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Arestocrat Malware [Solved]


  • This topic is locked This topic is locked

#16
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:
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#17
Essexboy

Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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#18
Essexboy

Essexboy

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User returned :)
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#19
FL_Issac

FL_Issac

    Member

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  • Member
  • PipPip
  • 35 posts
And back to the grind... so I ran Xpud again and it gave me the following enum.log file. Based on that I went to restore point 95 the one before the last. Then I ran OTL and it gave the following logs. These I don't know how to read :( so I would appreciate help in once more getting rid of this virus!

-----------------------------------------------
Enum.log
-----------------------------------------------

33.4M Jun 4 22:38 /mnt/sda2/WINDOWS/system32/config/software
6.0M Jun 8 15:36 /mnt/sda2/WINDOWS/system32/config/system

33.4M May 20 19:26 /sda2/~/RP93/~SOFTWARE
33.4M May 20 19:26 /sda2/~/RP94/~SOFTWARE
33.4M May 28 13:31 /sda2/~/RP95/~SOFTWARE
33.4M Jun 4 12:46 /sda2/~/RP96/~SOFTWARE
5.9M May 20 19:26 /sda2/~/RP93/~SYSTEM
5.9M May 20 19:26 /sda2/~/RP94/~SYSTEM
5.9M May 28 13:31 /sda2/~/RP95/~SYSTEM
5.9M Jun 4 12:46 /sda2/~/RP96/~SYSTEM

-----------------------------------------------
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#20
FL_Issac

FL_Issac

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Oops... clicked add reply before putting the OTL logs on. Here they are.

------------------------------------
OTL.txt
------------------------------------

OTL logfile created on: 6/15/2013 3:15:34 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Gateway\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1013.99 Mb Total Physical Memory | 560.76 Mb Available Physical Memory | 55.30% Memory free
2.38 Gb Paging File | 2.06 Gb Available in Paging File | 86.46% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 139.05 Gb Total Space | 117.04 Gb Free Space | 84.17% Space Free | Partition Type: NTFS

Computer Name: GATEWAY-PC | User Name: Gateway | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/06/15 15:11:06 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Gateway\Desktop\OTL.exe
PRC - [2013/02/01 23:55:48 | 001,155,912 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2013/02/01 22:27:40 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2009/03/16 16:46:56 | 000,036,864 | ---- | M] () -- C:\WINDOWS\WebCam\M3000\M3000Mnt.exe
PRC - [2009/03/05 18:07:20 | 002,260,480 | RHS- | M] (Safer-Networking Ltd.) -- C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
PRC - [2009/01/17 03:50:56 | 000,862,728 | ---- | M] (Dritek System Inc.) -- C:\Program Files\Launch Manager\LManager.exe
PRC - [2008/11/10 03:43:44 | 000,345,336 | ---- | M] (QUALCOMM, Inc.) -- C:\QUALCOMM\QDLService\QDLService.exe
PRC - [2008/04/15 21:54:42 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/04/15 21:54:40 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2011/09/27 08:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 08:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/06/24 11:53:46 | 000,212,992 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\0f3d321ebd65af974ff0ad424223276d\System.ServiceProcess.ni.dll
MOD - [2011/06/24 09:17:58 | 007,950,848 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\f6a9a002526806f3a5b745cf5c407cae\System.ni.dll
MOD - [2011/06/24 09:17:42 | 011,490,816 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\0309936a8e1672d39b9cf14463ce69f9\mscorlib.ni.dll
MOD - [2009/03/16 16:46:56 | 000,036,864 | ---- | M] () -- C:\WINDOWS\WebCam\M3000\M3000Mnt.exe
MOD - [2003/06/07 01:30:08 | 000,057,344 | ---- | M] () -- C:\Program Files\Launch Manager\PowerUtl.dll


========== Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - File not found [On_Demand | Stopped] -- C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
SRV - [2013/02/01 22:27:40 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/07/23 23:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2008/11/10 03:43:44 | 000,345,336 | ---- | M] (QUALCOMM, Inc.) [Auto | Running] -- C:\QUALCOMM\QDLService\QDLService.exe -- (QDLService)
SRV - [2008/04/15 21:54:42 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\Rts5161ccid.sys -- (USBCCID)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\PROGRA~1\VERIZO~1\VZACCE~1\SMSIVZAM5.SYS -- (SMSIVZAM5)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\Rts516xIR.sys -- (Rts516xIR)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\Drivers\RTS5121.sys -- (RSUSBSTOR)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2009/06/22 00:59:26 | 001,574,112 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\athw.sys -- (AR5416)
DRV - [2009/03/24 04:15:14 | 000,145,152 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\M3000KNT.sys -- (M3000Srv)
DRV - [2009/03/02 01:03:48 | 000,038,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\l1c51x86.sys -- (L1c)
DRV - [2009/02/24 04:49:44 | 005,032,448 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService)
DRV - [2008/11/10 03:37:34 | 000,115,200 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\qcusbnetGAD.sys -- (qcusbnetGAD)
DRV - [2008/11/10 03:37:34 | 000,103,680 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\qcusbserGAD.sys -- (qcusbserGAD)
DRV - [2008/11/10 03:37:34 | 000,005,248 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\qcfilterGAD.sys -- (QCFilterGAD)
DRV - [2008/08/05 08:10:12 | 001,684,736 | ---- | M] (Creative) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Ambfilt.sys -- (Ambfilt)
DRV - [2006/11/02 09:27:34 | 000,020,112 | ---- | M] (Dritek System Inc.) [Kernel | System | Running] -- C:\Program Files\Launch Manager\DPortIO.sys -- (DritekPortIO)
DRV - [2006/01/04 03:41:48 | 001,389,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Monfilt.sys -- (Monfilt)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {67A2568C-7A0A-4EED-AECC-B5405DE63B64}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...ng}&rlz=1I7ACGW


IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0



IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gate...h&d=0510&m=lt20
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...1I7ACGW_enUS413
IE - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8051.1204: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)



