[Vorkus]

Yes it is still there without signing into chrome

[Advertisements]

Hello Vorkus

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737


Then I want you to do the following

• Start Internet Explorer.
• click on "safety"
• click on "Delete Browsing History"
• make sure all boxes are checked
• click on "Delete"
• click on "Tools",
• click "Internet Options".
• On the "Advanced" tab, click "Reset"
• put a check mark next to "Delete Personal Settings"
• click "Reset" to confirm
• when complete click the "Close" button
• restart IE

Gringo

[gringo_pr]

Hello Vorkus

first I would like you to go here and click on the fixit button - http://support.microsoft.com/kb/923737


Then I want you to do the following

• Start Internet Explorer.
• click on "safety"
• click on "Delete Browsing History"
• make sure all boxes are checked
• click on "Delete"
• click on "Tools",
• click "Internet Options".
• On the "Advanced" tab, click "Reset"
• put a check mark next to "Delete Personal Settings"
• click "Reset" to confirm
• when complete click the "Close" button
• restart IE

Gringo

[Vorkus]

OK, I reset internet explorer, I deleted chrome, I cleaned the registry wtih norton, I reloaded chrome and YIKES!!! the Allsearch still pops up again !!!!

[gringo_pr]

Create and Run Batch File
Open Notepad and copy/paste the entire contents of the codebox below, into Notepad:

@echo off
>Log1.txt (
ipconfig /all
nslookup google.com
nslookup yahoo.com
ping -n 2 google.com
ping -n 2 yahoo.com
route print
)
start Log1.txt
del %0

Save this as router.bat Choose to Save type as - All Files and where to save - Desktop - then close the Notepad file.

It should look like this: <--XP
Double-click on router.bat to run it. it will open notepad when done please post back the results
gringo

[Vorkus]

Windows IP Configuration



Host Name . . . . . . . . . . . . : MAIN

Primary Dns Suffix . . . . . . . :

Node Type . . . . . . . . . . . . : Unknown

IP Routing Enabled. . . . . . . . : No

WINS Proxy Enabled. . . . . . . . : No

DNS Suffix Search List. . . . . . : hsd1.pa.comcast.net.



Ethernet adapter Local Area Connection:



Connection-specific DNS Suffix . : hsd1.pa.comcast.net.

Description . . . . . . . . . . . : Realtek RTL8139/810x Family Fast Ethernet NIC

Physical Address. . . . . . . . . : 00-16-17-21-98-AC

Dhcp Enabled. . . . . . . . . . . : Yes

Autoconfiguration Enabled . . . . : Yes

IP Address. . . . . . . . . . . . : 192.168.1.105

Subnet Mask . . . . . . . . . . . : 255.255.255.0

IP Address. . . . . . . . . . . . : 2002:62ec:47e9:1234:910c:a858:da5a:2a9c

IP Address. . . . . . . . . . . . : 2002:62ec:47e9:1234:216:17ff:fe21:98ac

IP Address. . . . . . . . . . . . : fe80::216:17ff:fe21:98ac%4

Default Gateway . . . . . . . . . : 192.168.1.1

fe80::21e:e5ff:fea6:bdb6%4

DHCP Server . . . . . . . . . . . : 192.168.1.1

DNS Servers . . . . . . . . . . . : 75.75.76.76

75.75.75.75

192.168.1.1

fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

Lease Obtained. . . . . . . . . . : Friday, May 10, 2013 8:17:40 AM

Lease Expires . . . . . . . . . . : Saturday, May 11, 2013 8:17:40 AM



Tunnel adapter Teredo Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . :

Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : FF-FF-FF-FF-FF-FF-FF-FF

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::ffff:ffff:fffd%5

Default Gateway . . . . . . . . . :

NetBIOS over Tcpip. . . . . . . . : Disabled



Tunnel adapter Automatic Tunneling Pseudo-Interface:



Connection-specific DNS Suffix . : hsd1.pa.comcast.net.

