Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Windows installation stuck in restart loop

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
I have problem with my old laptop.

Its hp compaq 6720s, recently I had problems with Ukash virus. Tried to fight it by all means found on web, but couldn't, so I decided to format C: and reinstall windows XP.

I couldnt copy from USB, so I decided to do it with and setuCD.

Everything went perfectly normal, I decided to choose repair option during setup, but in the meantime something went wrong and installer told me he could not copy two files (presetup.cmd and setupORG.exe).
Still, the installation continued.

After it finished, installer had to restart to finish.

But this time I problem occured. Right after "Setup is restarting..." message an error popped up:

C:\WINDOWS\system32\presetup.cmd - FILE NOT FOUND!
C:\WINDOWS\system32\setupORG.exe - FILE NOT FOUND!
(setupORG.exe - > Original windows Setup.exe)

1. "Presetup.cmd" not exist in the i386 folder on UXPCD
"setupORG.exe" not exist in the i386 folder on UXPCD

2. Check your "Txtsetup.sif" in the i386 folder on UXPCD
---Txtsetup.sif: -------------------------------------
setupORG.exe = 1,,,,,,,2,0,0; must exist
presetup.cmd = 1,,,,,,,2,0,0; must exist


All I can do is click setup abort and then laptop simply restarts and comes to "setup is restarting..." message and error.

Constant restart loop.
I cannot even access anything on my PC, even some basic tools to help me solve this problem (i am writing from my friends laptop right now).

Tired changing options in BIOS, burned new CD, however I am out of ideas!
Tried searching stuff on web but no one had similar problem.

any idea what to do? please help me!
  • 0





  • Member
  • PipPipPipPip
  • 1,929 posts
Hello Kokooosz

I'm not sure what you mean by this line......

I couldnt copy from USB, so I decided to do it with and setuCD.

According to HP this machine came with Vista Business, now ok you may want to put XP on it by why are you not using the XP disk to install?
  • 0



    Member 5k

  • Technician
  • 7,090 posts
I'm guessing setuCD means setup CD?????

Try cleaning the CD. Also check it closely for scratches as the CD is typically the cause of files not found during install.

A Repair Install will probably not completely remove the virus you were fighting so a Clean Install with format is the way to go.

If you get the same error during a Clean Install, try making a copy of the XP CD, using the slowest speed your burner and software allow. Then try installing with the copy.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP