[tstumo]

Hey everyone. Just recently noticed I was being re directed to things unrelated to the things I typed in Google. when I click on links in Google I'm taken somewhere else. Not only that but I have the annoying FBI moneypak Virus. My sister had it on her laptop a long time ago but this one sometimes stops me from opening task manager and sometimes from booting into safe mode. I made sure and created another account with administrator privileges just in case. I'm in safe mode on the affected user profile however, so it does allow me on sometimes. I also tried system restore. Any help would be great and any reason in particular my laptop got this virus? Thanks a ton you guys.

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Hello tstumo

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-

• Please download DDS from one of the links below and save it to your desktop:
  
  
  Download DDS and save it to your desktop
  
  Link1
  Link2
  Link3
  
  
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Gringo

[gringo_pr]

Hello tstumo

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!

• Please do not run any tools unless instructed to do so.
  
  • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
• Please do not attach logs or use code boxes, just copy and paste the text.
  
  • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
• Please read every post completely before doing anything.
  
  • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
• Please provide feedback about your experience as we go.
  
  • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.

NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.





I need to get some reports to get a base to start from so I need you to run these programs first.



-Download DDS-

• Please download DDS from one of the links below and save it to your desktop:
  
  
  Download DDS and save it to your desktop
  
  Link1
  Link2
  Link3
  
  
  • Double-Click on dds.scr and a command window will appear. This is normal.
  • Shortly after two logs will appear:
    
  • DDS.txt
  • Attach.txt
• A window will open instructing you save & post the logs
• Save the logs to a convenient place such as your desktop
• Copy the contents of both logs & post in your next reply

Gringo

[tstumo]

Thanks so much Gringo. appreciate it

dds:

