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"Display Drive stopped working." Computer freezes, says it ha


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#16
Krueg9651

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This may be a dumb question, but where is there anywhere on the hardware that would say what type of computer I have? I know it's a Dell...
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#17
Krueg9651

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Dell Inspiron 620! I'm sorry.
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#18
Jintan

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Okay, thanks. Did you do the ATI Catalyst download and install? And was there any improvement after?
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#19
Krueg9651

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After installing the program to my Inspiron 620, I rebooted.

So far, it seems like the computer is back to normal! However, after installing, am/was I supposed to open the file, or just leave as is? I installed, it rebooted, and then when I got back on the computer after rebooting, the file is no longer on my desktop.
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#20
Jintan

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Self-deleting file? Not unheard of. But is everything running normal now?
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#21
Krueg9651

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Everything seems to be running smoothly! I cannot thank you enough for the volunteer work you guys do. You guys are life savers! :happy:
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#22
Jintan

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Always glad to help. Just some last changes now to finish up here.


The logs show you have slightly outdated versions of vulnerable programs, so Go to each of these sites and update to the latest version (keep your eyes open - they often slide in "opportunities" for things like Google, or McAfee's scanner):

http://www.adobe.com/downloads/
(For Adobe Reader and Flash Player - uncheck the useless McAfee scan, if offered)

http://java.com/en/download/manual.jsp
(For Java 7 Update 21 - trying to slip Ask adware/spyware to systems lately, so watch and uncheck it)

I actually didn't notice Java install, but it is recommended so that all web sites work correctly.

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You can also at this time delete the files/folders of the tools we used. To assist with some of that, run OTL again. This will help by automatically removing some of the tools we used.

Just click CleanUp, and select Yes. When it finishes removing some of the tools and files we used there just agree to the reboot.

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In addition, I like to recommend reviewing the information linked below to make sure you stay malware free.

http://www.geekstogo...he-first-place/

http://www.geekstogo...safe-computing/
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