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Need help from Heir, virus causing computer to freeze and cause blue s


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#1
groch

groch

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Avast identified 12 infected files; deleted files and virus still remains. OTL log is attached:

OTL logfile created on: 4/26/2013 4:16:09 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\ATK Work\Desktop
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 8.0.7601.17514)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

4.00 Gb Total Physical Memory | 2.44 Gb Available Physical Memory | 60.97% Memory free
8.00 Gb Paging File | 5.85 Gb Available in Paging File | 73.11% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 684.79 Gb Total Space | 571.66 Gb Free Space | 83.48% Space Free | Partition Type: NTFS
Drive E: | 931.51 Gb Total Space | 743.86 Gb Free Space | 79.86% Space Free | Partition Type: NTFS
Drive F: | 232.88 Gb Total Space | 175.86 Gb Free Space | 75.52% Space Free | Partition Type: NTFS

Computer Name: OFFICE | User Name: ATK Work | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/04/26 16:15:28 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\ATK Work\Desktop\OTL.exe
PRC - [2013/04/09 03:57:09 | 001,312,720 | ---- | M] (Google Inc.) -- C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
PRC - [2013/03/06 17:32:44 | 004,767,304 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastUI.exe
PRC - [2013/03/06 17:32:44 | 000,045,248 | ---- | M] (AVAST Software) -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe
PRC - [2013/02/11 16:15:38 | 001,271,696 | ---- | M] (Binary Fortress Software) -- C:\Program Files (x86)\DisplayFusion\DisplayFusionAppHook.exe
PRC - [2012/12/18 09:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2012/03/28 03:28:44 | 000,735,168 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Citrix\ICA Client\wfcrun32.exe
PRC - [2012/03/28 03:27:06 | 000,309,184 | ---- | M] (Citrix Systems, Inc.) -- C:\Program Files (x86)\Citrix\ICA Client\concentr.exe
PRC - [2011/12/16 09:41:34 | 000,133,944 | ---- | M] (Cisco WebEx LLC) -- C:\Windows\SysWOW64\atashost.exe
PRC - [2010/08/20 18:53:08 | 000,689,472 | ---- | M] (SoftThinks SAS) -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe
PRC - [2010/08/11 19:19:16 | 000,781,536 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
PRC - [2010/03/03 21:16:06 | 000,013,336 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
PRC - [2010/03/03 21:16:04 | 000,284,696 | ---- | M] (Intel Corporation) -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
PRC - [2010/01/05 04:39:20 | 000,040,960 | ---- | M] (sonix) -- C:\Windows\PLF1330.exe
PRC - [2009/06/09 09:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) -- C:\Program Files\Dell\DellDock\DockLogin.exe
PRC - [2008/06/11 14:28:54 | 000,741,376 | ---- | M] () -- C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPService.exe
PRC - [2008/06/11 14:28:24 | 000,815,104 | ---- | M] () -- C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPGUI.dll
PRC - [2008/03/19 17:51:00 | 000,684,032 | ---- | M] (Sonix) -- C:\Windows\vspc1330.exe