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16447 BrowserJavaVersion: 10.21.2
Run by Aaron at 10:48:23 on 2013-05-28
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.5610.3618 [GMT -7:00]
.
AV: Trend Micro Titanium 2012 *Enabled/Updated* {B7599298-8445-728A-A5C7-A26A082C8BDA}
SP: Trend Micro Titanium 2012 *Enabled/Updated* {0C38737C-A27F-7D04-9F77-991873ABC167}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\system32\atiesrxx.exe
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Program Files\IDT\WDM\STacSV64.exe
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\atieclxx.exe
C:\Windows\system32\Hpservice.exe
C:\Windows\system32\WUDFHost.exe
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\ADBlockerSrv.exe
C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Program Files\IDT\WDM\AESTSr64.exe
C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\ASDSrv.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Windows\System32\svchost.exe -k LocalServiceNoNetwork
C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\system32\taskhost.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\IDT\WDM\sttray64.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar1.exe
C:\Program Files\Hewlett-Packard\HP LaunchBox\HPTaskBar2.exe
C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe
C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\Real\RealPlayer\Update\realsched.exe
C:\Program Files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\ADBlockerTray.exe
C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\ASDTray.exe
C:\Program Files (x86)\iTunes\iTunesHelper.exe
C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\acrotray.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrobat.exe
C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_7_700_202.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Program Files (x86)\Real\RealPlayer\RealPlay.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\2.0.1361\6.8.1078\TmIEPlg32.dll
BHO: RealPlayer Download and Record Plugin for Internet Explorer: {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll
BHO: DivX Plus Web Player HTML5 <video>: {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll
BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe Acrobat Create PDF Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\7.1.1104\7.1.1104\TmBpIe32.dll
BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: Adobe Acrobat Create PDF from Selection: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
TB: Adobe Acrobat Create PDF Toolbar: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\WCIEActiveX\AcroIEFavClient.dll
uRun: [Symantec] regsvr32.exe C:\Users\Aaron\AppData\Local\Symantec\whgpxtwf.dll
uRun: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun
uRun: [Pando Media Booster] C:\Program Files (x86)\Pando Networks\Media Booster\PMB.exe
mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [HP CoolSense] C:\Program Files (x86)\Hewlett-Packard\HP CoolSense\CoolSense.exe -byrunkey
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
mRun: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
mRun: [TkBellExe] "C:\Program Files (x86)\Real\RealPlayer\update\realsched.exe" -osboot
mRun: [Aimersoft Helper Compact.exe] C:\Program Files (x86)\Common Files\Aimersoft\Aimersoft Helper Compact\ASHelper.exe
mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
mRun: [ADBlocker] C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\ADBlockerTray.exe -tray
mRun: [Anvi Smart Defender] C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\ASDTray.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Acrotray.exe"
dRunOnce: [FlashPlayerUpdate] C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe -update plugin
uExplorerRun: [bfbeebfdbffeccbadad] <no file>
StartupFolder: C:\Users\Aaron\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\AUTORU~1\ERUNT AutoBackup.lnk - C:\Program Files (x86)\ERUNT\AUTOBACK.EXE
uPolicies-Explorer: NoDrives = dword:0
mPolicies-Explorer: NoDrives = dword:0
mPolicies-System: ConsentPromptBehaviorAdmin = dword:0
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableLUA = dword:0
mPolicies-System: EnableUIADesktopToggle = dword:0
mPolicies-Explorer: NoDriveTypeAutoRun = dword:145
IE: {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - LocalServer32 - <no file>
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} - hxxp://download.divx.com/player/DivXBrowserPlugin.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://javadl-esd.sun.com/update/1.4.2/jinstall-1_4_2-windows-i586.cab
DPF: {CAFEEFAC-0014-0002-0000-ABCDEFFEDCBA} - hxxp://java.sun.com/products/plugin/autodl/jinstall-142-windows-i586.cab
TCP: NameServer = 192.168.1.1