Description . . . . . . . . . . . : Automatic Tunneling Pseudo-Interface

Physical Address. . . . . . . . . : C0-A8-01-69

Dhcp Enabled. . . . . . . . . . . : No

IP Address. . . . . . . . . . . . : fe80::5efe:192.168.1.105%2

Default Gateway . . . . . . . . . :

DNS Servers . . . . . . . . . . . : fec0:0:0:ffff::1%1

fec0:0:0:ffff::2%1

fec0:0:0:ffff::3%1

NetBIOS over Tcpip. . . . . . . . : Disabled

DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
DNS request timed out.
timeout was 2 seconds.
Server: UnKnown
Address: 75.75.76.76

Name: google.com
Addresses: 74.125.226.194, 74.125.226.196, 74.125.226.193, 74.125.226.197
74.125.226.199, 74.125.226.198, 74.125.226.206, 74.125.226.195, 74.125.226.192
74.125.226.201, 74.125.226.200

Server: cdns02.comcast.net
Address: 75.75.76.76

Name: yahoo.com
Addresses: 98.138.253.109, 206.190.36.45, 98.139.183.24



Pinging google.com [173.194.43.37] with 32 bytes of data:



Reply from 173.194.43.37: bytes=32 time=25ms TTL=55

Reply from 173.194.43.37: bytes=32 time=24ms TTL=55



Ping statistics for 173.194.43.37:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 24ms, Maximum = 25ms, Average = 24ms



Pinging yahoo.com [206.190.36.45] with 32 bytes of data:



Reply from 206.190.36.45: bytes=32 time=696ms TTL=49

Reply from 206.190.36.45: bytes=32 time=913ms TTL=49



Ping statistics for 206.190.36.45:

Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),

Approximate round trip times in milli-seconds:

Minimum = 696ms, Maximum = 913ms, Average = 804ms

===========================================================================
Interface List
0x1 ........................... MS TCP Loopback interface
0x2 ...00 16 17 21 98 ac ...... Realtek RTL8139/810x Family Fast Ethernet NIC - Packet Scheduler Miniport
===========================================================================
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
0.0.0.0 0.0.0.0 192.168.1.1 192.168.1.105 20
127.0.0.0 255.0.0.0 127.0.0.1 127.0.0.1 1
169.254.0.0 255.255.0.0 192.168.1.105 192.168.1.105 20
192.168.1.0 255.255.255.0 192.168.1.105 192.168.1.105 20
192.168.1.105 255.255.255.255 127.0.0.1 127.0.0.1 20
192.168.1.255 255.255.255.255 192.168.1.105 192.168.1.105 20
224.0.0.0 240.0.0.0 192.168.1.105 192.168.1.105 20
255.255.255.255 255.255.255.255 192.168.1.105 192.168.1.105 1
Default Gateway: 192.168.1.1
===========================================================================
Persistent Routes:
None

[gringo_pr]

HitmanPro

• Please download HitmanPro.
• Launch the program by double clicking on the icon. (Windows Vista/7 users right click on the HitmanPro icon and select run as administrator).
• Click on the next button. You must agree with the terms of EULA.
• Check the box beside "No, I only want to perform a one-time scan to check this computer".
• Click on the next button.
• The program will start to scan the computer. The scan will typically take no more than 2-3 minutes.
• When the scan is done click on drop-down menu of the found entries (if any) and choose - Apply to all => Ignore <= IMPORTANT!!!
• Click on the next button.
• Click on the "Export scan results to XML file".
• Save that file to your desktop and zip and attach it in your next reply.

[Vorkus]

OK, the Hitman Pro didnt find anything significant but erased the tracking cookies. Log file is attached.  HitmanPro_20130511_0752.zip   2.06KB   121 downloads

[Vorkus]

I removed firefox and chrome and reloaded again and it is still there

[gringo_pr]

Hello Vorkus

I would like to see a report that combofix makes.

extra combofix report

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box

C:\Qoobox\Add-Remove Programs.txt

• click ok

copy and paste the report into this topic for me to review

Gringo

[Vorkus]

I get a response saying windows can not find Qoobox\Add-Remove

[gringo_pr]

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

Clean Out Temp Files

• This small application you may want to keep and use once a week to keep the computer clean.
  
  Download CCleaner from here http://www.ccleaner.com/
  
  
• Run the installer to install the application.
• When it gives you the option to install Yahoo toolbar uncheck the box next to it.
• Run CCleaner. default settings are fine
• Click Run Cleaner.
• Close CCleaner.

Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

• Go Here to download HijackThis program
• Save HijackThis to your desktop.
• Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
• Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
• copy and paste hijackthis report into the topic

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

[Vorkus]

I ran Ccleaner and here are the MBAM and Hijackthis logs
The allsearch proxy still shows up in chrome.
The computer is running a little slow

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.18.08

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
HP_Administrator :: MAIN [administrator]

5/18/2013 8:35:02 PM
mbam-log-2013-05-18 (20-35-02).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 253954
Time elapsed: 13 minute(s), 18 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 8:53:37 PM, on 5/18/2013
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Windows Defender\MsMpEng.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\LSI SoftModem\agrsmsvc.exe
C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
C:\Program Files\Common Files\Apple\Mobile Device

Support\AppleMobileDeviceService.exe
C:\WINDOWS\arservice.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Fast Free Converter\FastFreeConverterUpdt.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\PROGRA~1\Iomega\System32\AppServices.exe
C:\Program Files\Java\jre7\bin\jqs.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Learning Like Crazy\Verbarrator\update.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe
C:\Program Files\Common Files\Motive\pcCMService.exe
C:\Program Files\Common Files\Motive\pcServiceHost.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
C:\Program Files\RealNetworks\RealDownloader\rndlresolversvc.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Iomega\AutoDisk\ADService.exe
C:\WINDOWS\system32\SearchIndexer.exe
C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe
C:\WINDOWS\ehome\ehtray.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\ARPWRMSG.EXE
C:\Program Files\DISC\DiscUpdateMgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\AOL\1252510432\ee\AOLSoftware.exe
C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
C:\Program Files\Iomega\AutoDisk\ADUserMon.exe
C:\Program Files\Iomega\DriveIcons\ImgIcon.exe
C:\Program Files\Seagate\DiscWizard\DiscWizardMonitor.exe
C:\Program Files\Common Files\Seagate\Schedule2\schedhlp.exe
C:\Program Files\Seagate\DiscWizard\TimounterMonitor.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Comcast\pcTrayApp.exe
C:\program files\real\realplayer\update\realsched.exe
C:\Program Files\Common Files\Java\Java Update\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Common Files\InstallShield\UpdateService\agent.exe
c:\windows\system\hpsysdrv.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\iPod\bin\iPodService.exe
G:\PRIORITY VIEWING\HijackThis.exe
C:\WINDOWS\system32\SearchProtocolHost.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL

= http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Search_URL =

http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft....k/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet

Settings,ProxyOverride = <-loopback>
O2 - BHO: Norton Identity Protection -

{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton

Security Suite\Engine\20.3.1.22\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection -

{6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton

Security Suite\Engine\20.3.1.22\IPS\IPSBHO.DLL
O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} -

C:\Program Files\Siber Systems\AI RoboForm\roboform.dll
O3 - Toolbar: Canon Easy-WebPrint EX -

{759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - C:\Program

Files\Canon\Easy-WebPrint EX\ewpexhlp.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}

- C:\Program Files\Norton Security Suite\Engine\20.3.1.22\coIEPlg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital

Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program

Files\DISC\DiscUpdateMgr.exe
O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP

Boot Optimizer\HPBootOp.exe" /run
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP

Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HostManager] C:\Program Files\Common

Files\AOL\1252510432\ee\AOLSoftware.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility]

C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common

Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
O4 - HKLM\..\Run: [ADUserMon] C:\Program

Files\Iomega\AutoDisk\ADUserMon.exe
O4 - HKLM\..\Run: [Iomega Drive Icons] C:\Program

Files\Iomega\DriveIcons\ImgIcon.exe
O4 - HKLM\..\Run: [Deskup] C:\Program

Files\Iomega\DriveIcons\deskup.exe /IMGSTART
O4 - HKLM\..\Run: [DiscWizardMonitor.exe] C:\Program

Files\Seagate\DiscWizard\DiscWizardMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program

Files\Seagate\DiscWizard\TimounterMonitor.exe
O4 - HKLM\..\Run: [Seagate Scheduler2 Service] "C:\Program

Files\Common Files\Seagate\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common

Files\Ahead\Lib\NeroCheck.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Comcast_McciTrayApp] "C:\Program

Files\Comcast\pcTrayApp.exe"
O4 - HKLM\..\Run: [CanonSolutionMenuEx] C:\Program

Files\Canon\Solution Menu EX\CNSEMAIN.EXE /logon
O4 - HKLM\..\Run: [IJNetworkScannerSelectorEX] C:\Program

Files\Canon\IJ Network Scanner Selector EX\CNMNSST.exe /FORCE
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common

Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\program

files\real\realplayer\update\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common

Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Second Copy] "C:\Program

Files\SecCopy\SecCopy.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting]

"C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting]

"C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default

user')
O4 - .DEFAULT User Startup: Pin.lnk = C:\hp\bin\CLOAKER.EXE (User

'Default user')
O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program

Files\McAfee Security Scan\3.0.318\SSScheduler.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501}

- C:\Program Files\Java\jre7\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre7\bin\ssv.dll
O9 - Extra button: Natural Reader -

{0DF757C4-9999-463C-A4EB-B6BF1D8D8D3D} - C:\Program

Files\NaturalReaders\Natural Voice Text To Speech Software

Standard\read.html
O9 - Extra button: Fill Forms -

{320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program

Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra 'Tools' menuitem: Fill Forms -

{320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program

Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html
O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} -

file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComSavePass.html
O9 - Extra 'Tools' menuitem: Save Forms -

{320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program

Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html
O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} -

C:\Program Files\Paltalk Messenger\Paltalk.exe
O9 - Extra button: (no name) - {5067A26B-1337-4436-8AFE-EE169C2DA79F}

- C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer -

{5067A26B-1337-4436-8AFE-EE169C2DA79F} - C:\Program

Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a}

- file://C:\Program Files\Siber Systems\AI

RoboForm\RoboFormComShowToolbar.html
O9 - Extra 'Tools' menuitem: RoboForm Toolbar -

{724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program

Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} -

C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263}

- C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Connection Help -

{E2D4D26B-0180-43a4-B05F-462D6D54C789} -

C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=

Ca,C=US\IEButton\support.htm
O9 - Extra 'Tools' menuitem: Connection Help -

{E2D4D26B-0180-43a4-B05F-462D6D54C789} -

C:\WINDOWS\PCHEALTH\HELPCTR\Vendors\CN=Hewlett-Packard,L=Cupertino,S=

Ca,C=US\IEButton\support.htm
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583}

- C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 -

{e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683}

- C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O15 - Trusted Zone: http://asia.msi.com.tw
O15 - Trusted Zone: http://global.msi.com.tw
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation

Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live

Safety Center Base Module) -

http://cdn.scan.onec...nner/wlscbase60

87.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl

Class) -

http://www.update.mi...ontrols/en/x86/

client/muweb_site.cab?1343956335625
O16 - DPF: {745395C8-D0E1-4227-8586-624CA9A10A8D} (AxisMediaControl

Class) - http://152.1.131.130/activex/AMC.cab
O16 - DPF: {8167C273-DF59-4416-B647-C8BB2C7EE83E} (WebSDev Control) -

http://liveupdate.ms...ine/install.cab
O16 - DPF: {C2B78FF1-6E5A-4854-AC24-E09A0E2411BA} (MeetUploader

Control) - http://static1.meetu...etUploader5.cab
O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer

Class) -

https://naturalsolut...7LC/nbr/ieatgpc

.cab
O17 -

HKLM\System\CCS\Services\Tcpip\..\{892900FC-9814-4488-99C0-81491C1EE9

3D}: NameServer = 66.228.116.178,66.228.116.179
O17 -

HKLM\System\CCS\Services\Tcpip\..\{9678551D-6B7D-408B-AB72-4C4E985A0B

C3}: NameServer = 66.228.116.178,66.228.116.179
O17 -

HKLM\System\CCS\Services\Tcpip\..\{C11E18B4-E11F-4A36-8FC5-4C20AEA0F3

FF}: NameServer = 66.228.116.178,66.228.116.179
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} -

