[Jennilea]

The last couple of days part of the time when I click on a link from a Google search it redirects me to another search engine screen. I have ran antivirus and spyware/malware programs and can't pick up anything. I know something is not right here just not sure what or how to fix it. Could someone please help me with it. Thanks in advance. Jen

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Hello Jennilea

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-

• Please download DDS from one of the links below and save it to your desktop:
  
  
  Download DDS and save it to your desktop
  
  Link1
  Link2
  Link3
  
  
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Gringo

[gringo_pr]

Hello Jennilea

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-

• Please download DDS from one of the links below and save it to your desktop:
  
  
  Download DDS and save it to your desktop
  
  Link1
  Link2
  Link3
  
  
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Gringo

[Jennilea]

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16476
Run by aar at 6:18:42 on 2013-05-14
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.1082 [GMT -5:00]
.
AV: AVG Internet Security 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: AVG Internet Security 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
FW: AVG Internet Security 2013 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
.
============== Running Processes ===============
.
C:\PROGRA~2\AVG\AVG2013\avgrsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgcsrva.exe
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
C:\Windows\system32\WLANExt.exe
C:\Program Files\Dell\DW WLAN Card\bcmwltry.exe
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\taskhost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\Explorer.EXE
C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
C:\Program Files\Dell\OSD\DellOSDservice.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
C:\Program Files\Dell\OSD\DellOSD.exe
C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe
C:\Program Files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe
C:\Program Files\Dell\DW WLAN Card\WLTRAY.EXE
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe
C:\Windows\System32\rundll32.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\AVG\AVG2013\avgnsa.exe
C:\Program Files (x86)\AVG\AVG2013\avgemca.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\stage_secondary.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.google.com/
mWinlogon: Userinit = userinit.exe,
BHO: MSS+ Identifier: {0E8A89AD-95D7-40EB-8D9D-083EF7066A01} - C:\Program Files (x86)\McAfee Security Scan\3.0.318\McAfeeMSS_IE.dll
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - <orphaned>
BHO: Search Helper: {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
BHO: Windows Live Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: FAIESSOHelper Class: {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - c:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: Skype add-on for Internet Explorer: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: &Windows Live Toolbar: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
uRun: [ROC_ROC_APR2013_AV] C:\Users\aar\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe /PROMPT --mid bef628fcab7c47d382d8c94a35f58944-ef74e0aaa679a1ed2e832a0d941b2df566821e80 --CMPID ROC_APR2013_AV --CMPIDEXTRA 2013
uRun: [mgrfiz] "C:\Windows\System32\rundll32.exe" "C:\Users\aar\AppData\Roaming\mgrfiz.dll",_Check
uRun: [dowil] "C:\Windows\System32\rundll32.exe" "C:\Users\aar\AppData\Roaming\dowil.dll",GetFlags
uRun: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
mRun: [ShwiconXP6366] c:\Program Files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe
mRun: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [FATrayAlert] c:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
mRun: [StickyNotesWidget] "c:\Program Files (x86)\Dell Touch Software Suite\StickyNotes\notes_startup_widgets.exe --renderer null"
mRun: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
mRun: [FAStartup] <no file>
StartupFolder: C:\Users\aar\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\OPENOF~1.LNK - C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\3.0.318\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: Append Link Target to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
LSP: mswsock.dll
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
TCP: NameServer = 192.168.254.254
TCP: Interfaces\{4F370920-1A23-4340-840E-5169377F8D1E} : DHCPNameServer = 192.168.254.254
Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Notify: FastAccess - c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
SSODL: WebCheck - <orphaned>
LSA: Notification Packages = scecli FAPassSync
x64-BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [Broadcom Wireless Manager UI] C:\Program Files\Dell\DW WLAN Card\WLTRAY.exe
x64-Run: [DellStage] "C:\Program Files (x86)\Dell Stage\Dell Stage\stage_primary.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\start.umj" --startup
x64-DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab
x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned>
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 AVGIDSHA;AVGIDSHA;C:\Windows\System32\drivers\avgidsha.sys [2013-2-8 71480]
R0 Avgloga;AVG Logging Driver;C:\Windows\System32\drivers\avgloga.sys [2013-2-8 311096]
R0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;C:\Windows\System32\drivers\avgmfx64.sys [2013-2-8 116536]
R0 Avgrkx64;AVG Anti-Rootkit Driver;C:\Windows\System32\drivers\avgrkx64.sys [2013-2-8 45880]
R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-6-25 55856]
R1 AVGIDSDriver;AVGIDSDriver;C:\Windows\System32\drivers\avgidsdrivera.sys [2013-3-29 246072]
R1 Avgldx64;AVG AVI Loader Driver;C:\Windows\System32\drivers\avgldx64.sys [2013-2-8 206136]
R1 Avgtdia;AVG TDI Driver;C:\Windows\System32\drivers\avgtdia.sys [2013-3-21 240952]
R1 SASDIFSV;SASDIFSV;C:\Program Files\SUPERAntiSpyware\sasdifsv64.sys [2011-7-22 14928]
R1 SASKUTIL;SASKUTIL;C:\Program Files\SUPERAntiSpyware\saskutil64.sys [2011-7-12 12368]
R2 !SASCORE;SAS Core Service;C:\Program Files\SUPERAntiSpyware\SASCore64.exe [2012-7-11 140672]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-4-29 203264]
R2 AVGIDSAgent;AVGIDSAgent;C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe [2013-4-25 4936752]
R2 avgwd;AVG WatchDog;C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-4-18 283136]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
R2 DellOSDservice;DellOSDservice;C:\Program Files\Dell\OSD\DellOSDservice.exe [2010-11-25 7168]
R2 FAService;FAService;C:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-2-22 2409800]
R2 Motorola Device Manager;Motorola Device Manager Service;C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2012-10-23 120728]
R2 NOBU;Dell DataSafe Online;C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe [2010-8-25 2823000]
R2 PST Service;PST Service;C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [2013-3-20 65657]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2009-12-2 483688]
R3 BcmVWL;Broadcom Virtual Wireless;C:\Windows\System32\drivers\bcmvwl64.sys [2011-4-29 20984]
R3 CtClsFlt;Creative Camera Class Upper Filter Driver;C:\Windows\System32\drivers\CtClsFlt.sys [2011-6-25 175168]
R3 nuviocir;Nuvoton W836x7HG CIR Device Driver;C:\Windows\System32\drivers\nuviocir_win7_x64.sys [2011-6-25 33792]
R3 PCDSRVC{1E208CE0-FB7451FF-06020200}_0;PCDSRVC{1E208CE0-FB7451FF-06020200}_0 - PCDR Kernel Mode Service Helper Driver;C:\Program Files\Dell Support Center\pcdsrvc_x64.pkms [2013-1-28 25584]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2011-4-29 344680]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2009-12-2 721768]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2009-12-2 269672]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2009-12-2 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2009-12-2 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2009-12-2 209768]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S2 RoxWatch12;Roxio Hard Drive Watcher 12;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
S3 Adobe Version Cue CS4;Adobe Version Cue CS4;C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-8-15 284016]
S3 BTCFilterService;USB Networking Driver Filter Service;C:\Windows\System32\drivers\motfilt.sys [2009-1-29 6144]
S3 FACAP;facap, FastAccess Video Capture;C:\Windows\System32\drivers\facap.sys [2008-9-24 238848]
S3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2013-4-10 1038088]
S3 massfilter;Mass Storage Filter Driver;C:\Windows\System32\drivers\massfilter.sys [2013-2-2 11776]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\3.0.318\McCHSvc.exe [2013-2-5 235216]
S3 motccgp;Motorola USB Composite Device Driver;C:\Windows\System32\drivers\motccgp.sys [2012-6-11 22016]
S3 motccgpfl;MotCcgpFlService;C:\Windows\System32\drivers\motccgpfl.sys [2012-1-25 9728]
S3 Motousbnet;Motorola USB Networking Driver Service;C:\Windows\System32\drivers\Motousbnet.sys [2012-6-8 27136]
S3 motusbdevice;Motorola USB Dev Driver;C:\Windows\System32\drivers\motusbdevice.sys [2011-11-8 11776]
S3 RoxMediaDB12OEM;RoxMediaDB12OEM;C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-2-11 59392]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-2-2 1255736]
S3 ZTEusbgps;ZTE GPS Port;C:\Windows\System32\drivers\ZTEusbgps.sys [2013-2-2 121344]
S3 ZTEusbnmeaext;ZTE NMEAExt Port;C:\Windows\System32\drivers\ZTEusbnmeaext.sys [2013-2-2 121344]
.
=============== File Associations ===============
.
ShellExec: dreamweaver.exe: Open="C:\Program Files (x86)\Adobe\Adobe Dreamweaver CS4\dreamweaver.exe", "%1"
.
=============== Created Last 30 ================
.
2013-05-14 06:10:36 -------- d-----w- C:\ProgramData\McAfee Security Scan
2013-05-14 06:07:33 -------- d-----w- C:\Program Files (x86)\McAfee Security Scan
2013-05-12 22:52:28 413696 ----a-w- C:\Users\aar\AppData\Roaming\dowil.dll
2013-05-12 22:52:22 618496 ----a-w- C:\Users\aar\AppData\Roaming\mgrfiz.dll
2013-04-25 21:29:59 -------- d-----w- C:\Users\aar\AppData\Roaming\OpenOffice.org
2013-04-25 21:24:26 -------- d-----w- C:\Program Files (x86)\OpenOffice.org 3
2013-04-24 01:12:21 1656680 ----a-w- C:\Windows\System32\drivers\ntfs.sys
.
==================== Find3M ====================
.
2013-04-27 05:27:57 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-27 05:27:57 691592 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-03-29 07:53:48 246072 ----a-w- C:\Windows\System32\drivers\avgidsdrivera.sys
2013-03-21 08:08:24 240952 ----a-w- C:\Windows\System32\drivers\avgtdia.sys
2013-03-19 06:04:06 5550424 ----a-w- C:\Windows\System32\ntoskrnl.exe
2013-03-19 05:46:56 43520 ----a-w- C:\Windows\System32\csrsrv.dll
2013-03-19 05:04:13 3968856 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04:10 3913560 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47:50 6656 ----a-w- C:\Windows\SysWow64\apisetschema.dll
2013-03-19 03:06:33 112640 ----a-w- C:\Windows\System32\smss.exe
2013-03-01 03:36:04 3153408 ----a-w- C:\Windows\System32\win32k.sys
2013-02-22 06:27:49 2312704 ----a-w- C:\Windows\System32\jscript9.dll
2013-02-22 06:20:51 1392128 ----a-w- C:\Windows\System32\wininet.dll
2013-02-22 06:19:37 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl
2013-02-22 06:15:48 173056 ----a-w- C:\Windows\System32\ieUnatt.exe
2013-02-22 06:15:23 599040 ----a-w- C:\Windows\System32\vbscript.dll
2013-02-22 06:12:41 2382848 ----a-w- C:\Windows\System32\mshtml.tlb
2013-02-22 03:46:00 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll
2013-02-22 03:38:00 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll
2013-02-22 03:37:50 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl
2013-02-22 03:34:17 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe
2013-02-22 03:34:03 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll
2013-02-22 03:31:46 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb
2013-02-15 06:08:40 44032 ----a-w- C:\Windows\System32\tsgqec.dll
2013-02-15 06:06:11 3717632 ----a-w- C:\Windows\System32\mstscax.dll
2013-02-15 06:02:26 158720 ----a-w- C:\Windows\System32\aaclient.dll
2013-02-15 04:37:10 3217408 ----a-w- C:\Windows\SysWow64\mstscax.dll
2013-02-15 04:34:10 131584 ----a-w- C:\Windows\SysWow64\aaclient.dll
2013-02-15 03:25:51 36864 ----a-w- C:\Windows\SysWow64\tsgqec.dll
.
============= FINISH: 6:18:58.61 ===============