TCP: Interfaces\{0FFB5237-8642-42B3-9D7E-6AE210979A6E} : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{0FFB5237-8642-42B3-9D7E-6AE210979A6E}\3383C4A525 : DHCPNameServer = 192.168.1.1
TCP: Interfaces\{0FFB5237-8642-42B3-9D7E-6AE210979A6E}\341626C65675966496 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{0FFB5237-8642-42B3-9D7E-6AE210979A6E}\45753475966496 : DHCPNameServer = 75.75.75.75 75.75.76.76
TCP: Interfaces\{0FFB5237-8642-42B3-9D7E-6AE210979A6E}\876696E696479777966696 : DHCPNameServer = 75.75.75.75 75.75.76.76
Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\7.1.1104\7.1.1104\TmBpIe32.dll
Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\2.0.1361\6.8.1078\TmIEPlg32.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
x64-mWinlogon: Userinit = C:\Windows\System32\userinit.exe
x64-BHO: TmIEPlugInBHO Class: {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\module\20004\2.0.1361\6.8.1078\TmIEPlg.dll
x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: TmBpIeBHO Class: {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\module\20002\7.1.1104\7.1.1104\TmBpIe64.dll
x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
x64-Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe"
x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
x64-Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\module\20002\7.1.1104\7.1.1104\TmBpIe64.dll
x64-Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\module\20004\2.0.1361\6.8.1078\TmIEPlg.dll
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-mASetup: {6032497A-4479-462B-ADB8-A0A372BB9A23} - msiexec /fu {6032497A-4479-462B-ADB8-A0A372BB9A23} /qn
.
================= FIREFOX ===================
.
FF - ProfilePath - C:\Users\Aaron\AppData\Roaming\Mozilla\Firefox\Profiles\9fcox9ee.default-1359401238057\
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordext.dll
FF - component: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext\components\nprpffbrowserrecordlegacyext.dll
FF - plugin: C:\PROGRA~2\MICROS~1\Office14\NPSPWRAP.DLL
FF - plugin: C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Air\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect32.dll
FF - plugin: C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\CCM\Utilities\npAdobeAAMDetect64.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX OVS Helper\npovshelper.dll
FF - plugin: C:\Program Files (x86)\DivX\DivX Plus Web Player\npdivx32.dll
FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.20125.0\npctrlui.dll
FF - plugin: C:\Program Files (x86)\Pando Networks\Media Booster\npPandoWebPlugin.dll
FF - plugin: C:\Program Files (x86)\Real\RealPlayer\Netscape6\nprpplugin.dll
FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll
FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll
FF - plugin: C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw.dll
FF - plugin: C:\Windows\SysWOW64\Adobe\Director\np32dsw_1168638.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_3_300_262.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_4_402_278.dll
FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_7_700_202.dll
FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll
FF - plugin: C:\Windows\SysWOW64\npmproxy.dll
FF - ExtSQL: 2013-05-27 17:20; [email protected]; C:\Users\Aaron\AppData\Roaming\Mozilla\Firefox\Profiles\9fcox9ee.default-1359401238057\extensions\[email protected]
FF - ExtSQL: 2013-05-28 10:06; [email protected]; C:\Program Files (x86)\Adobe\Acrobat 11.0\Acrobat\Browser\WCFirefoxExtn
.
============= SERVICES / DRIVERS ===============
.
R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-4-16 79488]
R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-4-16 40064]
R1 A2DDA;A2 Direct Disk Access Support Driver;C:\Users\Aaron\Desktop\Run\a2ddax64.sys [2013-5-27 26176]
R1 asdnet;asdnet;C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\sys\amd64\asdnet.sys [2013-5-27 19280]
R1 asdrm;asdrm;C:\Windows\System32\drivers\asdrm.sys [2013-5-27 18768]
R1 dtsoftbus01;DAEMON Tools Virtual Bus Driver;C:\Windows\System32\drivers\dtsoftbus01.sys [2012-7-27 283200]
R1 tmevtmgr;tmevtmgr;C:\Windows\System32\drivers\tmevtmgr.sys [2012-8-2 77184]
R2 ADBlockerSrv;AD Blocker Service;C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\toolbox\adblocker\ADBlockerSrv.exe [2013-5-27 279368]
R2 AESTFilters;Andrea ST Filters Service;C:\Program Files\IDT\WDM\AESTSr64.exe [2012-2-10 89600]
R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-9-28 204288]
R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-9-28 361984]
R2 Amsp;Trend Micro Solution Platform;C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe [2012-8-2 275912]
R2 asdrs;AntiMalware Host-based Intrusion Prevention System;C:\Windows\System32\drivers\asdrs.sys [2013-5-27 23376]
