I went to my Help and Support for windows and nothing loads. It says this topic cant be found. The laptop has that HP program (I forgot what it's called), where it checks the health of your pc, troubleshoots, gives me my warranty info. Maybe its called the HP Manager. I noticed this program was included in the scan I did.
When I went to my links on my windows (left mouse on start) button that pulls up the all programs and clicked on one of the HP help and support links under the folder a little earlier, it wouldnt load and said it was missing. I noticed as i hovered over it with my mouse the extension included something with the name rebecca. Under Security and Protection, HP Recovery Manager, it cant load and says a device attached to the system is not functioning. There is where I notice it shows the location of the file and at the end says rebecca.exe
It seems as if somehow these programs got jumbled up somewhere in my computer and the files are all over the place or removed but from what I see they are still showing in my unistall programs. I know not to remove these as I use/need them.
I was going to try to do a system restore to see if that helps, but there are no restore points.
I had some issues a few weeks back and came here to get help to get my computer cleaned up. I dont know if some of the programs we ran has a back up of my pc that might be helpful.