========== Modules (No Company Name) ==========

MOD - [2013/04/09 03:57:07 | 000,390,096 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\ppgooglenaclpluginchrome.dll
MOD - [2013/04/09 03:57:06 | 013,130,704 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\PepperFlash\pepflashplayer.dll
MOD - [2013/04/09 03:57:05 | 004,050,896 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\pdf.dll
MOD - [2013/04/09 03:56:15 | 000,598,480 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\libglesv2.dll
MOD - [2013/04/09 03:56:14 | 000,124,368 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\libegl.dll
MOD - [2013/04/09 03:56:13 | 001,606,096 | ---- | M] () -- C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\ffmpegsumo.dll
MOD - [2013/02/14 06:27:00 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\cb562e2e4f74ae607f1186f6ec50cec7\System.Windows.Forms.ni.dll
MOD - [2013/01/10 04:45:34 | 000,452,608 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\IAStorUtil\f7cb3ae5de64f8cbde3ccc57c780743a\IAStorUtil.ni.dll
MOD - [2013/01/10 04:43:09 | 000,771,584 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Runtime.Remo#\90b89f6e8032310e9ac72a309fd49e83\System.Runtime.Remoting.ni.dll
MOD - [2013/01/10 04:42:43 | 001,592,832 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\eead6629e384a5b69f9ae35284b7eeed\System.Drawing.ni.dll
MOD - [2013/01/10 04:42:32 | 003,347,968 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\WindowsBase\cf827fe7bc99d9bcf0ba3621054ef527\WindowsBase.ni.dll
MOD - [2013/01/10 04:42:28 | 005,453,312 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\f687c43e9fdec031988b33ae722c4613\System.Xml.ni.dll
MOD - [2013/01/10 04:42:25 | 000,971,264 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\195a77fcc6206f8bb35d419ff2cf0d72\System.Configuration.ni.dll
MOD - [2013/01/10 04:42:24 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\369f8bdca364e2b4936d18dea582912c\System.ni.dll
MOD - [2013/01/10 04:42:20 | 011,493,376 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\7150b9136fad5b79e88f6c7f9d3d2c39\mscorlib.ni.dll
MOD - [2011/06/24 22:56:36 | 000,087,328 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/06/24 22:56:14 | 001,241,888 | ---- | M] () -- C:\Program Files (x86)\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/03/17 00:11:16 | 004,297,568 | ---- | M] () -- C:\Program Files (x86)\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2010/10/20 15:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files (x86)\Microsoft Office\Office14\1033\GrooveIntlResource.dll
MOD - [2010/08/11 19:19:34 | 000,077,024 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\zlib1.dll
MOD - [2010/08/11 19:19:32 | 000,109,792 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STPE.dll
MOD - [2010/08/11 19:19:32 | 000,072,928 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STRegistry.dll
MOD - [2010/08/11 19:19:30 | 000,232,672 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STFiles.dll
MOD - [2010/08/11 19:19:30 | 000,126,176 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STLog.dll
MOD - [2010/08/11 19:19:30 | 000,119,008 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\STNLS.dll
MOD - [2010/08/11 19:19:26 | 001,121,504 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\libxml2.dll
MOD - [2010/08/11 19:19:16 | 000,781,536 | ---- | M] () -- C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\STService.exe
MOD - [2008/06/11 14:28:58 | 000,270,336 | ---- | M] () -- C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\Resources.dll
MOD - [2008/06/11 14:28:40 | 000,884,736 | ---- | M] () -- C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPPlugins.dll
MOD - [2008/06/11 14:28:24 | 000,815,104 | ---- | M] () -- C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPGUI.dll
MOD - [2008/06/11 14:26:44 | 000,471,040 | ---- | M] () -- C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACP_Lib.dll
MOD - [2008/06/11 14:26:12 | 000,167,936 | ---- | M] () -- C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPSharedTypes.dll
MOD - [2008/06/11 14:26:04 | 000,319,488 | ---- | M] () -- C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\Common.dll


========== Services (SafeList) ==========

SRV:64bit: - [2013/03/06 17:32:44 | 000,045,248 | ---- | M] (AVAST Software) [Auto | Running] -- C:\Program Files\AVAST Software\Avast\AvastSvc.exe -- (avast! Antivirus)
SRV:64bit: - [2011/10/05 15:05:56 | 001,903,920 | ---- | M] (Comodo Security Solutions) [Auto | Running] -- C:\Program Files\COMODO\COMMON\SynchronizationService.exe -- (SynchronizationService.exe)
SRV:64bit: - [2011/10/05 15:05:46 | 002,270,512 | ---- | M] (Comodo Security Solutions) [Auto | Running] -- C:\Program Files\COMODO\COMMON\COSService.exe -- (COSService.exe)
SRV:64bit: - [2010/09/22 19:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV:64bit: - [2009/06/09 09:11:14 | 000,155,648 | ---- | M] (Stardock Corporation) [Auto | Running] -- C:\Program Files\Dell\DellDock\DockLogin.exe -- (DockLoginService)
SRV - [2013/04/18 00:08:45 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/02/11 16:15:46 | 001,243,024 | ---- | M] (Binary Fortress Software) [Auto | Running] -- C:\Program Files (x86)\DisplayFusion\DisplayFusionService.exe -- (DisplayFusionService)
SRV - [2012/12/18 09:28:08 | 000,065,192 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2012/06/07 19:12:14 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2011/12/16 09:41:34 | 000,133,944 | ---- | M] (Cisco WebEx LLC) [Auto | Running] -- C:\Windows\SysWOW64\atashost.exe -- (atashost)
SRV - [2011/07/16 10:10:32 | 000,013,160 | ---- | M] (Citrix Online, a division of Citrix Systems, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\Citrix\GoToAssist\615\g2aservice.exe -- (GoToAssist)
SRV - [2010/09/04 02:15:22 | 000,219,632 | ---- | M] (Sonic Solutions) [Auto | Stopped] -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe -- (RoxWatch12)
SRV - [2010/09/04 02:14:26 | 001,116,656 | ---- | M] (Sonic Solutions) [On_Demand | Stopped] -- C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe -- (RoxMediaDB12OEM)
SRV - [2010/08/25 21:28:54 | 002,823,000 | ---- | M] (Dell, Inc.) [Auto | Running] -- C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe -- (NOBU)
SRV - [2010/08/20 18:53:08 | 000,689,472 | ---- | M] (SoftThinks SAS) [Auto | Running] -- C:\Program Files (x86)\Dell DataSafe Local Backup\SftService.exe -- (SftService)
SRV - [2010/03/18 14:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/03 21:16:06 | 000,013,336 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe -- (IAStorDataMgrSvc)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2009/06/05 19:07:28 | 000,250,616 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent\Dell Games\Dell Game Console\GameConsoleService.exe -- (GameConsoleService)
SRV - [2008/06/11 14:28:54 | 000,741,376 | ---- | M] () [Auto | Running] -- C:\Program Files (x86)\Philips\CamSuite\1.0.9.0\ACPService.exe -- (ACPService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/03/06 17:33:21 | 001,025,808 | ---- | M] (AVAST Software) [File_System | System | Running] -- C:\Windows\SysNative\drivers\aswSnx.sys -- (aswSnx)
DRV:64bit: - [2013/03/06 17:33:21 | 000,377,920 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswSP.sys -- (aswSP)
DRV:64bit: - [2013/03/06 17:33:21 | 000,178,624 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\aswVmm.sys -- (aswVmm)
DRV:64bit: - [2013/03/06 17:33:21 | 000,070,992 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswRdr2.sys -- (aswRdr)
DRV:64bit: - [2013/03/06 17:33:21 | 000,068,920 | ---- | M] (AVAST Software) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\aswTdi.sys -- (aswTdi)
DRV:64bit: - [2013/03/06 17:33:21 | 000,065,336 | ---- | M] () [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\aswRvrt.sys -- (aswRvrt)
DRV:64bit: - [2013/03/06 17:33:20 | 000,080,816 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswMonFlt.sys -- (aswMonFlt)
DRV:64bit: - [2013/03/06 17:33:20 | 000,033,400 | ---- | M] (AVAST Software) [File_System | Auto | Running] -- C:\Windows\SysNative\drivers\aswFsBlk.sys -- (aswFsBlk)
DRV:64bit: - [2012/12/13 14:50:36 | 000,054,784 | ---- | M] (Apple, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\usbaapl64.sys -- (USBAAPL64)
DRV:64bit: - [2012/08/21 13:01:20 | 000,033,240 | ---- | M] (GEAR Software Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\GEARAspiWDM.sys -- (GEARAspiWDM)
DRV:64bit: - [2012/03/19 10:18:46 | 000,089,536 | ---- | M] (Citrix Systems, Inc.) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\ctxusbm.sys -- (ctxusbm)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/10/05 15:05:12 | 000,677,728 | ---- | M] (COMODO Security Solutions Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\vdbus.sys -- (vdbus)
DRV:64bit: - [2011/10/05 15:04:58 | 000,540,232 | ---- | M] (COMODO Security Solutions Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\CBVD.sys -- (cbvd)
DRV:64bit: - [2011/10/05 15:04:46 | 000,210,632 | ---- | M] (COMODO Security Solutions Inc.) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\cbufs.sys -- (CBUfs)
DRV:64bit: - [2011/10/05 15:04:38 | 000,517,560 | ---- | M] (COMODO Security Solutions Inc.) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\cbreparse.sys -- (reparse)
DRV:64bit: - [2011/10/05 15:04:28 | 000,081,912 | ---- | M] (COMODO Security Solutions Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\bdisk.sys -- (bdisk)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2010/11/20 06:07:05 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2010/03/19 04:00:00 | 000,055,856 | ---- | M] (Sonic Solutions) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\PxHlpa64.sys -- (PxHlpa64)
DRV:64bit: - [2010/01/28 09:25:04 | 000,086,120 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\nvhda64v.sys -- (NVHDA)
DRV:64bit: - [2010/01/05 04:41:40 | 003,297,792 | ---- | M] () [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\spc1330.sys -- (SPC1330)
DRV:64bit: - [2009/10/20 18:20:36 | 000,114,608 | ---- | M] (Philips Applied Technologies) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\phaudlwr.sys -- (phaudlwr)
DRV:64bit: - [2009/07/30 22:58:42 | 000,236,544 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 19:06:43 | 000,060,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\61883.sys -- (61883)
DRV:64bit: - [2009/07/13 19:06:43 | 000,048,768 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\avc.sys -- (Avc)
DRV:64bit: - [2009/07/13 19:06:42 | 000,061,440 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\msdv.sys -- (MSDV)
DRV:64bit: - [2009/06/10 16:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (VST64_DPV)
DRV:64bit: - [2009/06/10 16:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (winachsf)
DRV:64bit: - [2009/06/10 16:01:11 | 000,411,136 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\VSTBS26.SYS -- (VST64HWBS2)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV:64bit: - [2009/06/04 21:54:36 | 000,408,600 | ---- | M] (Intel Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\iaStor.sys -- (iaStor)
DRV:64bit: - [2007/05/14 16:06:18 | 000,027,520 | ---- | M] (Research In Motion Limited) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\RimUsb_AMD64.sys -- (RimUsb)
DRV:64bit: - [2006/11/01 13:51:00 | 000,151,656 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WimFltr.sys -- (WimFltr)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE:64bit: - HKLM\..\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}: "URL" = http://slirsredirect...hromesbox-en-us
IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE:64bit: - HKLM\..\SearchScopes\{AE40EB9B-4A52-48B8-851D-AC72BF8B038F}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{5918FE3F-A4C4-49B7-94B4-305976513CFE}: "URL" = http://www.bing.com/...rc=IE-SearchBox
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://g.msn.com/USCON/1
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://g.msn.com/USCON/1
IE - HKCU\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{443789B7-F39C-4b5c-9287-DA72D38F4FE6}: "URL" = http://slirsredirect...hromesbox-en-us
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...archTerms}&rlz=
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" =
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" =


========== FireFox ==========

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_169.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Citrix.com/npagee64,version=9.3.51.5: C:\Program Files\Citrix\Secure Access Client\npagee64.dll (Citrix Systems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=1.6.0_39: C:\Windows\system32\npdeployJava1.dll (Oracle Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin: C:\Program Files\Java\jre6\bin\plugin2\npjp2.dll (Sun Microsystems, Inc.)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~2\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_169.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@Citrix.com/npagee,version=9.3.51.5: C:\Program Files\Citrix\Secure Access Client\npagee.dll (Citrix Systems, Inc.)
FF - HKLM\Software\MozillaPlugins\@garmin.com/GpsControl: C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll (GARMIN Corp.)
FF - HKLM\Software\MozillaPlugins\@Google.com/GoogleEarthPlugin: C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll (Google)
FF - HKLM\Software\MozillaPlugins\@google.com/npPicasa3,version=3.0.0: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll (Google, Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.21.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: C:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3508.1109: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3555.0308: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@pack.google.com/Google Updater;version=14: C:\Program Files (x86)\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll (Google)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)



========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:acceptedSuggestion}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter}
CHR - homepage: http://www.google.com/
CHR - plugin: Remoting Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\pdf.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\gcswf32.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Browser\nppdf32.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files (x86)\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Citrix Access Gateway (Enabled) = C:\Users\ATK Work\AppData\Roaming\Mozilla\plugins\npagee.dll
CHR - plugin: ActiveTouch General Plugin Container (Enabled) = C:\Users\ATK Work\AppData\Roaming\Mozilla\plugins\npatgpc.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPAUTHZ.DLL
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
CHR - plugin: Garmin Communicator Plug-In (Enabled) = C:\Program Files (x86)\Garmin GPS Plugin\npGarmin.dll
CHR - plugin: Google Earth Plugin (Enabled) = C:\Program Files (x86)\Google\Google Earth\plugin\npgeplugin.dll
CHR - plugin: Google Updater (Enabled) = C:\Program Files (x86)\Google\Google Updater\2.4.2432.1652\npCIDetect14.dll
CHR - plugin: Picasa (Enabled) = C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll
CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.111\npGoogleUpdate3.dll
CHR - plugin: Java™ Platform SE 6 U31 (Enabled) = C:\Program Files (x86)\Java\jre6\bin\plugin2\npjp2.dll
CHR - plugin: Silverlight Plug-In (Enabled) = C:\Program Files (x86)\Microsoft Silverlight\4.1.10329.0\npctrl.dll
CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files (x86)\iTunes\Mozilla Plugins\npitunes.dll
CHR - Extension: Entanglement = C:\Users\ATK Work\AppData\Local\Google\Chrome\User Data\Default\Extensions\aciahcmjmecflokailenpkdchphgkefd\2.7.9_0\
CHR - Extension: avast! WebRep = C:\Users\ATK Work\AppData\Local\Google\Chrome\User Data\Default\Extensions\icmlaeflemplmjndnaapfdbbnpncnbda\8.0.1483_0\
CHR - Extension: Skype Click to Call = C:\Users\ATK Work\AppData\Local\Google\Chrome\User Data\Default\Extensions\lifbcibllhkdhoafpjfnlhfpfgnpldfl\5.9.0.9216_0\
CHR - Extension: Poppit = C:\Users\ATK Work\AppData\Local\Google\Chrome\User Data\Default\Extensions\mcbkbpnkkkipelfledbfocopglifcfmi\2.2_0\