O1 HOSTS File: ([2013/05/20 15:25:48 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [M3000Mnt] Rundll32.exe M3000Rmv.dll ,WinMainRmv /StartStillMnt File not found
O4 - HKLM..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe ()
O4 - HKLM..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [ROC_roc_dec12] "C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 File not found
O4 - HKLM..\Run: [ROC_roc_ssl_v12] "C:\Program Files\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12 File not found
O4 - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-19\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{29A79452-C795-4972-8E4F-254A3805C09E}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{DDBAC713-2FB3-4F91-BD1C-45352DA286D3}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\intu-help-qb3 {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper:
O24 - Desktop BackupWallPaper:
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/12/10 19:01:16 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{7adfd72c-1852-11e0-a616-00a0c6000000}\Shell - "" = AutoRun
O33 - MountPoints2\{7adfd72c-1852-11e0-a616-00a0c6000000}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{7adfd72c-1852-11e0-a616-00a0c6000000}\Shell\AutoRun\command - "" = D:\setup.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O35 - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKU\S-1-5-21-4024994690-1904607352-3529363498-1006\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

NetSvcs: 6to4 - File not found
NetSvcs: AppMgmt - %SystemRoot%\System32\appmgmts.dll File not found
NetSvcs: HidServ - %SystemRoot%\System32\hidserv.dll File not found
NetSvcs: Ias - File not found
NetSvcs: Iprip - File not found
NetSvcs: Irmon - File not found
NetSvcs: NWCWorkstation - File not found
NetSvcs: Nwsapagent - File not found
NetSvcs: WmdmPmSp - File not found

CREATERESTOREPOINT
Restore point Set: OTL Restore Point

========== Files/Folders - Created Within 30 Days ==========

[2013/06/15 15:10:59 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Gateway\Desktop\OTL.exe
[2013/05/20 11:28:53 | 000,181,064 | ---- | C] (Sysinternals) -- C:\WINDOWS\PSEXESVC.EXE
[2013/05/20 11:28:41 | 000,000,000 | ---D | C] -- C:\Tweaking.com_Windows_Repair_Logs

========== Files - Modified Within 30 Days ==========

[2013/06/15 15:11:24 | 000,443,434 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/06/15 15:11:24 | 000,072,534 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/06/15 15:11:06 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Gateway\Desktop\OTL.exe
[2013/06/15 15:07:22 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/06/15 15:07:19 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/06/15 15:07:17 | 1063,317,504 | -HS- | M] () -- C:\hiberfil.sys
[2013/06/05 18:37:11 | 002,250,054 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\1.bmp
[2013/06/05 18:36:56 | 000,350,795 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\1.jpg
[2013/06/05 18:36:34 | 000,051,200 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe
[2013/06/03 13:55:12 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/05/20 15:31:12 | 000,263,024 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2013/05/20 15:25:48 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\Hosts
[2013/05/20 11:53:33 | 000,181,064 | ---- | M] (Sysinternals) -- C:\WINDOWS\PSEXESVC.EXE
[2013/05/19 21:36:04 | 000,000,786 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk

========== Files Created - No Company Name ==========

[2013/06/05 18:37:10 | 002,250,054 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\1.bmp
[2013/06/05 18:36:40 | 000,350,795 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\1.jpg
[2013/06/05 18:36:34 | 000,051,200 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe
[2012/12/12 15:30:55 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/06/03 23:33:48 | 000,005,120 | ---- | C] () -- C:\Documents and Settings\Gateway\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/04/25 08:40:31 | 000,001,395 | ---- | C] () -- C:\Documents and Settings\Gateway\Application Data\bibstats
[2011/10/25 16:22:11 | 000,057,604 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2011/01/13 14:35:32 | 000,334,216 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2011/01/07 11:32:46 | 000,000,412 | ---- | C] () -- C:\Documents and Settings\Gateway\Application Data\wklnhst.dat

========== ZeroAccess Check ==========

[2009/12/10 19:05:03 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/14 08:00:00 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 08:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/14 08:00:00 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2011/07/09 18:13:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2011/07/09 18:06:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\COMMON FILES
[2013/01/04 12:35:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2011/01/06 06:43:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Nuance
[2010/05/21 18:07:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\QUALCOMM
[2011/01/06 07:20:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SQL Anywhere 11
[2011/01/04 17:22:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WEngineLite
[2011/01/14 11:19:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2011/10/25 15:57:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2012/10/25 12:06:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Default User\Application Data\TuneUp Software
[2011/01/13 19:06:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\ntr
[2012/09/10 13:50:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Roaming
[2011/01/04 17:17:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Smith Micro
[2011/01/07 11:33:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Template
[2012/10/23 15:18:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\TuneUp Software
[2011/01/13 16:47:11 | 000,000,000 | ---D | M] -- C:\Documents and Settings\LocalService\Application Data\ntr

========== Purity Check ==========



========== Custom Scans ==========

========== Base Services ==========
SRV - [2008/04/14 08:00:00 | 000,044,544 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\alg.exe -- (ALG)
No service found with a name of wuauserv
SRV - [2008/04/14 08:00:00 | 000,409,088 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\qmgr.dll -- (BITS)
SRV - [2008/04/14 08:00:00 | 000,077,824 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\browser.dll -- (Browser)
SRV - [2008/04/14 08:00:00 | 000,062,464 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\cryptsvc.dll -- (CryptSvc)
SRV - [2008/04/14 08:00:00 | 000,126,976 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\dhcpcsvc.dll -- (Dhcp)
SRV - [2009/04/20 13:17:26 | 000,045,568 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\dnsrslvr.dll -- (Dnscache)
SRV - [2009/02/06 07:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\services.exe -- (Eventlog)
SRV - [2008/04/14 08:00:00 | 000,033,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\eapsvc.dll -- (EapHost)
SRV - [2009/07/27 19:17:41 | 000,135,168 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (FastUserSwitchingCompatibility)
SRV - [2008/04/14 08:00:00 | 000,015,872 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\w3ssl.dll -- (HTTPFilter)
SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - [2008/04/14 08:00:00 | 000,150,528 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\imapi.exe -- (ImapiService)
SRV - [2008/04/14 08:00:00 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (PolicyAgent)
SRV - [2008/04/14 08:00:00 | 000,023,552 | ---- | M] (Microsoft Corp.) [On_Demand | Stopped] -- C:\WINDOWS\system32\dmserver.dll -- (dmserver)
SRV - [2008/04/14 08:00:00 | 000,224,768 | ---- | M] (Microsoft Corp., Veritas Software) [On_Demand | Stopped] -- C:\WINDOWS\System32\dmadmin.exe -- (dmadmin)
SRV - [2008/04/14 08:00:00 | 000,005,120 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\System32\dllhost.exe -- (SwPrv)
SRV - [2008/04/14 08:00:00 | 000,013,312 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\lsass.exe -- (Netlogon)
SRV - [2008/04/14 08:00:00 | 000,198,144 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\netman.dll -- (Netman)
SRV - [2008/06/20 12:02:47 | 000,245,248 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\mswsock.dll -- (Nla)
SRV - [2009/02/06 07:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\services.exe -- (PlugPlay)
SRV - [2010/08/17 09:17:06 | 000,058,880 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\spoolsv.exe -- (Spooler)
SRV - [2008/04/14 08:00:00 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (ProtectedStorage)
SRV - [2008/04/14 08:00:00 | 000,088,576 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\rasauto.dll -- (RasAuto)
SRV - [2008/04/14 08:00:00 | 000,186,368 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\rasmans.dll -- (RasMan)
SRV - [2009/02/09 08:10:48 | 000,401,408 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\rpcss.dll -- (RpcSs)
SRV - [2008/04/14 08:00:00 | 000,435,200 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\ntmssvc.dll -- (NtmsSvc)
SRV - [2008/04/14 08:00:00 | 000,018,944 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\seclogon.dll -- (seclogon)
SRV - [2008/04/14 08:00:00 | 000,013,312 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lsass.exe -- (SamSs)
SRV - [2008/04/14 08:00:00 | 000,080,896 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wscsvc.dll -- (wscsvc)
SRV - [2010/08/27 01:57:43 | 000,099,840 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\srvsvc.dll -- (LanmanServer)
SRV - [2009/07/27 19:17:41 | 000,135,168 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (ShellHWDetection)
SRV - [2008/04/14 08:00:00 | 000,171,008 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\srsvc.dll -- (srservice)
SRV - [2008/04/14 08:00:00 | 000,192,512 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\schedsvc.dll -- (Schedule)
SRV - [2008/04/14 08:00:00 | 000,013,824 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\lmhsvc.dll -- (LmHosts)
SRV - [2008/04/14 08:00:00 | 000,249,856 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\tapisrv.dll -- (TapiSrv)
SRV - [2008/04/14 08:00:00 | 000,295,424 | ---- | M] (Microsoft Corporation) [On_Demand | Running] -- C:\WINDOWS\system32\termsrv.dll -- (TermService)
SRV - [2009/07/27 19:17:41 | 000,135,168 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\shsvcs.dll -- (Themes)
SRV - [2008/04/14 08:00:00 | 000,289,792 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\vssvc.exe -- (VSS)
SRV - [2008/04/14 08:00:00 | 000,042,496 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\audiosrv.dll -- (AudioSrv)
SRV - [2008/04/14 08:00:00 | 000,331,264 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\ipnathlp.dll -- (SharedAccess)
SRV - [2008/04/14 08:00:00 | 000,333,824 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wiaservc.dll -- (stisvc)
SRV - [2008/04/14 08:00:00 | 000,078,848 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\System32\msiexec.exe -- (MSIServer)
SRV - [2008/04/14 08:00:00 | 000,144,896 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wbem\wmisvc.dll -- (winmgmt)
No service found with a name of Wmi
SRV - [2008/04/14 08:00:00 | 000,132,096 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\system32\dot3svc.dll -- (Dot3svc)
SRV - [2008/04/14 08:00:00 | 000,483,840 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wzcsvc.dll -- (WZCSVC)
SRV - [2009/06/10 02:14:49 | 000,132,096 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\system32\wkssvc.dll -- (lanmanworkstation)

< %SYSTEMDRIVE%\*.exe >

< MD5 for: EXPLORER.EXE >
[2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\explorer.exe
[2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) MD5=12896823FB95BFB3DC9B46BCAEDC9923 -- C:\WINDOWS\system32\dllcache\explorer.exe

< MD5 for: SERVICES >
[2008/04/14 08:00:00 | 000,007,116 | ---- | M] () MD5=95826940E657FE0567A8EC0F2A6AD11A -- C:\WINDOWS\system32\drivers\etc\services

< MD5 for: SERVICES._ >
[2008/04/14 08:00:00 | 000,001,989 | ---- | M] () MD5=29BB3BBBE3D49156A42BFB3DD000F554 -- C:\i386\SERVICES._

< MD5 for: SERVICES.CSS >
[2005/06/29 16:48:58 | 000,014,339 | ---- | M] () MD5=9D415BDEF74ADF7B0CD791E40A911A38 -- C:\Program Files\Intuit\QuickBooks 2010\Components\Services\services.css

< MD5 for: SERVICES.EX_ >
[2008/04/14 08:00:00 | 000,049,959 | ---- | M] () MD5=EE4885163C0C0729A3C5F1416A6E5F48 -- C:\i386\SERVICES.EX_

< MD5 for: SERVICES.EXE >
[2009/02/06 07:06:24 | 000,110,592 | ---- | M] (Microsoft Corporation) MD5=020CEAAEDC8EB655B6506B8C70D53BB6 -- C:\WINDOWS\$hf_mig$\KB956572\SP3QFE\services.exe
[2008/04/14 08:00:00 | 000,108,544 | ---- | M] (Microsoft Corporation) MD5=0E776ED5F7CC9F94299E70461B7B8185 -- C:\WINDOWS\$NtUninstallKB956572$\services.exe
[2009/02/06 07:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) MD5=65DF52F5B8B6E9BBD183505225C37315 -- C:\WINDOWS\system32\dllcache\services.exe
[2009/02/06 07:11:05 | 000,110,592 | ---- | M] (Microsoft Corporation) MD5=65DF52F5B8B6E9BBD183505225C37315 -- C:\WINDOWS\system32\services.exe

< MD5 for: SERVICES.LNK >
[2009/12/10 19:01:16 | 000,001,602 | ---- | M] () MD5=4F7A774B75E6FE0C66FAE7BA1B143B9A -- C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\Services.lnk

< MD5 for: SERVICES.MS_ >
[2008/04/14 08:00:00 | 000,003,649 | ---- | M] () MD5=64E9F61D2ED093C361862DE36433B5E1 -- C:\i386\SERVICES.MS_

< MD5 for: SERVICES.MSC >
[2008/04/14 08:00:00 | 000,033,464 | ---- | M] () MD5=E8089AA2A6F7FEE89B38C1F2D77BA6C6 -- C:\WINDOWS\system32\services.msc

< MD5 for: SERVICES.SBS >
[2011/03/01 09:58:44 | 000,034,818 | ---- | M] () MD5=62AFD4B2025CE6D4706B36F4C4808F9B -- C:\Program Files\Spybot - Search & Destroy\Includes\Services.sbs

< MD5 for: SVCHOST.EXE >
[2008/04/14 08:00:00 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\system32\dllcache\svchost.exe
[2008/04/14 08:00:00 | 000,014,336 | ---- | M] (Microsoft Corporation) MD5=27C6D03BCDB8CFEB96B716F3D8BE3E18 -- C:\WINDOWS\system32\svchost.exe
[2013/04/04 14:50:32 | 000,218,184 | ---- | M] () MD5=B4C6E3889BB310CA7E974A04EC6E46AC -- C:\Program Files\Malwarebytes' Anti-Malware\Chameleon\svchost.exe

< MD5 for: USERINIT.EXE >
[2008/04/14 08:00:00 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\system32\dllcache\userinit.exe
[2008/04/14 08:00:00 | 000,026,112 | ---- | M] (Microsoft Corporation) MD5=A93AEE1928A9D7CE3E16D24EC7380F89 -- C:\WINDOWS\system32\userinit.exe

< MD5 for: WINLOGON.EXE >
[2013/04/04 14:50:32 | 000,218,184 | ---- | M] () MD5=B4C6E3889BB310CA7E974A04EC6E46AC -- C:\Program Files\Malwarebytes' Anti-Malware\Chameleon\winlogon.exe
[2008/04/14 08:00:00 | 000,507,904 | ---- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\system32\dllcache\winlogon.exe
[2008/04/14 08:00:00 | 000,507,904 | ---- | M] (Microsoft Corporation) MD5=ED0EF0A136DEC83DF69F04118870003E -- C:\WINDOWS\system32\winlogon.exe

< dir C:\ /S /A:L /C >
Volume in drive C is OS
Volume Serial Number is 5ECC-B779
Directory of C:\WINDOWS\assembly\GAC_32\System.EnterpriseServices
06/24/2011 09:16 AM <JUNCTION> 2.0.0.0__b03f5f7f11d50a3a
0 File(s) 0 bytes
Directory of C:\WINDOWS\assembly\GAC_MSIL\IEExecRemote
06/24/2011 09:16 AM <JUNCTION> 2.0.0.0__b03f5f7f11d50a3a
0 File(s) 0 bytes
Directory of C:\WINDOWS\assembly\GAC_MSIL\Intuit.QuickBooks.FCS
01/06/2011 06:52 AM <JUNCTION> 1.3.0.0__5b3f47ba29970ccb
0 File(s) 0 bytes
Total Files Listed:
0 File(s) 0 bytes
3 Dir(s) 125,639,323,648 bytes free

< >
[2009/12/10 18:39:43 | 000,000,065 | RH-- | C] () -- C:\WINDOWS\Tasks\desktop.ini
[2009/12/10 19:04:02 | 000,000,006 | -H-- | C] () -- C:\WINDOWS\Tasks\SA.DAT
[2011/10/25 15:56:25 | 000,000,284 | ---- | C] () -- C:\WINDOWS\Tasks\AppleSoftwareUpdate.job

< >

< End of report >



------------------------------------
Extras.txt
------------------------------------

OTL Extras logfile created on: 6/15/2013 3:15:34 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Gateway\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1013.99 Mb Total Physical Memory | 560.76 Mb Available Physical Memory | 55.30% Memory free
2.38 Gb Paging File | 2.06 Gb Available in Paging File | 86.46% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 139.05 Gb Total Space | 117.04 Gb Free Space | 84.17% Space Free | Partition Type: NTFS

Computer Name: GATEWAY-PC | User Name: Gateway | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: All users
Company Name Whitelist: Off | Skip Microsoft Files: Off | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

[HKEY_USERS\S-1-5-21-4024994690-1904607352-3529363498-1006\SOFTWARE\Classes\<extension>]

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
"DisableNotifications" = 1

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe" = C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe" = C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE" = C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Messenger\wlcsdk.exe" = C:\Program Files\Windows Live\Messenger\wlcsdk.exe:*:Enabled:Windows Live Call -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Messenger\msnmsgr.exe" = C:\Program Files\Windows Live\Messenger\msnmsgr.exe:*:Enabled:Windows Live Messenger -- (Microsoft Corporation)
"C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe" = C:\Program Files\Windows Live\Sync\WindowsLiveSync.exe:*:Enabled:Windows Live Sync -- (Microsoft Corporation)
"C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe" = C:\Program Files\Intuit\QuickBooks 2010\QBDBMgrN.exe:*:Enabled:QuickBooks 2010 Data Manager -- (Intuit, Inc.)
"C:\Program Files\AVG\AVG2013\avgmfapx.exe" = C:\Program Files\AVG\AVG2013\avgmfapx.exe:*:Enabled:AVG Installer


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00203668-8170-44A0-BE44-B632FA4D780F}" = Adobe AIR
"{020D8396-D6D9-4B53-A9A1-83C47E2E27AA}" = Windows Live Call
"{06A9E630-DBA6-4D92-9DE7-A235AA6496C7}" = QuickBooks
"{0700E22B-A422-40A5-BD20-04BF618CA0F9}" = QuickBooks Pro 2010
"{0AAA9C97-74D4-47CE-B089-0B147EF3553C}" = Windows Live Messenger
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{205C6BDD-7B73-42DE-8505-9A093F35A238}" = Windows Live Upload Tool
"{22B775E7-6C42-4FC5-8E10-9A5E3257BD94}" = MSVCRT
"{3108C217-BE83-42E4-AE9E-A56A2A92E549}" = Atheros Communications Inc.® AR81Family Gigabit/Fast Ethernet Driver
"{3127F76D-5335-4AC7-BD1E-2F5247A23C24}" = iTunes
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{388E4B09-3E71-4649-8921-F44A3A2954A7}" = Microsoft Visual Studio 2005 Tools for Office Runtime
"{4AB8B41B-3AF1-46BE-99B0-0ACD3B300C0A}" = Junk Mail filter update
"{50120000-1105-0000-0000-0000000FF1CE}" = Microsoft Office 2007 Primary Interop Assemblies
"{505DF7A3-88D5-4DD6-9AD5-C98C2ED0CEC4}" = Windows Live Sign-in Assistant
"{56A648C2-D185-46A9-BBFF-78AE7A503000}" = Webcam
"{5F00DF7E-418B-4CD9-8EC5-781156BCC49E}" = Microsoft Money Shared Libraries
"{63C1109E-D977-49ED-BCE3-D00D0BF187D6}" = Windows Live Mail
"{67E03279-F703-408F-B4BF-46B5FC8D70CD}" = Microsoft Works
"{6A92E5C5-0578-443D-91F3-92ECE5F2CAE2}" = Windows Live Writer
"{716E0306-8318-4364-8B8F-0CC4E9376BAC}" = MSXML 4.0 SP2 Parser and SDK
"{7299052b-02a4-4627-81f2-1818da5d550d}" = Microsoft Visual C++ 2005 Redistributable
"{77DCDCE3-2DED-62F3-8154-05E745472D07}" = Acrobat.com
"{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}" = Apple Software Update
"{7F811A54-5A09-4579-90E1-C93498E230D9}" = Gateway Recovery Management
"{8153ED9A-C94A-426E-9880-5E6775C08B62}" = Apple Mobile Device Support
"{8FFC5648-FAF8-43A3-BC8F-42BA1E275C4E}" = Choice Guard
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_HOMESTUDENTR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_HOMESTUDENTR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_HOMESTUDENTR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_HOMESTUDENTR_{3EC77D26-799B-4CD8-914F-C1565E796173}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_HOMESTUDENTR_{430971B1-C31E-45DA-81E0-72C095BAB72C}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_HOMESTUDENTR_{F7A31780-33C4-4E39-951A-5EC9B91D7BF1}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0020-0409-0000-0000000FF1CE}" = Compatibility Pack for the 2007 Office system
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_HOMESTUDENTR_{FAD8A83E-9BAC-4179-9268-A35948034D85}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_HOMESTUDENTR_{4CA4ECC1-DBD4-4591-8F4C-AA12AD2D3E59}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_HOMESTUDENTR_{FAD8A83E-9BAC-4179-9268-A35948034D85}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}" = Intel® Matrix Storage Manager
"{91120000-002F-0000-0000-0000000FF1CE}" = Microsoft Office Home and Student 2007
"{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{BEE75E01-DD3F-4D5F-B96C-609E6538D419}" = 2007 Microsoft Office Suite Service Pack 1 (SP1)
"{95120000-00AF-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint Viewer 2007 (English)
"{95120000-00B9-0409-0000-0000000FF1CE}" = Microsoft Application Error Reporting
"{96AE7E41-E34E-47D0-AC07-1091A8127911}" = USB2.0 Card Reader Software
"{A1F66FC9-11EE-4F2F-98C9-16F8D1E69FB7}" = Segoe UI
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A83279FD-CA4B-4206-9535-90974DE76654}" = Apple Application Support
"{AC76BA86-7AD7-1033-7B44-A90000000001}" = Adobe Reader 9
"{B38A008F-21AA-4478-AE9C-D53976959F6E}" = Qualcomm Gobi Driver Package
"{B4092C6D-E886-4CB2-BA68-FE5A88D31DE6}_is1" = Spybot - Search & Destroy
"{B7B3E9B3-FB14-4927-894B-E9124509AF5A}" = Adobe Flash Player 10 ActiveX
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CDC85536-A0EF-4401-82A6-25D8EFC7EFAC}" = VZAccess Manager
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D9D754A1-EAC5-406C-A28B-C49B1E846711}" = Windows Live Essentials
"{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}" = Microsoft Office Suite Activation Assistant
"{ED38B0F6-BE63-4BBB-9A4E-5BB59877F5A0}" = Qualcomm Gobi Images
"{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
"{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219
"{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}" = Realtek High Definition Audio Driver
"{F69E83CF-B440-43F8-89E6-6EA80712109B}" = Windows Live Communications Platform
"{F73A5B18-EB75-4B2C-B32D-9457576E2417}" = Windows Live Photo Gallery
"{FDD810CA-D5E3-40E9-AB7B-36440B0D41EF}" = Windows Live Sync
"Adobe AIR" = Adobe AIR
"com.adobe.mauby.4875E02D9FB21EE389F73B8D1702B320485DF8CE.1" = Acrobat.com
"Gateway Screensaver" = Gateway ScreenSaver
"HDMI" = Intel® Graphics Media Accelerator Driver
"HOMESTUDENTR" = Microsoft Office Home and Student 2007
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"LManager" = Launch Manager
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft Visual Studio 2005 Tools for Office Runtime" = Microsoft Visual Studio 2005 Tools for Office Runtime
"Money2007b" = Microsoft Money Essentials
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"Wdf01007" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.7
"Windows Media Format Runtime" = Windows Media Format Runtime
"Windows Media Player" = Windows Media Player 10
"WinLiveSuite_Wave3" = Windows Live Essentials

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 6/3/2013 11:26:55 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 6/4/2013 8:26:46 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 6/4/2013 8:26:46 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 6/4/2013 8:26:46 AM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 6/4/2013 1:29:22 PM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 6/4/2013 1:29:22 PM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 6/4/2013 1:29:22 PM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 6/4/2013 6:12:32 PM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 6/4/2013 6:12:32 PM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

Error - 6/4/2013 6:12:32 PM | Computer Name = GATEWAY-PC | Source = QuickBooks | ID = 4
Description = An unexpected error has occured in "QuickBooks": Returning NULL QBWinInstance
Hand

[ OSession Events ]
Error - 4/25/2012 8:41:18 AM | Computer Name = GATEWAY-PC | Source = Microsoft Office 12 Sessions | ID = 7001
Description = ID: 0, Application Name: Microsoft Office Word, Application Version:
12.0.6514.5001, Microsoft Office Version: 12.0.6215.1000. This session lasted 67
seconds with 0 seconds of active time. This session ended with a crash.

[ System Events ]
Error - 5/23/2013 8:21:11 AM | Computer Name = GATEWAY-PC | Source = Service Control Manager | ID = 7000
Description = The SMSIVZAM5 NDIS Protocol Driver service failed to start due to
the following error: %%3

Error - 5/23/2013 8:21:11 AM | Computer Name = GATEWAY-PC | Source = Service Control Manager | ID = 7000
Description = The SMSIVZAM5 NDIS Protocol Driver service failed to start due to
the following error: %%3

Error - 5/23/2013 8:21:11 AM | Computer Name = GATEWAY-PC | Source = Service Control Manager | ID = 7000
Description = The SMSIVZAM5 NDIS Protocol Driver service failed to start due to
the following error: %%3

Error - 5/23/2013 8:21:26 AM | Computer Name = GATEWAY-PC | Source = Service Control Manager | ID = 7000
Description = The SMSIVZAM5 NDIS Protocol Driver service failed to start due to
the following error: %%3

Error - 5/23/2013 8:21:26 AM | Computer Name = GATEWAY-PC | Source = Service Control Manager | ID = 7000
Description = The SMSIVZAM5 NDIS Protocol Driver service failed to start due to
the following error: %%3

Error - 5/23/2013 8:21:26 AM | Computer Name = GATEWAY-PC | Source = Service Control Manager | ID = 7000
Description = The SMSIVZAM5 NDIS Protocol Driver service failed to start due to
the following error: %%3

Error - 5/23/2013 8:21:26 AM | Computer Name = GATEWAY-PC | Source = Service Control Manager | ID = 7000
Description = The SMSIVZAM5 NDIS Protocol Driver service failed to start due to
the following error: %%3

Error - 6/8/2013 9:38:48 AM | Computer Name = GATEWAY-PC | Source = System Error | ID = 1003
Description = Error code 000000f4, parameter1 00000003, parameter2 853af808, parameter3
853af97c, parameter4 8060577e.

Error - 6/8/2013 11:36:28 AM | Computer Name = GATEWAY-PC | Source = System Error | ID = 1003
Description = Error code 000000f4, parameter1 00000003, parameter2 8631c588, parameter3
8631c6fc, parameter4 8060577e.

Error - 6/15/2013 3:07:39 PM | Computer Name = GATEWAY-PC | Source = System Error | ID = 1003
Description = Error code 000000f4, parameter1 00000003, parameter2 85a2cb98, parameter3
85a2cd0c, parameter4 8060577e.


< End of report >
  • 0

#21
Essexboy

Essexboy

    GeekU Moderator

  • Retired Staff
  • 69,964 posts
Was Intuit the programme that you used ?

Warning This fix is only relevant for this system and no other, using on another computer may cause problems

Be advised that when the fix commences it will shut down all running processes and you may lose the desktop and icons, they will return on reboot

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Posted Image
:OTL
[2013/06/05 18:37:11 | 002,250,054 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\1.bmp
[2013/06/05 18:36:56 | 000,350,795 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\1.jpg
[2013/06/05 18:36:34 | 000,051,200 | ---- | M] () -- C:\Documents and Settings\All Users\Application Data\DisplaySwitch.exe

:Commands
[resethosts]
[emptytemp]
[CREATERESTOREPOINT]
[Reboot]
  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done
  • Open OTL again and click the Quick Scan button. Post the log it produces in your next reply.

THEN

Download the two attached registry files to your desktop
[attachment=65060:Wmi.reg]
[attachment=65061:wuauserv.reg]

Double click each in turn and allow to merge with the registry

NEXT

We will see if that programme is infected in any way

Step 2 - ESET Online Scan

Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here

  • You will need to to right-click on the either the IE or FF icon in the Start Menu or Quick Launch Bar on the Taskbar and select Run as Administrator from the context menu.
  • Please go here then click on: Posted Image

    Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.

  • All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
  • Select the option YES, I accept the Terms of Use then click on: Posted Image
  • When prompted allow the Add-On/Active X to install.
  • Make sure that the option Scan archives is checked.
  • Make sure that the option Remove found threats is NOT checked.
  • Now click on Advanced Settings and select the following:
    • Scan for potentially unwanted applications
    • Scan for potentially unsafe applications
    • Enable Anti-Stealth Technology
  • Now click on: Posted Image
  • The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
  • When completed the Online Scan will begin automatically. The scan may take several hours.
  • Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
  • When completed select Uninstall application on close if you so wish, make sure you copy the logfile first!
  • Now click on: Posted Image
  • Use notepad to open the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt.
  • Copy and paste that log as a reply to this topic.

Note: Do not forget to re-enable your Anti-Virus application after running the above scan
  • 0

#22
FL_Issac

FL_Issac

    Member

  • Topic Starter
  • Member
  • PipPip
  • 35 posts
I ran the fix, restarted and ran the quick scan. Here is the log. Currently in the process of downloading the virus database for eset. The finance program is Quickbooks not Intuit btw, not sure if that's an issue.

------------------------------------------------
OTL.txt
------------------------------------------------

OTL logfile created on: 6/15/2013 5:05:12 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Gateway\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

1013.99 Mb Total Physical Memory | 509.97 Mb Available Physical Memory | 50.29% Memory free
2.38 Gb Paging File | 2.00 Gb Available in Paging File | 83.67% Paging File free
Paging file location(s): C:\pagefile.sys 1524 3048 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 139.05 Gb Total Space | 117.05 Gb Free Space | 84.18% Space Free | Partition Type: NTFS

Computer Name: GATEWAY-PC | User Name: Gateway | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/06/15 15:11:06 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Gateway\Desktop\OTL.exe
PRC - [2013/02/01 23:55:48 | 001,155,912 | ---- | M] (Intuit Inc.) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
PRC - [2013/02/01 22:27:40 | 000,045,056 | ---- | M] (Intuit) -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
PRC - [2009/03/16 16:46:56 | 000,036,864 | ---- | M] () -- C:\WINDOWS\WebCam\M3000\M3000Mnt.exe
PRC - [2009/03/05 18:07:20 | 002,260,480 | RHS- | M] (Safer-Networking Ltd.) -- C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
PRC - [2009/01/17 03:50:56 | 000,862,728 | ---- | M] (Dritek System Inc.) -- C:\Program Files\Launch Manager\LManager.exe
PRC - [2008/11/10 03:43:44 | 000,345,336 | ---- | M] (QUALCOMM, Inc.) -- C:\QUALCOMM\QDLService\QDLService.exe
PRC - [2008/04/15 21:54:42 | 000,354,840 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe
PRC - [2008/04/15 21:54:40 | 000,178,712 | ---- | M] (Intel Corporation) -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
PRC - [2008/04/14 08:00:00 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2011/09/27 08:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 08:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/06/24 11:53:46 | 000,212,992 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System.ServiceProce#\0f3d321ebd65af974ff0ad424223276d\System.ServiceProcess.ni.dll
MOD - [2011/06/24 09:17:58 | 007,950,848 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\System\f6a9a002526806f3a5b745cf5c407cae\System.ni.dll
MOD - [2011/06/24 09:17:42 | 011,490,816 | ---- | M] () -- C:\WINDOWS\assembly\NativeImages_v2.0.50727_32\mscorlib\0309936a8e1672d39b9cf14463ce69f9\mscorlib.ni.dll
MOD - [2009/03/16 16:46:56 | 000,036,864 | ---- | M] () -- C:\WINDOWS\WebCam\M3000\M3000Mnt.exe
MOD - [2003/06/07 01:30:08 | 000,057,344 | ---- | M] () -- C:\Program Files\Launch Manager\PowerUtl.dll


========== Services (SafeList) ==========

SRV - File not found [Disabled | Stopped] -- %SystemRoot%\System32\hidserv.dll -- (HidServ)
SRV - File not found [On_Demand | Stopped] -- C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
SRV - [2013/02/01 22:27:40 | 000,045,056 | ---- | M] (Intuit) [Auto | Running] -- C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe -- (QBCFMonitorService)
SRV - [2009/07/23 23:10:38 | 000,061,440 | ---- | M] (Intuit Inc.) [On_Demand | Stopped] -- C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe -- (QBFCService)
SRV - [2008/11/10 03:43:44 | 000,345,336 | ---- | M] (QUALCOMM, Inc.) [Auto | Running] -- C:\QUALCOMM\QDLService\QDLService.exe -- (QDLService)
SRV - [2008/04/15 21:54:42 | 000,354,840 | ---- | M] (Intel Corporation) [Auto | Running] -- C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTmon.exe -- (IAANTMON)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\Rts5161ccid.sys -- (USBCCID)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\PROGRA~1\VERIZO~1\VZACCE~1\SMSIVZAM5.SYS -- (SMSIVZAM5)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\Rts516xIR.sys -- (Rts516xIR)
DRV - File not found [Kernel | On_Demand | Stopped] -- System32\Drivers\RTS5121.sys -- (RSUSBSTOR)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2009/06/22 00:59:26 | 001,574,112 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\athw.sys -- (AR5416)
DRV - [2009/03/24 04:15:14 | 000,145,152 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\M3000KNT.sys -- (M3000Srv)
DRV - [2009/03/02 01:03:48 | 000,038,912 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\l1c51x86.sys -- (L1c)
DRV - [2009/02/24 04:49:44 | 005,032,448 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\RtkHDAud.sys -- (IntcAzAudAddService)
DRV - [2008/11/10 03:37:34 | 000,115,200 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\qcusbnetGAD.sys -- (qcusbnetGAD)
DRV - [2008/11/10 03:37:34 | 000,103,680 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\qcusbserGAD.sys -- (qcusbserGAD)
DRV - [2008/11/10 03:37:34 | 000,005,248 | ---- | M] (QUALCOMM Incorporated) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\qcfilterGAD.sys -- (QCFilterGAD)
DRV - [2008/08/05 08:10:12 | 001,684,736 | ---- | M] (Creative) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Ambfilt.sys -- (Ambfilt)
DRV - [2006/11/02 09:27:34 | 000,020,112 | ---- | M] (Dritek System Inc.) [Kernel | System | Running] -- C:\Program Files\Launch Manager\DPortIO.sys -- (DritekPortIO)
DRV - [2006/01/04 03:41:48 | 001,389,056 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\Monfilt.sys -- (Monfilt)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {67A2568C-7A0A-4EED-AECC-B5405DE63B64}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...ng}&rlz=1I7ACGW

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://homepage.gate...h&d=0510&m=lt20
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
IE - HKCU\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{67A2568C-7A0A-4EED-AECC-B5405DE63B64}: "URL" = http://www.google.co...1I7ACGW_enUS413
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=14.0.8051.1204: C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)



O1 HOSTS File: ([2013/06/15 17:00:34 | 000,000,098 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\Hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - No CLSID value found.
O4 - HKLM..\Run: [Alcmtr] C:\WINDOWS\ALCMTR.EXE (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [AzMixerSel] C:\Program Files\Realtek\Audio\Drivers\AzMixerSel.exe (Realtek Semiconductor Corp.)
O4 - HKLM..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe (Intel Corporation)
O4 - HKLM..\Run: [IMJPMIG8.1] C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [Intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe (Intuit Inc. All rights reserved.)
O4 - HKLM..\Run: [LManager] C:\Program Files\Launch Manager\LManager.exe (Dritek System Inc.)
O4 - HKLM..\Run: [M3000Mnt] Rundll32.exe M3000Rmv.dll ,WinMainRmv /StartStillMnt File not found
O4 - HKLM..\Run: [MSPY2002] C:\WINDOWS\System32\IME\PINTLGNT\ImScInst.exe ()
O4 - HKLM..\Run: [PHIME2002A] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [PHIME2002ASync] C:\WINDOWS\System32\IME\TINTLGNT\TINTSETP.EXE (Microsoft Corporation)
O4 - HKLM..\Run: [ROC_roc_dec12] "C:\Program Files\AVG Secure Search\ROC_roc_dec12.exe" /PROMPT /CMPID=roc_dec12 File not found
O4 - HKLM..\Run: [ROC_roc_ssl_v12] "C:\Program Files\AVG Secure Search\ROC_roc_ssl_v12.exe" / /PROMPT /CMPID=roc_ssl_v12 File not found
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe (Intuit Inc.)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{29A79452-C795-4972-8E4F-254A3805C09E}: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{DDBAC713-2FB3-4F91-BD1C-45352DA286D3}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\intu-help-qb3 {c5e479ea-0a65-4b05-8c6c-2fc8cc682eb4} - C:\Program Files\Intuit\QuickBooks 2010\HelpAsyncPluggableProtocol.dll (Intuit, Inc.)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper:
O24 - Desktop BackupWallPaper:
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2009/12/10 19:01:16 | 000,000,000 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O33 - MountPoints2\{7adfd72c-1852-11e0-a616-00a0c6000000}\Shell - "" = AutoRun
O33 - MountPoints2\{7adfd72c-1852-11e0-a616-00a0c6000000}\Shell\AutoRun - "" = Auto&Play
O33 - MountPoints2\{7adfd72c-1852-11e0-a616-00a0c6000000}\Shell\AutoRun\command - "" = D:\setup.exe
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O35 - HKCU\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKCU\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/06/15 17:00:31 | 000,000,000 | ---D | C] -- C:\_OTL
[2013/06/15 15:10:59 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Gateway\Desktop\OTL.exe
[2013/05/20 11:28:53 | 000,181,064 | ---- | C] (Sysinternals) -- C:\WINDOWS\PSEXESVC.EXE
[2013/05/20 11:28:41 | 000,000,000 | ---D | C] -- C:\Tweaking.com_Windows_Repair_Logs

========== Files - Modified Within 30 Days ==========

[2013/06/15 17:07:15 | 000,443,434 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/06/15 17:07:15 | 000,072,534 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/06/15 17:02:27 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/06/15 17:02:25 | 1063,317,504 | -HS- | M] () -- C:\hiberfil.sys
[2013/06/15 17:00:34 | 000,000,098 | ---- | M] () -- C:\WINDOWS\System32\drivers\etc\Hosts
[2013/06/15 15:11:06 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Gateway\Desktop\OTL.exe
[2013/06/15 15:07:22 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/06/03 13:55:12 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/05/20 15:31:12 | 000,263,024 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2013/05/20 11:53:33 | 000,181,064 | ---- | M] (Sysinternals) -- C:\WINDOWS\PSEXESVC.EXE
[2013/05/19 21:36:04 | 000,000,786 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes Anti-Malware.lnk

========== Files Created - No Company Name ==========

[2012/12/12 15:30:55 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2012/06/03 23:33:48 | 000,005,120 | ---- | C] () -- C:\Documents and Settings\Gateway\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2012/04/25 08:40:31 | 000,001,395 | ---- | C] () -- C:\Documents and Settings\Gateway\Application Data\bibstats
[2011/10/25 16:22:11 | 000,057,604 | -H-- | C] () -- C:\WINDOWS\System32\mlfcache.dat
[2011/01/13 14:35:32 | 000,334,216 | ---- | C] () -- C:\Documents and Settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
[2011/01/07 11:32:46 | 000,000,412 | ---- | C] () -- C:\Documents and Settings\Gateway\Application Data\wklnhst.dat

========== ZeroAccess Check ==========

[2009/12/10 19:05:03 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/14 08:00:00 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 08:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/14 08:00:00 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2011/07/09 18:13:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2011/07/09 18:06:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\COMMON FILES
[2013/01/04 12:35:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2011/01/06 06:43:51 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Nuance
[2010/05/21 18:07:26 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\QUALCOMM
[2011/01/06 07:20:58 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\SQL Anywhere 11
[2011/01/04 17:22:27 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WEngineLite
[2011/01/14 11:19:44 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2011/10/25 15:57:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\{429CAD59-35B1-4DBC-BB6D-1DB246563521}
[2011/01/13 19:06:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\ntr
[2012/09/10 13:50:40 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Roaming
[2011/01/04 17:17:46 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Smith Micro
[2011/01/07 11:33:07 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\Template
[2012/10/23 15:18:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Gateway\Application Data\TuneUp Software

========== Purity Check ==========



< End of report >
  • 0

#23
FL_Issac

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You weren't kidding when you said that scan would take a while! It just finished, found one issue. Here is the log file it generated.

---------------------------------------
log.txt
---------------------------------------

[email protected] as CAB hook log:
OnlineScanner.ocx - registred OK
# version=8
# iexplore.exe=8.00.6001.18702 (longhorn_ie8_rtm(wmbla).090308-0339)
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=02a81f6b788cd64d98a8f50626265d85
# engine=14083
# end=finished
# remove_checked=false
# archives_checked=false
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-06-15 10:49:57
# local_time=2013-06-15 06:49:57 (-0500, Eastern Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1279 16777215 0 0 0 0 0 0
# scanned=45931
# found=1
# cleaned=0
# scan_time=1878
sh=8C8EB81FDAB0C1EF98E5AFFF09A95C4CDABD1586 ft=1 fh=8c15823de8b8c232 vn="a variant of Win32/Kryptik.BDAL trojan" ac=I fn="C:\_OTL\MovedFiles\06152013_170031\C_Documents and Settings\All Users\Application Data\DisplaySwitch.exe"
  • 0

#24
Essexboy

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All it found was the one we had removed with OTL. So the programme in question is clean. When you use QuickBooks do you connect with online storage or a website whilst you are using it ? Or was it just a coincidence

How is the computer behaving now
  • 0

#25
FL_Issac

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It doesn't connect to any database no, the virus seemed to activate once the program was opened.

Thus it's working alright thus far, will give it 24-48 hours and see how it works. Thanks a bunch again :)
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#26
Essexboy

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OK let me know when you are happy and I will tidy up
  • 0

#27
FL_Issac

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Hello again Essexboy!

Well it's been two days and using the accounting program has yielded no resurgence of the virus (which is good!).

Tidying up can begin! And once again I appreciate the help :)
  • 0

#28
Essexboy

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My pleasure

Subject to no further problems :)

I will remove my tools now and give some recommendations, but, I would like you to run for 24 hours or so and come back if you have any problems

Now the best part of the day ----- Your log now appears clean :thumbsup:

A good workman always cleans up after himself so..The following will implement some cleanup procedures as well as reset System Restore points:

Run OTL
  • Under the Custom Scans/Fixes box at the bottom, paste in the following

    :Commands
    [resethosts]
    [emptytemp]
    [CLEARALLRESTOREPOINTS]
    [Reboot]

  • Then click the Run Fix button at the top
  • Let the program run unhindered, reboot the PC when it is done

Run OTL and hit the cleanup button. It will remove all the programmes we have used plus itself.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programmes:

Posted Image Malwarebytes.

Update and run weekly to keep your system clean

Download and install FileHippo update checker and run it monthly it will show you which programmes on your system need updating and give a download link

If you use on-line banking then as an added layer of protection install Trusteer Rapport

It is critical to have both a firewall and anti virus to protect your system and to keep them updated. To keep your operating system up to date visit
To learn more about how to protect yourself while on the internet read our little guide How did I get infected in the first place ?Keep safe :wave:
  • 0

#29
Essexboy

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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