolo technologies, LLC) [Auto | Running] -- C:\Program Files (x86)\iolo\Common\Lib\ioloServiceManager.exe -- (ioloSystemService)
SRV - [2013/02/26 21:20:07 | 000,251,248 | ---- | M] (Adobe Systems Incorporated) [Disabled | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/11/09 12:21:24 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/03/04 21:02:06 | 001,045,256 | ---- | M] (Acresso Software Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe -- (FLEXnet Licensing Service)
SRV - [2011/10/21 16:23:42 | 000,196,176 | ---- | M] (Microsoft Corporation.) [Disabled | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\BBSvc.EXE -- (BBSvc)
SRV - [2011/10/13 18:21:52 | 000,249,648 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\SeaPort.EXE -- (BBUpdate)
SRV - [2011/03/31 19:19:44 | 001,646,056 | ---- | M] (Rosetta Stone Ltd.) [Disabled | Stopped] -- C:\Program Files (x86)\RosettaStoneLtdServices\RosettaStoneDaemon.exe -- (RosettaStoneDaemon)
SRV - [2010/09/07 06:04:56 | 000,016,680 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\514\g2aservice.exe -- (GoToAssist)
SRV - [2010/05/21 12:58:30 | 000,673,088 | ---- | M] (SoftThinks) [Disabled | Stopped] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)
SRV - [2010/04/13 20:11:18 | 000,231,224 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files (x86)\McAfee Online Backup\MOBKbackup.exe -- (MOBKbackup)
SRV - [2010/03/18 11:19:26 | 000,113,152 | ---- | M] (ArcSoft Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\Common Files\ArcSoft\Connection Service\Bin\ACService.exe -- (ACDaemon)
SRV - [2009/10/01 00:01:32 | 002,320,920 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe -- (UNS)
SRV - [2009/10/01 00:01:30 | 000,268,824 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe -- (LMS)
SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/05/21 09:59:08 | 000,206,064 | ---- | M] (SupportSoft, Inc.) [Disabled | Stopped] -- c:\Program Files (x86)\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter)
SRV - [2008/11/09 16:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Disabled | Stopped] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2012/09/28 11:32:56 | 000,053,760 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/08/21 14:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/08/02 12:21:22 | 000,082,160 | ---- | M] (Raxco Software, Inc.) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\PDFsFilter.sys -- (PDFsFilter)
DRV:64bit: - [2012/08/02 12:21:18 | 000,030,752 | ---- | M] (EldoS Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\ElRawDsk.sys -- (ElRawDisk)
DRV:64bit: - [2012/03/01 02:54:38 | 000,022,896 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2012/02/22 13:29:46 | 000,647,208 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mfehidk.sys -- (mfehidk)
DRV:64bit: - [2012/02/22 13:29:46 | 000,487,296 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfefirek.sys -- (mfefirek)
DRV:64bit: - [2012/02/22 13:29:46 | 000,289,664 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mfewfpk.sys -- (mfewfpk)
DRV:64bit: - [2012/02/22 13:29:46 | 000,229,528 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfeavfk.sys -- (mfeavfk)
DRV:64bit: - [2012/02/22 13:29:46 | 000,160,792 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfeapfk.sys -- (mfeapfk)
DRV:64bit: - [2012/02/22 13:29:46 | 000,100,912 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mferkdet.sys -- (mferkdet)
DRV:64bit: - [2012/02/22 13:29:46 | 000,075,936 | ---- | M] (McAfee, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\mfenlfk.sys -- (mfenlfk)
DRV:64bit: - [2012/02/22 13:29:46 | 000,065,264 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\cfwids.sys -- (cfwids)
DRV:64bit: - [2011/07/22 12:26:56 | 000,014,928 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys -- (SASDIFSV)
DRV:64bit: - [2011/07/12 17:55:18 | 000,012,368 | ---- | M] (SUPERAdBlocker.com and SUPERAntiSpyware.com) [Kernel | System | Running] -- C:\Program Files\SUPERAntiSpyware\saskutil64.sys -- (SASKUTIL)
DRV:64bit: - [2011/04/11 14:29:20 | 000,071,800 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\McPvDrv.sys -- (McPvDrv)
DRV:64bit: - [2011/03/11 02:22:41 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 02:22:40 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/09/23 01:36:48 | 000,048,488 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\fssfltr.sys -- (fssfltr)
DRV:64bit: - [2010/05/07 15:19:58 | 000,245,792 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RtsUStor.sys -- (RSUSBSTOR)
DRV:64bit: - [2010/05/07 06:44:32 | 000,321,584 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
DRV:64bit: - [2010/04/13 20:10:24 | 000,066,040 | ---- | M] (Mozy, Inc.) [File_System | System | Running] -- C:\Windows\SysNative\drivers\MOBK.sys -- (MOBKFilter)
DRV:64bit: - [2010/04/01 10:47:10 | 010,322,848 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\igdkmd64.sys -- (igfx)
DRV:64bit: - [2010/03/03 23:51:40 | 000,540,696 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2010/02/27 11:32:14 | 000,158,976 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Impcd.sys -- (Impcd)
DRV:64bit: - [2010/02/04 01:38:32 | 000,271,872 | ---- | M] (Intel® Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\IntcDAud.sys -- (IntcDAud)
DRV:64bit: - [2010/02/03 09:13:06 | 003,058,168 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
DRV:64bit: - [2010/02/02 18:13:08 | 000,020,984 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\bcmvwl64.sys -- (BcmVWL)
DRV:64bit: - [2009/12/22 13:18:50 | 000,074,280 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\L1C62x64.sys -- (L1C)
DRV:64bit: - [2009/09/17 17:03:28 | 000,649,728 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\emBDA64.sys -- (USB28xxBGA)
DRV:64bit: - [2009/09/17 17:02:46 | 000,618,240 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\emOEM64.sys -- (USB28xxOEM)
DRV:64bit: - [2009/09/17 16:54:54 | 000,056,344 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\HECIx64.sys -- (HECIx64)
DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 21:47:48 | 000,077,888 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/06/15 14:06:42 | 000,172,704 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\CtClsFlt.sys -- (CtClsFlt)
DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{7A0F6DAF-5501-4ACD-97A1-4D32AAAED6C5}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{C5831736-6C98-44A7-9EA5-53665BEB5712}: "URL" = http://www.bing.com/...rc=IE-SearchBox


IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.msn.com/?...=EIE9HP&PC=UP50
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\SOFTWARE\Microsoft\Internet Explorer\Main,SearchDefaultBranded = 1
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://my.yahoo.com/
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\URLSearchHook: {f897eb0e-a3a4-46c3-80eb-2729699d8892} - No CLSID value found
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\SearchScopes\{2BAC73B4-16DC-4B7D-9568-310AE0C76813}: "URL" = http://delicious.com...p={searchTerms}
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\SearchScopes\{382330E1-C8EA-4458-9170-D72BDF703223}: "URL" = http://websearch.ask...9B-F90ADEDBF8FA
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\SearchScopes\{651BAB1F-2AD2-440C-AF4A-9F17C61F1D05}: "URL" = http://www.flickr.co...q={searchTerms}
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\SearchScopes\{75712471-DB94-45EF-8C3D-487CF3E3996A}: "URL" = http://search.yahoo....f-8&fr=chr-yie9
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\SearchScopes\{CB9106BE-410E-4A2C-960C-747327EB896A}: "URL" = http://www.google.co...&rlz=1I7SKPT_en
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\SearchScopes\{CFF4DB9B-135F-47c0-9269-B4C6572FD61A}: "URL" = http://mystart.smile...DS&a=6R8aZdmqEj
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_6_602_180.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll ()
FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_33: C:\Windows\SysWOW64\npdeployJava1.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\progra~2\mcafee\msc\npmcsn~1.dll ()
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\Suki's Dell\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\Suki's Dell\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@unity3d.com/UnityPlayer,version=1.0: C:\Users\Suki's Dell\AppData\LocalLow\Unity\WebPlayer\loader\npUnity3D32.dll (Unity Technologies ApS)
FF - HKCU\Software\MozillaPlugins\amazon.com/AmazonMP3DownloaderPlugin: C:\Users\Suki's Dell\Downloads\npAmazonMP3DownloaderPlugin101799.dll (Amazon.com, Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files (x86)\McAfee\SiteAdvisor [2012/12/21 04:18:37 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{D19CA586-DD6C-4a0a-96F8-14644F340D60}: C:\Program Files (x86)\Common Files\McAfee\SystemCore [2013/04/06 08:10:04 | 000,000,000 | ---D | M]


========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://www.google.com/
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\Suki's Dell\AppData\Local\Google\Chrome\Application\26.0.1410.43\gcswf32.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\SysWOW64\Macromed\Flash\NPSWF32.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.6.9 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Java Deployment Toolkit 6.0.260.3 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npdeployJava1.dll
CHR - plugin: Java™ Platform SE 6 U26 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\new_plugin\npjp2.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\4.0.60531.0\npctrl.dll
CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MIF5BA~1\Office14\NPAUTHZ.DLL
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MIF5BA~1\Office14\NPSPWRAP.DLL
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\Suki's Dell\AppData\Local\Google\Chrome\Application\26.0.1410.43\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\Suki's Dell\AppData\Local\Google\Chrome\Application\26.0.1410.43\pdf.dll
CHR - plugin: Adobe Acrobat (Disabled) = C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Browser\nppdf32.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.69\npGoogleUpdate3.dll
CHR - plugin: Windows Live\u00AE Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Default Plug-in (Enabled) = default_plugin
CHR - Extension: YouTube = C:\Users\Suki's Dell\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.5_1\
CHR - Extension: Google Search = C:\Users\Suki's Dell\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Gmail = C:\Users\Suki's Dell\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

O1 HOSTS File: ([2012/05/01 23:58:41 | 000,001,398 | RHS- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O1 - Hosts: 93.115.241.27 www.google-analytics.com.
O1 - Hosts: 93.115.241.27 ad-emea.doubleclick.net.
O1 - Hosts: 93.115.241.27 www.statcounter.com.
O1 - Hosts: 108.163.215.51 www.google-analytics.com.
O1 - Hosts: 108.163.215.51 ad-emea.doubleclick.net.
O1 - Hosts: 108.163.215.51 www.statcounter.com.
O2:64bit: - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\Common Files\McAfee\SystemCore\ScriptSn.20120626212519.dll (McAfee, Inc.)
O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O2:64bit: - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O2:64bit: - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - No CLSID value found.
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (scriptproxy) - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files (x86)\Common Files\McAfee\SystemCore\ScriptSn.20130401031713.dll (McAfee, Inc.)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3:64bit: - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\Toolbar\WebBrowser: (no name) - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No CLSID value found.
O3 - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\Toolbar\WebBrowser: (no name) - {D4027C7F-154A-4066-A1AD-4243D8127440} - No CLSID value found.
O3 - HKU\S-1-5-21-2584854298-2945290563-3666613240-1001\..\Toolbar\WebBrowser: (no name) - {F897EB0E-A3A4-46C3-80EB-2729699D8892} - No CLSID value found.
O4 - HKU\S-1-5-19..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKU\S-1-5-20..\Run: [Sidebar] C:\Program Files (x86)\Windows Sidebar\Sidebar.exe (Microsoft Corporation)
O4 - HKLM..\RunOnce: [DSUpdateLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\DSUpdate\hstart.exe (Dell)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)
O4 - HKLM..\RunOnce: [STToasterLauncher] C:\Program Files (x86)\Dell DataSafe Local Backup\ToasterLauncher.exe ()
O4 - HKU\S-1-5-19..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - HKU\S-1-5-20..\RunOnce: [mctadmin] C:\Windows\System32\mctadmin.exe File not found
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
O4 - Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Best Buy pc app.lnk = C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe (Microsoft)
O4 - Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock First Run.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html File not found
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files (x86)\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html File not found
O9:64bit: - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_20)
O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} http://appldnld.appl...ex/qtplugin.cab (QuickTime Object)
O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000} http://download.macr...director/sw.cab (Shockwave ActiveX Control)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_33)
O16 - DPF: {CAFEEFAC-0016-0000-0033-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_33)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_33)
