[Ryoyo]

My computer won't start up correctly. I turn it on regularly and it has all the TOSHIBA screen and the windows loading screens, but once it gets to loading the login screen, it goes black and all you can see in the mouse cursor.

I've googled every possible question that I had, but things that I've tried haven't worked. CTRL+ATL+DEL doesn't work, System Restore doesn't work, I've installed programs other forums suggested, but that doesn't work either. I've considered using advanced recovery programs in the Control Panel, but they require a Windows installation disk, and I don't know where that is.

This is my first time actually posting my computer problems and I really need help. My computer's been like this for a while and I need it to finish school work right now.

Also, I'm thinking that recent games I've downloaded (Like the Sims 3 and Dead Space 2) might be the problem. Maybe they aren't, but that's really all I've done before the problem in the computer started.

Please help!

[Advertisements]

What do you mean System Restore doesn't work?

What happens.

If you do not have a Windows 7 installation DVD, you can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.

• Download and run Universal USB Installer – Easy as 1 2 3
• Select Windows 7 from the first drop down list, all the way to the bottom
• Select the downloaded Windows 7 iso file
• Select your USB flash drive
• Click Create

For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.

[Ztruker]

What do you mean System Restore doesn't work?

What happens.

If you do not have a Windows 7 installation DVD, you can download a legal copy with SP1 integrated from here:

Windows 7 Direct Download Links

Make sure you get the same version you have, Home Premium, Pro or Ultimate and 32 or 64 bit. Note that Basic or Starter is not available.

I recommend using ImgBurn at 4X speed (or the slowest available) to create the DVD from the downloaded .iso file.

You can do this on any computer capable of burning a DVD.

YOU MUST HAVE A VALID KEY TO INSTALL THIS .ISO. The one on the COA sticker on your computer will work.

You can also create a bootable USB Flash drive (4GB or larger) to install Windows 7 from.

• Download and run Universal USB Installer – Easy as 1 2 3
• Select Windows 7 from the first drop down list, all the way to the bottom
• Select the downloaded Windows 7 iso file
• Select your USB flash drive
• Click Create

For techies or folks who work on computers: Create Windows 7 Universal ISO With All Editions Selection On Install with ei.cfg Removal Utility.
This will fit on a 6GB flash drive or can be burned to a DVD.