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O2:64bit: - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll (Sun Microsystems, Inc.)
O2:64bit: - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5825.1100\swg64.dll (Google Inc.)
O2 - BHO: (SpywareGuardDLBLOCK.CBrowserHelper) - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files (x86)\SpywareGuard\dlprotect.dll ()
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O2 - BHO: (Skype Browser Helper) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files (x86)\Google\GoogleToolbarNotifier\5.6.5825.1100\swg.dll (Google Inc.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (avast! WebRep) - {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll (AVAST Software)
O3:64bit: - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O3 - HKLM\..\Toolbar: (avast! WebRep) - {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll (AVAST Software)
O3 - HKLM\..\Toolbar: (no name) - Locked - No CLSID value found.
O4:64bit: - HKLM..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe (CANON INC.)
O4:64bit: - HKLM..\Run: [PLF1330] C:\Windows\PLF1330.exe (sonix)
O4:64bit: - HKLM..\Run: [spc1330] C:\Windows\vspc1330.exe (Sonix)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [avast] C:\Program Files\AVAST Software\Avast\avastUI.exe (AVAST Software)
O4 - HKLM..\Run: [ConnectionCenter] C:\Program Files (x86)\Citrix\ICA Client\concentr.exe (Citrix Systems, Inc.)
O4 - HKLM..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe (Dell, Inc.)
O4 - HKLM..\Run: [IAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe (Intel Corporation)
O4 - HKLM..\Run: [SPC1330] C:\Windows\vspc1330.exe (Sonix)
O4 - HKCU..\Run: [DisplayFusion] C:\Program Files (x86)\DisplayFusion\DisplayFusion.exe (Binary Fortress Software)
O4 - HKLM..\RunOnce: [Launcher] C:\Program Files (x86)\Dell DataSafe Local Backup\Components\Scheduler\Launcher.exe (Softthinks)
O4 - Startup: C:\Users\ATK Work\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Dell Dock.lnk = File not found
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O8:64bit: - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\Windows\system32\GPhotos.scr/200 File not found
O8 - Extra context menu item: Add to Google Photos Screensa&ver - C:\Windows\SysWow64\GPhotos.scr (Google Inc.)
O9 - Extra Button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O10:64bit: - NameSpace_Catalog5\Catalog_Entries64\000000000007 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000007 [] - C:\Program Files (x86)\Bonjour\mdnsNSP.dll (Apple Inc.)
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O15 - HKCU\..Trusted Domains: //@[email protected]/ ([]money in Local intranet)
O15 - HKCU\..Trusted Domains: atk.com ([promontory-cag1] https in Trusted sites)
O15 - HKCU\..Trusted Domains: intuit.com ([ttlc] https in Trusted sites)
O16:64bit: - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_39)
O16:64bit: - DPF: {CAFEEFAC-0016-0000-0039-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_39)
O16:64bit: - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_39)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Reg Error: Value error.)
O16 - DPF: {CAFEEFAC-0016-0000-0037-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_37)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.17.2)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{151CF470-C66F-409C-9E84-596109B35EF5}: NameServer = 204.194.232.200,204.194.234.200
O18:64bit: - Protocol\Handler\livecall - No CLSID value found
O18:64bit: - Protocol\Handler\ms-help - No CLSID value found
O18:64bit: - Protocol\Handler\msnim - No CLSID value found
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\skype-ie-addon-data - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18:64bit: - Protocol\Filter\application/x-ica - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=euc-jp - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=ISO-8859-1 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=MS936 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=MS949 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=MS950 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=UTF8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica; charset=UTF-8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=euc-jp - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=ISO-8859-1 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=MS936 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=MS949 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=MS950 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=UTF8 - No CLSID value found
O18:64bit: - Protocol\Filter\application/x-ica;charset=UTF-8 - No CLSID value found
O18:64bit: - Protocol\Filter\ica - No CLSID value found
