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IE stopped working


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#1
chuckgibson

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Whats up with this? This screen keeps popping up but the internet has not stopped working.It is a pain... I have Windows 7.Internet stopped wrkng.jpg
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#2
phillpower2

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Hello again Chuck

What version of IE are you using.
When did the problem start, was it after installing any update/s for example.
If you click on the View problem details tab was does it say there.
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#3
chuckgibson

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I had to scroll it and make two screenshots...
Prob Details1.jpg
prob details2.jpg
Hopefully this will tell you what you need to know...
As always,Thanks!
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#4
phillpower2

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:thumbsup:

What version of IE are you using.
When did the problem start, was it after installing any update/s for example.

Can you also answer the above for us please.

You are welcome BTW :thumbsup:
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#5
chuckgibson

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How can I tell what version of IE I have?
I really don't know when it started. It done it once or twice and has started doing it more often.
Sorry I can't be more specific, I will start trying to be more observant of these things..

I just noticed that in the above screenshot , this was printed... "Application version 9.0.8112.16476"; Would this be the version id you need?

Edited by chuckgibson, 14 April 2013 - 07:08 PM.

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#6
phillpower2

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May help http://windows.micro...-using#ie=ie-10
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#7
chuckgibson

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OK. It is updated. Hopefully this will correct the problem, we will see. I have had a couple of pop ups come up saying that I need to install a more "up to date" browser. I think one of them was called firefox or something like that. What are your thoughts on that?
Thanks again!
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#8
phillpower2

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Depends on what your preferred browser is, whichever it is set it as the default.
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