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not sure which category to put this in - need help!


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#1
kal0626

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This is the weirdest problem I've ever had. I absolutely cannot access a specific site. it is www.wccnet.edu I've tried using different browsers and deleting temp files and cookies. I've also tried clicking on the link to the site from google or my email. Nothing is wrong with my connection- I can access every other site just fine. Nothing is wrong with their server either because everyone else can access this site except for me. I've tried using my laptop, my desktop, and my sister's laptop - no luck. Someone please help, and fast!
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#2
SleepyDude

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Hi Kal :welcome:

Lest do a little test please download CatchOutput.zip
Extract the zip file to the desktop and run the CatchOutput program inside
on the text box copy & paste the following text:
ping www.wccnet.edu ^| ping 198.111.176.8

The Command Line will flash for a moment and then notepad will open with the result, please post the log on your reply.
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#3
kal0626

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nothing showed up.
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#4
kal0626

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whoops here it is.


CatchOutput by Sleepy Dude v0.0.2 Beta | 24-04-2013
Run by user Doug Lock on 24/04/2013 @ 17:49:44

Command: ping www.wccnet.edu

Command Output:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Pinging westland.wccnet.edu [198.111.176.8] with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 198.111.176.8:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Command: ping 198.111.176.8

Command Output:
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~


Pinging 198.111.176.8 with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.



Ping statistics for 198.111.176.8:

Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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#5
SleepyDude

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Hi,

Your system can't reach the site lets do a more deep test...

Download MiniToolBox and save the file to the Desktop.
Close the browser and run the tool, check the following options:
  • Flush DNS
  • Report IE Proxy Settings
  • Reset IE Proxy Settings
  • Report FF Proxy Settings
  • Reset FF Proxy Settings
  • List content of Hosts
  • List IP configuration
  • List Winsock Entries
  • List last 10 Event Viewer log
Click on Go.

Post the resulting log in your next reply.

Edit: Forget to ask do you have any other computer connected to the same network that can access the site?

Edited by SleepyDude, 24 April 2013 - 04:12 PM.

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#6
kal0626

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We have three computers using our wireless internet and none of them can get to the site. Here is the log.


MiniToolBox by Farbar Version:21-04-2013
Ran by Doug Lock (administrator) on 25-04-2013 at 08:27:51
Running from "C:\Users\Doug Lock\Downloads"
Windows Vista ™ Home Premium Service Pack 2 (X86)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.
========================= Hosts content: =================================

::1 localhost

127.0.0.1 localhost

========================= IP Configuration: ================================

WPN311 RangeMax™ Wireless PCI Adapter = Wireless Network Connection (Connected)
NVIDIA nForce 10/100 Mbps Ethernet = Local Area Connection (Media disconnected)


# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled


popd
# End of IPv4 configuration



Windows IP Configuration

Host Name . . . . . . . . . . . . : DougLock-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : gateway.2wire.net

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : WPN311 RangeMax™ Wireless PCI Adapter
Physical Address. . . . . . . . . : 00-22-3F-DE-61-FB
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::455d:1b3f:600e:42b6%11(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.68(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Thursday, April 25, 2013 8:23:27 AM
Lease Expires . . . . . . . . . . : Friday, April 26, 2013 8:23:26 AM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 268444223
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-11-DC-C5-6B-00-26-18-32-B9-B2
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : NVIDIA nForce 10/100 Mbps Ethernet
Physical Address. . . . . . . . . : 00-26-18-32-B9-B2
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 6:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : gateway.2wire.net
Description . . . . . . . . . . . : isatap.gateway.2wire.net
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Local Area Connection* 11:

Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 02-00-54-55-4E-01
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
IPv6 Address. . . . . . . . . . . : 2001:0:5ef5:79fd:e3:280d:3f57:febb(Preferred)
Link-local IPv6 Address . . . . . : fe80::e3:280d:3f57:febb%12(Preferred)
Default Gateway . . . . . . . . . : ::
NetBIOS over Tcpip. . . . . . . . : Disabled
Server: homeportal
Address: 192.168.1.254

Name: google.com
Addresses: 2607:f8b0:4009:805::1006
173.194.46.71
173.194.46.72
173.194.46.73
173.194.46.78
173.194.46.64
173.194.46.65
173.194.46.66
173.194.46.67
173.194.46.68
173.194.46.69
173.194.46.70



Pinging google.com [173.194.46.36] with 32 bytes of data:

Reply from 173.194.46.36: bytes=32 time=29ms TTL=53

Reply from 173.194.46.36: bytes=32 time=118ms TTL=53



Ping statistics for 173.194.46.36:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 29ms, Maximum = 118ms, Average = 73ms