R2 asdsrv;Anvi Smart Defender Realtime Guard Service;C:\Program Files (x86)\Anvisoft\Anvi Smart Defender\ASDSrv.exe [2012-12-20 735592]
R2 asdws;AnviSmartDefender Web Guard;C:\Windows\System32\drivers\asdws.sys [2013-5-27 17232]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2010-2-28 821664]
R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2011-9-9 86072]
R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-4-25 197504]
R2 hpsrv;HP Service;C:\Windows\System32\hpservice.exe [2011-5-27 30520]
R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-2-15 34872]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-2-10 2413056]
R2 MBAMScheduler;MBAMScheduler;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe [2013-5-27 418376]
R2 MBAMService;MBAMService;C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe [2013-5-27 701512]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2009-12-2 483688]
R3 amdhub30;AMD USB 3.0 Hub Driver;C:\Windows\System32\drivers\amdhub30.sys [2011-7-16 96896]
R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-2-10 46136]
R3 amdxhc;AMD USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\amdxhc.sys [2011-7-16 214144]
R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2010-11-17 115216]
R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2012-8-3 40432]
R3 MBAMProtector;MBAMProtector;C:\Windows\System32\drivers\mbam.sys [2013-5-27 25928]
R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-2-10 338536]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-2-10 428136]
R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2012-2-10 1145448]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2009-12-2 721768]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2009-12-2 269672]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2009-12-2 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2009-12-2 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2009-12-2 209768]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 MotioninJoyXFilter;MotioninJoy Virtual Xinput device Filter Driver;C:\Windows\System32\drivers\MijXfilt.sys [2012-4-3 115272]
S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-3-20 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2013-05-28 17:13:56 0 ----a-w- C:\Windows\SysWow64\sho21C3.tmp
2013-05-28 16:54:54 -------- d-----w- C:\Users\Aaron\AppData\Roaming\com.adobe.downloadassistant.AdobeDownloadAssistant
2013-05-28 16:54:50 -------- d-----w- C:\Program Files (x86)\Adobe Download Assistant
2013-05-28 08:01:00 0 ----a-w- C:\Windows\SysWow64\shoFB17.tmp
2013-05-28 06:41:36 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll
2013-05-28 01:35:58 -------- d-----w- C:\Program Files\iPod
2013-05-28 01:35:57 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-05-28 00:36:59 74136 ----a-w- C:\Program Files (x86)\Mozilla Firefox\breakpadinjector.dll
2013-05-28 00:36:59 19352 ----a-w- C:\Program Files (x86)\Mozilla Firefox\AccessibleMarshal.dll
2013-05-27 23:36:22 -------- d-----w- C:\Users\Aaron\AppData\Roaming\Anvisoft
2013-05-27 23:36:17 23376 ----a-w- C:\Windows\System32\drivers\asdrs.sys
2013-05-27 23:36:17 18768 ----a-w- C:\Windows\System32\drivers\asdrm.sys
2013-05-27 23:36:17 17232 ----a-w- C:\Windows\System32\drivers\asdws.sys
2013-05-27 23:36:14 -------- d-----w- C:\ProgramData\Anvisoft
2013-05-27 23:36:10 -------- d-----w- C:\Program Files (x86)\Anvisoft
2013-05-27 16:02:25 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys
2013-05-27 16:02:25 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware
2013-05-27 15:54:15 -------- d-----w- C:\Windows\System32\%LOCALAPPDATA%
2013-05-19 04:31:06 -------- d-----w- C:\Users\Aaron\AppData\Roaming\HandBrake
2013-05-19 04:30:40 -------- d-----w- C:\Program Files\Handbrake
2013-05-19 03:07:51 -------- d-----w- C:\inetpub
2013-05-19 01:44:32 -------- d-----w- C:\Users\Aaron\.dvdcss
2013-05-19 01:36:27 -------- d-----w- C:\ProgramData\PMS
2013-05-19 01:36:02 -------- d-----w- C:\Program Files (x86)\PS3 Media Server
2013-05-18 01:21:48 -------- d-----w- C:\Users\Aaron\AppData\Local\{A6A5AF6D-9B72-4518-9FF3-3C1C1C9053AE}
2013-05-17 02:27:49 -------- d-----w- C:\Users\Aaron\AppData\Roaming\CopyTrans
2013-05-16 22:56:06 -------- d-----w- C:\Users\Aaron\AppData\Local\ElevatedDiagnostics
.
==================== Find3M ====================
.
2013-05-28 06:41:30 866720 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll
2013-05-28 06:41:30 788896 ----a-w- C:\Windows\SysWow64\deployJava1.dll
2013-05-27 16:59:25 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-27 16:59:25 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
.
============= FINISH: 10:49:28.91 ===============