C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O22 - SharedTaskScheduler: Browseui preloader -

{438755C2-A8BA-11D1-B96B-00A0C90312E1} -

C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon -

{8C7461EF-2B13-11d2-BE35-3078302C2030} -

C:\WINDOWS\system32\browseui.dll
O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) -

LSI Corporation - C:\Program Files\LSI SoftModem\agrsmsvc.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - AOL LLC -

C:\Program Files\Common Files\AOL\ACS\AOLAcsd.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program

Files\Common Files\Apple\Mobile Device

Support\AppleMobileDeviceService.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. -

C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program

Files\Bonjour\mDNSResponder.exe
O23 - Service: FastFreeConverterUpdt - Unknown owner - C:\Program

Files\Fast Free Converter\FastFreeConverterUpdt.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google

Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google

Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Sony SPTI Service for DVE (ICDSPTSV) - Sony

Corporation - C:\WINDOWS\system32\IcdSptSv.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision

Corporation - C:\Program Files\Common

Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: Iomega App Services - Iomega Corporation -

C:\PROGRA~1\Iomega\System32\AppServices.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program

Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Oracle

Corporation - C:\Program Files\Java\jre7\bin\jqs.exe
O23 - Service: Learning Like Crazy: Verbarrator update permissions

manager. 8545. - Unknown owner - C:\Program Files\Learning Like

Crazy\Verbarrator\update.exe
O23 - Service: LightScribeService Direct Disc Labeling Service

(LightScribeService) - Hewlett-Packard Company - C:\Program

Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee Security Scan Component Host Service

(McComponentHostService) - McAfee, Inc. - C:\Program Files\McAfee

Security Scan\3.0.318\McCHSvc.exe
O23 - Service: Norton Security Suite (N360) - Symantec Corporation -

C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe
O23 - Service: NMIndexingService - Nero AG - C:\Program Files\Common

Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Norton PC Checkup Application Launcher - Unknown owner

- C:\Program Files\Norton PC

Checkup\Engine\2.0.2.547\SymcPCCULaunchSvc.exe (file missing)
O23 - Service: pcCMService - Alcatel-Lucent - C:\Program Files\Common

Files\Motive\pcCMService.exe
O23 - Service: Common Client Job Manager Service (PCCUJobMgr) -

Unknown owner - C:\Program Files\Norton PC

Checkup\Engine\2.0.2.547\ccSvcHst.exe (file missing)
O23 - Service: pcServiceHost - Alcatel-Lucent - C:\Program

Files\Common Files\Motive\pcServiceHost.exe
O23 - Service: Pml Driver HPZ12 - HP -

C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\HPZIPM12.EXE
O23 - Service: RealNetworks Downloader Resolver Service - Unknown

owner - C:\Program

Files\RealNetworks\RealDownloader\rndlresolversvc.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental)

(rpcapd) - CACE Technologies, Inc. - C:\Program

Files\WinPcap\rpcapd.exe
O23 - Service: Seagate Scheduler2 Service (SgtSch2Svc) - Seagate -

C:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies -

C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: SpyHunter 4 Service - Enigma Software Group USA, LLC.

- C:\PROGRA~1\ENIGMA~1\SPYHUN~1\SH4SER~1.EXE
O23 - Service: Iomega Active Disk (_IOMEGA_ACTIVE_DISK_SERVICE_) -

Iomega Corporation - C:\Program Files\Iomega\AutoDisk\ADService.exe

--
End of file - 15637 bytes

[gringo_pr]

Greetings




:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis (rightclick and run as admin)
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  • 
    O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
    O4 - HKLM\..\Run: [AlwaysReady Power Message APP] ARPWRMSG.EXE
    O4 - HKLM\..\Run: [HPHUPD08] c:\Program Files\HP\Digital Imaging\{33D6CC28-9F75-4d1b-A11D-98895B3A3729}\hphupd08.exe
    O4 - HKLM\..\Run: [DiscUpdateManager] C:\Program Files\DISC\DiscUpdateMgr.exe
    O4 - HKLM\..\Run: [HPBootOp] "C:\Program Files\Hewlett-Packard\HP Boot Optimizer\HPBootOp.exe" /run
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb04.exe
    O4 - HKLM\..\Run: [ISUSPM] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -scheduler
    O4 - HKLM\..\Run: [NeroFilterCheck] C:\Program Files\Common Files\Ahead\Lib\NeroCheck.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\program files\real\realplayer\update\realsched.exe" -osboot
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - Global Startup: McAfee Security Scan Plus.lnk = C:\Program Files\McAfee Security Scan\3.0.318\SSScheduler.exe
    
