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slow computer [Closed]


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#1
marktheja

marktheja

    New Member

  • Member
  • Pip
  • 1 posts
avira free antivirus
advanced systemcare
iobit malware fighter
computer slow
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#2
Nutloaf

Nutloaf

    Trusted Helper

  • Malware Removal
  • 1,790 posts
Hello marktheja :welcome:

My name is Nutloaf, and I will be helping you with your issues.

I am currently in training and my posts will need to be reviewed by an expert, so expect a slight delay between posts.


Having multiple Antivirus programs installed could be the cause of your problems. I would also like to check for Malware. Firstly:

1. Did you pay for any of these programs?
2. Did you download all 3?
Please complete the following:

1. Uninstall 2 Antivirus
Having more than 1 Antivirus installed will cause problems, a slow computer for example or no protection as they can cancel each other out.
  • If all 3 are free then I would keep Avira, and uninstall Advanced Systemcare and iObit Malware Fighter.
  • Click Start select Control Panel then select Add or Remove Programs for XP or Programs and Features for Vista and above.
  • Uninstall Advanced Systemcare and iObit Malware Fighter.

2. DOWNLOAD OTL
  • Using this link Download OTL and save it to your Desktop
  • If saved to another location, right click the OTL icon and Select Cut then right click on Desktop and select Paste
  • Double Click the OTL icon for XP, for Vista and above right click OTL and Run as Administrator.
  • Make sure the following boxes are checked:
  • Standard Output
  • Scan All Users
  • Use Company-Name WhiteList
  • Skip Microsoft Files
  • Use No-Company-Name WhiteList
  • LOP Check
  • Purity Check
  • In the Extra Registry box select Use Safe List
  • Now Click Run Scan
  • OTL will now scan your computer and produce 2 log files. OTL.txt and Extras.txt.
  • Post both in your next reply

Things I want to see in your next post.
  • OTL Log and Extras Log.
  • 1 Antivirus installed.

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#3
Nutloaf

Nutloaf

    Trusted Helper

  • Malware Removal
  • 1,790 posts
Posted here instead of CMF. My apologies.

Edited by Nutloaf, 21 May 2013 - 07:06 PM.

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#4
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Due to lack of feedback, this topic has been closed.

If you need this topic reopened, please contact a staff member. This applies only to the original topic starter. Everyone else please begin a New Topic.
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