attach:

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 3/19/2012 11:32:16 PM
System Uptime: 5/28/2013 10:14:14 AM (0 hours ago)
.
Motherboard: Hewlett-Packard | | 1805
Processor: AMD A8-3520M APU with Radeon™ HD Graphics | Socket FS1 | 1600/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 570 GiB total, 143.33 GiB free.
D: is FIXED (NTFS) - 22 GiB total, 2.324 GiB free.
E: is FIXED (FAT32) - 4 GiB total, 0.491 GiB free.
F: is CDROM ()
G: is CDROM ()
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP144: 5/18/2013 8:06:56 PM - Windows Modules Installer
RP145: 5/26/2013 5:10:27 PM - Scheduled Checkpoint
RP146: 5/27/2013 6:11:46 PM - Removed iTunes
RP147: 5/27/2013 6:35:07 PM - Installed iTunes
RP148: 5/27/2013 11:40:40 PM - Installed Java 7 Update 21
RP149: 5/28/2013 10:04:03 AM - Installed Adobe Acrobat XI Pro.
.
==== Installed Programs ======================
.
µTorrent
AC3Filter 2.5b
AD Blocker
Adobe Acrobat XI Pro
Adobe AIR
Adobe Download Assistant
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.7) MUI
Adobe Shockwave Player 11.6
Aimersoft DVD Creator(Build 2.6.5)
AMD APP SDK Runtime
AMD Catalyst Install Manager
AMD Fuel
AMD Steady Video Plug-In
AMD System Monitor
AMD VISION Engine Control Center
Anvi Smart Defender 1.8
Apple Application Support
Apple Mobile Device Support
Apple Software Update
AuthenTec TrueAPI
Bejeweled 3
Blackhawk Striker 2
Blio
Bonjour
Catalyst Control Center - Branding
Catalyst Control Center Graphics Previews Common
Catalyst Control Center InstallProxy
Catalyst Control Center Localization All
ccc-utility64
CCC Help Chinese Standard
CCC Help Chinese Traditional
CCC Help Czech
CCC Help Danish
CCC Help Dutch
CCC Help English
CCC Help Finnish
CCC Help French
CCC Help German
CCC Help Greek
CCC Help Hungarian
CCC Help Italian
CCC Help Japanese
CCC Help Korean
CCC Help Norwegian
CCC Help Polish
CCC Help Portuguese
CCC Help Russian
CCC Help Spanish
CCC Help Swedish
CCC Help Thai
CCC Help Turkish
Chuzzle Deluxe
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
CopyTrans Suite Remove Only
Cradle of Rome 2
CyberLink YouCam
D3DX10
DAEMON Tools Pro
DiskAid 5.09
DivX Setup
Dora's World Adventure
ESU for Microsoft Windows 7 SP1
Evernote v. 4.2.3
Farm Frenzy
Farmscapes
FATE
FileHippo.com Update Checker
Final Drive Fury
GIMP 2.6.11
Hewlett-Packard ACLM.NET v1.1.2.0
Hoyle Card Games
HP 3D DriveGuard
HP Application Assistant
HP Auto
HP Client Services
HP CoolSense
HP Customer Experience Enhancements
HP Documentation
HP DVB-T TV Tuner 8.0.64.43
HP Games
HP Launch Box
HP MovieStore
HP On Screen Display
HP Power Manager
HP Quick Launch
HP QuickWeb
HP Recovery Manager
HP Security Assistant
HP Setup
HP Setup Manager
HP Software Framework
HP Support Assistant
HxD Hex Editor version 1.7.7.0
IDT Audio
IrfanView (remove only)
iTunes
Java 2 Runtime Environment, SE v1.4.2
Java 7 Update 21
Java Auto Updater
JavaFX 2.1.0
Jewel Match 3
Jewel Quest Mysteries: The Seventh Gate Collector's Edition
John Deere Drive Green
Junk Mail filter update
League of Legends
Letters from Nowhere 2
Luxor HD
Mah Jong Medley
Malwarebytes Anti-Malware version 1.75.0.1300
Mesh Runtime
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
Microsoft WSE 3.0 Runtime
MotioninJoy Gamepad tool 0.7.0000
Mozilla Firefox 21.0 (x86 en-US)
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
opensource
Optimizer Pro v3.0
Pando Media Booster
Penguins!
Plants vs. Zombies - Game of the Year
PlayReady PC Runtime x86
Poker Superstars III
Polar Bowler
Polar Golfer
RealNetworks - Microsoft Visual C++ 2008 Runtime
RealPlayer
Realtek Ethernet Controller Driver
Realtek PCIE Card Reader
REALTEK Wireless LAN Driver
RealUpgrade 1.1
RollerCoaster Tycoon 3: Platinum
Rosetta Stone Version 3
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
Skype™ 5.5
Super Street Fighter IV Arcade Edition version 1.0
Super Street Fighter IV: Arcade Edition
swMSM
Synaptics TouchPad Driver
The Treasures of Mystery Island: The Ghost Ship
The Walking Dead © 3 version 1
Titanium
Torchlight
Total Video2Dvd 3.30
Trend Micro Titanium
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft .NET Framework 4 Extended (KB2468871)
Update for Microsoft .NET Framework 4 Extended (KB2533523)
Update for Microsoft .NET Framework 4 Extended (KB2600217)
Update Installer for WildTangent Games App
Validity WBF DDK
VC80CRTRedist - 8.0.50727.6195
Virtual Villagers 4 - The Tree of Life
WildTangent Games App (HP Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
WinRAR 4.11 (32-bit)
Wondershare DVD Creator(Build 2.6.1)
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
5/28/2013 10:26:36 AM, Error: Service Control Manager [7023] - The BITS service terminated with the following error: The specified module could not be found.
5/28/2013 10:18:21 AM, Error: Service Control Manager [7023] - The Function Discovery Resource Publication service terminated with the following error: %%-2147024891
5/28/2013 10:18:21 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Resource Publication service which failed to start because of the following error: %%-2147024891
5/28/2013 10:15:02 AM, Error: Service Control Manager [7003] - The IPsec Policy Agent service depends the following service: BFE. This service might not be installed.
5/28/2013 10:15:02 AM, Error: Service Control Manager [7003] - The IKE and AuthIP IPsec Keying Modules service depends the following service: BFE. This service might not be installed.
5/28/2013 10:15:01 AM, Error: Service Control Manager [7023] - The Computer Browser service terminated with the following error: The specified service does not exist as an installed service.
5/27/2013 6:35:56 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Apple Mobile Device service, but this action failed with the following error: An instance of the service is already running.
5/27/2013 6:34:56 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 6:34:16 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 6:29:10 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the HPWMISVC service.
5/27/2013 5:20:42 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Windows Management Instrumentation service, but this action failed with the following error: An instance of the service is already running.
5/27/2013 5:20:42 PM, Error: Service Control Manager [7032] - The Service Control Manager tried to take a corrective action (Restart the service) after the unexpected termination of the Multimedia Class Scheduler service, but this action failed with the following error: An instance of the service is already running.
5/27/2013 5:19:19 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the HP Software Framework Service service to connect.
5/27/2013 5:19:19 PM, Error: Service Control Manager [7000] - The HP Software Framework Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
5/27/2013 5:19:19 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1053" attempting to start the service hpqwmiex with arguments "" in order to run the server: {F5539356-2F02-40D4-999E-FA61F45FE12E}
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The Windows Management Instrumentation service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The User Profile Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The Themes service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The Task Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The System Event Notification Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The Shell Hardware Detection service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The Server service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The Secondary Logon service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The Multimedia Class Scheduler service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The Group Policy Client service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/27/2013 5:18:42 PM, Error: Service Control Manager [7031] - The Extensible Authentication Protocol service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 120000 milliseconds: Restart the service.
5/27/2013 12:58:57 AM, Error: Service Control Manager [7031] - The HP Support Assistant Service service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 12:58:57 AM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 114 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 12:57:53 AM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 113 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 12:56:52 AM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 112 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/27/2013 11:56:11 AM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start.
5/27/2013 11:10:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
