[huggster26]

Good day - McAfee Antivirus came up w a Trojan file earlier this morning, but couldn't remove it. Went to alternate computer & copied & used the chameleon example under the forums and ran the mbam scan 3 times but this file tkleiax.exe keeps reloading. Is there anything else that I can do? The scans have come up clean but then the computer sits for a couple of hours and then the System Care msg pops up. I am running a Win7 machine w a recently new hard drive. Thanks for the assistance.

I ran OTL and here is the log:
OTL logfile created on: 5/23/2013 1:39:35 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Carolyn Higgins\Downloads
64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
Internet Explorer (Version = 9.10.9200.16576)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

3.62 Gb Total Physical Memory | 1.98 Gb Available Physical Memory | 54.51% Memory free
7.24 Gb Paging File | 5.52 Gb Available in Paging File | 76.24% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
Drive C: | 297.99 Gb Total Space | 247.19 Gb Free Space | 82.95% Space Free | Partition Type: NTFS

Computer Name: CAROLYNHIGGINS | User Name: Carolyn Higgins | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan | Include 64bit Scans
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/05/23 13:39:29 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Carolyn Higgins\Downloads\OTL (1).exe
PRC - [2013/05/11 05:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
PRC - [2013/05/03 07:23:33 | 004,573,184 | ---- | M] (Spotify Ltd) -- C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\spotify.exe
PRC - [2013/05/03 07:23:33 | 001,105,408 | ---- | M] (Spotify Ltd) -- C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
PRC - [2013/04/10 17:11:52 | 000,168,592 | ---- | M] (Microsoft Corp.) -- C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe
PRC - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE
PRC - [2011/02/14 08:55:16 | 000,043,520 | R--- | M] () -- C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe
PRC - [2008/11/09 15:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe


========== Modules (No Company Name) ==========

MOD - [2013/05/03 07:23:33 | 024,985,600 | ---- | M] () -- C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\Data\libcef.dll
MOD - [2011/02/14 08:55:16 | 000,043,520 | R--- | M] () -- C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe


========== Services (SafeList) ==========

SRV:64bit: - [2013/03/05 11:43:26 | 000,221,296 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe -- (McProxy)
SRV:64bit: - [2013/03/05 11:43:26 | 000,221,296 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe -- (mcpltsvc)
SRV:64bit: - [2013/03/05 11:43:26 | 000,221,296 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe -- (McNaiAnn)
SRV:64bit: - [2013/03/05 11:43:26 | 000,221,296 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe -- (McMPFSvc)
SRV:64bit: - [2013/03/05 11:43:26 | 000,221,296 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe -- (HomeNetSvc)
SRV:64bit: - [2013/03/01 09:08:02 | 000,388,680 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- C:\Program Files\McAfee\VirusScan\mcods.exe -- (McODS)
SRV:64bit: - [2012/12/26 09:52:34 | 000,182,312 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Windows\SysNative\mfevtps.exe -- (mfevtp)
SRV:64bit: - [2012/12/26 09:49:32 | 000,218,320 | ---- | M] () [Auto | Running] -- C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe -- (mfefire)
SRV:64bit: - [2012/10/06 07:28:16 | 001,007,288 | ---- | M] (McAfee, Inc.) [Auto | Running] -- C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe -- (mfecore)
SRV:64bit: - [2012/08/31 13:20:06 | 000,201,304 | ---- | M] (McAfee, Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe -- (McOobeSv)
SRV:64bit: - [2011/01/28 12:28:54 | 000,225,216 | ---- | M] (McAfee, Inc.) [On_Demand | Stopped] -- c:\Program Files\McAfee\MSC\McAWFwk.exe -- (McAWFwk)
SRV:64bit: - [2009/07/13 20:41:27 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2013/05/20 08:43:59 | 000,117,144 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/05/15 13:34:49 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/05/11 05:37:26 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
SRV - [2013/04/10 17:11:52 | 000,168,592 | ---- | M] (Microsoft Corp.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe -- (BingDesktopUpdate)
SRV - [2013/02/28 19:25:34 | 000,161,384 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/12/04 10:54:14 | 000,103,472 | ---- | M] (McAfee, Inc.) [Auto | Running] -- c:\Program Files (x86)\McAfee\SiteAdvisor\mcsacore.exe -- (McAfee SiteAdvisor Service)
SRV - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
SRV - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/10 16:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)
SRV - [2008/11/09 15:48:14 | 000,602,392 | ---- | M] (Yahoo! Inc.) [Auto | Running] -- C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe -- (YahooAUService)


========== Driver Services (SafeList) ==========

DRV:64bit: - [2013/05/23 13:24:20 | 000,036,680 | ---- | M] () [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mbamchameleon.sys -- (mbamchameleon)
DRV:64bit: - [2012/12/26 09:55:26 | 000,069,672 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\cfwids.sys -- (cfwids)
DRV:64bit: - [2012/12/26 09:52:44 | 000,339,776 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mfewfpk.sys -- (mfewfpk)
DRV:64bit: - [2012/12/26 09:50:48 | 000,771,096 | ---- | M] (McAfee, Inc.) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\mfehidk.sys -- (mfehidk)
DRV:64bit: - [2012/12/26 09:49:42 | 000,515,528 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfefirek.sys -- (mfefirek)
DRV:64bit: - [2012/12/26 09:49:00 | 000,309,400 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfeavfk.sys -- (mfeavfk)
DRV:64bit: - [2012/12/26 09:48:30 | 000,178,840 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfeapfk.sys -- (mfeapfk)
DRV:64bit: - [2012/11/02 01:46:50 | 000,328,976 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\mfencbdc.sys -- (mfencbdc)
DRV:64bit: - [2012/11/02 01:46:50 | 000,097,208 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\mfencrk.sys -- (mfencrk)
DRV:64bit: - [2012/08/23 09:10:20 | 000,019,456 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\rdpvideominiport.sys -- (RdpVideoMiniport)
DRV:64bit: - [2012/08/23 09:07:35 | 000,057,856 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
DRV:64bit: - [2012/05/28 10:28:18 | 000,197,264 | ---- | M] (McAfee, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HipShieldK.sys -- (HipShieldK)
DRV:64bit: - [2012/03/01 01:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
DRV:64bit: - [2011/03/11 01:41:12 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
DRV:64bit: - [2011/03/11 01:41:12 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
DRV:64bit: - [2010/11/20 08:33:35 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
DRV:64bit: - [2009/07/13 20:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
DRV:64bit: - [2009/07/13 20:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
DRV:64bit: - [2009/07/13 20:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
DRV:64bit: - [2009/07/13 16:59:33 | 005,020,672 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (atikmdag)
DRV:64bit: - [2009/06/10 15:35:03 | 000,192,256 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\eFE5b32e.sys -- (E100B)
DRV:64bit: - [2009/06/10 15:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
DRV:64bit: - [2009/06/10 15:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
DRV:64bit: - [2009/06/10 15:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
DRV:64bit: - [2009/06/10 15:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
DRV - [2009/07/13 20:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE:64bit: - HKLM\..\SearchScopes,DefaultScope =
IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...ms}&FORM=IE8SRC

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/?il...&fr=ydwnld-home
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://www.msn.com/?ocid=iehp
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-US
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 04 50 BF 9E 6D 27 CE 01 [binary data]
IE - HKCU\..\URLSearchHook: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
IE - HKCU\..\SearchScopes,DefaultScope = {1533F0A0-CACE-4B23-8FBE-6B653DD28D5F}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE10SR
IE - HKCU\..\SearchScopes\{1533F0A0-CACE-4B23-8FBE-6B653DD28D5F}: "URL" = http://search.yahoo....}&fr=chr-ydwnld
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:21.0
FF - user.js - File not found

FF:64bit: - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF64_11_7_700_202.dll File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\PROGRA~1\mcafee\msc\NPMCSN~1.DLL ()
FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll ()
FF - HKLM\Software\MozillaPlugins\@canon.com/CCBPL: C:\Program Files (x86)\Canon\APU\npCCBPLFirefox.dll (Canon Inc.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.21.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@mcafee.com/MSC,version=10: c:\PROGRA~2\mcafee\msc\NPMCSN~1.DLL ()
FF - HKLM\Software\MozillaPlugins\@mcafee.com/SAFFPlugin: C:\Program Files (x86)\McAfee\SiteAdvisor\npmcffplg32.dll (McAfee, Inc.)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=16.4.3505.0912: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{4ED1F68A-5463-4931-9384-8FFF5ED91D92}: C:\Program Files (x86)\McAfee\SiteAdvisor [2013/03/25 23:05:00 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/05/21 15:52:35 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/05/21 15:52:35 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files (x86)\Mozilla Firefox\components [2013/05/21 15:52:35 | 000,000,000 | ---D | M]
FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files (x86)\Mozilla Firefox\plugins [2013/05/21 15:52:35 | 000,000,000 | ---D | M]

[2013/03/30 09:12:46 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carolyn Higgins\AppData\Roaming\Mozilla\Extensions
[2013/05/20 08:44:01 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions
[2013/05/20 08:44:01 | 000,000,000 | ---D | M] (Default) -- C:\Program Files (x86)\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2012/10/19 17:18:49 | 000,248,192 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npCouponPrinter.dll
[2012/10/19 17:18:57 | 000,248,192 | ---- | M] (Coupons, Inc.) -- C:\Program Files (x86)\mozilla firefox\plugins\npMozCouponPrinter.dll

O1 HOSTS File: ([2009/06/10 16:00:26 | 000,000,824 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
O2:64bit: - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (McAfee SiteAdvisor BHO) - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3:64bit: - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (McAfee SiteAdvisor Toolbar) - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [APSDaemon] C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [BingDesktop] C:\Program Files (x86)\Microsoft\BingDesktop\BingDesktop.exe (Microsoft Corp.)
O4 - HKLM..\Run: [mcpltui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [mcui_exe] C:\Program Files\McAfee.com\Agent\mcagent.exe (McAfee, Inc.)
O4 - HKLM..\Run: [VMM Mode Selection] C:\Program Files\HTC\ModeSelection\VMMModeSelection.exe ()
O4 - HKCU..\Run: [Spotify] C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\Spotify.exe (Spotify Ltd)
O4 - HKCU..\Run: [Spotify Web Helper] C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe (Spotify Ltd)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Low Rights present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktop = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoActiveDesktopChanges = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoControlPanel = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
O1364bit: - gopher Prefix: missing
O13 - gopher Prefix: missing
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.0.1 205.171.3.25
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{EFD381D5-93F8-482B-9B32-EDFE3152CA1D}: DhcpNameServer = 192.168.0.1 205.171.3.25
O18:64bit: - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll (McAfee, Inc.)
O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
O18 - Protocol\Handler\dssrequest {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\sacore {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll (McAfee, Inc.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18:64bit: - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll (McAfee, Inc.)
O18 - Protocol\Filter\application/x-mfe-ipt {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll (McAfee, Inc.)
O20:64bit: - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (userinit.exe) - C:\Windows\SysWow64\userinit.exe (Microsoft Corporation)
O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
O32 - HKLM CDRom: AutoRun - 1
O34 - HKLM BootExecute: (autocheck autochk *)
O35:64bit: - HKLM\..comfile [open] -- "%1" %*
O35:64bit: - HKLM\..exefile [open] -- "%1" %*
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37:64bit: - HKLM\...com [@ = comfile] -- "%1" %*
O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

========== Files/Folders - Created Within 30 Days ==========

[2013/05/23 13:59:46 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Online Armor
[2013/05/23 13:59:40 | 000,035,376 | ---- | C] (Emsisoft) -- C:\Windows\SysNative\drivers\OAnet.sys
[2013/05/23 13:58:07 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
[2013/05/23 13:56:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Online Armor
[2013/05/23 13:53:08 | 000,000,000 | ---D | C] -- C:\Users\Carolyn Higgins\AppData\Roaming\SUPERAntiSpyware.com
[2013/05/23 13:53:01 | 000,000,000 | ---D | C] -- C:\Users\Carolyn Higgins\AppData\Local\Google
[2013/05/23 13:53:00 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Google
[2013/05/23 13:52:50 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SUPERAntiSpyware
[2013/05/23 13:52:34 | 000,000,000 | ---D | C] -- C:\ProgramData\SUPERAntiSpyware.com
[2013/05/23 13:52:34 | 000,000,000 | ---D | C] -- C:\Program Files\SUPERAntiSpyware
[2013/05/23 13:46:55 | 000,000,000 | ---D | C] -- C:\ProgramData\Licenses
[2013/05/23 13:46:54 | 000,000,000 | ---D | C] -- C:\ProgramData\TEMP
[2013/05/23 13:46:43 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\SpywareBlaster
[2013/05/23 13:46:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\SpywareBlaster
[2013/05/23 13:37:49 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\McAfee
[2013/05/23 13:16:42 | 000,000,000 | ---D | C] -- C:\Users\Carolyn Higgins\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\System Care Antivirus
[2013/05/23 09:55:55 | 000,000,000 | ---D | C] -- C:\Users\Carolyn Higgins\AppData\Roaming\Malwarebytes
[2013/05/23 09:55:53 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
[2013/05/23 09:55:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
[2013/05/23 09:55:51 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
[2013/05/23 09:55:51 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
[2013/05/23 09:51:48 | 000,000,000 | ---D | C] -- C:\Users\Carolyn Higgins\Desktop\mbam-chameleon-1.62.1.1000
[2013/05/23 09:31:47 | 000,000,000 | ---D | C] -- C:\Users\Carolyn Higgins\AppData\Local\Programs
[2013/05/23 08:57:36 | 000,000,000 | ---D | C] -- C:\ProgramData\A6BB48DF2D703D820000A6BAA2304940
[2013/05/20 08:43:29 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Mozilla Firefox
[2013/05/05 11:07:27 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Canon
[2013/05/05 11:07:24 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Common Files\Canon_Inc_IC
[2013/05/05 11:05:52 | 000,000,000 | ---D | C] -- C:\ProgramData\Canon_Inc_IC

========== Files - Modified Within 30 Days ==========

[2013/05/23 14:04:34 | 000,000,916 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/05/23 14:04:18 | 000,000,912 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/05/23 14:01:37 | 000,001,171 | ---- | M] () -- C:\Users\Carolyn Higgins\Desktop\TFC - Shortcut.lnk
[2013/05/23 13:58:07 | 000,002,255 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/05/23 13:52:52 | 000,001,808 | ---- | M] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2013/05/23 13:46:45 | 000,001,079 | ---- | M] () -- C:\Users\Public\Desktop\SpywareBlaster.lnk
[2013/05/23 13:40:53 | 000,015,856 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
[2013/05/23 13:40:53 | 000,015,856 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
[2013/05/23 13:37:49 | 000,001,763 | ---- | M] () -- C:\Users\Public\Desktop\McAfee AntiVirus Plus.lnk
[2013/05/23 13:37:35 | 000,726,316 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
[2013/05/23 13:37:35 | 000,623,940 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
[2013/05/23 13:37:35 | 000,106,316 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
[2013/05/23 13:34:04 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/05/23 13:33:03 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/05/23 13:32:58 | 2917,777,408 | -HS- | M] () -- C:\hiberfil.sys
[2013/05/23 13:24:20 | 000,036,680 | ---- | M] () -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2013/05/23 09:55:53 | 000,000,956 | ---- | M] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/05/23 08:50:35 | 000,045,967 | ---- | M] () -- C:\Users\Carolyn Higgins\AppData\Local\usoepxxc
[2013/05/23 08:48:15 | 000,045,056 | ---- | M] () -- C:\Users\Carolyn Higgins\AppData\Local\lgqlxwqp.exe
[2013/05/16 03:31:34 | 000,294,024 | ---- | M] () -- C:\Windows\SysNative\FNTCACHE.DAT

========== Files Created - No Company Name ==========

[2013/05/23 14:01:37 | 000,001,171 | ---- | C] () -- C:\Users\Carolyn Higgins\Desktop\TFC - Shortcut.lnk
[2013/05/23 13:58:07 | 000,002,255 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
[2013/05/23 13:53:07 | 000,000,916 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
[2013/05/23 13:53:05 | 000,000,912 | ---- | C] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
[2013/05/23 13:52:52 | 000,001,808 | ---- | C] () -- C:\Users\Public\Desktop\SUPERAntiSpyware Free Edition.lnk
[2013/05/23 13:46:45 | 000,001,079 | ---- | C] () -- C:\Users\Public\Desktop\SpywareBlaster.lnk
[2013/05/23 13:24:20 | 000,036,680 | ---- | C] () -- C:\Windows\SysNative\drivers\mbamchameleon.sys
[2013/05/23 09:55:53 | 000,000,956 | ---- | C] () -- C:\Users\Public\Desktop\Malwarebytes Anti-Malware.lnk
[2013/05/23 08:50:35 | 000,045,967 | ---- | C] () -- C:\Users\Carolyn Higgins\AppData\Local\usoepxxc
[2013/05/23 08:48:15 | 000,045,056 | ---- | C] () -- C:\Users\Carolyn Higgins\AppData\Local\lgqlxwqp.exe
[2013/03/21 18:21:14 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin

========== ZeroAccess Check ==========

[2009/07/13 23:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

[HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
"" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 00:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2013/02/26 23:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 20:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 07:19:02 | 000,606,208 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
"" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 20:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

[HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

========== LOP Check ==========

[2013/03/22 18:52:39 | 000,000,000 | ---D | M] -- C:\Users\Carolyn Higgins\AppData\Roaming\InterVideo
[2013/05/23 14:03:36 | 000,000,000 | ---D | M] -- C:\Users\Carolyn Higgins\AppData\Roaming\OnlineArmor
[2013/03/23 22:58:12 | 000,000,000 | ---D | M] -- C:\Users\Carolyn Higgins\AppData\Roaming\OpenOffice.org
[2013/05/23 14:23:22 | 000,000,000 | ---D | M] -- C:\Users\Carolyn Higgins\AppData\Roaming\Spotify

========== Purity Check ==========



========== Alternate Data Streams ==========

@Alternate Data Stream - 119 bytes -> C:\ProgramData\TEMP:5C321E34

< End of report >

[Advertisements]

Hello huggster26

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

[gringo_pr]

Hello huggster26

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

[huggster26]

here are the results from the scans:

# AdwCleaner v2.301 - Logfile created 05/24/2013 at 22:45:18
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Carolyn Higgins - CAROLYNHIGGINS
# Boot Mode : Normal
# Running from : C:\Users\Carolyn Higgins\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v10.0.9200.16576

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Carolyn Higgins\AppData\Roaming\Mozilla\Firefox\Profiles\fmyqz7rc.default-1369323414826\prefs.js

[OK] File is clean.

