I tried to run OTL from an attached external hard drive and it froze and when to not responding.
I tried to drag it into the c: directory on my laptop and a similar thing happened.
There is information that I need for my business on the laptop.
I just don't know where to go.
Is it as serious that I need to start from scratch again with a new hard drive?
I appreciate any input into this vague topic.
Thank you for your response.