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the Run ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the add/on to be installed
  
  • Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• wait for the virus definitions to be downloaded
• Wait for the scan to finish

When the scan is complete

• If no threats were found
  
• put a checkmark in "Uninstall application on close"
• close program
• report to me that nothing was found

• If threats were found
  
• click on "list of threats found"
• click on "export to text file" and save it as ESET SCAN and save to the desktop
• Click on back
• put a checkmark in "Uninstall application on close"
• click on finish
• close program
• copy and paste the report here

Gringo

[Vorkus]

Ok heres the ESET

C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Shield\sp.exe Win32/Adware.SocialPrivacy.A application
C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\0\674070c0-53c5379e a variant of Java/Mocup.B trojan
C:\Qoobox\Quarantine\C\Program Files\Social Privacy\sp.Dll.vir Win32/Adware.SocialPrivacy.A application
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP1522\A0249560.dll Win32/Adware.SocialPrivacy.A application
C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP1525\A0249964.dll Win32/Adware.SocialPrivacy.A application
G:\CouponPrinter.exe probably a variant of Win32/Adware.Softomate.AD application
G:\fscboss_setup.exe probably a variant of Win32/TrojanDownloader.Agent.LFADLLW trojan
G:\BUSINESS\EBOOK creation\Multimedia Ebooks - Learn How To Author Create and Sell Audio Ebooks_files\register.js JS/Tivso.Gen trojan
G:\BUSINESS WORKING\FREE_WARRIOR_OtherSideListbuilding.zip probably a variant of Win32/PSW.IM.LXGUWMK trojan
G:\download ISOLATION\CouponPrinter.exe probably a variant of Win32/Adware.Softomate.AD application
G:\download ISOLATION\OtherSideListbuilding.zip probably a variant of Win32/PSW.IM.LXGUWMK trojan
G:\PRIORITY VIEWING\HIRENS BOOT CD FOR WIN XP_Setup.exe a variant of Win32/Adware.iBryte.D application
G:\ROOTFILE_NEW DOWNLOADS TO RAW RELOADED COMPUTER\ROOTFILE_april 2010_BabelFish.exe Win32/Adware.Primawega.AE application

[gringo_pr]

Hello Vorkus

I have done everything I can think of for chrome

There are some minor things in your online scan that should be removed.


delete files

• Copy all text in the code box (below)...to Notepad.
  

  @echo off
  del /f /s /q "C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Shield\sp.exe"
  del /f /s /q "C:\Documents and Settings\HP_Administrator\Local Settings\Application Data\Sun\Java\Deployment\cache\6.0\0\674070c0-53c5379e"
  del /f /s /q "G:\CouponPrinter.exe"
  del /f /s /q "G:\fscboss_setup.exe"
  del /f /s /q "G:\BUSINESS\EBOOK creation\Multimedia Ebooks - Learn How To Author Create and Sell Audio Ebooks_files\register.js"
  del /f /s /q "G:\BUSINESS WORKING\FREE_WARRIOR_OtherSideListbuilding.zip"
  del /f /s /q "G:\download ISOLATION\CouponPrinter.exe"
  del /f /s /q "G:\download ISOLATION\OtherSideListbuilding.zip"
  del /f /s /q "G:\PRIORITY VIEWING\HIRENS BOOT CD FOR WIN XP_Setup.exe"
  del /f /s /q "G:\ROOTFILE_NEW DOWNLOADS TO RAW RELOADED COMPUTER\ROOTFILE_april 2010_BabelFish.exe"
  del %0

• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box ComboFix /Uninstall and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
• 

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java


During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

Link to download latest version. - install Java

How to disable java in your web browsers - Disable Java



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

• Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  
• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
  
  
  Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo