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FireFox and Chrome opens IE always [Solved]


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#16
Space1969

Space1969

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Hi,

I did everything on the list. Only prgs I could not remove was the Search Settings v1.2.3 and Yontoo Layers Runtime 1.10.01.

The logs are below.

The only stuff I cannot run as I see is a Sonos Software (for a stereo equipment) that encounters a problem on start-up and needs to close:
AppName: sonos.exe AppVer: 6.0.0.34230 ModName: pcdcr.dll
ModVer: 19.3.0.53220 Offset: 00001e30

And the GoPro Cineform Studio. It gets the same error.

Running movies with VLC media players gets all in a stuck state but maybe I need to upgrade that. I will try.

Other than that it looks look good.

Regards,
Jorge


Malwarebytes Anti-Malware (PRO) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.18.03

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Jorgen :: CASA [administrator]

Protection: Enabled

18/4/2013 00:25:39
mbam-log-2013-04-18 (00-25-39).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 321512
Time elapsed: 18 minute(s), 47 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


----------------
----------------



Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 00:49:18, on 18/4/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\ARQUIV~1\AVG\AVG2013\avgrsx.exe
C:\Arquivos de programas\AVG\AVG2013\avgcsrvx.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\Arquivos de programas\IObit\Advanced SystemCare 6\ASCService.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Arquivos de programas\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Arquivos de programas\AVG\AVG2013\avgidsagent.exe
C:\Arquivos de programas\AVG\AVG2013\avgwdsvc.exe
C:\Arquivos de programas\Bonjour\mDNSResponder.exe
C:\Arquivos de programas\ANYCOM\Blue USB-200-250\bin\btwdins.exe
C:\WINDOWS\system32\WinFLService.exe
C:\Arquivos de programas\AVG\AVG2013\avgnsx.exe
C:\Arquivos de programas\AVG\AVG2013\avgemcx.exe
C:\WINDOWS\system32\hasplms.exe
C:\Arquivos de programas\LogMeIn\x86\LMIGuardianSvc.exe
C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Arquivos de programas\Marvell\61xx\Apache2\bin\Apache.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\system32\PnkBstrA.exe
C:\WINDOWS\system32\PnkBstrB.exe
c:\Arquivos de programas\Arquivos comuns\Protexis\License Service\PsiService_2.exe
C:\Arquivos de programas\CyberLink\Shared Files\RichVideo.exe
C:\WINDOWS\system32\svchost.exe
C:\Arquivos de programas\Marvell\61xx\Apache2\bin\Apache.exe
C:\Arquivos de programas\Microsoft\BingBar\7.1.362.0\SeaPort.exe
C:\WINDOWS\system32\WgaTray.exe
C:\Arquivos de programas\IObit\Advanced SystemCare 6\Monitor.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Arquivos de programas\AtomTime Pro\AtomTime.EXE
C:\WINDOWS\system32\RUNDLL32.EXE
C:\Arquivos de programas\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe
C:\WINDOWS\system32\aetcrss1.exe
C:\Arquivos de programas\DivX\DivX Update\DivXUpdate.exe
C:\Arquivos de programas\iTunes\iTunesHelper.exe
C:\Arquivos de programas\AVG\AVG2013\avgui.exe
C:\Arquivos de programas\AVG SafeGuard toolbar\vprot.exe
C:\Arquivos de programas\SugarSync\SugarSyncManager.exe
C:\Arquivos de programas\iPod\bin\iPodService.exe
C:\WINDOWS\system32\WinFLTray.exe
C:\Arquivos de programas\NewSoftware's\Folder Lock\FLComServCtrl.exe
C:\Arquivos de programas\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe
C:\Arquivos de programas\IObit\Advanced SystemCare 6\ASCTray.exe
C:\Arquivos de programas\Garmin\ANT Agent\ANT Agent.exe
C:\Arquivos de programas\NewSoftware's\Folder Lock\FLComServ.exe
C:\Arquivos de programas\ANYCOM\Blue USB-200-250\BTTray.exe
C:\WINDOWS\explorer.exe
C:\Arquivos de programas\Google\Chrome\Application\chrome.exe
C:\Arquivos de programas\Google\Chrome\Application\chrome.exe
C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Arquivos de programas\Google\Chrome\Application\chrome.exe
C:\Arquivos de programas\Google\Chrome\Application\chrome.exe
C:\WINDOWS\notepad.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Documents and Settings\Jorgen\Desktop\HijackThis (1).exe
