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DVD Burning Problem

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Hello All, I am new to this so please forgive me for any mistakes I make or for being long-winded.

I have an Iomega Super DVD Writer 16x (external)and have been using DVD-Cloner to back up my DVD collection for the past few months with no problems. After installing the Windows XP SP2 update, my system freezes when I try to use the program to burn a disk. I caninitialize the program and then set the program how-to-burn just fine. But when I try to select the [/QUOTE]ok[QUOTE] to burn, it runs until it reached 5% of reading and then freeze my system.

I have made sure no other program is being run during this time by going into Control-Alt-Delete and stopping all applications and start-ups that may interfere. By doing this I have also seen that the CPU Process usagevaries b/n 1% and possibly 5% while the program is initialized but not burning. As soon as it begins to burn, it jumps to 100% and freezes. I had given up and reformatted my hard drive. Then proceeded to download the software of the company’s web site again however I still get the same results.

I have also tried reading the disk to the hard drive but the system will still freeze up as soon as it hits 5% of reading. I suspected it has something to do with Win XP SP2 since I never had any of these problems until it was updated into my system, which made me uninstall Win XP SP2 but do to the rest of the programs not running right afterwards I reinstalled it quickly. If Win XP SP2 is the cause, how do I correct it and if not what other steps can I take to fix this problem?
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