O18 - Protocol\Filter\application/x-ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=euc-jp {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=ISO-8859-1 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=MS936 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=MS949 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=MS950 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=UTF8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica; charset=UTF-8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=euc-jp {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=ISO-8859-1 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=MS936 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=MS949 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=MS950 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=UTF8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\application/x-ica;charset=UTF-8 {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O18 - Protocol\Filter\ica {CFB6322E-CC85-4d1b-82C7-893888A236BC} - C:\Program Files (x86)\Citrix\ICA Client\IcaMimeFilter.dll (Citrix Systems, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O20:64bit: - Winlogon\Notify\GoToAssist: DllName - (C:\Program Files (x86)\Citrix\GoToAssist\615\G2AWinLogon_x64.dll) - C:\Program Files (x86)\Citrix\GoToAssist\615\g2awinlogon_x64.dll (Citrix Online, a division of Citrix Systems, Inc.)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O28 - HKLM ShellExecuteHooks: {81559C35-8464-49F7-BB0E-07A383BEF910} - C:\Program Files (x86)\SpywareGuard\spywareguard.dll ()
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2010/01/20 22:20:34 | 000,000,000 | RH-D | M] - E:\autorun -- [ NTFS ]
O32 - AutoRun File - [2002/10/16 21:56:50 | 000,000,036 | RH-- | M] () - E:\autorun.inf -- [ NTFS ]
O32 - AutoRun File - [2005/10/02 22:16:38 | 000,000,000 | ---- | M] () - F:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/04/26 16:15:25 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\ATK Work\Desktop\OTL.exe
[2013/04/17 21:04:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Java
[2013/04/17 20:38:13 | 000,070,992 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr2.sys
[2013/04/17 20:29:24 | 000,377,920 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSP.sys
[2013/04/17 20:29:24 | 000,033,400 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswFsBlk.sys
[2013/04/17 20:29:24 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\avast! Free Antivirus
[2013/04/17 20:29:23 | 000,068,920 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswTdi.sys
[2013/04/17 20:29:23 | 000,031,064 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswRdr.sys
[2013/04/17 20:29:22 | 001,025,808 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswSnx.sys
[2013/04/17 20:29:18 | 000,080,816 | ---- | C] (AVAST Software) -- C:\Windows\SysNative\drivers\aswMonFlt.sys
[2013/04/17 20:28:40 | 000,041,664 | ---- | C] (AVAST Software) -- C:\Windows\avastSS.scr
[2013/04/17 20:16:11 | 000,000,000 | --SD | C] -- C:\Windows\SysWow64\Microsoft
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/04/26 16:15:28 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\ATK Work\Desktop\OTL.exe
[2013/04/26 16:05:28 | 000,000,894 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/04/26 16:02:28 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/04/26 16:02:28 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/04/26 15:37:00 | 000,000,898 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/04/26 14:10:00 | 000,000,880 | ---- | M] () -- C:\Windows\tasks\Google Software Updater.job
[2013/04/26 13:55:21 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/04/26 13:55:21 | 000,014,240 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/04/26 13:47:24 | 3220,426,752 | -HS- | M] () -- C:\hiberfil.sys
[2013/04/25 03:17:12 | 105,105,650 | -H-- | M] () -- C:\Windows\cbufsscansysdmp.bin
[2013/04/24 10:12:37 | 477,649,729 | ---- | M] () -- C:\Windows\MEMORY.DMP
[2013/04/21 22:38:29 | 000,730,448 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/04/21 22:38:29 | 000,627,066 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/04/21 22:38:29 | 000,107,382 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/04/17 20:38:12 | 000,000,000 | ---- | M] () -- C:\Windows\SysWow64\config.nt
[2013/04/17 20:29:24 | 000,001,829 | ---- | M] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2013/04/12 22:10:11 | 000,000,356 | ---- | M] () -- C:\Windows\tasks\CBU taskID 63303634228 0.job
[2013/04/12 22:00:13 | 000,000,356 | ---- | M] () -- C:\Windows\tasks\CBU taskID 63300001281 0.job
[2013/04/12 22:00:12 | 000,000,356 | ---- | M] () -- C:\Windows\tasks\CBU taskID 63303633790 0.job
[2013/04/11 08:18:45 | 000,463,672 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT
[2013/04/08 19:01:05 | 000,000,356 | ---- | M] () -- C:\Windows\tasks\CBU taskID 63303634257 0.job
[2013/04/03 06:51:11 | 000,000,356 | ---- | M] () -- C:\Windows\tasks\CBU taskID 63286252732 2.job
[2013/04/02 06:02:42 | 000,000,356 | ---- | M] () -- C:\Windows\tasks\CBU taskID 63300001620 1.job
[1 C:\Windows\*.tmp files -> C:\Windows\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/04/17 20:38:12 | 000,178,624 | ---- | C] () -- C:\Windows\SysNative\drivers\aswVmm.sys
[2013/04/17 20:38:12 | 000,065,336 | ---- | C] () -- C:\Windows\SysNative\drivers\aswRvrt.sys
[2013/04/17 20:29:24 | 000,001,829 | ---- | C] () -- C:\Users\Public\Desktop\avast! Free Antivirus.lnk
[2012/02/21 22:22:10 | 000,067,946 | ---- | C] () -- C:\Windows\QIF to IIF Converter Uninstaller.exe
[2012/01/24 23:04:29 | 105,105,650 | -H-- | C] () -- C:\Windows\cbufsscansysdmp.bin
[2011/03/06 17:08:18 | 000,000,056 | -H-- | C] () -- C:\ProgramData\ezsidmv.dat
[2011/03/05 17:30:38 | 000,000,879 | ---- | C] () -- C:\ProgramData\CamSuite.ini