.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 1/26/2013 1:44:05 PM
System Uptime: 5/13/2013 7:41:08 AM (23 hours ago)
.
Motherboard: Dell Inc. | | 0DPRF9
Processor: AMD Athlon™ II X2 240e Processor | CPU 1 | 2800/200mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 451 GiB total, 405.446 GiB free.
D: is CDROM (UDF)
E: is Removable
G: is Removable
H: is FIXED (NTFS) - 298 GiB total, 277.427 GiB free.
.
==== Disabled Device Manager Items =============
.
Class GUID: {6bdd1fc6-810f-11d0-bec7-08002be2092f}
Description: facap, FastAccess Video Capture
Device ID: ROOT\IMAGE\0000
Manufacturer: Sensible Vision
Name: facap, FastAccess Video Capture
PNP Device ID: ROOT\IMAGE\0000
Service: FACAP
.
==== System Restore Points ===================
.
RP55: 4/23/2013 1:55:00 AM - Scheduled Checkpoint
RP56: 4/24/2013 3:00:11 AM - Windows Update
RP57: 4/25/2013 4:20:06 PM - Installed Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
RP58: 4/25/2013 4:21:13 PM - Installed Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
RP59: 4/25/2013 4:24:06 PM - Installed OpenOffice.org 3.4.1
RP60: 4/25/2013 4:26:30 PM - Removed Microsoft Office 2010
RP61: 4/26/2013 11:39:58 PM - Removed Evernote v. 4.6.4
RP62: 4/27/2013 5:59:34 PM - Installed Dell MusicStage
RP63: 5/5/2013 1:26:16 PM - Scheduled Checkpoint
RP64: 5/13/2013 9:39:18 AM - Scheduled Checkpoint
.
==== Installed Programs ======================
.
Acrobat.com
Adobe Acrobat 9 Pro - English, Français, Deutsch
Adobe AIR
Adobe Anchor Service CS4
Adobe Anchor Service x64 CS4
Adobe Asset Services CS4
Adobe Bridge CS4
Adobe CMaps CS4
Adobe CMaps x64 CS4
Adobe Color - Photoshop Specific CS4
Adobe Color EU Extra Settings CS4
Adobe Color JA Extra Settings CS4
Adobe Color NA Recommended Settings CS4
Adobe Color Video Profiles CS CS4
Adobe Creative Suite 4 Design Premium
Adobe CSI CS4
Adobe CSI CS4 x64
Adobe Default Language CS4
Adobe Device Central CS4
Adobe Dreamweaver CS4
Adobe Drive CS4
Adobe Drive CS4 x64
Adobe Dynamiclink Support
Adobe ExtendScript Toolkit CS4
Adobe Extension Manager CS4
Adobe Fireworks CS4
Adobe Flash CS4
Adobe Flash CS4 Extension - Flash Lite STI en
Adobe Flash CS4 STI-en
Adobe Flash Player 10 ActiveX
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Fonts All
Adobe Fonts All x64
Adobe Illustrator CS4
Adobe InDesign CS4
Adobe InDesign CS4 Application Feature Set Files (Roman)
Adobe InDesign CS4 Common Base Files
Adobe InDesign CS4 Icon Handler
Adobe InDesign CS4 Icon Handler x64
Adobe Linguistics CS4
Adobe Linguistics CS4 x64
Adobe Media Encoder CS4
Adobe Media Encoder CS4 Importer
Adobe Media Player
Adobe Output Module
Adobe PDF Library Files CS4
Adobe PDF Library Files x64 CS4
Adobe Photoshop CS4
Adobe Photoshop CS4 (64 Bit)
Adobe Photoshop CS4 Support
Adobe Reader X (10.1.6) MUI
Adobe Search for Help
Adobe Service Manager Extension
Adobe Setup
Adobe SGM CS4
Adobe SING CS4
Adobe Type Support CS4
Adobe Type Support x64 CS4
Adobe Update Manager CS4
Adobe Version Cue CS4 Server
Adobe WinSoft Linguistics Plugin
Adobe WinSoft Linguistics Plugin x64
Adobe XMP Panels CS4
AdobeColorCommonSetCMYK
AdobeColorCommonSetRGB
Advanced Audio FX Engine
ATI Catalyst Control Center
AVG 2013
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center Graphics Previews Vista
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-core-static
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
CIR Tool Kit
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Connect
CyberLink YouPaint
Dell DataSafe Online
Dell Edoc Viewer
Dell Getting Started Guide
Dell Home Systems Service Agreement
Dell MusicStage
Dell PhotoStage
Dell Product Registration
Dell Stage
Dell Support Center
Dell Touch Software Suite Games
Dell VideoStage
Dell Webcam Central
DellOSD
DirectX 9 Runtime
DW WLAN Card Utility
FastAccess
HP Photosmart 6510 series Basic Device Software
Java Auto Updater
Java™ 6 Update 24
Java™ 6 Update 24 (64-bit)
Junk Mail filter update
kuler
McAfee Security Scan Plus
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Choice Guard
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Touch Pack for Windows 7
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
Microsoft XNA Framework Redistributable 3.0
Motorola Device Manager
Motorola Device Software Update
Motorola Mobile Drivers Installation 5.9.0
MSVCRT
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP3 Parser
MSXML 4.0 SP3 Parser (KB2758694)
Multimedia Card Reader
OpenOffice.org 3.4.1
PDF Settings CS4
Photoshop Camera Raw
Photoshop Camera Raw_x64
PhotoShowExpress
Pixel Bender Toolkit
Rabbit Register
RBVirtualFolder64Inst
Realtek High Definition Audio Driver
Roxio Activation Module
Roxio BackOnTrack
Roxio Burn
Roxio Creator Starter
Roxio Express Labeler 3
Roxio File Backup
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
SetDisplayConfig
Skins
Skype Toolbars
Skype™ 4.2
Sonic CinePlayer Decoder Pack
StickyNotes
Suite Shared Configuration CS4
SUPERAntiSpyware
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Verizon Wireless AC30 Firmware Updates
Visual Studio 2010 x64 Redistributables
VZAccess Manager
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Mail
Windows Live Messenger
Windows Live Movie Maker
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
ZTE USB Drivers
.
==== Event Viewer Messages From Past Week ========
.
5/9/2013 7:40:41 PM, Error: Service Control Manager [7006] - The ScRegSetValueExW call failed for FailureActions with the following error: Access is denied.
5/9/2013 4:01:21 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk3\DR3.
5/9/2013 1:43:53 PM, Error: Tcpip [4199] - The system detected an address conflict for IP address 192.168.254.1 with the system having network hardware address B0-79-94-F3-71-F8. Network operations on this system may be disrupted as a result.
5/13/2013 7:41:46 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
5/13/2013 7:41:45 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
5/13/2013 7:41:44 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
5/13/2013 4:01:16 PM, Error: Disk [11] - The driver detected a controller error on \Device\Harddisk2\DR2.
.
==== End Of File ===========================

