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PC Freeze Problem


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#1
BrettASykes

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So today I installed ubuntu 8.10 on my D: HDD! (My extra one) so I could duel boot alongside XP. Everything was fine until I booted XP and the mouse stopped working etc. Then it froze. So I ran a fresh install of XP. I deleted the partitions that had both XP and Ubuntu on. I ran the install and everything was fine with it. After about an hours use of my PC it froze. So I restarted the PC and it still freezes after around an hour.

I dont know much about the PC as my Dad built it for me.

Any help would be amazing as I work from home and need my pc daily. Thank you!
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#2
juliadexter

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try to format all partition again
reinstall the windows again
run any good antivirus program
check your :
  • BIOS settings
  • Boot configuration
remove any external Flash Drive
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#3
Wolfeymole

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Welcome to Geeks To Go Brett.

When did your Dad build it for you and has it had a clean out with a can of compressed air lately as this sounds like an overheating issue?
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#4
BrettASykes

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Thanks Wolfeymole! It was built a few years back but its been upgraded. The PC used to freeze alot but we bought a new power supply less than a year ago and it stopped it. So I will rule that out. I clean it out 1 a month so I assume its not that.

All this started when I installed Ubuntu onto my PC. Im thinking is it anything to do with that?

Just re-formatted the PC so I will let you know what happens :)
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#5
Wolfeymole

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Please do Brett.

When you reply please give us your system specifications.
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#6
BrettASykes

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So, Just re-formatted it and no luck. Froze again :( Not sure on the specs of the PC but I will tell you what I know.

It has 1.5GB ram. ATI Sapphire Radeon X1600 PRO. Thats about all I know.

Its really bugging me now as I can't put my finger on what it could be. Everything was running fine till last night when I put Ubuntu onto it. Could it be that? Or a coincidence that my PC flopped soon as that was installed?
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#7
BrettASykes

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Hope this will help a little more

Field Value
Computer
Operating System Microsoft Windows XP Home Edition
OS Service Pack Service Pack 3
DirectX 4.09.00.0904 (DirectX 9.0c)
Computer Name BSDESIGN-81CD6D
User Name Brett Sykes

Motherboard
CPU Type AMD Athlon XP, 1300 MHz (13 x 100)
Motherboard Name MSI KT4 Ultra-FISR (MS-6590) (6 PCI, 1 AGP, 3 DIMM, Audio, Gigabit LAN)
Motherboard Chipset VIA VT8377 Apollo KT400
System Memory 1536 MB (DDR SDRAM)
BIOS Type AMI (09/11/02)
Communication Port Communications Port (COM1)
Communication Port Communications Port (COM2)
Communication Port ECP Printer Port (LPT1)

Display
Video Adapter Sapphire RADEON X1600 PRO Secondary (256 MB)
Video Adapter Sapphire RADEON X1600 PRO (256 MB)
3D Accelerator ATI RV530 Pro
Monitor Plug and Play Monitor [NoDB] (CC28263MB372)
Monitor Plug and Play Monitor [NoDB] (0825PE1635)

Multimedia
Audio Adapter C-Media CMI8738 Audio Chip
Audio Adapter Creative SB PCI128 (Ensoniq ES1371) Sound Card

Storage
IDE Controller VIA Bus Master IDE Controller
Disk Drive WDC WD800JB-00JJC0 (74 GB, IDE)
Disk Drive WDC WD800JB-00JJC0 (74 GB, IDE)
Optical Drive LITE-ON DVD SOHD-16P9SV (16x/48x DVD-ROM)
Optical Drive LITE-ON DVDRW SHM-165P6S
SMART Hard Disks Status OK

Partitions
C: (NTFS) 76308 MB (72136 MB free)
D: (NTFS) 76308 MB (76146 MB free)
Total Size 149.0 GB (144.8 GB free)

Input
Keyboard Standard 101/102-Key or Microsoft Natural PS/2 Keyboard
Mouse HID-compliant mouse

Network
Network Adapter NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter (192.168.1.65)

Peripherals
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB1 Controller VIA VT83C572 PCI-USB Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB2 Controller VIA USB 2.0 Enhanced Host Controller
USB Device Generic USB Hub
USB Device Logitech QuickCam Express
USB Device NETGEAR WG111v3 54Mbps Wireless USB 2.0 Adapter
USB Device USB Human Interface Device
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#8
SleepyDude

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Thanks Wolfeymole! It was built a few years back but its been upgraded.
...


Hi Brett,

Can you elaborate about what was the upgrade?
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#9
BrettASykes

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Sure, The power supply was updated less than a year ago. Also I have upgraded the ram. Only had 1GB so I upgraded to 1.5GB. (Not alot but just found it laying about so stuck it in there)
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#10
BrettASykes

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Also, I have an external HDD that I got a few days ago. Could this be the cause of the problems? I have unplugged it and the PC has run 1 hour and 30 mins without an issue.
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#11
SleepyDude

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Also, I have an external HDD that I got a few days ago. Could this be the cause of the problems? I have unplugged it and the PC has run 1 hour and 30 mins without an issue.


It must be something you add recently so memory or the HDD.
Some Linux distributions have MemTest on the boot DVD or as an option on the Grub boot menu, can you check if you find it and run a Memory test?

If the problem is with the external HDD and your are in Windows you can open Event Viewer and see if it have errors related to disk.

Click Start > Run > eventvwr check the System Category.
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#12
BrettASykes

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I have gone into the Event Veiwer and there seems to be 3 warnings. One says Dhcp and the other 2 day Disk. Have not a clue what that means!
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#13
BrettASykes

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Small update: Gone 3 hours now without a problem. This is without the external HDD plugged in. Im assuming the HDD is the issue here! So, Saying that, Anyone know why it is making the PC freeze?
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#14
SleepyDude

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Hi,

Can you Copy & Paste the information from one of those events related to Disk?
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#15
BrettASykes

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Here they are :)

Posted Image
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