-\\ Google Chrome v27.0.1453.94

File : C:\Users\Carolyn Higgins\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S10].txt - [964 octets] - [19/05/2013 19:36:17]
AdwCleaner[S11].txt - [929 octets] - [24/05/2013 22:45:18]
AdwCleaner[S9].txt - [903 octets] - [18/05/2013 20:13:56]

########## EOF - C:\AdwCleaner[S11].txt - [1048 octets] ##########

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Carolyn Higgins on Fri 05/24/2013 at 22:50:09.88
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin
Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\yt.ytnavassistplugin.1



~~~ Files

Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npcouponprinter.dll"
Successfully deleted: [File] "C:\Program Files (x86)\mozilla firefox\plugins\npmozcouponprinter.dll"
Successfully deleted: [File] "C:\Windows\couponprinter.ocx"



~~~ Folders

Successfully deleted: [Folder] "C:\Program Files (x86)\coupons"



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 05/25/2013 at 0:11:02.07
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[gringo_pr]

Hello huggster26

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

[huggster26]

Computer is running okay - the fan sometimes keeps running fast but I think I just need to clean it out due to buildup of cat hair...here's the log and I haven't had any interruptions of that file coming back since I did the last scan....


ComboFix 13-05-25.02 - Carolyn Higgins 05/25/2013 9:51.1.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3710.2177 [GMT -5:00]
Running from: c:\users\Carolyn Higgins\Desktop\ComboFix.exe
AV: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
FW: Online Armor Firewall *Enabled* {BD3F5FCA-866B-1E2E-0A68-58900A751EA1}
SP: McAfee Anti-Virus and Anti-Spyware *Enabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
* Resident AV is active
.
.
.
((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.
.
c:\windows\security\Database\tmp.edb
.
.
((((((((((((((((((((((((( Files Created from 2013-04-25 to 2013-05-25 )))))))))))))))))))))))))))))))
.
.
2013-05-25 15:14 . 2013-05-25 15:14 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-05-25 03:50 . 2013-05-25 03:50 -------- d-----w- c:\windows\ERUNT
2013-05-25 03:49 . 2013-05-25 14:31 -------- d-----w- C:\JRT
2013-05-23 19:03 . 2013-05-24 04:01 -------- d-----w- c:\programdata\OnlineArmor
2013-05-23 19:03 . 2013-05-23 19:03 -------- d-----w- c:\users\Carolyn Higgins\AppData\Roaming\OnlineArmor
2013-05-23 18:59 . 2012-10-02 20:03 62016 ----a-w- c:\windows\SysWow64\drivers\oahlp64.sys
2013-05-23 18:59 . 2012-10-02 20:02 35376 ----a-w- c:\windows\system32\drivers\OAnet.sys
2013-05-23 18:59 . 2012-10-02 20:02 40520 ----a-w- c:\windows\SysWow64\drivers\OAmon.sys
2013-05-23 18:59 . 2012-10-02 20:02 61632 ----a-w- c:\windows\SysWow64\drivers\OADriver.sys
2013-05-23 18:56 . 2013-05-24 19:05 -------- d-----w- c:\program files (x86)\Online Armor
2013-05-23 18:53 . 2013-05-23 18:53 -------- d-----w- c:\users\Carolyn Higgins\AppData\Roaming\SUPERAntiSpyware.com
2013-05-23 18:53 . 2013-05-23 18:58 -------- d-----w- c:\users\Carolyn Higgins\AppData\Local\Google
2013-05-23 18:53 . 2013-05-23 18:58 -------- d-----w- c:\program files (x86)\Google
2013-05-23 18:52 . 2013-05-23 18:53 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-05-23 18:52 . 2013-05-23 18:52 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2013-05-23 18:46 . 2013-05-23 18:46 -------- d-----w- c:\programdata\Licenses
2013-05-23 18:46 . 2011-11-04 10:13 1070352 ----a-w- c:\windows\SysWow64\MSCOMCTL.OCX
2013-05-23 18:46 . 2009-03-24 17:52 129872 ----a-w- c:\windows\SysWow64\MSSTDFMT.DLL
2013-05-23 18:46 . 2013-05-24 13:17 -------- d-----w- c:\program files (x86)\SpywareBlaster
2013-05-23 14:55 . 2013-05-23 14:55 -------- d-----w- c:\users\Carolyn Higgins\AppData\Roaming\Malwarebytes
2013-05-23 14:55 . 2013-05-23 14:55 -------- d-----w- c:\programdata\Malwarebytes
2013-05-23 14:55 . 2013-05-23 14:55 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-05-23 14:55 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-05-23 14:31 . 2013-05-23 14:31 -------- d-----w- c:\users\Carolyn Higgins\AppData\Local\Programs
2013-05-23 13:57 . 2013-05-24 03:46 -------- d-----w- c:\programdata\A6BB48DF2D703D820000A6BAA2304940
2013-05-17 19:53 . 2013-05-24 19:56 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll
2013-05-17 19:53 . 2013-05-24 19:56 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll
2013-05-17 19:43 . 2013-05-24 19:56 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll
2013-05-17 13:23 . 2013-05-23 08:38 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2013-05-16 08:00 . 2013-04-05 06:50 19231232 ----a-w- c:\windows\system32\mshtml.dll
2013-05-16 08:00 . 2013-04-05 06:50 15404032 ----a-w- c:\windows\system32\ieframe.dll
2013-05-15 15:46 . 2013-04-10 06:01 983400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 15:46 . 2013-04-10 06:01 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2013-05-15 15:46 . 2011-02-03 11:25 144384 ----a-w- c:\windows\system32\cdd.dll
2013-05-15 15:46 . 2013-02-27 05:52 14172672 ----a-w- c:\windows\system32\shell32.dll
2013-05-15 15:46 . 2013-02-27 05:52 197120 ----a-w- c:\windows\system32\shdocvw.dll
2013-05-15 15:46 . 2013-02-27 05:48 1930752 ----a-w- c:\windows\system32\authui.dll
2013-05-15 15:46 . 2013-02-27 06:02 111448 ----a-w- c:\windows\system32\consent.exe
2013-05-15 15:46 . 2013-02-27 04:49 1796096 ----a-w- c:\windows\SysWow64\authui.dll
2013-05-15 15:46 . 2013-02-27 05:47 70144 ----a-w- c:\windows\system32\appinfo.dll
2013-05-15 15:45 . 2013-03-19 05:53 48640 ----a-w- c:\windows\system32\wwanprotdim.dll
2013-05-15 15:45 . 2013-03-19 05:53 230400 ----a-w- c:\windows\system32\wwansvc.dll
2013-05-15 15:45 . 2013-04-10 03:30 3153920 ----a-w- c:\windows\system32\win32k.sys
2013-05-11 10:37 . 2013-05-11 10:37 209472 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\nppdf32.dll
2013-05-05 16:07 . 2013-05-05 16:07 -------- d-----w- c:\program files (x86)\Canon
2013-05-05 16:07 . 2013-05-05 16:07 -------- d-----w- c:\program files (x86)\Common Files\Canon_Inc_IC
2013-05-05 16:05 . 2013-05-05 16:05 -------- d-----w- c:\programdata\Canon_Inc_IC
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-24 19:56 . 2013-03-22 04:00 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2013-05-23 08:49 . 2013-03-22 04:01 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2013-05-23 08:38 . 2013-03-22 04:00 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2013-05-23 08:38 . 2013-03-22 04:00 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2013-05-16 08:07 . 2013-03-22 06:07 75016696 ----a-w- c:\windows\system32\MRT.exe
2013-05-15 18:34 . 2013-03-22 03:44 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-15 18:34 . 2013-03-22 03:44 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-12 16:05 . 2011-03-28 23:36 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-04-13 05:49 . 2013-05-15 15:45 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49 . 2013-05-15 15:45 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49 . 2013-05-15 15:45 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49 . 2013-05-15 15:45 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45 . 2013-05-15 15:45 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-15 15:45 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 14:45 . 2013-04-24 13:34 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-04 10:35 . 2013-04-23 15:10 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-03-24 03:43 . 2013-03-24 03:43 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2013-03-24 03:43 . 2013-03-24 03:43 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-03-24 03:43 . 2013-03-24 03:43 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2013-03-24 03:43 . 2013-03-24 03:43 226304 ----a-w- c:\windows\system32\elshyph.dll
2013-03-24 03:43 . 2013-03-24 03:43 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2013-03-24 03:43 . 2013-03-24 03:43 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2013-03-24 03:43 . 2013-03-24 03:43 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2013-03-24 03:43 . 2013-03-24 03:43 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2013-03-24 03:43 . 2013-03-24 03:43 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-03-24 03:43 . 2013-03-24 03:43 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2013-03-24 03:43 . 2013-03-24 03:43 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2013-03-24 03:43 . 2013-03-24 03:43 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-03-24 03:43 . 2013-03-24 03:43 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2013-03-24 03:43 . 2013-03-24 03:43 97280 ----a-w- c:\windows\system32\mshtmled.dll
2013-03-24 03:43 . 2013-03-24 03:43 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-03-24 03:43 . 2013-03-24 03:43 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-03-24 03:43 . 2013-03-24 03:43 81408 ----a-w- c:\windows\system32\icardie.dll
2013-03-24 03:43 . 2013-03-24 03:43 77312 ----a-w- c:\windows\system32\tdc.ocx