[gringo_pr]

Hello Jennilea

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

[Jennilea]

# AdwCleaner v2.300 - Logfile created 05/14/2013 at 08:00:24
# Updated 28/04/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : aar - AAR-PC
# Boot Mode : Normal
# Running from : C:\Users\aar\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\JH5IPUQ5\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Folder Deleted : C:\ProgramData\APN

***** [Registry] *****

Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16476

[OK] Registry is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\aar\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [864 octets] - [14/05/2013 08:00:24]

########## EOF - C:\AdwCleaner[S1].txt - [923 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by aar on Tue 05/14/2013 at 7:58:50.60
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?

Val Name Type Value Data
======== ==== ==========
mgrfiz REG_SZ "C:\Windows\System32\rundll32.exe" "C:\Users\aar\AppData\Roaming\mgrfiz.dll",_Check
dowil REG_SZ "C:\Windows\System32\rundll32.exe" "C:\Users\aar\AppData\Roaming\dowil.dll",GetFlags

Suspicious HKCU\..\Run entries found. Trojan:JS/Medfos.B?

Val Name Type Value Data
======== ==== ==========
mgrfiz REG_SZ "C:\Windows\System32\rundll32.exe" "C:\Users\aar\AppData\Roaming\mgrfiz.dll",_Check
dowil REG_SZ "C:\Windows\System32\rundll32.exe" "C:\Users\aar\AppData\Roaming\dowil.dll",GetFlags




~~~ Registry Keys



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Tue 05/14/2013 at 8:02:30.03
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
It as not redirected me and I have done several searches testing it out also seems to be opening this much faster than it was before.
Jennilea

[gringo_pr]

Hello Jennilea

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

[Jennilea]

ComboFix 13-05-14.01 - aar 05/14/2013 14:13:43.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.2327 [GMT -5:00]
Running from: c:\users\aar\Desktop\ComboFix.exe
AV: AVG Internet Security 2013 *Enabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
FW: AVG Internet Security 2013 *Enabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
SP: AVG Internet Security 2013 *Enabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\PCDr\6032\AddOnDownloaded\1b0b3c38-2b97-4f8d-954b-06296209b73d.dll
c:\programdata\PCDr\6032\AddOnDownloaded\1ea63693-456f-437c-857f-522df77e7357.dll
c:\programdata\PCDr\6032\AddOnDownloaded\32ac3173-77bd-4ec6-9638-94e174508c22.dll
c:\programdata\PCDr\6032\AddOnDownloaded\3e0b29b2-9809-4050-abfc-ef8aff73ceab.dll
c:\programdata\PCDr\6032\AddOnDownloaded\4d4f44db-c9f0-4cc8-a32f-e98ea4fff68d.dll
c:\programdata\PCDr\6032\AddOnDownloaded\5f2ce3e8-3c56-40bb-86d6-a1a41867000b.dll
c:\programdata\PCDr\6032\AddOnDownloaded\7b6e388f-35d0-44f8-aa2c-20538273473f.dll
c:\programdata\PCDr\6032\AddOnDownloaded\7dd123b0-30e9-4f67-b7e2-20e7374cbb87.dll
c:\programdata\PCDr\6032\AddOnDownloaded\88bde4bf-b24d-4cb6-92ef-eb02d3276f09.dll
c:\programdata\PCDr\6032\AddOnDownloaded\96c23f75-9f21-4ef8-a3c8-1a554b815309.dll
c:\programdata\PCDr\6032\AddOnDownloaded\97cd9b9c-9747-469a-acfa-cfbf8aed528a.dll
c:\programdata\PCDr\6032\AddOnDownloaded\9cdc7b97-c1d2-495c-8b7f-12fd3c7e14b8.dll
c:\programdata\PCDr\6032\AddOnDownloaded\be661974-a339-4e9a-bea4-bda0af68ba7f.dll
c:\programdata\PCDr\6032\AddOnDownloaded\bea3f575-677a-4c92-89ca-7be8480c11a9.dll
c:\programdata\PCDr\6032\AddOnDownloaded\c0ff87a7-2f82-4d5e-8d0f-38cbd0c2f4d1.dll
c:\programdata\PCDr\6032\AddOnDownloaded\ca35a61e-780d-401f-891e-22b67162d061.dll
c:\programdata\PCDr\6032\AddOnDownloaded\caf72ad2-a222-415c-a303-8ca35e466713.dll
c:\programdata\PCDr\6032\AddOnDownloaded\d04640e7-f772-4909-8f8e-f8294ff0752f.dll
c:\programdata\PCDr\6032\AddOnDownloaded\d2597799-52b1-4a68-9280-897ad5c0c18e.dll
c:\programdata\PCDr\6032\AddOnDownloaded\fb803e34-29ed-4941-a7b3-4074ca51286c.dll
c:\users\aar\AppData\Roaming\dowil.dll
c:\users\aar\AppData\Roaming\mgrfiz.dll
c:\users\aar\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk
c:\users\aar\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk\rasphone.pbk
c:\windows\assembly\GAC_32\Desktop.ini
c:\windows\assembly\GAC_64\Desktop.ini
c:\windows\SysWow64\pt
c:\windows\SysWow64\pt\Lagoon.resources.dll
H:\Autorun.inf
H:\Setup.exe
.
.
((((((((((((((((((((((((( Files Created from 2013-04-14 to 2013-05-14 )))))))))))))))))))))))))))))))
.
.
2013-05-14 12:58 . 2013-05-14 12:58 -------- d-----w- c:\windows\ERUNT
2013-05-14 12:57 . 2013-05-14 12:57 -------- d-----w- C:\JRT
2013-04-25 21:29 . 2013-04-25 21:29 -------- d-----w- c:\users\aar\AppData\Roaming\OpenOffice.org
2013-04-25 21:24 . 2013-04-25 21:24 -------- d-----w- c:\program files (x86)\OpenOffice.org 3
2013-04-24 01:12 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-23 13:04 . 2013-04-23 13:04 -------- d-----w- c:\programdata\Creative
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-27 05:27 . 2013-02-22 02:27 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-27 05:27 . 2013-02-22 02:27 691592 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-04-10 08:02 . 2013-02-05 04:24 72702784 ----a-w- c:\windows\system32\MRT.exe
2013-03-29 07:53 . 2013-03-29 07:53 246072 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys
2013-03-21 08:08 . 2013-03-21 08:08 240952 ----a-w- c:\windows\system32\drivers\avgtdia.sys
2013-03-19 06:04 . 2013-04-10 03:02 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 05:46 . 2013-04-10 03:02 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 03:02 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 03:02 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 03:02 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 03:02 112640 ----a-w- c:\windows\system32\smss.exe
2013-03-01 03:36 . 2013-04-10 03:02 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-02-22 06:57 . 2013-04-10 08:00 17817088 ----a-w- c:\windows\system32\mshtml.dll
2013-02-22 06:29 . 2013-04-10 08:00 10925568 ----a-w- c:\windows\system32\ieframe.dll
2013-02-22 06:27 . 2013-04-10 08:01 2312704 ----a-w- c:\windows\system32\jscript9.dll
2013-02-22 06:21 . 2013-04-10 08:01 1346560 ----a-w- c:\windows\system32\urlmon.dll
2013-02-22 06:20 . 2013-04-10 08:01 1392128 ----a-w- c:\windows\system32\wininet.dll
2013-02-22 06:19 . 2013-04-10 08:01 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
2013-02-22 06:18 . 2013-04-10 08:01 237056 ----a-w- c:\windows\system32\url.dll
2013-02-22 06:17 . 2013-04-10 08:01 85504 ----a-w- c:\windows\system32\jsproxy.dll
2013-02-22 06:15 . 2013-04-10 08:01 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2013-02-22 06:15 . 2013-04-10 08:01 599040 ----a-w- c:\windows\system32\vbscript.dll
2013-02-22 06:15 . 2013-04-10 08:01 816640 ----a-w- c:\windows\system32\jscript.dll
2013-02-22 06:14 . 2013-04-10 08:01 729088 ----a-w- c:\windows\system32\msfeeds.dll
2013-02-22 06:13 . 2013-04-10 08:01 2147840 ----a-w- c:\windows\system32\iertutil.dll
2013-02-22 06:13 . 2013-04-10 08:01 96768 ----a-w- c:\windows\system32\mshtmled.dll
2013-02-22 06:12 . 2013-04-10 08:01 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-02-22 06:09 . 2013-04-10 08:01 248320 ----a-w- c:\windows\system32\ieui.dll
2013-02-22 03:46 . 2013-04-10 08:01 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll
2013-02-22 03:38 . 2013-04-10 08:01 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
2013-02-22 03:37 . 2013-04-10 08:01 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-02-22 03:34 . 2013-04-10 08:01 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-02-22 03:34 . 2013-04-10 08:01 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-02-22 03:31 . 2013-04-10 08:01 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-02-15 06:08 . 2013-04-10 03:02 44032 ----a-w- c:\windows\system32\tsgqec.dll
2013-02-15 06:06 . 2013-04-10 03:02 3717632 ----a-w- c:\windows\system32\mstscax.dll
2013-02-15 06:02 . 2013-04-10 03:02 158720 ----a-w- c:\windows\system32\aaclient.dll
2013-02-15 04:37 . 2013-04-10 03:02 3217408 ----a-w- c:\windows\SysWow64\mstscax.dll
2013-02-15 04:34 . 2013-04-10 03:02 131584 ----a-w- c:\windows\SysWow64\aaclient.dll
2013-02-15 03:25 . 2013-04-10 03:02 36864 ----a-w- c:\windows\SysWow64\tsgqec.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-11-01 5629312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ShwiconXP6366"="c:\program files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe" [2009-07-17 237568]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-22 98304]
"FATrayAlert"="c:\program files (x86)\Sensible Vision\Fast Access\FATrayMon.exe" [2010-02-22 95560]
"StickyNotesWidget"="c:\program files (x86)\Dell Touch Software Suite\StickyNotes\notes_startup_widgets.exe" [2010-12-20 640232]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2010-08-19 487562]
"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2010-11-10 4144448]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-12-18 38112]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2013-04-29 4408368]
"AccuWeatherWidget"="c:\program files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" [2012-02-01 968048]
"AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]
.
c:\users\aar\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.4.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\FastAccess]
2010-02-22 20:24 144712 ----a-w- c:\program files (x86)\Sensible Vision\Fast Access\FALogNot.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli FAPassSync
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
R3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]
R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys [2009-01-29 6144]
R3 FACAP;facap, FastAccess Video Capture;c:\windows\system32\DRIVERS\facap.sys [2008-09-25 238848]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2013-04-10 1038088]
R3 massfilter;Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2010-12-03 11776]
R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2012-06-11 22016]
R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2012-01-25 9728]
R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys [2012-06-08 27136]
R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys [2011-11-08 11776]
R3 PCDSRVC{1E208CE0-FB7451FF-06020200}_0;PCDSRVC{1E208CE0-FB7451FF-06020200}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2013-01-28 25584]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-02-02 1255736]
R3 ZTEusbgps;ZTE GPS Port;c:\windows\system32\DRIVERS\ZTEusbgps.sys [2010-12-03 121344]
R3 ZTEusbnmeaext;ZTE NMEAExt Port;c:\windows\system32\DRIVERS\ZTEusbnmeaext.sys [2010-12-03 121344]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2013-02-08 71480]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2013-02-08 311096]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2013-02-08 116536]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2013-02-08 45880]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2013-03-29 246072]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2013-02-08 206136]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2013-03-21 240952]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-07-11 140672]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-09-21 203264]
S2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2013-04-25 4936752]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-04-18 283136]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-02-28 821664]
S2 DellOSDservice;DellOSDservice;c:\program files\Dell\OSD\DellOSDservice.exe [2010-11-25 7168]
S2 FAService;FAService;c:\program files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-02-22 2409800]
S2 Motorola Device Manager;Motorola Device Manager Service;c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2012-10-23 120728]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 PST Service;PST Service;c:\program files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [2011-09-02 65657]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2009-12-03 483688]
S3 BcmVWL;Broadcom Virtual Wireless;c:\windows\system32\DRIVERS\bcmvwl64.sys [2010-02-02 20984]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2010-08-12 175168]
S3 nuviocir;Nuvoton W836x7HG CIR Device Driver;c:\windows\system32\DRIVERS\nuviocir_win7_x64.sys [2010-07-14 33792]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-06-23 344680]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2009-12-03 721768]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2009-12-03 269672]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2009-12-03 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2009-12-03 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2009-12-03 209768]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-22 05:27]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-22 10920552]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-02-02 5712896]
"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2012-02-01 2195824]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.254.254
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKCU-Run-ROC_ROC_APR2013_AV - c:\users\aar\AppData\Roaming\AVG April 2013 Campaign\AVG-Secure-Search-Update.exe
Wow6432Node-HKCU-Run-mgrfiz - c:\users\aar\AppData\Roaming\mgrfiz.dll
Wow6432Node-HKCU-Run-dowil - c:\users\aar\AppData\Roaming\dowil.dll
Wow6432Node-HKLM-Run-FAStartup - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Toolbar-Locked - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020200}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
------------------------ Other Running Processes ------------------------
.
c:\program files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
c:\program files (x86)\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
c:\program files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
c:\program files (x86)\Common Files\Java\Java Update\jusched.exe
.
**************************************************************************
.
Completion time: 2013-05-14 14:24:04 - machine was rebooted
ComboFix-quarantined-files.txt 2013-05-14 19:24
.
Pre-Run: 434,908,803,072 bytes free
Post-Run: 434,962,792,448 bytes free
.
- - End Of File - - 2B2BAA73075E14DFCCD029049826CB4C


Only issues I had was it did throw up two errors "Illegal operation attempted on a registry key that has been marked for deletion" I was able to reboot and it worked like it should.
No redirects when I do a search
Jennilea

[gringo_pr]

Hello Jennilea

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
  
• report from Combofix
• let me know of any problems you may have had
• How is the computer doing now after running the script?

Gringo

[Jennilea]

ComboFix 13-05-14.01 - aar 05/14/2013 17:12:00.2.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3836.2545 [GMT -5:00]
Running from: c:\users\aar\Desktop\ComboFix.exe
Command switches used :: c:\users\aar\Desktop\CFScript.txt
AV: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {0E9420C4-06B3-7FA0-3AB1-6E49CB52ECD9}
FW: AVG Internet Security 2013 *Disabled* {36AFA1E1-4CDC-7EF8-11EE-C77C3581ABA2}
SP: AVG AntiVirus Free Edition 2013 *Disabled/Updated* {B5F5C120-2089-702E-0001-553BB0D5A664}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\programdata\PCDr\6032\AddOnDownloaded\1b0b3c38-2b97-4f8d-954b-06296209b73d.dll
c:\programdata\PCDr\6032\AddOnDownloaded\1ea63693-456f-437c-857f-522df77e7357.dll
c:\programdata\PCDr\6032\AddOnDownloaded\32ac3173-77bd-4ec6-9638-94e174508c22.dll
c:\programdata\PCDr\6032\AddOnDownloaded\3e0b29b2-9809-4050-abfc-ef8aff73ceab.dll
c:\programdata\PCDr\6032\AddOnDownloaded\4d4f44db-c9f0-4cc8-a32f-e98ea4fff68d.dll
c:\programdata\PCDr\6032\AddOnDownloaded\5f2ce3e8-3c56-40bb-86d6-a1a41867000b.dll
c:\programdata\PCDr\6032\AddOnDownloaded\7b6e388f-35d0-44f8-aa2c-20538273473f.dll
c:\programdata\PCDr\6032\AddOnDownloaded\7dd123b0-30e9-4f67-b7e2-20e7374cbb87.dll
c:\programdata\PCDr\6032\AddOnDownloaded\88bde4bf-b24d-4cb6-92ef-eb02d3276f09.dll
c:\programdata\PCDr\6032\AddOnDownloaded\96c23f75-9f21-4ef8-a3c8-1a554b815309.dll