O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} https://secure.logme...rl.cab?lmi=1007 (Reg Error: Key error.)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1 71.250.0.12
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{964E010E-2C8E-4585-A4AD-4B13743B2820}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{E9E24E13-AC10-4B58-8128-DB1B60E9A548}: DhcpNameServer = 192.168.1.1 71.250.0.12
O18:64bit: - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer x64\skypeieplugin.dll (Skype Technologies S.A.)
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18:64bit: - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll (McAfee, Inc.)
O18 - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll (McAfee, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (Reg Error: Value error.) - Reg Error: Value error. File not found
O20:64bit: - Winlogon\Notify\igfxcui: DllName - (igfxdev.dll) - C:\Windows\SysNative\igfxdev.dll (Intel Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O33 - MountPoints2\{13fc36dc-7069-11e0-97ed-f04da24c114c}\Shell - "" = AutoRun
O33 - MountPoints2\{d4834216-62c2-11e0-9d02-f04da24c114c}\Shell - "" = AutoRun
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/04/03 13:13:49 | 000,000,000 | ---D | C] -- C:\Users\Suki's Dell\Documents\Amazon MP3
[2013/04/03 13:13:49 | 000,000,000 | ---D | C] -- C:\Users\Suki's Dell\AppData\Roaming\Amazon
[2013/04/03 13:13:22 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Amazon
[2013/03/31 12:14:16 | 002,097,472 | ---- | C] (iolo technologies, LLC) -- C:\Windows\SysWow64\Incinerator32.dll
[2013/03/25 14:22:55 | 000,000,000 | ---D | C] -- C:\Users\Suki's Dell\AppData\Local\LogMeIn
[2013/03/25 14:22:55 | 000,000,000 | ---D | C] -- C:\ProgramData\LogMeIn
[2013/03/24 16:09:33 | 000,000,000 | ---D | C] -- C:\Users\Suki's Dell\AppData\Roaming\SUPERAntiSpyware.com
[2013/03/24 16:09:17 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
[2013/03/24 16:09:12 | 000,000,000 | ---D | C] -- C:\ProgramData\SUPERAntiSpyware.com
[2013/03/24 16:09:12 | 000,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware
[2013/03/22 03:02:45 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Earth
[2013/03/21 00:14:44 | 000,000,000 | ---D | C] -- C:\Windows\Minidump
[2013/03/18 03:03:55 | 000,096,768 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\mshtmled.dll
[2013/03/18 03:03:55 | 000,073,216 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\mshtmled.dll
[2013/03/18 03:03:54 | 000,248,320 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieui.dll
[2013/03/18 03:03:54 | 000,176,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieui.dll
[2013/03/18 03:03:54 | 000,173,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\ieUnatt.exe
[2013/03/18 03:03:53 | 000,237,056 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\url.dll
[2013/03/18 03:03:53 | 000,231,936 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\url.dll
[2013/03/18 03:03:53 | 000,142,848 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\ieUnatt.exe
[2013/03/18 03:03:52 | 002,312,704 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript9.dll
[2013/03/18 03:03:52 | 001,494,528 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\inetcpl.cpl
[2013/03/18 03:03:52 | 001,427,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\inetcpl.cpl
[2013/03/18 03:03:52 | 000,729,088 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\msfeeds.dll
[2013/03/18 03:03:50 | 000,816,640 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\jscript.dll
[2013/03/18 03:03:50 | 000,717,824 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysWow64\jscript.dll
[2013/03/18 03:03:50 | 000,599,040 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\vbscript.dll
[2013/03/18 03:02:21 | 000,000,000 | ---D | C] -- C:\Program Files\Microsoft Silverlight
[2013/03/17 18:38:59 | 000,000,000 | ---D | C] -- C:\Users\Public\Documents\Second Stage Theatre Ticketing_files
[2013/03/14 07:50:57 | 000,019,968 | ---- | C] (Microsoft Corporation) -- C:\Windows\SysNative\drivers\usb8023.sys
[2013/03/13 17:20:16 | 016,486,616 | ---- | C] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerInstaller.exe
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/04/08 23:21:06 | 000,000,908 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/04/08 23:13:00 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/04/08 23:07:00 | 000,000,932 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2584854298-2945290563-3666613240-1001UA.job
[2013/04/08 23:06:08 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/04/08 15:39:09 | 000,710,770 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/04/08 15:39:09 | 000,613,512 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/04/08 15:39:09 | 000,102,716 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/04/08 12:56:58 | 000,000,904 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/04/08 12:53:01 | 000,001,790 | ---- | M] () -- C:\Users\Public\Desktop\McAfee Security Center.lnk
[2013/04/08 03:08:13 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/04/08 03:08:13 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/04/08 03:07:00 | 000,000,880 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-2584854298-2945290563-3666613240-1001Core.job
[2013/04/07 16:24:23 | 3061,202,944 | -HS- | M] () -- C:\hiberfil.sys
[2013/04/03 13:13:23 | 000,001,810 | ---- | M] () -- C:\Users\Public\Desktop\Amazon Cloud Player.lnk
[2013/04/02 20:09:26 | 000,250,979 | ---- | M] () -- C:\Users\Suki's Dell\Desktop\image.jpeg
[2013/04/01 19:46:29 | 000,002,406 | ---- | M] () -- C:\Users\Suki's Dell\Desktop\Google Chrome.lnk
[2013/03/31 12:14:40 | 000,002,225 | ---- | M] () -- C:\Users\Suki's Dell\Desktop\System Mechanic.lnk
[2013/03/29 14:20:20 | 000,254,096 | ---- | M] () -- C:\Users\Suki's Dell\Desktop\BMS_Leased Worker Staffing Agreement NDA.pdf
[2013/03/28 13:27:48 | 000,381,962 | ---- | M] () -- C:\Users\Suki's Dell\Desktop\Sevilla (1).JPG
[2013/03/24 16:09:17 | 000,001,770 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2013/03/21 05:39:44 | 001,365,292 | ---- | M] () -- C:\Users\Suki's Dell\Documents\FINAL 2012 AF Thank You event.pdf
[2013/03/21 01:07:18 | 000,013,917 | ---- | M] () -- C:\Users\Suki's Dell\Desktop\iexplore - Shortcut.lnk
[2013/03/18 17:35:32 | 001,365,292 | ---- | M] () -- C:\Users\Suki's Dell\Documents\Donor Event.v3.pdf
[2013/03/17 23:59:04 | 000,057,584 | ---- | M] (iolo technologies, LLC) -- C:\Windows\SysNative\iolobtdfg.exe
[2013/03/17 23:58:56 | 000,026,184 | ---- | M] (iolo technologies, LLC) -- C:\Windows\SysNative\smrgdf.exe
[2013/03/17 23:43:58 | 002,155,688 | ---- | M] (iolo technologies, LLC) -- C:\Windows\SysNative\Incinerator64.dll
[2013/03/17 23:43:56 | 002,097,472 | ---- | M] (iolo technologies, LLC) -- C:\Windows\SysWow64\Incinerator32.dll
[2013/03/17 18:38:59 | 000,053,529 | ---- | M] () -- C:\Users\Public\Documents\Second Stage Theatre Ticketing.htm
[2013/03/15 15:14:56 | 001,340,941 | ---- | M] () -- C:\Users\Suki's Dell\Documents\Donor Event.v1.pdf
[2013/03/13 20:28:55 | 000,693,976 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerApp.exe
[2013/03/13 20:28:55 | 000,073,432 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
[2013/03/13 20:28:44 | 016,486,616 | ---- | M] (Adobe Systems Incorporated) -- C:\Windows\SysWow64\FlashPlayerInstaller.exe
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]
[1 C:\Program Files (x86)\*.tmp files -> C:\Program Files (x86)\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/04/03 13:13:23 | 000,001,810 | ---- | C] () -- C:\Users\Public\Desktop\Amazon Cloud Player.lnk
[2013/04/02 20:10:04 | 000,250,979 | ---- | C] () -- C:\Users\Suki's Dell\Desktop\image.jpeg
[2013/03/29 14:20:20 | 000,254,096 | ---- | C] () -- C:\Users\Suki's Dell\Desktop\BMS_Leased Worker Staffing Agreement NDA.pdf
[2013/03/28 13:34:15 | 000,381,962 | ---- | C] () -- C:\Users\Suki's Dell\Desktop\Sevilla (1).JPG
[2013/03/24 16:09:17 | 000,001,770 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2013/03/21 05:39:44 | 001,365,292 | ---- | C] () -- C:\Users\Suki's Dell\Documents\FINAL 2012 AF Thank You event.pdf
[2013/03/21 01:07:18 | 000,013,917 | ---- | C] () -- C:\Users\Suki's Dell\Desktop\iexplore - Shortcut.lnk
[2013/03/18 17:35:30 | 001,365,292 | ---- | C] () -- C:\Users\Suki's Dell\Documents\Donor Event.v3.pdf
[2013/03/17 18:38:59 | 000,053,529 | ---- | C] () -- C:\Users\Public\Documents\Second Stage Theatre Ticketing.htm
[2013/03/15 15:14:50 | 001,340,941 | ---- | C] () -- C:\Users\Suki's Dell\Documents\Donor Event.v1.pdf
[2013/01/23 07:12:06 | 000,009,584 | ---- | C] () -- C:\Windows\SysWow64\ractrlkeyhook.dll
[2012/11/15 00:53:35 | 000,074,703 | ---- | C] () -- C:\Windows\SysWow64\mfc45.dat
[2012/11/15 00:36:23 | 000,074,703 | ---- | C] () -- C:\Windows\SysWow64\mfc45.dll
[2012/11/14 16:41:07 | 000,003,021 | ---- | C] () -- C:\Users\Suki's Dell\Microsoft Word 2010.lnk
[2012/06/09 20:49:55 | 000,000,000 | -H-- | C] () -- C:\ProgramData\-FdRwAhcwUao0E1
[2012/06/09 20:49:51 | 000,000,256 | -H-- | C] () -- C:\ProgramData\FdRwAhcwUao0E1
[2012/01/08 22:18:52 | 000,000,000 | -H-- | C] () -- C:\Users\Suki's Dell\AppData\Local\{37A08594-BED0-47A2-9025-BA978886551C}
[2011/11/13 18:46:52 | 000,864,886 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
[2010/11/07 08:33:37 | 000,003,584 | -H-- | C] () -- C:\Users\Suki's Dell\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini

========== ZeroAccess Check ==========

[2011/11/17 03:14:10 | 000,002,048 | -HS- | M] () -- C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\@
[2011/11/17 03:14:10 | 000,000,000 | -HSD | M] -- C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\L
[2012/06/11 18:36:25 | 000,000,000 | -HSD | M] -- C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\U
[2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 01:30:56 | 014,165,504 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/09 00:46:56 | 012,868,608 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/07/13 21:15:20 | 000,605,696 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

< End of report >
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#2
gringo_pr

gringo_pr

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Hello RunningMan1970

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.




These are the programs I would like you to run next, if you have any problems with these just skip it and run the next one.

-Security Check-

  • Download Security Check by screen317 from here.
  • Save it to your Desktop.
  • Double click SecurityCheck.exe and follow the onscreen instructions inside of the black box.
  • A Notepad document should open automatically called checkup.txt; please post the contents of that document.

-AdwCleaner-

  • Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.


--RogueKiller--

  • Download & SAVE to your Desktop RogueKiller for 32bit or Roguekiller for 64bit
  • Quit all programs that you may have started.
  • Please disconnect any USB or external drives from the computer before you run this scan!
  • For Vista or Windows 7, right-click and select "Run as Administrator to start"
  • For Windows XP, double-click to start.
  • Wait until Prescan has finished ...
  • Then Click on "Scan" button
  • Wait until the Status box shows "Scan Finished"
  • click on "delete"
  • Wait until the Status box shows "Deleting Finished"
  • Click on "Report" and copy/paste the content of the Notepad into your next reply.
  • The log should be found in RKreport[1].txt on your Desktop
  • Exit/Close RogueKiller+

Gringo
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#3
RunningMan1970

RunningMan1970

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Thanks Gringo!! here are the results