C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = 80.84.34.175:9000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Facilitador de Leitor de Link Adobe PDF - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Arquivos de programas\Arquivos comuns\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: CompSegIB - {2E3C3651-B19C-4DD9-A979-901EC3E930AF} - C:\Arquivos de programas\Scpad\scpsssh2.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Arquivos de programas\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Arquivos de programas\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Arquivos de programas\Arquivos comuns\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Arquivos de programas\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Arquivos de programas\Microsoft\BingBar\7.1.362.0\BingExt.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Arquivos de programas\Java\jre1.6.0_07\bin\jp2ssv.dll (file missing)
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Arquivos de programas\Microsoft\BingBar\7.1.362.0\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [IntelAudioStudio] "C:\Arquivos de programas\Intel Audio Studio\IntelAudioStudio.exe" TRAY
O4 - HKLM\..\Run: [LanguageShortcut] "C:\Arquivos de programas\CyberLink\PowerDVD\Language\Language.exe"
O4 - HKLM\..\Run: [AtomTime] "C:\Arquivos de programas\AtomTime Pro\AtomTime.EXE"
O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\AppleSyncNotifier.exe
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [VirtualCloneDrive] "C:\Arquivos de programas\Elaborate Bytes\VirtualCloneDrive\VCDDaemon.exe" /s
O4 - HKLM\..\Run: [CertificateRegistration] aetcrss1.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Arquivos de programas\Arquivos comuns\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Arquivos de programas\LogMeIn\x86\LogMeInSystray.exe"
O4 - HKLM\..\Run: [DivXMediaServer] C:\Arquivos de programas\DivX\DivX Media Server\DivXMediaServer.exe
O4 - HKLM\..\Run: [DivXUpdate] "C:\Arquivos de programas\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [AdobeAAMUpdater-1.0] "C:\Arquivos de programas\Arquivos comuns\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
O4 - HKLM\..\Run: [iTunesHelper] "C:\Arquivos de programas\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Arquivos de programas\Arquivos comuns\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [AVG_UI] "C:\Arquivos de programas\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [vProt] "C:\Arquivos de programas\AVG SafeGuard toolbar\vprot.exe"
O4 - HKLM\..\RunOnce: [B Register C:\Arquivos de programas\DivX\DivX Plus DirectShow Filters\DivXDecH264.ax] "C:\WINDOWS\system32\rundll32.exe" "C:\Arquivos de programas\DivX\DivX Plus DirectShow Filters\DivXDecH264.ax",DllRegisterServer
O4 - HKCU\..\Run: [SugarSync] "C:\Arquivos de programas\SugarSync\SugarSyncManager.exe" -startInTray -usedelay=true
O4 - HKCU\..\Run: [Skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [WinFLTray] C:\WINDOWS\system32\WinFLTray.exe
O4 - HKCU\..\Run: [FLBackup] C:\Arquivos de programas\NewSoftware's\Folder Lock\FLComServCtrl.exe
O4 - HKCU\..\Run: [FreeRAM XP] "C:\Arquivos de programas\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [Advanced SystemCare 6] "C:\Arquivos de programas\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart
O4 - HKCU\..\Run: [ANT Agent] C:\Arquivos de programas\Garmin\ANT Agent\ANT Agent.exe
O4 - HKUS\S-1-5-21-1060284298-573735546-725345543-1003\..\Run: [SugarSync] "C:\Arquivos de programas\SugarSync\SugarSyncManager.exe" -startInTray -usedelay=true (User '?')
O4 - HKUS\S-1-5-21-1060284298-573735546-725345543-1003\..\Run: [Skype] "C:\Arquivos de programas\Skype\Phone\Skype.exe" /nosplash /minimized (User '?')
O4 - HKUS\S-1-5-21-1060284298-573735546-725345543-1003\..\Run: [WinFLTray] C:\WINDOWS\system32\WinFLTray.exe (User '?')
O4 - HKUS\S-1-5-21-1060284298-573735546-725345543-1003\..\Run: [FLBackup] C:\Arquivos de programas\NewSoftware's\Folder Lock\FLComServCtrl.exe (User '?')
O4 - HKUS\S-1-5-21-1060284298-573735546-725345543-1003\..\Run: [FreeRAM XP] "C:\Arquivos de programas\YourWare Solutions\FreeRAM XP Pro\FreeRAM XP Pro.exe" -win (User '?')
O4 - HKUS\S-1-5-21-1060284298-573735546-725345543-1003\..\Run: [gStart] C:\Garmin\gStart.exe (User '?')
O4 - HKUS\S-1-5-21-1060284298-573735546-725345543-1003\..\Run: [Advanced SystemCare 6] "C:\Arquivos de programas\IObit\Advanced SystemCare 6\ASCTray.exe" /AutoStart (User '?')
O4 - HKUS\S-1-5-21-1060284298-573735546-725345543-1003\..\Run: [ANT Agent] C:\Arquivos de programas\Garmin\ANT Agent\ANT Agent.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - S-1-5-21-1060284298-573735546-725345543-1003 Startup: ddbd5.LNK = C:\Arquivos de programas\Internet Explorer\ddbd5.exe (User '?')
O4 - Startup: ddbd5.LNK = C:\Arquivos de programas\Internet Explorer\ddbd5.exe
O4 - Global Startup: BTTray.lnk = ?
O4 - Global Startup: CineForm Status.lnk = C:\Arquivos de programas\CineForm\Tools\GoProCineFormStatusViewer.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Arquivos de programas\HP\Digital Imaging\bin\hpqtra08.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\ARQUIV~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Enviar para &Bluetooth - C:\Arquivos de programas\ANYCOM\Blue USB-200-250\btsendto_ie_ctx.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: Console Sun Java - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Arquivos de programas\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Arquivos de programas\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\ARQUIV~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Arquivos de programas\ANYCOM\Blue USB-200-250\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-4017 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Arquivos de programas\ANYCOM\Blue USB-200-250\btsendto_ie.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Arquivos de programas\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Arquivos de programas\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=&http://home.microsof...ss/allinone.asp
O16 - DPF: {67A5F8DC-1A4B-4D66-9F24-A704AD929EEE} (System Requirements Lab) - http://www.nvidia.co.../sysreqlab2.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2....re/HPDEXAXO.cab
O16 - DPF: {9EC30204-384D-11D3-9CA3-00A024F0AF03} (ValidaUsuario Class) - https://cpne.bradesc...r/certifexp.cab
O16 - DPF: {B3D3825B-2120-4B0E-8C45-80ECC1D3E70D} (GeraCert Class) - https://cpne.bradesco.com.br/CA.cab
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Arquivos de programas\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O21 - SSODL: CompIBBrd - {A3717295-941D-416F-9384-ED1736729F1C} - C:\Arquivos de programas\Scpad\scpLIB.dll
O22 - SharedTaskScheduler: Pré-carregador Browseui - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Daemon de cache de categorias de componente - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: scpLIB - {A3717295-941D-416F-9384-ED1736729F1C} - C:\Arquivos de programas\Scpad\scpLIB.dll
O23 - Service: Adobe Active File Monitor V11 (AdobeActiveFileMonitor11.0) - Adobe Systems Incorporated - C:\Arquivos de programas\Adobe\Elements 11 Organizer\PhotoshopElementsFileAgent.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Advanced SystemCare Service 6 (AdvancedSystemCareService6) - IObit - C:\Arquivos de programas\IObit\Advanced SystemCare 6\ASCService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Arquivos de programas\Arquivos comuns\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Arquivos de programas\AVG\AVG2013\avgidsagent.exe
O23 - Service: Watchdog do AVG (avgwd) - AVG Technologies CZ, s.r.o. - C:\Arquivos de programas\AVG\AVG2013\avgwdsvc.exe
O23 - Service: Serviço do Bonjour (Bonjour Service) - Apple Inc. - C:\Arquivos de programas\Bonjour\mDNSResponder.exe
O23 - Service: Bluetooth Service (btwdins) - Broadcom Corporation. - C:\Arquivos de programas\ANYCOM\Blue USB-200-250\bin\btwdins.exe
O23 - Service: FLService - New Softwares.net - C:\WINDOWS\system32\WinFLService.exe
O23 - Service: Serviço do Google Update (gupdate) (gupdate) - Google Inc. - C:\Arquivos de programas\Google\Update\GoogleUpdate.exe
O23 - Service: Serviço do Google Update (gupdatem) (gupdatem) - Google Inc. - C:\Arquivos de programas\Google\Update\GoogleUpdate.exe
O23 - Service: Sentinel Local License Manager (hasplms) - SafeNet Inc. - C:\WINDOWS\system32\hasplms.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Arquivos de programas\Arquivos comuns\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Arquivos de programas\iPod\bin\iPodService.exe
O23 - Service: Ipodtuv1d - Apple Inc. - (no file)
O23 - Service: LMIGuardianSvc - LogMeIn, Inc. - C:\Arquivos de programas\LogMeIn\x86\LMIGuardianSvc.exe
O23 - Service: Marvell RAID Event Agent (Marvell RAID) - Unknown owner - C:\Arquivos de programas\Marvell\61xx\svc\mvraidsvc.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Arquivos de programas\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: MRU Web Service (MRUWebService) - Apache Software Foundation - C:\Arquivos de programas\Marvell\61xx\Apache2\bin\Apache.exe
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: PnkBstrA - Unknown owner - C:\WINDOWS\system32\PnkBstrA.exe
O23 - Service: PnkBstrB - Unknown owner - C:\WINDOWS\system32\PnkBstrB.exe
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Arquivos de programas\Arquivos comuns\Protexis\License Service\PsiService_2.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Arquivos de programas\CyberLink\Shared Files\RichVideo.exe
O23 - Service: vToolbarUpdater15.0.0 - Unknown owner - C:\Arquivos de programas\Arquivos comuns\AVG Secure Search\vToolbarUpdater\15.0.0\ToolbarUpdater.exe (file missing)

--
End of file - 16863 bytes
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#17
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts

The only stuff I cannot run as I see is a Sonos Software (for a stereo equipment) that encounters a problem on start-up and needs to close:
AppName: sonos.exe AppVer: 6.0.0.34230 ModName: pcdcr.dll
ModVer: 19.3.0.53220 Offset: 00001e30

And the GoPro Cineform Studio. It gets the same error.

Running movies with VLC media players gets all in a stuck state but maybe I need to upgrade that. I will try.


Try uninstalling these and then reinstall them to see if they correct themselves



gringo
  • 0

#18
Space1969

Space1969

    Member

  • Topic Starter
  • Member
  • PipPip
  • 34 posts
I tried to run VLC and everything froze so I restarted. Now the Google Chrome redirects to IE again! :(

Any clue?

Will try to reinstall them.

Regards,
Jorgen
  • 0

#19
Space1969

Space1969

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  • Topic Starter
  • Member
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  • 34 posts
No, removing Sonos with Revo and reinstalling results in the same error.
  • 0

#20
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello Space1969

We need to reset Chrome back to defaults to completely clear out what is going on.

We can keep the bookmarks by exporting them - Export Bookmarks


Then I need you to go Google Sync and sign into your account

scroll down untill you see the "Stop and Clear" button and click on button

At the prompt click on "Ok"

Now we need to uninstall chrome

I want you to uninstall Chrome and if asked about user data or settings then remove this also

restart the computer and reinstall chrome, You can download The latest version from here - Google Chrome

After you have Chrome reinstalled please check things out and let me know how it is doing.

Gringo
  • 0

#21
Space1969

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One question: since I cannot open Chrome I cannot export the bookmarks?

Edited by Space1969, 18 April 2013 - 06:43 AM.

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#22
gringo_pr

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I do not think so
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#23
Space1969

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I did remove Chrome but when I restarted it opens up with screen black as when it was in the end phase of the combo tests. And it just stays there. I will try to open in safe mode now and see what happens.

Any clues?
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#24
Space1969

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It starts now in normal mode. But slow. I started in safe mode and did a clean with ccleaner just to be sure. Will install chrome again and see if it works.

Regards
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#25
Space1969

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I installed chrome again but it still redirects to IE.

Regards,
Jorge
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#26
gringo_pr

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Scan with exeHelper:

Please download exeHelper to your desktop.

  • Double-click on exeHelper.com to run the fix.
  • A black window should pop up, press any key to close once the fix is completed.
  • Post the contents of exehelperlog.txt (Will be created in the directory where you ran exeHelper.com, and should open at the end of the scan)

Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).
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#27
Space1969

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Hi Gringo,

I ran it now. Below is the log.
Chrome is still not working.

Regards,
Jorge



exeHelper by Raktor
Build 20100414
Run at 23:52:51 on 04/18/13
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...
--Finished--
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#28
gringo_pr

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right click on the shortcut for chrome and let me know what it says next to target
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#29
Space1969

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"C:\Arquivos de programas\Google\Chrome\Application\chrome.exe"
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#30
gringo_pr

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Hello


I want you to do this and let me know what happens



  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Arquivos de programas\Google\Chrome\Application\chrome.exe
  • click ok




Gringo
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