Server: homeportal
Address: 192.168.1.254

Name: yahoo.com
Addresses: 206.190.36.45
98.138.253.109
98.139.183.24



Pinging yahoo.com [206.190.36.45] with 32 bytes of data:

Reply from 206.190.36.45: bytes=32 time=167ms TTL=47

Reply from 206.190.36.45: bytes=32 time=134ms TTL=47



Ping statistics for 206.190.36.45:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 134ms, Maximum = 167ms, Average = 150ms



Pinging 127.0.0.1 with 32 bytes of data:

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Reply from 127.0.0.1: bytes=32 time<1ms TTL=128



Ping statistics for 127.0.0.1:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 0ms, Maximum = 0ms, Average = 0ms

===========================================================================
Interface List
11 ...00 22 3f de 61 fb ...... WPN311 RangeMax™ Wireless PCI Adapter
10 ...00 26 18 32 b9 b2 ...... NVIDIA nForce 10/100 Mbps Ethernet
1 ........................... Software Loopback Interface 1
14 ...00 00 00 00 00 00 00 e0 isatap.gateway.2wire.net
12 ...02 00 54 55 4e 01 ...... Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.254 192.168.1.68 25
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
192.168.1.0 255.255.255.0 On-link 192.168.1.68 281
192.168.1.68 255.255.255.255 On-link 192.168.1.68 281
192.168.1.255 255.255.255.255 On-link 192.168.1.68 281
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 192.168.1.68 281
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 192.168.1.68 281
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
12 18 ::/0 On-link
1 306 ::1/128 On-link
12 18 2001::/32 On-link
12 266 2001:0:5ef5:79fd:e3:280d:3f57:febb/128
On-link
11 281 fe80::/64 On-link
12 266 fe80::/64 On-link
12 266 fe80::e3:280d:3f57:febb/128
On-link
11 281 fe80::455d:1b3f:600e:42b6/128
On-link
1 306 ff00::/8 On-link
12 266 ff00::/8 On-link
11 281 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\system32\NLAapi.dll [48128] (Microsoft Corporation)
Catalog5 02 C:\Windows\system32\napinsp.dll [50176] (Microsoft Corporation)
Catalog5 03 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 04 C:\Windows\system32\pnrpnsp.dll [62464] (Microsoft Corporation)
Catalog5 05 C:\Program Files\Bonjour\mdnsNSP.dll [147456] (Apple Inc.)
Catalog5 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog5 07 C:\Windows\system32\winrnr.dll [19968] (Microsoft Corporation)
Catalog9 01 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 02 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 03 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 04 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 05 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 06 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 07 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 08 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 09 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 10 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 11 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 12 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 13 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 14 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 15 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 16 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 17 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 18 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 19 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 20 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 21 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 22 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 23 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)
Catalog9 24 C:\Windows\system32\mswsock.dll [223232] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (04/25/2013 08:25:15 AM) (Source: HP Advisor) (User: )
Description: Timestamp: 04/25/2013 08:25:15.567;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [3472];
Message: System.NullReferenceException: Object reference not set to an instance of an object.
at HPAdvisor.MainFrame.Business.SearchManager.GetTarget(String type)
at HPAdvisor.MainFrame.Business.SearchManager.Initialize();
EventId: 400;
Severity: Critical;
Machine: DOUGLOCK-PC;
Application Domain: HPAdvisor.exe;
Process Id: 3468;
Process Name: C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (04/25/2013 08:24:06 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (04/24/2013 00:59:54 PM) (Source: Windows Search Service) (User: )
Description: The entry <C:\USERS\DOUG LOCK\APPDATA\ROAMING\FROSTWIRE\AZUREUS\AZUREUS.CONFIG> in the hash map cannot be updated.

Context: Application, SystemIndex Catalog


Details:
A device attached to the system is not functioning. (0x8007001f)

Error: (04/24/2013 11:50:52 AM) (Source: HP Advisor) (User: )
Description: Timestamp: 04/24/2013 11:50:52.132;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [10008];
Message: System.NullReferenceException: Object reference not set to an instance of an object.
at HPAdvisor.MainFrame.Business.SearchManager.GetTarget(String type)
at HPAdvisor.MainFrame.Business.SearchManager.Initialize();
EventId: 400;
Severity: Critical;
Machine: DOUGLOCK-PC;
Application Domain: HPAdvisor.exe;
Process Id: 6096;
Process Name: C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (04/23/2013 06:27:29 PM) (Source: HP Advisor) (User: )
Description: Timestamp: 04/23/2013 18:27:29.361;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [8340];
Message: System.NullReferenceException: Object reference not set to an instance of an object.
at HPAdvisor.MainFrame.Business.SearchManager.GetTarget(String type)
at HPAdvisor.MainFrame.Business.SearchManager.Initialize();
EventId: 400;
Severity: Critical;
Machine: DOUGLOCK-PC;
Application Domain: HPAdvisor.exe;
Process Id: 8300;
Process Name: C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (04/23/2013 10:30:48 AM) (Source: HP Advisor) (User: )
Description: Timestamp: 04/23/2013 10:30:48.497;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [1192];
Message: System.NullReferenceException: Object reference not set to an instance of an object.
at HPAdvisor.MainFrame.Business.SearchManager.GetTarget(String type)
at HPAdvisor.MainFrame.Business.SearchManager.Initialize();
EventId: 400;
Severity: Critical;
Machine: DOUGLOCK-PC;
Application Domain: HPAdvisor.exe;
Process Id: 3956;
Process Name: C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (04/20/2013 02:54:11 PM) (Source: HP Advisor) (User: )
Description: Timestamp: 04/20/2013 14:54:11.966;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [6688];
Message: System.NullReferenceException: Object reference not set to an instance of an object.
at HPAdvisor.MainFrame.Business.SearchManager.GetTarget(String type)
at HPAdvisor.MainFrame.Business.SearchManager.Initialize();
EventId: 400;
Severity: Critical;
Machine: DOUGLOCK-PC;
Application Domain: HPAdvisor.exe;
Process Id: 7428;
Process Name: C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (04/19/2013 04:47:51 PM) (Source: HP Advisor) (User: )
Description: Timestamp: 04/19/2013 16:47:51.815;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [4404];
Message: System.NullReferenceException: Object reference not set to an instance of an object.
at HPAdvisor.MainFrame.Business.SearchManager.GetTarget(String type)
at HPAdvisor.MainFrame.Business.SearchManager.Initialize();
EventId: 400;
Severity: Critical;
Machine: DOUGLOCK-PC;
Application Domain: HPAdvisor.exe;
Process Id: 7500;
Process Name: C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (04/18/2013 06:36:13 PM) (Source: HP Advisor) (User: )
Description: Timestamp: 04/18/2013 18:36:13.619;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [8168];
Message: System.NullReferenceException: Object reference not set to an instance of an object.
at HPAdvisor.MainFrame.Business.SearchManager.GetTarget(String type)
at HPAdvisor.MainFrame.Business.SearchManager.Initialize();
EventId: 400;
Severity: Critical;
Machine: DOUGLOCK-PC;
Application Domain: HPAdvisor.exe;
Process Id: 6384;
Process Name: C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:

Error: (04/18/2013 04:32:14 PM) (Source: HP Advisor) (User: )
Description: Timestamp: 04/18/2013 16:32:14.409;
Category: FATAL;
Priority:(4);
Win32 Thread Id: [7892];
Message: System.NullReferenceException: Object reference not set to an instance of an object.
at HPAdvisor.MainFrame.Business.SearchManager.GetTarget(String type)
at HPAdvisor.MainFrame.Business.SearchManager.Initialize();
EventId: 400;
Severity: Critical;
Machine: DOUGLOCK-PC;
Application Domain: HPAdvisor.exe;
Process Id: 6140;
Process Name: C:\Program Files\Hewlett-Packard\HP Advisor\HPAdvisor.exe;
Extended Properties:


System errors:
=============
Error: (04/25/2013 08:24:06 AM) (Source: Service Control Manager) (User: )
Description: SRTSP
SRTSPX

Error: (04/25/2013 08:24:06 AM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (04/25/2013 08:24:06 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (04/13/2013 03:24:59 AM) (Source: Service Control Manager) (User: )
Description: SRTSP
SRTSPX

Error: (04/13/2013 03:24:59 AM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (04/13/2013 03:24:59 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (03/21/2013 03:18:37 AM) (Source: Service Control Manager) (User: )
Description: SRTSP
SRTSPX

Error: (03/21/2013 03:18:37 AM) (Source: Service Control Manager) (User: )
Description: Norton Internet Security%%3

Error: (03/21/2013 03:18:37 AM) (Source: Service Control Manager) (User: )
Description: Parallel port driver%%1058

Error: (03/14/2013 03:26:59 AM) (Source: Service Control Manager) (User: )
Description: SRTSP
SRTSPX


Microsoft Office Sessions:
=========================

CodeIntegrity Errors:
===================================
Date: 2011-09-01 19:37:59.996
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.

Date: 2011-09-01 19:37:59.778
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.

Date: 2011-09-01 19:37:59.512
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.

Date: 2011-09-01 19:37:59.200
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Windows\System32\drivers\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.

Date: 2011-04-10 13:55:33.682
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Public\Desktop\Trend_Micro\Setup32\AMSP\update\engine\c2t570425408l-1p1r-1o-1\3.50.1166\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.

Date: 2011-04-10 13:55:33.354
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Public\Desktop\Trend_Micro\Setup32\AMSP\update\engine\c2t570425408l-1p1r-1o-1\3.50.1166\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.

Date: 2011-04-10 13:55:33.011
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Public\Desktop\Trend_Micro\Setup32\AMSP\update\engine\c2t570425408l-1p1r-1o-1\3.50.1166\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.

Date: 2011-04-10 13:55:32.543
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Public\Desktop\Trend_Micro\Setup32\AMSP\update\engine\c2t570425408l-1p1r-1o-1\3.50.1166\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.

Date: 2011-04-10 13:41:02.359
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Public\Desktop\Trend_Micro\Setup32\AMSP\update\engine\c2t570425408l-1p1r-1o-1\3.50.1166\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.

Date: 2011-04-10 13:41:02.159
Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume1\Users\Public\Desktop\Trend_Micro\Setup32\AMSP\update\engine\c2t570425408l-1p1r-1o-1\3.50.1166\tmevtmgr.sys because the set of per-page image hashes could not be found on the system.


**** End of log ****




meant to ask..... can I trust this site with my IP adress? It has shown up in both of these logs. I guess it doesn't matter anymore haha.

Edited by kal0626, 25 April 2013 - 06:29 AM.

  • 0

#7
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,149 posts

We have three computers using our wireless internet and none of them can get to the site. Here is the log.

It could be a problem on your Internet Service Provider...
Try this, power off your 2wire router, wait 2 minutes then connect it again. Restart the computer and try to access the site.

meant to ask..... can I trust this site with my IP adress? It has shown up in both of these logs. I guess it doesn't matter anymore haha.

All the IP's in the log are from your private network they say nothing about where you are located. You don't need to worry.
  • 0

#8
kal0626

kal0626

    Member

  • Topic Starter
  • Member
  • PipPip
  • 11 posts
nope I've done that two or three times. no luck. its absolutely nothing wrong with my internet provider or connection. I have no problem accessing any other site.
  • 0

#9
SleepyDude

SleepyDude

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nope I've done that two or three times. no luck. its absolutely nothing wrong with my internet provider or connection. I have no problem accessing any other site.


It must be a problem in your ISP side for some reason it can't reach the server.

Try this access http://www.hidemyass.com on the input box type http://www.wccnet.edu and click the yellow button Hide My... you should see the site you want.
For security reasons please don't enter any credentials to access the site. This is only a way to check if the remote site is working or not.

You should call your ISP and tell them about your problem.

Edited by SleepyDude, 25 April 2013 - 09:15 AM.

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#10
kal0626

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not sure what ISP stands for but I was able to access the site through that hidemyass.com
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#11
SleepyDude

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not sure what ISP stands for but I was able to access the site through that hidemyass.com


It's the Internet Service Provider, the Company that gives you access to the Internet, in many cases also to Television and Phone.
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#12
kal0626

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ok but why would it be just this one website? if it was the internet service provider, why would i have access to every other site?
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#13
SleepyDude

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ok but why would it be just this one website? if it was the internet service provider, why would i have access to every other site?


Because of the way Internet works, normally there isn't only one path from on point to the other, internet traffic passes for several routers depending on the source, destination, etc. one of the paths can have problems and the others are ok.

The problem may not be with your ISP but they can find where the problem happens.
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#14
kal0626

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ok. I really don't think my ISP is the problem and I cannot stand their customer service so I really don't want to talk to them.

is there any other reason you could think of?
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#15
SleepyDude

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ok. I really don't think my ISP is the problem and I cannot stand their customer service so I really don't want to talk to them.

is there any other reason you could think of?

Sorry but no. If you have this problem only in one machine it could be something in your end but its not the case because you tried several computers.

Your configuration is fine, DNS is working, your computer can resolve the name to the correct IP but you can't ping the IP like you can for www.google.com and www.yahoo.com

You can check where the connection is failing run CatchOutput again and paste this text:
tracert www.yahoo.com ^| tracert -h 18 www.wccnet.edu

Two black command prompts will open one after the other please don't close them wait until notepad opens with the log.
The resulting log will have some information related to your ISP if you don't want to post publicly please PM me the information.

I had a similar problem some time ago I could access certain sites only at home and not at my work due to some connection problem on international links. My home and my work use two different ISP's...

Edited by SleepyDude, 25 April 2013 - 01:00 PM.

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