[Jess_12]

Hi!

My volume goes down by itself after a few seconds when I try to lift the knob up(I tried to put it on high and low level too!).Sometimes it last a minute and sometimes a few seconds. Any music, video, movie, sound, ringtone, etc. I want to listen too, it all turn out the same, it goes down by itself (even though I used many website, nothing was accomplished).

Here are some informations:

Sound Scheme: Windows Default
Default Device(Sound Playback): SoundMAX Digital Audio
Default Device(Sound Recording): SoundMAX Digital Audio
Default Device(MIDI Sound Playback): Microsoft GS Wavetable SW Synth
Use Only Default Device is checked.
Default Device(Voice Playback):SoundMAX Digital Audio
Default Device(Voice Recording):SoundMAX Digital Audio

Device Properties:
Manufacturer: Analog Devices, Inc.
Location: PCI bus 0,device 31,function 5
Device Status: This Device is Working Properly

That's all!
I hope my information is enough!

Thanks!

Edited by Jess_12, 22 May 2013 - 03:12 AM.

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Does it actually show the volume level going down in windows?
Have you tried different speakers to verify if the issue is the volume or the speakers?
Is the soundcard built on the motherboard or is it a add on card?
If built onboard have you checked for a possible driver update for the motherboard?

[rshaffer61]

Does it actually show the volume level going down in windows?
Have you tried different speakers to verify if the issue is the volume or the speakers?
Is the soundcard built on the motherboard or is it a add on card?
If built onboard have you checked for a possible driver update for the motherboard?

[Jess_12]

Hello!

Yes, it really does show that the Volume really did go down by itself after few seconds I lift it up.

Yes, I tried 2 speakers already and if you want the brand name just tell me and I'll tell you.

Sorry to tell you that I don't know if my soundcard is built on the motherboard or if it is an add-on card.

Thanks!

[rshaffer61]

OK is this a name brand system?
If so what make and model?
If this is a custom build then what is the make and model of the motherboard.
Have you checked the Device Manager for any yellow exclamation marks?


Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[Jess_12]

Hi!

Yes, it is a brand system.
1) Brand= Genius; Model #= SP-S110
2) Brand= Sinotek; Model #= 7ZQ6 (not sure)

when I tried to open my Device Manager it says nothing was popped up.

Thanks!

[rshaffer61]

Ok this may be a case of a failing sound driver or sound chip on the motherboard. Let's try a System File Check or SFC as it is commonly known by.

SFC /Scannow Fix Windows

Go Start and then to Run ("Start Search" in Vista),
Type in: sfc /scannow
Click OK (Enter in Vista).
Have Windows CD/DVD handy.
If System File Checker (sfc) finds any errors, it may ask you for the CD/DVD.
If sfc does not find any errors in Windows XP, it will simply quit, without any message.
In Vista you will receive the following message: "Windows resource protection did not find any integrity violations".

For Vista users ONLY: Navigate to C:\Windows\Logs\CBS folder. You'll see CBS.log file.
Usually, it's pretty big file, so upload it to Flyupload, and post download link.


If you don't have Windows CD....
This applies mostly to Windows XP, since Vista rarely requires use of its DVD while running "sfc"
Note This method will not necessarily work as well, as when using Windows CD, because not always ALL system files are backed up on your hard drive. Also, backed up files may be corrupted as well.

Go Start and then Run
type in regedit and click OK


Navigate to the following key:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Setup

You will see various entries Values on the right hand side.

The one we want is called: SourcePath

It probably has an entry pointing to your CD-ROM drive, usually D and that is why it is asking for the XP CD.
All we need to do is change it to: C:
Now, double click the SourcePatch setting and a new box will pop up.
Change the drive letter from your CD drive to your root drive, usually C:
Close Registry Editor.

Now restart your computer and try sfc /scannow again!


Thanks to Broni for the instructions