5/27/2013 11:10:37 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
5/27/2013 11:10:36 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
5/27/2013 11:10:30 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
5/27/2013 10:58:46 AM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: discache spldr tmactmon tmcomm tmevtmgr tmtdi Wanarpv6
5/27/2013 10:58:42 AM, Error: Service Control Manager [7001] - The Client Virtualization Handler service depends on the Application Virtualization Client service which failed to start because of the following error: The dependency service or group failed to start.
5/27/2013 10:58:41 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.
5/27/2013 1:31:16 AM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control.
5/27/2013 1:01:43 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334}
5/26/2013 8:57:38 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 111 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 8:56:37 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 110 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 8:55:36 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 109 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:58:22 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 108 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:57:20 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 107 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:56:20 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 106 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:55:19 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 105 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:54:18 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 104 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:53:17 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 103 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:52:16 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 102 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:51:15 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 101 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:50:14 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 100 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:49:13 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 99 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:48:12 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 98 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:47:12 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 97 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:46:11 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 96 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:45:10 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 95 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:44:09 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 94 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:43:08 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 93 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:42:08 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 92 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:41:07 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 91 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:40:06 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 90 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:39:05 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 89 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:38:04 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 88 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:37:04 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 87 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:36:03 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 86 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:35:02 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 85 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:34:01 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 84 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:33:01 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 83 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:32:00 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 82 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:30:59 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 81 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:29:58 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 80 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:28:57 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 79 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:27:57 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 78 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:26:56 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 77 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:25:55 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 76 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:24:54 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 75 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:23:54 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 74 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:22:53 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 73 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:21:52 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 72 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:20:51 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 71 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:19:51 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 70 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:18:50 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 69 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:17:49 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 68 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:16:48 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 67 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:15:47 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 66 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:14:46 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 65 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:13:46 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 64 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:12:45 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 63 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:11:44 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 62 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:10:43 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 61 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:09:42 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 60 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:08:41 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 59 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:07:40 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 58 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:06:40 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 57 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:05:38 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 56 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:04:38 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 55 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:03:37 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 54 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:02:36 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 53 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:01:35 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 52 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 6:00:35 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 51 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:59:34 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 50 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:58:33 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 49 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:57:32 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 48 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:56:31 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 47 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:55:30 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 46 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:54:29 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 45 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:53:28 