[geno368]

I am working on an eMachines E525 laptop running Win 7 home premium with 4 gb ram...When you turn on the system, it gives you the splash screen and then the screen goes blank with a little light area at the top. The touchpad is not responsive as well. I have tried to run some diagnostics on it with no response. It won't boot in safe mode as well. Also can't get to cmd prompt. I tried to re-format it but it locks up after the files are installed. The cd is an iso I downloaded because the license is valid on the laptop.
I am suspecting motherboard, but I am able to run a Ubuntu trial os..Now I am wondering???
Any help would be appreciated

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Immediately on boot up can you tap F2 or Del or whatever key it asks for to Enter Setup to get into the bios?

If you can then change the boot order to CDrom as first boot option, put the disk in and save the changes then exit.

You should then see the message "Press any key to boot from cd".

You will see this message again on subsequent reboots but press nothing.

[Wolfeymole]

Immediately on boot up can you tap F2 or Del or whatever key it asks for to Enter Setup to get into the bios?

If you can then change the boot order to CDrom as first boot option, put the disk in and save the changes then exit.

You should then see the message "Press any key to boot from cd".

You will see this message again on subsequent reboots but press nothing.

[geno368]

Thanks for the reply....I have already done what you suggested but sometimes it takes a couple of tries to get the cd to boot, but it still locks up. I was able to boot the ubuntu cd however...

[Wolfeymole]

Where did you download the ISO from if I may ask Geno?

[geno368]

I found the link on the Windows BBS

[Wolfeymole]

I don't suppose you can give me the exact link to where the download is mentioned could you please?

[geno368]

I will have to hunt it...I will send it to you later...

[Wolfeymole]

Ok thanks mate.

[geno368]

This was the forum, but the d/l link is not there now. It is probably in that forum again...
http://windows7forum...lation-upgrade/

[Wolfeymole]

The Windows 7 forums and Windows BBS forums are two different sites mate but was this the download that you are talking about?

http://windows7forum...p?do=file&id=26

They also do a 64bit flavour.

[geno368]

Mine was a 64b..I just don't remember where the link is...thanks

[Wolfeymole]

Did the person who owns the machine ever make any back to factory recovery disks Geno?

[geno368]

no, they did not...what do you think about the M/b possibility?

[Wolfeymole]

Have you tried continually tapping F8 immediately on boot up to get into Safe mode Geno as this where you use the disk to repair any mangled files?

If you still can't achieve this then the board may be indeed faulty.

[geno368]

What my argument is that if it boots and runs Ubuntu does that in itself rule out M/B?