2013-03-24 03:43 . 2013-03-24 03:43 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2013-03-24 03:43 . 2013-03-24 03:43 62976 ----a-w- c:\windows\system32\pngfilt.dll
2013-03-24 03:43 . 2013-03-24 03:43 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2013-03-24 03:43 . 2013-03-24 03:43 599552 ----a-w- c:\windows\system32\vbscript.dll
2013-03-24 03:43 . 2013-03-24 03:43 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2013-03-24 03:43 . 2013-03-24 03:43 51200 ----a-w- c:\windows\system32\imgutil.dll
2013-03-24 03:43 . 2013-03-24 03:43 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2013-03-24 03:43 . 2013-03-24 03:43 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-03-24 03:43 . 2013-03-24 03:43 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2013-03-24 03:43 . 2013-03-24 03:43 441856 ----a-w- c:\windows\system32\html.iec
2013-03-24 03:43 . 2013-03-24 03:43 361984 ----a-w- c:\windows\SysWow64\html.iec
2013-03-24 03:43 . 2013-03-24 03:43 281600 ----a-w- c:\windows\system32\dxtrans.dll
2013-03-24 03:43 . 2013-03-24 03:43 27648 ----a-w- c:\windows\system32\licmgr10.dll
2013-03-24 03:43 . 2013-03-24 03:43 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2013-03-24 03:43 . 2013-03-24 03:43 247296 ----a-w- c:\windows\system32\webcheck.dll
2013-03-24 03:43 . 2013-03-24 03:43 235008 ----a-w- c:\windows\system32\url.dll
2013-03-24 03:43 . 2013-03-24 03:43 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2013-03-24 03:43 . 2013-03-24 03:43 216064 ----a-w- c:\windows\system32\msls31.dll
2013-03-24 03:43 . 2013-03-24 03:43 197120 ----a-w- c:\windows\system32\msrating.dll
2013-03-24 03:43 . 2013-03-24 03:43 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2013-03-24 03:43 . 2013-03-24 03:43 167424 ----a-w- c:\windows\system32\iexpress.exe
2013-03-24 03:43 . 2013-03-24 03:43 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2013-03-24 03:43 . 2013-03-24 03:43 149504 ----a-w- c:\windows\system32\occache.dll
2013-03-24 03:43 . 2013-03-24 03:43 144896 ----a-w- c:\windows\system32\wextract.exe
2013-03-24 03:43 . 2013-03-24 03:43 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-03-24 03:43 . 2013-03-24 03:43 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2013-03-24 03:43 . 2013-03-24 03:43 13824 ----a-w- c:\windows\system32\mshta.exe
2013-03-24 03:43 . 2013-03-24 03:43 136192 ----a-w- c:\windows\system32\iepeers.dll
2013-03-24 03:43 . 2013-03-24 03:43 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-03-24 03:43 . 2013-03-24 03:43 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2013-03-24 03:43 . 2013-03-24 03:43 102912 ----a-w- c:\windows\system32\inseng.dll
2013-03-23 02:00 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2013-03-23 01:59 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2013-03-22 03:37 . 2013-03-22 03:38 861088 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-03-22 03:37 . 2013-03-22 03:38 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-03-19 06:04 . 2013-04-10 20:54 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 05:46 . 2013-04-10 20:54 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 20:54 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 20:54 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 20:54 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 20:54 112640 ----a-w- c:\windows\system32\smss.exe
2013-03-15 06:28 . 2013-03-24 04:13 9311288 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{6E836621-6C75-46B8-9C30-B92BF42BF3B4}\mpengine.dll
2013-03-07 23:25 . 2013-03-22 22:55 92248 ----a-w- c:\programdata\Microsoft\BingDesktop\Updater\BingDesktopRestarter.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-03-24 23:08 220632 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-03-24 23:08 220632 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-03-24 23:08 220632 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spotify"="c:\users\Carolyn Higgins\AppData\Roaming\Spotify\Spotify.exe" [2013-05-03 4573184]
"Spotify Web Helper"="c:\users\Carolyn Higgins\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-05-03 1105408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-02-28 454600]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-02-28 454600]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
@=""
.
R2 0127961369342947mcinstcleanup;McAfee Application Installer Cleanup (0127961369342947);c:\windows\TEMP\012796~1.EXE [x]
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-03-01 161384]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-05-28 197264]
R3 McAWFwk;McAfee Activation Service;c:\progra~1\mcafee\msc\mcawfwk.exe [2011-01-28 225216]
R3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\DRIVERS\mfencrk.sys [2012-11-02 97208]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-03-22 1255736]
R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-08-31 201304]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-12-26 339776]
S1 OADevice;OADriver;c:\windows\SysWow64\Drivers\OADriver.sys [2012-10-02 61632]
S1 oahlpXX;Online Armor helper driver;c:\windows\syswow64\drivers\oahlp64.sys [2012-10-02 62016]
S1 OAmon;OAmon;c:\windows\SysWOW64\Drivers\OAmon.sys [2012-10-02 40520]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2013-05-07 143088]
S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-04-10 168592]
S2 HomeNetSvc;McAfee Home Network;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-03-05 221296]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~2\mcafee\SITEAD~1\mcsacore.exe [2012-12-04 103472]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-03-05 221296]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-03-05 221296]
S2 mcpltsvc;McAfee Platform Services;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-03-05 221296]
S2 mfecore;McAfee Anti-Malware Core;c:\program files\Common Files\McAfee\AMCore\mcshield.exe [2012-10-06 1007288]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2012-12-26 218320]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-12-26 182312]
S2 OAcat;Online Armor Helper Service;c:\program files (x86)\Online Armor\OAcat.exe [2012-10-02 216072]
S2 SvcOnlineArmor;Online Armor;c:\program files (x86)\Online Armor\oasrv.exe [2012-10-02 4463864]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-12-26 69672]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-12-26 515528]
S3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\DRIVERS\mfencbdc.sys [2012-11-02 328976]
S3 OAnet;OnlineArmor Service;c:\windows\system32\DRIVERS\oanet.sys [2012-10-02 35376]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-05-23 18:57 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.94\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-03-22 18:34]
.
2013-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-05-23 18:53]
.
2013-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-05-23 18:53]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-03-24 23:08 244696 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-03-24 23:08 244696 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-03-24 23:08 244696 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"@OnlineArmor GUI"="c:\program files (x86)\Online Armor\oaui.exe" [2012-10-02 2415104]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://yahoo.com/?ilc=10&fr=ydwnld-home
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.0.1 205.171.3.25
FF - ProfilePath - c:\users\Carolyn Higgins\AppData\Roaming\Mozilla\Firefox\Profiles\fmyqz7rc.default-1369323414826\
FF - ExtSQL: 2013-05-23 08:11; {4ED1F68A-5463-4931-9384-8FFF5ED91D92}; c:\program files (x86)\McAfee\SiteAdvisor
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
Wow6432Node-HKU-Default-RunOnce-SPReview - c:\windows\System32\SPReview\SPReview.exe
HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
AddRemove-Coupon Printer for Windows5.0.0.2 - c:\program files (x86)\Coupons\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1978912811-2524991397-619844902-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-1978912811-2524991397-619844902-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
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@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
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@="ShockwaveFlash.ShockwaveFlash.11"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
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[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-05-25 11:06:27
ComboFix-quarantined-files.txt 2013-05-25 16:06
.
Pre-Run: 265,109,417,984 bytes free
Post-Run: 264,517,640,192 bytes free
.
- - End Of File - - 17407CB8B07C938EE61442A0AF8AAEF4

[gringo_pr]

Hello huggster26

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::

Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe

This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
  
• report from Combofix
• let me know of any problems you may have had
• How is the computer doing now after running the script?

Gringo

[huggster26]

there's no other problems that I can see at this time - I do not see that system care come up any longer. Do you see it in these fixes at all? Here's the scan from the combofix below:
ComboFix 13-05-25.02 - Carolyn Higgins 05/25/2013 13:47:38.2.2 - x64
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3710.2125 [GMT -5:00]
Running from: c:\users\Carolyn Higgins\Desktop\ComboFix.exe
Command switches used :: c:\users\Carolyn Higgins\Desktop\cfscript.txt
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
FW: McAfee Firewall *Disabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
FW: Online Armor Firewall *Enabled* {BD3F5FCA-866B-1E2E-0A68-58900A751EA1}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-04-25 to 2013-05-25 )))))))))))))))))))))))))))))))
.
.
2013-05-25 19:04 . 2013-05-25 19:04 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2013-05-25 19:04 . 2013-05-25 19:04 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-05-25 19:04 . 2013-05-25 19:04 -------- d-----w- c:\users\Administrator\AppData\Local\temp
2013-05-25 03:50 . 2013-05-25 03:50 -------- d-----w- c:\windows\ERUNT
2013-05-25 03:49 . 2013-05-25 14:31 -------- d-----w- C:\JRT
2013-05-23 19:03 . 2013-05-24 04:01 -------- d-----w- c:\programdata\OnlineArmor
2013-05-23 19:03 . 2013-05-23 19:03 -------- d-----w- c:\users\Carolyn Higgins\AppData\Roaming\OnlineArmor
2013-05-23 18:59 . 2012-10-02 20:03 62016 ----a-w- c:\windows\SysWow64\drivers\oahlp64.sys
2013-05-23 18:59 . 2012-10-02 20:02 35376 ----a-w- c:\windows\system32\drivers\OAnet.sys
2013-05-23 18:59 . 2012-10-02 20:02 40520 ----a-w- c:\windows\SysWow64\drivers\OAmon.sys
2013-05-23 18:59 . 2012-10-02 20:02 61632 ----a-w- c:\windows\SysWow64\drivers\OADriver.sys
2013-05-23 18:56 . 2013-05-24 19:05 -------- d-----w- c:\program files (x86)\Online Armor
2013-05-23 18:53 . 2013-05-23 18:53 -------- d-----w- c:\users\Carolyn Higgins\AppData\Roaming\SUPERAntiSpyware.com
2013-05-23 18:53 . 2013-05-23 18:58 -------- d-----w- c:\users\Carolyn Higgins\AppData\Local\Google
2013-05-23 18:53 . 2013-05-23 18:58 -------- d-----w- c:\program files (x86)\Google
2013-05-23 18:52 . 2013-05-23 18:53 -------- d-----w- c:\program files\SUPERAntiSpyware
2013-05-23 18:52 . 2013-05-23 18:52 -------- d-----w- c:\programdata\SUPERAntiSpyware.com
2013-05-23 18:46 . 2013-05-23 18:46 -------- d-----w- c:\programdata\Licenses
2013-05-23 18:46 . 2011-11-04 10:13 1070352 ----a-w- c:\windows\SysWow64\MSCOMCTL.OCX
2013-05-23 18:46 . 2009-03-24 17:52 129872 ----a-w- c:\windows\SysWow64\MSSTDFMT.DLL
2013-05-23 18:46 . 2013-05-24 13:17 -------- d-----w- c:\program files (x86)\SpywareBlaster
2013-05-23 14:55 . 2013-05-23 14:55 -------- d-----w- c:\users\Carolyn Higgins\AppData\Roaming\Malwarebytes
2013-05-23 14:55 . 2013-05-23 14:55 -------- d-----w- c:\programdata\Malwarebytes
2013-05-23 14:55 . 2013-05-23 14:55 -------- d-----w- c:\program files (x86)\Malwarebytes' Anti-Malware
2013-05-23 14:55 . 2013-04-04 19:50 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
2013-05-23 14:31 . 2013-05-23 14:31 -------- d-----w- c:\users\Carolyn Higgins\AppData\Local\Programs
2013-05-23 13:57 . 2013-05-24 03:46 -------- d-----w- c:\programdata\A6BB48DF2D703D820000A6BAA2304940
2013-05-17 19:53 . 2013-05-24 19:56 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore-2\Microsoft.MediaCenter.Sports.UI.dll
2013-05-17 19:53 . 2013-05-24 19:56 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup-2\markup.dll
2013-05-17 19:43 . 2013-05-24 19:56 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM-2\StartResources.dll
2013-05-17 13:23 . 2013-05-23 08:38 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2013-05-16 08:00 . 2013-04-05 06:50 19231232 ----a-w- c:\windows\system32\mshtml.dll
2013-05-16 08:00 . 2013-04-05 06:50 15404032 ----a-w- c:\windows\system32\ieframe.dll
2013-05-15 15:46 . 2013-04-10 06:01 983400 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-15 15:46 . 2013-04-10 06:01 265064 ----a-w- c:\windows\system32\drivers\dxgmms1.sys
2013-05-15 15:46 . 2011-02-03 11:25 144384 ----a-w- c:\windows\system32\cdd.dll
2013-05-15 15:46 . 2013-02-27 05:52 14172672 ----a-w- c:\windows\system32\shell32.dll
2013-05-15 15:46 . 2013-02-27 05:52 197120 ----a-w- c:\windows\system32\shdocvw.dll
2013-05-15 15:46 . 2013-02-27 05:48 1930752 ----a-w- c:\windows\system32\authui.dll
2013-05-15 15:46 . 2013-02-27 06:02 111448 ----a-w- c:\windows\system32\consent.exe
2013-05-15 15:46 . 2013-02-27 04:49 1796096 ----a-w- c:\windows\SysWow64\authui.dll
2013-05-15 15:46 . 2013-02-27 05:47 70144 ----a-w- c:\windows\system32\appinfo.dll
2013-05-15 15:45 . 2013-03-19 05:53 48640 ----a-w- c:\windows\system32\wwanprotdim.dll
2013-05-15 15:45 . 2013-03-19 05:53 230400 ----a-w- c:\windows\system32\wwansvc.dll
2013-05-15 15:45 . 2013-04-10 03:30 3153920 ----a-w- c:\windows\system32\win32k.sys
2013-05-11 10:37 . 2013-05-11 10:37 209472 ----a-w- c:\program files (x86)\Internet Explorer\Plugins\nppdf32.dll
2013-05-05 16:07 . 2013-05-05 16:07 -------- d-----w- c:\program files (x86)\Canon
2013-05-05 16:07 . 2013-05-05 16:07 -------- d-----w- c:\program files (x86)\Common Files\Canon_Inc_IC
2013-05-05 16:05 . 2013-05-05 16:05 -------- d-----w- c:\programdata\Canon_Inc_IC
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-24 19:56 . 2013-03-22 04:00 539984 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight\SpotlightResources.dll
2013-05-23 08:49 . 2013-03-22 04:01 737072 ----a-w- c:\programdata\Microsoft\eHome\Packages\SportsV2\SportsTemplateCore\Microsoft.MediaCenter.Sports.UI.dll
2013-05-23 08:38 . 2013-03-22 04:00 2876528 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\UpdateableMarkup\markup.dll
2013-05-23 08:38 . 2013-03-22 04:00 42776 ----a-w- c:\programdata\Microsoft\eHome\Packages\MCEClientUX\dSM\StartResources.dll
2013-05-16 08:07 . 2013-03-22 06:07 75016696 ----a-w- c:\windows\system32\MRT.exe
2013-05-15 18:34 . 2013-03-22 03:44 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-15 18:34 . 2013-03-22 03:44 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-05-12 16:05 . 2011-03-28 23:36 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-04-13 05:49 . 2013-05-15 15:45 135168 ----a-w- c:\windows\apppatch\AppPatch64\AcXtrnal.dll
2013-04-13 05:49 . 2013-05-15 15:45 308736 ----a-w- c:\windows\apppatch\AppPatch64\AcGenral.dll
2013-04-13 05:49 . 2013-05-15 15:45 350208 ----a-w- c:\windows\apppatch\AppPatch64\AcLayers.dll
2013-04-13 05:49 . 2013-05-15 15:45 111104 ----a-w- c:\windows\apppatch\AppPatch64\acspecfc.dll
2013-04-13 04:45 . 2013-05-15 15:45 474624 ----a-w- c:\windows\apppatch\AcSpecfc.dll
2013-04-13 04:45 . 2013-05-15 15:45 2176512 ----a-w- c:\windows\apppatch\AcGenral.dll
2013-04-12 14:45 . 2013-04-24 13:34 1656680 ----a-w- c:\windows\system32\drivers\ntfs.sys
2013-04-04 10:35 . 2013-04-23 15:10 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-03-24 03:43 . 2013-03-24 03:43 719360 ----a-w- c:\windows\SysWow64\mshtmlmedia.dll
2013-03-24 03:43 . 2013-03-24 03:43 523264 ----a-w- c:\windows\SysWow64\vbscript.dll
2013-03-24 03:43 . 2013-03-24 03:43 38400 ----a-w- c:\windows\SysWow64\imgutil.dll
2013-03-24 03:43 . 2013-03-24 03:43 226304 ----a-w- c:\windows\system32\elshyph.dll
2013-03-24 03:43 . 2013-03-24 03:43 185344 ----a-w- c:\windows\SysWow64\elshyph.dll
2013-03-24 03:43 . 2013-03-24 03:43 158720 ----a-w- c:\windows\SysWow64\msls31.dll
2013-03-24 03:43 . 2013-03-24 03:43 150528 ----a-w- c:\windows\SysWow64\iexpress.exe
2013-03-24 03:43 . 2013-03-24 03:43 138752 ----a-w- c:\windows\SysWow64\wextract.exe
2013-03-24 03:43 . 2013-03-24 03:43 137216 ----a-w- c:\windows\SysWow64\ieUnatt.exe
2013-03-24 03:43 . 2013-03-24 03:43 12800 ----a-w- c:\windows\SysWow64\mshta.exe
2013-03-24 03:43 . 2013-03-24 03:43 110592 ----a-w- c:\windows\SysWow64\IEAdvpack.dll
2013-03-24 03:43 . 2013-03-24 03:43 1054720 ----a-w- c:\windows\system32\MsSpellCheckingFacility.exe
2013-03-24 03:43 . 2013-03-24 03:43 73728 ----a-w- c:\windows\SysWow64\SetIEInstalledDate.exe
2013-03-24 03:43 . 2013-03-24 03:43 97280 ----a-w- c:\windows\system32\mshtmled.dll
2013-03-24 03:43 . 2013-03-24 03:43 92160 ----a-w- c:\windows\system32\SetIEInstalledDate.exe
2013-03-24 03:43 . 2013-03-24 03:43 905728 ----a-w- c:\windows\system32\mshtmlmedia.dll
2013-03-24 03:43 . 2013-03-24 03:43 81408 ----a-w- c:\windows\system32\icardie.dll
2013-03-24 03:43 . 2013-03-24 03:43 77312 ----a-w- c:\windows\system32\tdc.ocx
2013-03-24 03:43 . 2013-03-24 03:43 762368 ----a-w- c:\windows\system32\ieapfltr.dll
2013-03-24 03:43 . 2013-03-24 03:43 62976 ----a-w- c:\windows\system32\pngfilt.dll
2013-03-24 03:43 . 2013-03-24 03:43 61952 ----a-w- c:\windows\SysWow64\tdc.ocx
2013-03-24 03:43 . 2013-03-24 03:43 599552 ----a-w- c:\windows\system32\vbscript.dll
2013-03-24 03:43 . 2013-03-24 03:43 52224 ----a-w- c:\windows\system32\msfeedsbs.dll
2013-03-24 03:43 . 2013-03-24 03:43 51200 ----a-w- c:\windows\system32\imgutil.dll
2013-03-24 03:43 . 2013-03-24 03:43 48640 ----a-w- c:\windows\SysWow64\mshtmler.dll
2013-03-24 03:43 . 2013-03-24 03:43 48640 ----a-w- c:\windows\system32\mshtmler.dll
2013-03-24 03:43 . 2013-03-24 03:43 452096 ----a-w- c:\windows\system32\dxtmsft.dll
2013-03-24 03:43 . 2013-03-24 03:43 441856 ----a-w- c:\windows\system32\html.iec
2013-03-24 03:43 . 2013-03-24 03:43 361984 ----a-w- c:\windows\SysWow64\html.iec
2013-03-24 03:43 . 2013-03-24 03:43 281600 ----a-w- c:\windows\system32\dxtrans.dll
2013-03-24 03:43 . 2013-03-24 03:43 27648 ----a-w- c:\windows\system32\licmgr10.dll
2013-03-24 03:43 . 2013-03-24 03:43 270848 ----a-w- c:\windows\system32\iedkcs32.dll
2013-03-24 03:43 . 2013-03-24 03:43 247296 ----a-w- c:\windows\system32\webcheck.dll
2013-03-24 03:43 . 2013-03-24 03:43 235008 ----a-w- c:\windows\system32\url.dll
2013-03-24 03:43 . 2013-03-24 03:43 23040 ----a-w- c:\windows\SysWow64\licmgr10.dll
2013-03-24 03:43 . 2013-03-24 03:43 216064 ----a-w- c:\windows\system32\msls31.dll
2013-03-24 03:43 . 2013-03-24 03:43 197120 ----a-w- c:\windows\system32\msrating.dll
2013-03-24 03:43 . 2013-03-24 03:43 173568 ----a-w- c:\windows\system32\ieUnatt.exe
2013-03-24 03:43 . 2013-03-24 03:43 167424 ----a-w- c:\windows\system32\iexpress.exe
2013-03-24 03:43 . 2013-03-24 03:43 1509376 ----a-w- c:\windows\system32\inetcpl.cpl
2013-03-24 03:43 . 2013-03-24 03:43 149504 ----a-w- c:\windows\system32\occache.dll
2013-03-24 03:43 . 2013-03-24 03:43 144896 ----a-w- c:\windows\system32\wextract.exe
2013-03-24 03:43 . 2013-03-24 03:43 1441280 ----a-w- c:\windows\SysWow64\inetcpl.cpl
2013-03-24 03:43 . 2013-03-24 03:43 1400416 ----a-w- c:\windows\system32\ieapfltr.dat
2013-03-24 03:43 . 2013-03-24 03:43 13824 ----a-w- c:\windows\system32\mshta.exe
2013-03-24 03:43 . 2013-03-24 03:43 136192 ----a-w- c:\windows\system32\iepeers.dll
2013-03-24 03:43 . 2013-03-24 03:43 135680 ----a-w- c:\windows\system32\IEAdvpack.dll
2013-03-24 03:43 . 2013-03-24 03:43 12800 ----a-w- c:\windows\system32\msfeedssync.exe
2013-03-24 03:43 . 2013-03-24 03:43 102912 ----a-w- c:\windows\system32\inseng.dll
2013-03-23 02:00 . 2009-07-14 02:36 152576 ----a-w- c:\windows\SysWow64\msclmd.dll
2013-03-23 01:59 . 2009-07-14 02:36 175616 ----a-w- c:\windows\system32\msclmd.dll
2013-03-22 03:37 . 2013-03-22 03:38 861088 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-03-22 03:37 . 2013-03-22 03:38 782240 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-03-19 06:04 . 2013-04-10 20:54 5550424 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-19 05:46 . 2013-04-10 20:54 43520 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-19 05:04 . 2013-04-10 20:54 3968856 ----a-w- c:\windows\SysWow64\ntkrnlpa.exe
2013-03-19 05:04 . 2013-04-10 20:54 3913560 ----a-w- c:\windows\SysWow64\ntoskrnl.exe
2013-03-19 04:47 . 2013-04-10 20:54 6656 ----a-w- c:\windows\SysWow64\apisetschema.dll
2013-03-19 03:06 . 2013-04-10 20:54 112640 ----a-w- c:\windows\system32\smss.exe
2013-03-15 06:28 . 2013-03-24 04:13 9311288 ----a-w- c:\programdata\Microsoft\Windows Defender\Definition Updates\{6E836621-6C75-46B8-9C30-B92BF42BF3B4}\mpengine.dll
2013-03-07 23:25 . 2013-03-22 22:55 92248 ----a-w- c:\programdata\Microsoft\BingDesktop\Updater\BingDesktopRestarter.exe
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-03-24 23:08 220632 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-03-24 23:08 220632 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-03-24 23:08 220632 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\SkyDriveShell.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Spotify"="c:\users\Carolyn Higgins\AppData\Roaming\Spotify\Spotify.exe" [2013-05-03 4573184]
"Spotify Web Helper"="c:\users\Carolyn Higgins\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" [2013-05-03 1105408]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
"mcui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-02-28 454600]
"HP Software Update"="c:\program files (x86)\Hp\HP Software Update\HPWuSchd2.exe" [2010-03-12 49208]
"mcpltui_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2013-02-28 454600]
"APSDaemon"="c:\program files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-10-12 59280]
"QuickTime Task"="c:\program files (x86)\QuickTime\QTTask.exe" [2012-10-25 421888]
"SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"ConsentPromptBehaviorAdmin"= 5 (0x5)
"ConsentPromptBehaviorUser"= 3 (0x3)
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MCODS]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\mcpltsvc]
@=""
.
R2 0127961369342947mcinstcleanup;McAfee Application Installer Cleanup (0127961369342947);c:\windows\TEMP\012796~1.EXE [x]
R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [2012-06-11 193616]
R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-03-18 138576]
R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe [2013-03-01 161384]
R3 HipShieldK;McAfee Inc. HipShieldK;c:\windows\system32\drivers\HipShieldK.sys [2012-05-28 197264]
R3 McAWFwk;McAfee Activation Service;c:\progra~1\mcafee\msc\mcawfwk.exe [2011-01-28 225216]
R3 mfencrk;McAfee Inc. mfencrk;c:\windows\system32\DRIVERS\mfencrk.sys [2012-11-02 97208]
R3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;c:\windows\system32\drivers\rdpvideominiport.sys [2012-08-23 19456]
R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys [2012-08-23 57856]
R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe [2013-03-22 1255736]
R4 McOobeSv;McAfee OOBE Service;c:\program files\Common Files\McAfee\McSvcHost\McSvHost.exe [2012-08-31 201304]
S0 mfewfpk;McAfee Inc. mfewfpk;c:\windows\system32\drivers\mfewfpk.sys [2012-12-26 339776]
S1 OADevice;OADriver;c:\windows\SysWow64\Drivers\OADriver.sys [2012-10-02 61632]
S1 oahlpXX;Online Armor helper driver;c:\windows\syswow64\drivers\oahlp64.sys [2012-10-02 62016]
S1 OAmon;OAmon;c:\windows\SysWOW64\Drivers\OAmon.sys [2012-10-02 40520]
S1 SASDIFSV;SASDIFSV;c:\program files\SUPERAntiSpyware\SASDIFSV64.SYS [2011-07-22 14928]
S1 SASKUTIL;SASKUTIL;c:\program files\SUPERAntiSpyware\SASKUTIL64.SYS [2011-07-12 12368]
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [2013-05-07 143088]
S2 BingDesktopUpdate;Bing Desktop Update service;c:\program files (x86)\Microsoft\BingDesktop\BingDesktopUpdater.exe [2013-04-10 168592]
S2 HomeNetSvc;McAfee Home Network;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-03-05 221296]
S2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\progra~2\mcafee\SITEAD~1\mcsacore.exe [2012-12-04 103472]
S2 McMPFSvc;McAfee Personal Firewall Service;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-03-05 221296]
S2 McNaiAnn;McAfee VirusScan Announcer;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-03-05 221296]
S2 mcpltsvc;McAfee Platform Services;c:\program files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-03-05 221296]
S2 mfecore;McAfee Anti-Malware Core;c:\program files\Common Files\McAfee\AMCore\mcshield.exe [2012-10-06 1007288]
S2 mfefire;McAfee Firewall Core Service;c:\program files\Common Files\McAfee\SystemCore\\mfefire.exe [2012-12-26 218320]
S2 mfevtp;McAfee Validation Trust Protection Service;c:\windows\system32\mfevtps.exe [2012-12-26 182312]
S2 OAcat;Online Armor Helper Service;c:\program files (x86)\Online Armor\OAcat.exe [2012-10-02 216072]
S2 SvcOnlineArmor;Online Armor;c:\program files (x86)\Online Armor\oasrv.exe [2012-10-02 4463864]
S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [2012-06-11 240208]
S3 cfwids;McAfee Inc. cfwids;c:\windows\system32\drivers\cfwids.sys [2012-12-26 69672]
S3 mfefirek;McAfee Inc. mfefirek;c:\windows\system32\drivers\mfefirek.sys [2012-12-26 515528]
S3 mfencbdc;McAfee Inc. mfencbdc;c:\windows\system32\DRIVERS\mfencbdc.sys [2012-11-02 328976]
S3 OAnet;OnlineArmor Service;c:\windows\system32\DRIVERS\oanet.sys [2012-10-02 35376]
.
.
--- Other Services/Drivers In Memory ---
.
*Deregistered* - mfeavfk01
.
[HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
2013-05-23 18:57 1165776 ----a-w- c:\program files (x86)\Google\Chrome\Application\27.0.1453.94\Installer\chrmstp.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-25 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2013-03-22 18:34]
.
2013-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-05-23 18:53]
.
2013-05-25 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2013-05-23 18:53]
.
.
--------- X64 Entries -----------
.
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive1]
@="{F241C880-6982-4CE5-8CF7-7085BA96DA5A}"
[HKEY_CLASSES_ROOT\CLSID\{F241C880-6982-4CE5-8CF7-7085BA96DA5A}]
2013-03-24 23:08 244696 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive2]
@="{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}"
[HKEY_CLASSES_ROOT\CLSID\{A0396A93-DC06-4AEF-BEE9-95FFCCAEF20E}]
2013-03-24 23:08 244696 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\ SkyDrive3]
@="{BBACC218-34EA-4666-9D7A-C78F2274A524}"
[HKEY_CLASSES_ROOT\CLSID\{BBACC218-34EA-4666-9D7A-C78F2274A524}]
2013-03-24 23:08 244696 ----a-w- c:\users\Carolyn Higgins\AppData\Local\Microsoft\SkyDrive\16.4.6013.0910\amd64\SkyDriveShell64.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"@OnlineArmor GUI"="c:\program files (x86)\Online Armor\oaui.exe" [2012-10-02 2415104]
.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Svchost - LocalService
FontCache
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://yahoo.com/?ilc=10&fr=ydwnld-home
mLocal Page = c:\windows\SysWOW64\blank.htm
TCP: DhcpNameServer = 192.168.0.1 205.171.3.25
FF - ProfilePath - c:\users\Carolyn Higgins\AppData\Roaming\Mozilla\Firefox\Profiles\fmyqz7rc.default-1369323414826\
FF - ExtSQL: 2013-05-23 08:11; {4ED1F68A-5463-4931-9384-8FFF5ED91D92}; c:\program files (x86)\McAfee\SiteAdvisor
.
- - - - ORPHANS REMOVED - - - -
.
Wow6432Node-HKLM-Run-<NO NAME> - (no file)
AddRemove-Coupon Printer for Windows5.0.0.2 - c:\program files (x86)\Coupons\uninstall.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_USERS\S-1-5-21-1978912811-2524991397-619844902-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.eml\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.Email.1"
.
[HKEY_USERS\S-1-5-21-1978912811-2524991397-619844902-1000\Software\Microsoft\Windows\CurrentVersion\Explorer\FileExts\.vcf\UserChoice]
@Denied: (2) (LocalSystem)
"Progid"="WindowsLiveMail.VCard.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_202_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_202.ocx, 1"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\SOFTWARE\McAfee]
"SymbolicLinkValue"=hex(6):5c,00,72,00,65,00,67,00,69,00,73,00,74,00,72,00,79,
00,5c,00,6d,00,61,00,63,00,68,00,69,00,6e,00,65,00,5c,00,53,00,6f,00,66,00,\
.
[HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\PCW\Security]
@Denied: (Full) (Everyone)
.
Completion time: 2013-05-25 14:13:10
ComboFix-quarantined-files.txt 2013-05-25 19:13
ComboFix2.txt 2013-05-25 16:06
.
Pre-Run: 264,510,644,224 bytes free
Post-Run: 264,208,760,832 bytes free
.
- - End Of File - - 9197A0963A31AAEF38BF20C4A9B1DFD5

