I bought a re-conditioned laptop. As soon as I get it home, the problems were obvious.. it keeps shutting down without any warning; several times I've got the blue screen; it freezes for minutes at a time; when I move the mouse, the screen jumps all over the place; the typing jumps too (even as I type now); and the sound sometimes just goes off. I emailed the guy next day and let him know. He said he would swap it over for me once he got another laptop.
I take it up to his shop today and he goes through my list. Nothing happens while I'm in the store. He asked me to leave it with him and he ran a check on the hard drive .. said there was nothing wrong with it and none of the problems occurred while he was using it.
So I bring it back home again and, as soon as I switch on, the same things happen all over again .. I've been using it for an hour and have had all of the above problems.
The only difference I can think of between his store and my home of course, is my internet connection. I've used several computers in here on the same connection and never had problems like this. The only difference is that the operating system on here is Windows 7 HP, whereas before, it has always been Windows XP.
Does anyone know if it's possible for an internet connection to cause these problems?