Security Check
Results of screen317's Security Check version 0.99.62
Windows 7 x64 (UAC is enabled)
Out of date service pack!!
Internet Explorer 9
``````````````Antivirus/Firewall Check:``````````````
Windows Firewall Enabled!
McAfee Anti-Virus and Anti-Spyware
WMI entry may not exist for antivirus; attempting automatic update.
`````````Anti-malware/Other Utilities Check:`````````
Java™ 6 Update 33
Java version out of Date!
Adobe Flash Player 11.6.602.180
Adobe Reader 9 Adobe Reader out of Date!
Google Chrome 26.0.1410.43
Google Chrome 26.0.1410.64
````````Process Check: objlist.exe by Laurent````````
McAfee Online Backup MOBKbackup.exe
iolo Common Lib ioloServiceManager.exe
`````````````````System Health check`````````````````
Total Fragmentation on Drive C: 0%
````````````````````End of Log``````````````````````


running the next steps now
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#4
RunningMan1970

RunningMan1970

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Ran ADW cleaner... opened up I.E. after the reboot and still getting the ads. here is the output

# AdwCleaner v2.200 - Logfile created 04/10/2013 at 21:54:59
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium (64 bits)
# User : Suki's Dell - SUKISDELL-PC
# Boot Mode : Normal
# Running from : C:\Users\Suki's Dell\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Users\Suki's Dell\AppData\Local\Conduit
Folder Deleted : C:\Users\Suki's Dell\AppData\Local\PackageAware
Folder Deleted : C:\Users\Suki's Dell\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Suki's Dell\AppData\Roaming\Babylon

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Suki's Dell\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [2111 octets] - [10/04/2013 21:54:59]

########## EOF - C:\AdwCleaner[S1].txt - [2171 octets] ##########
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#5
RunningMan1970

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Heres the output from Roguekiller. still getting the popup chitka adsat the bottom on the screen

# AdwCleaner v2.200 - Logfile created 04/10/2013 at 21:54:59
# Updated 02/04/2013 by Xplode
# Operating system : Windows 7 Home Premium (64 bits)
# User : Suki's Dell - SUKISDELL-PC
# Boot Mode : Normal
# Running from : C:\Users\Suki's Dell\Downloads\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\Program Files (x86)\Conduit
Folder Deleted : C:\ProgramData\Ask
Folder Deleted : C:\ProgramData\Babylon
Folder Deleted : C:\Users\Suki's Dell\AppData\Local\Conduit
Folder Deleted : C:\Users\Suki's Dell\AppData\Local\PackageAware
Folder Deleted : C:\Users\Suki's Dell\AppData\LocalLow\Conduit
Folder Deleted : C:\Users\Suki's Dell\AppData\Roaming\Babylon

***** [Registry] *****

Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
Key Deleted : HKCU\Software\IM
Key Deleted : HKCU\Software\ImInstaller
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{CFF4DB9B-135F-47C0-9269-B4C6572FD61A}
Key Deleted : HKLM\Software\Babylon
Key Deleted : HKLM\SOFTWARE\Classes\Prod.cap
Key Deleted : HKLM\Software\Conduit
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{D4027C7F-154A-4066-A1AD-4243D8127440}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Suki's Dell\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [2111 octets] - [10/04/2013 21:54:59]

########## EOF - C:\AdwCleaner[S1].txt - [2171 octets] ##########
  • 0

#6
gringo_pr

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we will run this now, it will help remove some files from the computer.


Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe

  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:
DeleteFile:
C:\Windows\system32\drivers\etc\hosts

  • Click Execute Now. Your computer will need to reboot in order to replace the files.
  • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\


Gringo
  • 0

#7
RunningMan1970

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sorry. posted the wrong textbox for roguekiller... here it is

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Suki's Dell [Admin rights]
Mode : Remove -- Date : 04/10/2013 22:17:17
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 13 ¤¤¤
[STARTUP][SUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe [-] -> DELETED
[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSearch (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRun (0) -> REPLACED (1)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\@ [-] --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\L --> REMOVED

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Mal.Hosts|ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost
93.115.241.27 www.google-analytics.com.
93.115.241.27 ad-emea.doubleclick.net.
93.115.241.27 www.statcounter.com.
108.163.215.51 www.google-analytics.com.
108.163.215.51 ad-emea.doubleclick.net.
108.163.215.51 www.statcounter.com.


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-75A0RT0 +++++
--- User ---
[MBR] ce242f1b53f702bdbf64dee9ac79dda2
[BSP] 4a795875e98db54617e2950c4c57764b : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_04102013_02d2217.txt >>
RKreport[1]_S_04102013_02d2212.txt ; RKreport[2]_D_04102013_02d2217.txt
  • 0

#8
RunningMan1970

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ran roguekiller... here are the two reports. spent 5min surfing the web... no chitka popups yet. think they're gone?

RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Suki's Dell [Admin rights]
Mode : Scan -- Date : 04/10/2013 22:12:53
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 16 ¤¤¤
[STARTUP][SUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe [-] -> FOUND
[STARTUP][SUSP PATH] Best Buy pc app.lnk @Default User : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe [-] -> FOUND
[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND
[HJPOL] HKLM\[...]\Wow6432Node\System : DisableTaskMgr (0) -> FOUND
[HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSearch (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> FOUND
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRun (0) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\@ [-] --> FOUND
[ZeroAccess][FOLDER] U : C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\U --> FOUND
[ZeroAccess][FOLDER] L : C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\L --> FOUND

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Mal.Hosts|ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost
93.115.241.27 www.google-analytics.com.
93.115.241.27 ad-emea.doubleclick.net.
93.115.241.27 www.statcounter.com.
108.163.215.51 www.google-analytics.com.
108.163.215.51 ad-emea.doubleclick.net.
108.163.215.51 www.statcounter.com.


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-75A0RT0 +++++
--- User ---
[MBR] ce242f1b53f702bdbf64dee9ac79dda2
[BSP] 4a795875e98db54617e2950c4c57764b : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[1]_S_04102013_02d2212.txt >>
RKreport[1]_S_04102013_02d2212.txt


RogueKiller V8.5.4 _x64_ [Mar 18 2013] by Tigzy
mail : tigzyRK<at>gmail<dot>com
Feedback : http://www.geekstogo...13-roguekiller/
Website : http://tigzy.geeksto...roguekiller.php
Blog : http://tigzyrk.blogspot.com/

Operating System : Windows 7 (6.1.7600 ) 64 bits version
Started in : Normal mode
User : Suki's Dell [Admin rights]
Mode : Remove -- Date : 04/10/2013 22:17:17
| ARK || FAK || MBR |

¤¤¤ Bad processes : 0 ¤¤¤

¤¤¤ Registry Entries : 13 ¤¤¤
[STARTUP][SUSP PATH] Best Buy pc app.lnk @Default : C:\ProgramData\Best Buy pc app\ClickOnceSetup.exe [-] -> DELETED
[HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> DELETED
[HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> DELETED
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowSearch (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRecentDocs (0) -> REPLACED (1)
[HJ SMENU] HKCU\[...]\Advanced : Start_ShowRun (0) -> REPLACED (1)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\ClassicStartMenu : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKCU\[...]\NewStartPanel : {645FF040-5081-101B-9F08-00AA002F954E} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
[HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

¤¤¤ Particular Files / Folders: ¤¤¤
[ZeroAccess][FILE] @ : C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\@ [-] --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\U --> REMOVED
[ZeroAccess][FOLDER] ROOT : C:\Users\Suki's Dell\AppData\Local\{c614d3bf-243a-3fd7-a4fd-36cd3756874b}\L --> REMOVED

¤¤¤ Driver : [NOT LOADED] ¤¤¤

¤¤¤ Infection : Mal.Hosts|ZeroAccess ¤¤¤

¤¤¤ HOSTS File: ¤¤¤
--> C:\Windows\system32\drivers\etc\hosts

127.0.0.1 localhost
::1 localhost
93.115.241.27 www.google-analytics.com.
93.115.241.27 ad-emea.doubleclick.net.
93.115.241.27 www.statcounter.com.
108.163.215.51 www.google-analytics.com.
108.163.215.51 ad-emea.doubleclick.net.
108.163.215.51 www.statcounter.com.


¤¤¤ MBR Check: ¤¤¤

+++++ PhysicalDrive0: WDC WD5000BEVT-75A0RT0 +++++
--- User ---
[MBR] ce242f1b53f702bdbf64dee9ac79dda2
[BSP] 4a795875e98db54617e2950c4c57764b : Windows 7/8 MBR Code
Partition table:
0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 2048 | Size: 100 Mo
1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 206848 | Size: 15000 Mo
2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 30926848 | Size: 461838 Mo
User = LL1 ... OK!
User = LL2 ... OK!

Finished : << RKreport[2]_D_04102013_02d2217.txt >>
RKreport[1]_S_04102013_02d2212.txt ; RKreport[2]_D_04102013_02d2217.txt
  • 0

#9
gringo_pr

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we will run this now, it will help remove some files from the computer.


Blitzblank.

Download BlitzBlank and save it to your desktop. Open Blitzblank.exe

  • Click OK at the warning (and take note of it, this is a VERY powerful tool!).
  • Click the Script tab and copy/paste the following text there:
DeleteFile:
C:\Windows\system32\drivers\etc\hosts

  • Click Execute Now. Your computer will need to reboot in order to replace the files.
  • When done, post me the report created by Blitzblank. you can find it at the root of the drive Normaly C:\


Gringo
  • 0

#10
RunningMan1970

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the blitzblank log was very short only 3 lines...

BlitzBlank 1.0.0.32

File/Registry Modification Engine native application
MoveFileOnReboot: sourceFile = "\??\c:\windows\system32\drivers\etc\hosts", destinationFile = "(null)", replaceWithDummy = 0

another log got added at the same time called setupact... it's very long. let me know if you want to see that.

Either way, 10 minutes on ie9 and no chitka ads (yet)... do you suspect it's fixed? thanks for all of your helpthus far
  • 0

#11
gringo_pr

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Hello RunningMan1970

That is fixed but now I will recheck the rest of the computer

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
  • 0

#12
gringo_pr

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Greetings


I have not heard from you in a couple of days so I am coming by to check on you to see if you are having problems or you just need some more time.

Also to remind you that it is very important that we finish the process completely so as to not get reinfected. I will let you know when we are complete and I will ask to remove our tools




Gringo
  • 0

#13
gringo_pr

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Hello

48 Hour bump

It has been more than 48 hours since my last post.

  • do you still need help with this?
  • do you need more time?
  • are you having problems following my instructions?
  • if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo
  • 0

#14
gringo_pr

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Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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