[gringo_pr]

Hello huggster26

they are starting to look allot better.

I would like to see a report that combofix makes.

extra combofix report

• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box

C:\Qoobox\Add-Remove Programs.txt

• click ok

copy and paste the report into this topic for me to review

Gringo

[huggster26]

here you go:
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader XI (11.0.03)
Apple Application Support
Apple Software Update
Bing Bar
Bing Desktop
CANON iMAGE GATEWAY Album Plugin Utility
Coupon Printer for Windows
D3DX10
Google Chrome
Google Update Helper
HP Deskjet 3050 J610 series Help
HP Photo Creations
HP Update
InterVideo WinDVD
Java 7 Update 21
Java Auto Updater
Junk Mail filter update
LightScribe 1.4.136.1
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee AntiVirus Plus
Microsoft SkyDrive
Microsoft SQL Server 2005 Compact Edition [ENU]
Movie Maker
Mozilla Firefox 21.0 (x86 en-US)
Mozilla Maintenance Service
MSVCRT
MSVCRT_amd64
MSVCRT110
Nero 7 Essentials
Online Armor 6.0
OpenOffice.org 3.4.1
Photo Common
Photo Gallery
QuickTime
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Skype™ 6.3
Spotify
SpywareBlaster 5.0
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Vantage Point Report Viewer
Windows Live Communications Platform
Windows Live Essentials
Windows Live Installer
Windows Live Mail
Windows Live Photo Common
Windows Live PIMT Platform
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WModem Driver Installer
Yahoo! Software Update
Yahoo! Toolbar

[gringo_pr]

Hello

These logs are looking allot better. But we still have some work to do.

Please print out these instructions, or copy them to a Notepad file. It will make it easier for you to follow the instructions and complete all of the necessary steps..

uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (Revo does allot better of a job)

Programs to remove


Coupon Printer for Windows
Java 7 Update 21

[/list]


Please download and install Revo Uninstaller Free

• Double click Revo Uninstaller to run it.
• From the list of programs double click on The Program to remove
• When prompted if you want to uninstall click Yes.
• Be sure the Moderate option is selected then click Next.
• The program will run, If prompted again click Yes
• when the built-in uninstaller is finished click on Next.
• Once the program has searched for leftovers click Next.
• Check/tick the bolded items only on the list then click Delete
• when prompted click on Yes and then on next.
• put a check on any folders that are found and select delete
• when prompted select yes then on next
• Once done click Finish.

.



Clean Out Temp Files

• This small application you may want to keep and use once a week to keep the computer clean.
  
  Download CCleaner from here http://www.ccleaner.com/
  
  
• Run the installer to install the application.
• When it gives you the option to install Yahoo toolbar uncheck the box next to it.
• Run CCleaner. default settings are fine
• Click Run Cleaner.
• Close CCleaner.

Run Malwarebytes

Please download Malwarebytes' Anti-Malware to your desktop.

• Double-click mbam-setup.exe and follow the prompts to install the program.
• At the end, be sure a checkmark is placed next to
  
  • Update Malwarebytes' Anti-Malware
  • and Launch Malwarebytes' Anti-Malware
• then click Finish.
• If an update is found, it will download and install the latest version.
• Once the program has loaded, select Perform quick scan, then click Scan.
• When the scan is complete, click OK, then Show Results to view the results.
• Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
• When completed, a log will open in Notepad. please copy and paste the log into your next reply
  
  • If you accidently close it, the log file is saved here and will be named like this:
  • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.



Download HijackThis

• Go Here to download HijackThis program
• Save HijackThis to your desktop.
• Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
• Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
• copy and paste hijackthis report into the topic

"information and logs"

• In your next post I need the following
  
  
• Log From MBAM
• report from Hijackthis
• let me know of any problems you may have had
• How is the computer doing now?

Gringo

[huggster26]

from hijack this:
Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 9:58:09 AM, on 5/28/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Internet Explorer v10.0 (10.00.9200.16576)
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Online Armor\oaui.exe
C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\spotify.exe
C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files (x86)\Online Armor\OAhlp.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
C:\Program Files (x86)\Internet Explorer\IELowutil.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Users\Carolyn Higgins\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://yahoo.com/?il...&fr=ydwnld-home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft..../?LinkId=255141
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft..../?LinkId=255141
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll" (file missing)
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKLM\..\Run: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
O4 - HKCU\..\Run: [Spotify] "C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O18 - Protocol: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~2\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
O18 - Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\PROGRA~2\mcafee\msc\mcsniepl.dll
O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE
O23 - Service: McAfee Application Installer Cleanup (0127961369342947) (0127961369342947mcinstcleanup) - Unknown owner - C:\Windows\TEMP\012796~1.EXE (file missing)
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: McAfee Home Network (HomeNetSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files (x86)\Common Files\LightScribe\LSSrvc.exe
O23 - Service: McAfee SiteAdvisor Service - McAfee, Inc. - c:\PROGRA~2\mcafee\SITEAD~1\mcsacore.exe
O23 - Service: McAfee Activation Service (McAWFwk) - McAfee, Inc. - c:\PROGRA~1\mcafee\msc\mcawfwk.exe
O23 - Service: McAfee Personal Firewall Service (McMPFSvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee VirusScan Announcer (McNaiAnn) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\Program Files\McAfee\VirusScan\mcods.exe
O23 - Service: McAfee Platform Services (mcpltsvc) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
O23 - Service: McAfee Anti-Malware Core (mfecore) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
O23 - Service: McAfee Firewall Core Service (mfefire) - McAfee, Inc. - C:\Program Files\Common Files\McAfee\SystemCore\\mfefire.exe
O23 - Service: McAfee Validation Trust Protection Service (mfevtp) - Unknown owner - C:\Windows\system32\mfevtps.exe (file missing)
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NMIndexingService - Nero AG - C:\Program Files (x86)\Common Files\Ahead\Lib\NMIndexingService.exe
O23 - Service: Online Armor Helper Service (OAcat) - Unknown owner - C:\Program Files (x86)\Online Armor\OAcat.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Online Armor (SvcOnlineArmor) - Unknown owner - C:\Program Files (x86)\Online Armor\oasrv.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)
O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

--
End of file - 10319 bytes

running mbam right now and will post log soon. No other problems that I can see right now

[huggster26]

mbam log:
Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.05.28.05

Windows 7 Service Pack 1 x64 NTFS
Internet Explorer 10.0.9200.16576
Carolyn Higgins :: CAROLYNHIGGINS [administrator]

5/28/2013 10:00:06 AM
mbam-log-2013-05-28 (10-00-06).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 233760
Time elapsed: 7 minute(s), 27 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

[gringo_pr]

Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

• Run HijackThis (rightclick and run as admin)
• Click on the Scan button
• Put a check beside all of the items listed below (if present):
  
  • 
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [Spotify] "C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\Spotify.exe" /uri spotify:autostart
    O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Carolyn Higgins\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
    
    
• Close all open windows and browsers/email, etc...
• Click on the "Fix Checked" button
• When completed, close the application.
  
  NOTE**You can research each of those lines >here< and see if you want to keep them or not
  just copy the name between the brackets and paste into the search space
  O4 - HKLM\..\Run: [IntelliPoint]

Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

• Turn off the real time scanner of any existing antivirus program while performing the online scan
• click on the Run ESET Online Scanner button
• Tick the box next to YES, I accept the Terms of Use.
  
  • Click Start
• When asked, allow the add/on to be installed
  
  • Click Start
• Make sure that the option Remove found threats is unticked
• Click on Advanced Settings, ensure the options
  Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• wait for the virus definitions to be downloaded
• Wait for the scan to finish

When the scan is complete

• If no threats were found
  
• put a checkmark in "Uninstall application on close"
• close program
• report to me that nothing was found

• If threats were found
  
• click on "list of threats found"
• click on "export to text file" and save it as ESET SCAN and save to the desktop
• Click on back
• put a checkmark in "Uninstall application on close"
• click on finish
• close program
• copy and paste the report here

Gringo

[huggster26]

from ESET:
C:\Users\Carolyn Higgins\Downloads\Setup_V.162480779b.exe Win32/DomaIQ.I application
C:\Users\Carolyn Higgins\Downloads\Skype.exe a variant of Win32/OpenInstall application
C:\Users\Carolyn Higgins\Pictures\sash n friends\SmileyCentral.exe a variant of Win32/AdInstaller application

[gringo_pr]

Hello huggster26

There are some minor things in your online scan that should be removed.


delete files

• Copy all text in the code box (below)...to Notepad.
  

  @echo off
  del /f /s /q "C:\Users\Carolyn Higgins\Downloads\Setup_V.162480779b.exe"
  del /f /s /q "C:\Users\Carolyn Higgins\Downloads\Skype.exe"
  del /f /s /q "C:\Users\Carolyn Higgins\Pictures\sash n friends\SmileyCentral.exe"
  del %0

• Save the Notepad file on your desktop...as delfile.bat... save type as "All Files"
  It should look like this: <--XP<--vista
• Double click on delfile.bat to execute it.
  A black CMD window will flash, then disappear...this is normal.
• The files and folders, if found...will have been deleted and the "delfile.bat" file will also be deleted.

The rest of the Online scan is only reporting backups created during the course of this fix C:\Qoobox\Quarantine\, and/or items located in System Restore's cache C:\System Volume Information\, Whatever is in these folders can't harm you unless you choose to perform a manual restore. the following steps will remove these backups.




Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.


:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

• To re-enable your Emulation drivers, double click DeFogger to run the tool.
  
• The application window will appear
• Click the Re-enable button to re-enable your CD Emulation drivers
• Click Yes to continue
• A 'Finished!' message will appear
• Click OK
• DeFogger will now ask to reboot the machine - click OK.

Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

• turn off all active protection software
• push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
• please copy and past the following into the box ComboFix /Uninstall and click OK.
• Note the space between the X and the /Uninstall, it needs to be there.
• 

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.

• Double-click OTCleanIt.exe.
• Click the CleanUp! button.
• Select Yes when the "Begin cleanup Process?" prompt appears.
• If you are prompted to Reboot during the cleanup, select Yes.
• The tool will delete itself once it finishes, if not delete it by yourself.
• If asked to restart the computer, please do so

Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java


During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

Link to download latest version. - install Java

How to disable java in your web browsers - Disable Java



:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

• Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  
• WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  
• Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
  totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)
  
  
  Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as 'perfect security'. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.

I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here --><-- Don't worry every little bit helps.

Gringo