Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Missing Unidentified Driver


  • Please log in to reply

#1
AQUA258

AQUA258

    Member

  • Member
  • PipPipPip
  • 169 posts
Hi There, Its been a while since i paid you guys a visit, which is a good thing..right?..Means all is well.

Here is my issue;

My computer has decided to have a lot of crashes/freezes. Especially when i play games.
It says that a plugin is not responsive OR i just get this "!".
I have uninstalled and reinstalled flash many times but still having the same issue.
Via the games it looked to me like the problem seemed to be coming from an overload of graphics.
So i went on the hunt for what the culprit might be and i discovered that a driver is missing.

Went into Device Manager and found a missing Driver OR its an extension of one?
This was not missing the last time i went into DM. How this disappeared is beyond me.
Anyway, i tried to identify it and came up with ACPI/NC1100.
I then went on the hunt for that.
The file i found was this TPM_R52.
Downloaded it but it does nothing.
The wizard opens says to wait that its doing its thing....nothing happens..the wizard gets to finish, still no sign of change.
This morning out of desperation i figure just delete the missing Driver and reboot. The system may reload it on reboot...
NO..it reloaded exactly how it was before which is what your seeing in the pic.

I havent a clue if this all is whats causing my problem but it cant be good that a Driver is missing.
Also out of desperation i d/loaded DriverUpdate, ran that, it said that i had 8 ancient drivers.
SO, i let it do its thing in d/loading newer versions plus installing.
That all went well but it never picked up that there was 1 Driver still gone?

DM.jpg

Then i went to;
http://support.lenov...?DocID=PD022623
here didnt have a clue what to d/load.

And

http://support.lenov...?DocID=DS029250
here i d/loaded the first 2 files thinking this my fix the driver...
Noooooooooooo.

Comp Stat;
Lenovo/IBM/Thinkcentre
Windows 7
System.jpg
Sys Info.jpg

Hope i havent missed any info, if i have im sure you'll let me know....:)

PS; While in system files i found "problem drivers" Turns out the full Driver that is missing is;

ACPI\NC1100\5&332E2FD3&0

ON THE HUNT I GO AGAIN...SIGH
  • 0

Advertisements


#2
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,889 posts
Hi,

From the Lenovo page link you posted try to install Client Security Solution 8.3 for Windows 7 (32-bit only) make sure the model you have is listed on the page before you install the software.
  • 0

#3
AQUA258

AQUA258

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 169 posts
Hi

http://support.lenov...?DocID=DS029250
here i d/loaded the first 2 files thinking this my fix the driver...
Noooooooooooo.


As i said in my post i already did that but it never fixed anything. I tried it again, checked, still no joy.
  • 0

#4
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,889 posts

Hi

http://support.lenov...?DocID=DS029250
here i d/loaded the first 2 files thinking this my fix the driver...
Noooooooooooo.


As i said in my post i already did that but it never fixed anything. I tried it again, checked, still no joy.


Please check the link I post because its for a different software.
  • 0

#5
AQUA258

AQUA258

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 169 posts
Hi

If yours was different to mine, thats kool, because i d/loaded your as well but still no joy.
  • 0

#6
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,889 posts
Hi,

Please post the exact computer model you have also i would like to know if Windows 7 has originally installed on the machine or if it came from factory with a different Windows version?
  • 0

#7
AQUA258

AQUA258

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 169 posts
Lenovo/IBM/ThinkCentre S51

These numbers are on the front of comp.
M/T 8172-6AM
S/N L3KML88



This wasn't a new machine when i got it.
The previous owner installed windows 7 for me.
I have no idea what was on there before.
  • 0

#8
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,889 posts
Hi,

Thank You for the information.
About the original OS, normally there is a sticker on the machine with the Windows logo installed from factory.

Can you please recheck the device reference?

  • Open Device Manager (Start > Run > devmgmt.msc)
  • right click the Unknown device
  • click Properties > Tab Details > On the Property box select Hardware Ids
  • Copy & Paste the values on the box to your Reply

  • 0

#9
AQUA258

AQUA258

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 169 posts
Ok, on the machine it has 2 stickers;

Intel
Windows

The driver info;

ACPI\NSC1100
*NSC1100

Untitled.jpg

Edited by AQUA258, 01 May 2013 - 09:01 AM.

  • 0

#10
AQUA258

AQUA258

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 169 posts
HI THERE I FOUND THE SOLUTION; :thumbsup: :thumbsup: :thumbsup:

This is known issue with the Winbond (National Semiconductor) TPM (Hardware Ids: ACPI\NSC1100) driver.
1.Download the exe file from http://www-307.ibm.c...MIGR-58656.html

2. Run the exe file that you downloaded.(Note that location when you run the exe file)
3.Start > right-click "Computer" > Properties > Device manager
4. Scroll down the list of devices until you find an unknown device, right-click it > Properties > Details, Property = Hardware IDs
5.Check that the hardware ID reads "ACPI\NSC1100".
6. Now choose the "Driver" tab > Update Driver > "Browse my computer..." and navigate to where the files were extracted from the exe file that you'd downloaded > Next.
The unknown device should then become identified as "Winbond Trusted Paltform Module 1.1" (to see it, you may have to click the "View" menu in your Device manager, and turn on "Show hidden devices".
Note that the source page of the download does NOT list the M51 as one of the models to which this driver applies. Kudos to the person who figured out that the driver does nevertheless apply to the M51 (which, at release date, was "Designed for Windows XP").
I got the content from here: http://social.answer...21-a445e1015dfe


The Driver is now showing...Sorry to have wasted your time...Im off to restart and see if anything changes with other minor issue. If "yes" then great..If "no" then i'll be back. :)
  • 0

#11
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,889 posts
Hi,

Yes with the correct Device ID its more easy... :lol:
I found another driver that say its for Windows Vista so probably newer...
http://support.lenov...ocID=MIGR-58656
  • 0

#12
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,889 posts
Just for reference

Ok, on the machine it has 2 stickers;

Intel
Windows


Probably something similar to this:
Posted Image

Most likely the laptop was originally installed with Windows XP that's why it could be difficult to locate certain drivers for a more recent OS...

Edited by SleepyDude, 01 May 2013 - 09:41 AM.

  • 0

#13
AQUA258

AQUA258

    Member

  • Topic Starter
  • Member
  • PipPipPip
  • 169 posts
Hi

I checked your link with mine and it turns out its the same... 1yza08ww...Bonus :thumbsup: .

Thanks so much...Catch ya next time :P .
  • 0

#14
SleepyDude

SleepyDude

    Trusted Helper

  • Malware Removal
  • 4,889 posts
Good, lets hope your problem it's gone. :thumbsup:
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP