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Computer running extremely slowly, possibly infected [Solved]


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#16
emeraldnzl

emeraldnzl

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Hello again LKJ1,

I think we have covered all the possible malware/adware areas that might be causing your machines problem.

the computer seems to overheat somewhat easily.


Overheating is an issue and will slow your machine.

Go to the link below for some information about symptoms of overheating.

http://www.ehow.com/...g-symptoms.html

Go to the link below for some actions you can take to reduce overheating

http://www.ehow.com/...-computers.html

I'm hoping it's not purely a hardware issue, but there's a chance it could be


Might be, together with the overheating or the overheating has caused a further problem. You would need to take it to your computer shop to check that out I think.

I am not seeing malware as your machines problem now. Over time computers do build up bits and pieces of left over programs updates etc. which slow the machine. Some people even go to extent of reformatting their computers every few years just to clean them up. Removing surplus programs can help, also as mentioned above making sure your computer is clean (dust free) and not overheating are good housekeeping actions to help it run efficiently. Here are a couple of links that may be helpful:

Go here for information about what makes your computer slow by Artellos.

In addition:

miekiemoes has a blog with some information about slow computing.

Just scroll down until you find it, might be helpful. Link below.

http://miekiemoes.bl...l/Slow computer

Now

We have a couple of last steps to perform and then you're all set.Posted Image

Follow these steps to uninstall Combofix and tools used in the removal of malware. This will also clean out and reset your Restore Points.

  • Go to Start > Programs > Accessories and click on Run
  • Copy and paste the the bolded text below in the box then hit OK

    Combofix /Uninstall

    Posted Image
Step 2
  • Double-click OTL.exe to run it. (Vista users, please right click on OTL.exe and select "Run as an Administrator")
  • Click on the CleanUp! button
  • Click Yes to begin the Cleanup process and remove these components, including this application.
  • You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.

MBAM can be uninstalled via control panel add/remove but it may be a useful tool to keep.

Any other tools remaining may be deleted.

-------------------------------------------------------------------------------------------------------------------

A reminder: Remember to (re-install if uninstalled during cleaning) update and turn back on any anti-malware programs you may have turned off during the cleaning process.
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Here are some things that I think are worth having a look at if you don't already know about them:

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It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article Strong passwords: How to create and use them.

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Regularly check that your Java is up to date. Older versions are vunerable to malicious attack.

  • Download Java for Windows

    Reboot your computer.
    You also need to unininstall older versions of Java.
  • Click Start > Control Panel > Add or Remove Programs
  • Remove all Java updates except the latest one you have just installed.
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To help protect your computer in the future:



If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.

* Click Start > Control Panel > System and Security > Windows Update
* Under Windows Update click on Turn automatic updating on or off
* Check items shown to ensure you receive updates automatically. Click OK.

Be aware of what emails you open and websites you visit.

Go here for some good advice about how to prevent infection.

A fun way to check your online safety literacy.

Quiz - getsafeonline

Have a safe and happy computing day!
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#17
emeraldnzl

emeraldnzl

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help. :)

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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