========== ZeroAccess Check ==========

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2012/06/09 00:43:10 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 23:41:00 | 012,873,728 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2012/05/04 13:34:31 | 000,000,000 | -HSD | M] -- C:\Users\ATK Work\AppData\Roaming\Common
[2012/01/31 22:58:28 | 000,000,000 | ---D | M] -- C:\Users\ATK Work\AppData\Roaming\DisplayFusion
[2011/03/11 08:56:39 | 000,000,000 | ---D | M] -- C:\Users\ATK Work\AppData\Roaming\ICAClient

========== Purity Check ==========



< End of report >

Edited by groch, 26 April 2013 - 03:37 PM.

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#2
Essexboy

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Hi there could you copy the Avast virus chest so that I can see what it is reporting, also a screenshot of any virus alert popups

Please download Malwarebytes Anti-Malware to your desktop.

  • Right-click and Run as Administrator mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to Update Malwarebytes Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan as shown below.

    Posted Image
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is checked, and click Remove Selected.
  • When completed, a log will open in Notepad. Please save it to a convenient location and post the results.


The log can also be found here:

Windows 2000 & Windows XP:
C:\Documents and Settings\<USERNAME>\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs

Windows Vista & Win7:
C:\Users\<USERNAME>\AppData\Roaming\Malwarebytes\Malwarebytes' Anti-Malware\Logs
----------
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#3
groch

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Good afternoon Essexboy
Thank you for your response. I am working the issue remotely on another computer as I am on a business trip. My son will be helping from home. Right now the only way to execute your instructions are to hold the power button until the computer powers off and re-start. Hopefully we can get the virus chest and MBAM files to you before it freezes again. We will post the data to you as soon as we re-start
Thank you
Groch
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#4
Essexboy

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Are you able to get to safe mode and does that make it easier ?
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#5
groch

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We have been able to start windows normally. We are just about ready to post the results. When it freezes aagain, we'll restart in safe mode. We are having issues with getting you the names of the virus files from Avast. The virus chest is blank, and we're screen shooting the log file and attaching the link
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#6
groch

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This is the scan from the Malwarebytes Anti-Malware and Avast Anti-Virus Scan with the infected files.

Makwarebytes Anti-Malware:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.28.04

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 8.0.7601.17514
Family :: OFFICE [administrator]

4/28/2013 3:46:29 PM
mbam-log-2013-04-28 (15-46-29).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 313047
Time elapsed: 23 minute(s), 40 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Avast Anti-Virus:

http://imgur.com/oH2boft

http://imgur.com/fmPSIds
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#7
Essexboy

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OK from safe mode could you run AdwCleaner ?

The Avast files are in the main adware(PUP) type programmes

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

Posted Image

Once done it will ask to reboot, allow this
On reboot a log will be produced please attach that
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#8
groch

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Ok will do. Was not able to perform actions yesterday, will do this today
Thank you
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#9
groch

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Here is the log from the adwCleaner. Also just a quick note, when starting up Google Chrome a message popped up stating that my preference file was corrupted and was not able to load information but was still able to run Chrome.

# AdwCleaner v2.300 - Logfile created 04/30/2013 at 16:54:57
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Family - OFFICE
# Boot Mode : Safe mode
# Running from : C:\Users\Family\Desktop\adwcleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

File Deleted : C:\Users\Public\Desktop\eBay.lnk

***** [Registry] *****

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{443789B7-F39C-4B5C-9287-DA72D38F4FE6}

***** [Internet Browsers] *****

-\\ Internet Explorer v8.0.7601.17514

[OK] Registry is clean.

-\\ Google Chrome v26.0.1410.64

File : C:\Users\Family\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Users\Rijoyce Rentals\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

File : C:\Users\ATK Work\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [1524 octets] - [30/04/2013 16:52:22]
AdwCleaner[R2].txt - [1584 octets] - [30/04/2013 16:53:23]
AdwCleaner[S1].txt - [1374 octets] - [30/04/2013 16:54:57]

########## EOF - C:\AdwCleaner[S1].txt - [1434 octets] ##########
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#10
Essexboy

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When it freezes in normal mode is it at random or when you have certain programmes running ? If it is at random we may try a clean boot to see if we can narrow down the culprit
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#11
groch

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Not sure. Majority of the time it's when we are not actually using the computer when it happens. It is mostly random at times, but we also get the blue screen from time to time. I have a feeling it may be chrome or email that is running in the background but cannot be certain. Also here is a pic of the blue screen that pops up. We are able to restart the computer fine though when we turn it off and back on.

http://imgur.com/eyWsReE
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#12
Essexboy

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OK two things :

First could you open an elevated command prompt and run SFC /scannow

Go Start > All Programs > Accessories
Right click command prompt and select Run as Administrator
In the black box type :

sfc /scannow

On completion reboot..

Then

Could you zip and attach the last two or three files in the following folder :

C:\windows\minidump
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#13
groch

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SFC scan completed with no findings. I get an error message "file not found or no read permission" when I try to zip. There are 8 total files in minidump, one from May 31 2012 and 7 this April (10th, 11th, 14, 22, 24, 27. and May 3)
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#14
Essexboy

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Could you copy the last three minidumps to the desktop and zip from there
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#15
groch

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Sorry, I get the same response
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