c:\programdata\PCDr\6032\AddOnDownloaded\97cd9b9c-9747-469a-acfa-cfbf8aed528a.dll
c:\programdata\PCDr\6032\AddOnDownloaded\9cdc7b97-c1d2-495c-8b7f-12fd3c7e14b8.dll
c:\programdata\PCDr\6032\AddOnDownloaded\be661974-a339-4e9a-bea4-bda0af68ba7f.dll
c:\programdata\PCDr\6032\AddOnDownloaded\bea3f575-677a-4c92-89ca-7be8480c11a9.dll
c:\programdata\PCDr\6032\AddOnDownloaded\c0ff87a7-2f82-4d5e-8d0f-38cbd0c2f4d1.dll
c:\programdata\PCDr\6032\AddOnDownloaded\ca35a61e-780d-401f-891e-22b67162d061.dll
c:\programdata\PCDr\6032\AddOnDownloaded\caf72ad2-a222-415c-a303-8ca35e466713.dll
c:\programdata\PCDr\6032\AddOnDownloaded\d04640e7-f772-4909-8f8e-f8294ff0752f.dll
c:\programdata\PCDr\6032\AddOnDownloaded\d2597799-52b1-4a68-9280-897ad5c0c18e.dll
c:\programdata\PCDr\6032\AddOnDownloaded\fb803e34-29ed-4941-a7b3-4074ca51286c.dll
c:\users\aar\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk
c:\users\aar\AppData\Roaming\Microsoft\Network\Connections\Pbk\_hiddenPbk\rasphone.pbk
.
.
((((((((((((((((((((((((( Files Created from 2013-04-14 to 2013-05-14 )))))))))))))))))))))))))))))))
.
.
2013-05-14 22:16 . 2013-05-14 22:16 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-05-14 12:58 . 2013-05-14 12:58 -------- d-----w- c:\windows\ERUNT
2013-05-14 12:57 . 2013-05-14 12:57 -------- d-----w- C:\JRT
2013-04-25 21:29 . 2013-04-25 21:29 -------- d-----w- c:\users\aar\AppData\Roaming\OpenOffice.org
2013-04-25 21:24 . 2013-04-25 21:24 -------- d-----w- c:\program files (x86)\OpenOffice.org 3
2013-04-24 01:12 . 2013-04-12 14:45 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-23 13:04 . 2013-04-23 13:04 -------- d-----w- c:\programdata\Creative
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-04-27 05:27 . 2013-02-22 02:27 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-04-27 05:27 . 2013-02-22 02:27 691592 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-04-10 08:02 . 2013-02-05 04:24 72702784 ----a-w- c:\windows\system32\MRT.exe
2013-03-29 07:53 . 2013-03-29 07:53 246072 ----a-w- c:\windows\system32\drivers\avgidsdrivera.sys
2013-03-21 08:08 . 2013-03-21 08:08 240952 ----a-w- c:\windows\system32\drivers\avgtdia.sys
2013-03-19 06:04 . 2013-04-10 03:02 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 05:46 . 2013-04-10 03:02 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 03:02 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 03:02 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 03:02 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 03:02 112640 ----a-w- c:\windows\system32\smss.exe
2013-03-01 03:36 . 2013-04-10 03:02 3153408 ----a-w- c:\windows\system32\win32k.sys
2013-02-22 06:57 . 2013-04-10 08:00 17817088 ----a-w- c:\windows\system32\mshtml.dll
2013-02-22 06:29 . 2013-04-10 08:00 10925568 ----a-w- c:\windows\system32\ieframe.dll
2013-02-22 06:27 . 2013-04-10 08:01 2312704 ----a-w- c:\windows\system32\jscript9.dll
2013-02-22 06:21 . 2013-04-10 08:01 1346560 ----a-w- c:\windows\system32\urlmon.dll
2013-02-22 06:20 . 2013-04-10 08:01 1392128 ----a-w- c:\windows\system32\wininet.dll
2013-02-22 06:19 . 2013-04-10 08:01 1494528 ----a-w- c:\windows\system32\inetcpl.cpl
2013-02-22 06:18 . 2013-04-10 08:01 237056 ----a-w- c:\windows\system32\url.dll
2013-02-22 06:17 . 2013-04-10 08:01 85504 ----a-w- c:\windows\system32\jsproxy.dll
2013-02-22 06:15 . 2013-04-10 08:01 173056 ----a-w- c:\windows\system32\ieUnatt.exe
2013-02-22 06:15 . 2013-04-10 08:01 599040 ----a-w- c:\windows\system32\vbscript.dll
2013-02-22 06:15 . 2013-04-10 08:01 816640 ----a-w- c:\windows\system32\jscript.dll
2013-02-22 06:14 . 2013-04-10 08:01 729088 ----a-w- c:\windows\system32\msfeeds.dll
2013-02-22 06:13 . 2013-04-10 08:01 2147840 ----a-w- c:\windows\system32\iertutil.dll
2013-02-22 06:13 . 2013-04-10 08:01 96768 ----a-w- c:\windows\system32\mshtmled.dll
2013-02-22 06:12 . 2013-04-10 08:01 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-02-22 06:09 . 2013-04-10 08:01 248320 ----a-w- c:\windows\system32\ieui.dll
2013-02-22 03:46 . 2013-04-10 08:01 1800704 ----a-w- c:\windows\SysWow64\jscript9.dll
2013-02-22 03:38 . 2013-04-10 08:01 1129472 ----a-w- c:\windows\SysWow64\wininet.dll
2013-02-22 03:37 . 2013-04-10 08:01 1427968 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-02-22 03:34 . 2013-04-10 08:01 142848 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-02-22 03:34 . 2013-04-10 08:01 420864 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-02-22 03:31 . 2013-04-10 08:01 2382848 ----a-w- c:\windows\SysWow64\mshtml.tlb
2013-02-15 06:08 . 2013-04-10 03:02 44032 ----a-w- c:\windows\system32\tsgqec.dll
2013-02-15 06:06 . 2013-04-10 03:02 3717632 ----a-w- c:\windows\system32\mstscax.dll
2013-02-15 06:02 . 2013-04-10 03:02 158720 ----a-w- c:\windows\system32\aaclient.dll
2013-02-15 04:37 . 2013-04-10 03:02 3217408 ----a-w- c:\windows\SysWow64\mstscax.dll
2013-02-15 04:34 . 2013-04-10 03:02 131584 ----a-w- c:\windows\SysWow64\aaclient.dll
2013-02-15 03:25 . 2013-04-10 03:02 36864 ----a-w- c:\windows\SysWow64\tsgqec.dll
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2012-11-01 5629312]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"ShwiconXP6366"="c:\program files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe" [2009-07-17 237568]
"StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2010-09-22 98304]
"FATrayAlert"="c:\program files (x86)\Sensible Vision\Fast Access\FATrayMon.exe" [2010-02-22 95560]
"StickyNotesWidget"="c:\program files (x86)\Dell Touch Software Suite\StickyNotes\notes_startup_widgets.exe" [2010-12-20 640232]
"Dell Webcam Central"="c:\program files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" [2010-08-19 487562]
"Dell Registration"="c:\program files (x86)\System Registration\prodreg.exe" [2010-11-10 4144448]
"Dell DataSafe Online"="c:\program files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe" [2010-08-26 1117528]
"Adobe Reader Speed Launcher"="c:\program files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe" [2012-12-18 38112]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2012-12-03 946352]
"RoxWatchTray"="c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe" [2010-11-25 240112]
"Desktop Disc Tool"="c:\program files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe" [2010-11-17 514544]
"AVG_UI"="c:\program files (x86)\AVG\AVG2013\avgui.exe" [2013-04-29 4408368]
"AccuWeatherWidget"="c:\program files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" [2012-02-01 968048]
"AdobeCS4ServiceManager"="c:\program files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" [2008-08-14 611712]
"Adobe Acrobat Speed Launcher"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe" [2008-06-12 37232]
"Acrobat Assistant 8.0"="c:\program files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe" [2008-06-12 640376]
"FAStartup"="" [BU]
.
c:\users\aar\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
OpenOffice.org 3.4.1.lnk - c:\program files (x86)\OpenOffice.org 3\program\quickstart.exe [2012-8-13 1199104]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\FastAccess]
2010-02-22 20:24 144712 ----a-w- c:\program files (x86)\Sensible Vision\Fast Access\FALogNot.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\system\currentcontrolset\control\lsa]
Notification Packages REG_MULTI_SZ scecli FAPassSync
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
R2 AVGIDSAgent;AVGIDSAgent;c:\program files (x86)\AVG\AVG2013\avgidsagent.exe [2013-04-25 4936752]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 RoxWatch12;Roxio Hard Drive Watcher 12;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe [2010-11-25 219632]
R3 Adobe Version Cue CS4;Adobe Version Cue CS4;c:\program files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe [2008-08-15 284016]
R3 BTCFilterService;USB Networking Driver Filter Service;c:\windows\system32\DRIVERS\motfilt.sys [2009-01-29 6144]
R3 FACAP;facap, FastAccess Video Capture;c:\windows\system32\DRIVERS\facap.sys [2008-09-25 238848]
R3 FLEXnet Licensing Service 64;FLEXnet Licensing Service 64;c:\program files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe [2013-04-10 1038088]
R3 massfilter;Mass Storage Filter Driver;c:\windows\system32\drivers\massfilter.sys [2010-12-03 11776]
R3 motccgp;Motorola USB Composite Device Driver;c:\windows\system32\DRIVERS\motccgp.sys [2012-06-11 22016]
R3 motccgpfl;MotCcgpFlService;c:\windows\system32\DRIVERS\motccgpfl.sys [2012-01-25 9728]
R3 Motousbnet;Motorola USB Networking Driver Service;c:\windows\system32\DRIVERS\Motousbnet.sys [2012-06-08 27136]
R3 motusbdevice;Motorola USB Dev Driver;c:\windows\system32\DRIVERS\motusbdevice.sys [2011-11-08 11776]
R3 RoxMediaDB12OEM;RoxMediaDB12OEM;c:\program files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe [2010-11-25 1116656]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2010-11-20 59392]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-02-02 1255736]
R3 ZTEusbgps;ZTE GPS Port;c:\windows\system32\DRIVERS\ZTEusbgps.sys [2010-12-03 121344]
R3 ZTEusbnmeaext;ZTE NMEAExt Port;c:\windows\system32\DRIVERS\ZTEusbnmeaext.sys [2010-12-03 121344]
S0 AVGIDSHA;AVGIDSHA;c:\windows\system32\DRIVERS\avgidsha.sys [2013-02-08 71480]
S0 Avgloga;AVG Logging Driver;c:\windows\system32\DRIVERS\avgloga.sys [2013-02-08 311096]
S0 Avgmfx64;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\DRIVERS\avgmfx64.sys [2013-02-08 116536]
S0 Avgrkx64;AVG Anti-Rootkit Driver;c:\windows\system32\DRIVERS\avgrkx64.sys [2013-02-08 45880]
S0 PxHlpa64;PxHlpa64;c:\windows\System32\Drivers\PxHlpa64.sys [2010-03-19 55856]
S1 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\DRIVERS\avgidsdrivera.sys [2013-03-29 246072]
S1 Avgldx64;AVG AVI Loader Driver;c:\windows\system32\DRIVERS\avgldx64.sys [2013-02-08 206136]
S1 Avgtdia;AVG TDI Driver;c:\windows\system32\DRIVERS\avgtdia.sys [2013-03-21 240952]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2012-07-11 140672]
S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2010-09-21 203264]
S2 avgwd;AVG WatchDog;c:\program files (x86)\AVG\AVG2013\avgwdsvc.exe [2013-04-18 283136]
S2 cvhsvc;Client Virtualization Handler;c:\program files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE [2010-02-28 821664]
S2 DellOSDservice;DellOSDservice;c:\program files\Dell\OSD\DellOSDservice.exe [2010-11-25 7168]
S2 FAService;FAService;c:\program files (x86)\Sensible Vision\Fast Access\FAService.exe [2010-02-22 2409800]
S2 Motorola Device Manager;Motorola Device Manager Service;c:\program files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2012-10-23 120728]
S2 NOBU;Dell DataSafe Online;c:\program files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe SERVICE [x]
S2 PST Service;PST Service;c:\program files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe [2011-09-02 65657]
S2 sftlist;Application Virtualization Client;c:\program files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2009-12-03 483688]
S3 BcmVWL;Broadcom Virtual Wireless;c:\windows\system32\DRIVERS\bcmvwl64.sys [2010-02-02 20984]
S3 CtClsFlt;Creative Camera Class Upper Filter Driver;c:\windows\system32\DRIVERS\CtClsFlt.sys [2010-08-12 175168]
S3 nuviocir;Nuvoton W836x7HG CIR Device Driver;c:\windows\system32\DRIVERS\nuviocir_win7_x64.sys [2010-07-14 33792]
S3 PCDSRVC{1E208CE0-FB7451FF-06020200}_0;PCDSRVC{1E208CE0-FB7451FF-06020200}_0 - PCDR Kernel Mode Service Helper Driver;c:\program files\dell support center\pcdsrvc_x64.pkms [2013-01-28 25584]
S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys [2010-06-23 344680]
S3 Sftfs;Sftfs;c:\windows\system32\DRIVERS\Sftfslh.sys [2009-12-03 721768]
S3 Sftplay;Sftplay;c:\windows\system32\DRIVERS\Sftplaylh.sys [2009-12-03 269672]
S3 Sftredir;Sftredir;c:\windows\system32\DRIVERS\Sftredirlh.sys [2009-12-03 25960]
S3 Sftvol;Sftvol;c:\windows\system32\DRIVERS\Sftvollh.sys [2009-12-03 22376]
S3 sftvsa;Application Virtualization Service Agent;c:\program files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2009-12-03 209768]
.
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-14 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-02-22 05:27]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"RtHDVCpl"="c:\program files\Realtek\Audio\HDA\RAVCpl64.exe" [2010-06-22 10920552]
"Broadcom Wireless Manager UI"="c:\program files\Dell\DW WLAN Card\WLTRAY.exe" [2010-02-02 5712896]
"DellStage"="c:\program files (x86)\Dell Stage\Dell Stage\stage_primary.exe" [2012-02-01 2195824]
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://www.google.com/
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: Append Link Target to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Append to Existing PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert Link Target to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert to Adobe PDF - c:\program files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
IE: E&xport to Microsoft Excel - c:\progra~2\MIF5BA~1\Office12\EXCEL.EXE/3000
TCP: DhcpNameServer = 192.168.254.254
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-Locked - (no file)
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
.
.
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\services\PCDSRVC{1E208CE0-FB7451FF-06020200}_0]
"ImagePath"="\??\c:\program files\dell support center\pcdsrvc_x64.pkms"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_6_602_180_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_6_602_180.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-05-14 17:17:45
ComboFix-quarantined-files.txt 2013-05-14 22:17
ComboFix2.txt 2013-05-14 19:24
.
Pre-Run: 435,045,924,864 bytes free
Post-Run: 434,756,317,184 bytes free
.
- - End Of File - - 453C24B8423D12B752280EB7C72B6905


No problems this time
and still no redirects
Jennilea

[gringo_pr]

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove


Adobe Reader X (10.1.6) MUI
Java™ 6 Update 24
Java™ 6 Update 24 (64-bit)
McAfee Security Scan Plus

[/list]

Please download and install Revo Uninstaller Free

• Double click Revo Uninstaller to run it.
• From the list of programs double click on The Program to remove
• When prompted if you want to uninstall click Yes.
• Be sure the Moderate option is selected then click Next.
• The program will run, If prompted again click Yes
• when the built-in uninstaller is finished click on Next.
• Once the program has searched for leftovers click Next.
• Check/tick the bolded items only on the list then click Delete
• when prompted click on Yes and then on next.
• put a check on any folders that are found and select delete
• when prompted select yes then on next
• Once done click Finish.

.

Update Adobe reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com.../readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]
Clean Out Temp Files

• This small application you may want to keep and use once a week to keep the computer clean.
  
  Download CCleaner from here http://www.ccleaner.com/
  
  
• Run the installer to install the application.
• When it gives you the option to install Yahoo toolbar uncheck the box next to it.
• Run CCleaner. default settings are fine
• Click Run Cleaner.
• Close CCleaner.

Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.


Download HijackThis

• Go Here to download HijackThis program
• Save HijackThis to your desktop.
• Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
• Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
• copy and paste hijackthis report into the topic

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

[Jennilea]

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.15.02

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 9.0.8112.16421
aar :: AAR-PC [administrator]

5/15/2013 12:25:29 AM
mbam-log-2013-05-15 (00-25-29).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 217209
Time elapsed: 2 minute(s), 55 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 12:30:16 AM, on 5/15/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v9.00 (9.00.8112.16476)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.exe
C:\Program Files (x86)\OpenOffice.org 3\program\soffice.bin
C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperAgent.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
