Picture file problems
Started by
patmlaw
, Jun 07 2005 09:48 AM
#1
Posted 07 June 2005 - 09:48 AM
#2
Posted 09 June 2005 - 06:35 AM
Hi patmlaw. Welcome to Geeks to Go. What program are you using to view the pictures? Do you have the same problem if you use the windows xp picture viewer? Try experimenting by using a different program to open the pictures. Click on a pic, then right click, select open with and windows will display option, like windows picture/fax viewer, paint and internet explorer. These three are recommended You can also browse for other programs. Try using one recommended ones instead of the program you are using. It may be caused by the software you are using. Have you checked the software vendors web page for updates?
I think Dell tech support is in India now. Must be the luck of the draw that each time you got someone that only knows how to say "format the hard drive and re-install".
I think Dell tech support is in India now. Must be the luck of the draw that each time you got someone that only knows how to say "format the hard drive and re-install".
#3
Posted 11 June 2005 - 09:11 AM
I can view pictures. It's just that when I try to compose an email in Outlook Express, I cannot attach a photo or insert a picture, gif, whatever. There's a bug in my system somewhere that's preventing me from doing any of this. I've had pc's since the early 1990's, so I'm very familiar with Windows. On my old Windows 98, I could do anything I wanted. When I purchased the new Windows XP, I'm very limited to what I can do with any pictures. I can send them, but I have to go through another program that will let me (MS Picture It Photo Publishing). If I try to do this directly through my email, Outlook Express will freeze and has to be shut down. If I'm on a website and right click a picture and try to save it to My Documents (My Pictures), it will do the same thing. I cannot save any picture at all to My Documents. I've tried copying and pasting, but sometimes the same thing happens. I've put the System Disk in and repaired Windows XP with no results. I've formatted the hard drive with no results. I don't know if I have a program on this thing that's interferring with something or not. Seems like I've tried everything I could think of. I've spent a lot of money on spyware programs to find the problem. I've been on a lot of websites, too. Seems like no one knows what the problem is or they don't read my entire message and understand it.
#4
Posted 11 June 2005 - 09:34 AM
Have you tried this : Outlook Express > Tools > Options > Security
Make sure there's no check mark against 'Do not allow attachments '.
Make sure there's no check mark against 'Do not allow attachments '.
#5
Posted 11 June 2005 - 09:50 AM
As I said, I can VIEW any picture. It's just trying to save or send that's the problem.
#6
Posted 11 June 2005 - 09:54 AM
But if there is a checkmark against 'Do not allow attachments' then you won't be able to send or receive pictures.
#7
Posted 11 June 2005 - 09:56 AM
Yes, I did that the first thing when setting up the computer.
#8
Posted 11 June 2005 - 10:12 AM
Have you got a Microsoft Windows XP disc or a restore CD from Dell.
If you only have the restore CD then it sounds to me like either it or the original installation is at fault, in which case you need to get back to Dell.
If you only have the restore CD then it sounds to me like either it or the original installation is at fault, in which case you need to get back to Dell.
#9
Posted 11 June 2005 - 10:39 AM
I have the OS disk. I followed directions on this website on how to repair Windows XP. It took me over an hour last night and it still hasn't helped.
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