C:\Program Files (x86)\Sensible Vision\Fast Access\FATrayAlert.exe
C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe
C:\Program Files (x86)\AVG\AVG2013\avgui.exe
C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe
C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\acrotray.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Users\aar\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\0IYRWFW6\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft....k/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files (x86)\Microsoft\Search Enhancement Pack\Search Helper\SearchHelper.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FAIESSO Helper Object - {A2F122DA-055F-4df7-8F24-7354DBDBA85B} - c:\Program Files (x86)\Sensible Vision\Fast Access\FAIESSO.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll (file missing)
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O2 - BHO: SmartSelect - {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files (x86)\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ShwiconXP6366] c:\Program Files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe
O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKLM\..\Run: [FATrayAlert] c:\Program Files (x86)\Sensible Vision\Fast Access\FATrayMon.exe
O4 - HKLM\..\Run: [StickyNotesWidget] "c:\Program Files (x86)\Dell Touch Software Suite\StickyNotes\notes_startup_widgets.exe --renderer null"
O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
O4 - HKLM\..\Run: [Dell DataSafe Online] C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuClient.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
O4 - HKLM\..\Run: [AVG_UI] "C:\Program Files (x86)\AVG\AVG2013\avgui.exe" /TRAYONLY
O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\RunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent
O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
O8 - Extra context menu item: Append Link Target to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Append to Existing PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert Link Target to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MIF5BA~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O9 - Extra 'Tools' menuitem: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: FastAccess - c:\Program Files (x86)\Sensible Vision\Fast Access\FALogNot.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: Adobe Version Cue CS4 - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\Adobe Version Cue CS4\Server\bin\VersionCueCS4.exe
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgidsagent.exe
O23 - Service: AVG WatchDog (avgwd) - AVG Technologies CZ, s.r.o. - C:\Program Files (x86)\AVG\AVG2013\avgwdsvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: FAService - Sensible Vision - c:\Program Files (x86)\Sensible Vision\Fast Access\FAService.exe
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: FLEXnet Licensing Service 64 - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService64.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Motorola Device Manager Service (Motorola Device Manager) - Unknown owner - C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Dell DataSafe Online (NOBU) - Dell, Inc. - C:\Program Files (x86)\Dell\Dell Datasafe Online\NOBuAgent.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: PST Service - Motorola - C:\Program Files (x86)\Motorola\MotForwardDaemon\ForwardDaemon.exe
O23 - Service: RoxMediaDB12OEM - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxMediaDB12OEM.exe
O23 - Service: Roxio Hard Drive Watcher 12 (RoxWatch12) - Sonic Solutions - C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatch12OEM.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: DW WLAN Tray Service (wltrysvc) - Dell Inc. - C:\Program Files\Dell\DW WLAN Card\WLTRYSVC.EXE
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12853 bytes


No problems for this round and still no redirects speed is also improved again.
Jennilea

[gringo_pr]

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis (rightclick and run as admin)
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  • 
    O4 - HKLM\..\Run: [ShwiconXP6366] c:\Program Files (x86)\Multimedia Card Reader(6366)\ShwiconXP6366.exe
    O4 - HKLM\..\Run: [StartCCC] "c:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [Dell Webcam Central] "C:\Program Files (x86)\Dell Webcam\Dell Webcam Central\WebcamDell2.exe" /mode2
    O4 - HKLM\..\Run: [Dell Registration] C:\Program Files (x86)\System Registration\prodreg.exe /boot
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 10.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [RoxWatchTray] "C:\Program Files (x86)\Common Files\Roxio Shared\OEM\12.0\SharedCOM\RoxWatchTray12OEM.exe"
    O4 - HKLM\..\Run: [Desktop Disc Tool] "C:\Program Files (x86)\Roxio\OEM\Roxio Burn\RoxioBurnLauncher.exe"
    O4 - HKLM\..\Run: [AccuWeatherWidget] "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\accuweather.exe" "C:\Program Files (x86)\Dell Stage\Dell Stage\AccuWeather\start.umj" --startup
    O4 - HKLM\..\Run: [AdobeCS4ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS4ServiceManager\CS4ServiceManager.exe" -launchedbylogin
    O4 - HKLM\..\Run: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrobat_sl.exe"
    O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 9.0\Acrobat\Acrotray.exe"
    O4 - HKLM\..\Run: [Adobe_ID0ENQBO] C:\PROGRA~2\COMMON~1\Adobe\ADOBEV~1\Server\bin\VERSIO~2.EXE
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - Startup: OpenOffice.org 3.4.1.lnk = C:\Program Files (x86)\OpenOffice.org 3\program\quickstart.exe
    
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the Run ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the add/on to be installed
  
  • Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• wait for the virus definitions to be downloaded
• Wait for the scan to finish

When the scan is complete

• If no threats were found
  
• put a checkmark in "Uninstall application on close"
• close program
• report to me that nothing was found

• If threats were found
  
• click on "list of threats found"
• click on "export to text file" and save it as ESET SCAN and save to the desktop
• Click on back
• put a checkmark in "Uninstall application on close"
• click on finish
• close program
• copy and paste the report here

Gringo

[Jennilea]

C:\Qoobox\Quarantine\C\Users\aar\AppData\Roaming\dowil.dll.vir a variant of Win32/Medfos.PF trojan
C:\Qoobox\Quarantine\C\Users\aar\AppData\Roaming\mgrfiz.dll.vir a variant of Win32/Medfos.PF trojan
C:\Users\aar\AppData\Local\Google\Chrome\User Data\Default\Cache\f_00064e Win32/Toolbar.SearchSuite application
C:\Users\aar\Downloads\iLividSetup.exe Win32/Toolbar.SearchSuite application
H:\ArtRage v2.5.20\Ambient.Design.ArtRage.v2.5.19.Multilingual.Retail.Incl.Keymaker-ZWT\keygen.exe a variant of Win32/Keygen.CX application

[gringo_pr]

Hello Jennilea

There are some minor things in your online scan that should be removed.


delete files

• Copy all text in the code box (below)...to Notepad.
  

  @echo off
  del /f /s /q "C:\Users\aar\AppData\Local\Google\Chrome\User Data\Default\Cache\f_00064e"
  del /f /s /q "C:\Users\aar\Downloads\iLividSetup.exe"
  del /f /s /q "H:\ArtRage v2.5.20\Ambient.Design.ArtRage.v2.5.19.Multilingual.Retail.Incl.Keymaker-ZWT\keygen.exe"
  del %0

• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box ComboFix /Uninstall and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
• 

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java


During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

Link to download latest version. - install Java

How to disable java in your web browsers - Disable Java



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

• Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  
• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
  
  
  Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo

[Jennilea]

Thanks so much for the help