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 44 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:52:27 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 43 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:51:27 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 42 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:50:25 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 41 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:49:25 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 40 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:48:24 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 39 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:47:23 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 38 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:46:23 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 37 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:45:22 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 36 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:44:21 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 35 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:43:20 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 34 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:42:19 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 33 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:41:19 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 32 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:40:18 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 31 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:39:17 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 30 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:38:16 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 29 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:37:15 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 28 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:36:15 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 27 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:35:14 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 26 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:34:13 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 25 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:33:13 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 24 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:32:12 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 23 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:31:11 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 22 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:30:10 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 21 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:29:10 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 20 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:28:09 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 19 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:27:08 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 18 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:26:07 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 17 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:25:06 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 16 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:24:05 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 15 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:23:04 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 14 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:22:04 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 13 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:21:03 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 12 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:20:02 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 11 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:19:01 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 10 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:18:00 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 9 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:16:59 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 8 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:15:58 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 7 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:14:57 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 6 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:13:56 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 5 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:12:55 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 4 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:11:54 PM, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 3 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.
5/26/2013 5:10:16 PM, Error: Service Control Manager [7034] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 3 time(s).
5/26/2013 5:10:04 PM, Error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 2 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
5/26/2013 5:09:54 PM, Error: Service Control Manager [7034] - The iPod Service service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:54 PM, Error: Service Control Manager [7034] - The HP Software Framework Service service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:54 PM, Error: Service Control Manager [7034] - The Application Virtualization Client service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:53 PM, Error: Service Control Manager [7034] - The IconMan_R service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:53 PM, Error: Service Control Manager [7034] - The HPWMISVC service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:53 PM, Error: Service Control Manager [7034] - The HP Quick Synchronization Service service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:53 PM, Error: Service Control Manager [7034] - The HP Client Services service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:53 PM, Error: Service Control Manager [7034] - The Client Virtualization Handler service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:53 PM, Error: Service Control Manager [7034] - The Bonjour Service service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:53 PM, Error: Service Control Manager [7034] - The Application Virtualization Service Agent service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:53 PM, Error: Service Control Manager [7031] - The Windows Live ID Sign-in Assistant service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 10000 milliseconds: Restart the service.
5/26/2013 5:09:52 PM, Error: Service Control Manager [7034] - The Andrea ST Filters Service service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:52 PM, Error: Service Control Manager [7034] - The AMD FUEL Service service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:51 PM, Error: Service Control Manager [7034] - The HP Service service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:51 PM, Error: Service Control Manager [7034] - The Audio Service service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:51 PM, Error: Service Control Manager [7034] - The AMD External Events Utility service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 5:09:51 PM, Error: Service Control Manager [7034] - The Adobe Acrobat Update Service service terminated unexpectedly. It has done this 1 time(s).
5/26/2013 2:33:54 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa80099384e0, 0xfffff88003f2a80c, 0x0000000000000000, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 052613-46410-01.
5/25/2013 1:06:38 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa80054d54e0, 0xfffff88006b2f80c, 0x0000000000000000, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 052513-50996-01.
5/24/2013 1:50:34 PM, Error: Microsoft-Windows-WER-SystemErrorReporting [1001] - The computer has rebooted from a bugcheck. The bugcheck was: 0x00000116 (0xfffffa80094222e0, 0xfffff88006b3680c, 0x0000000000000000, 0x0000000000000002). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 052413-29156-01.
.
==== End Of File ===========================

[gringo_pr]

Hello tstumo

These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.

• Close all open programs and internet browsers.
• Double click on AdwCleaner.exe to run the tool.
• Click on Delete.
• Confirm each time with Ok.
• Your computer will be rebooted automatically. A text file will open after the restart.
• Please post the content of that logfile with your next answer.
• You can find the logfile at C:\AdwCleaner[S1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo

[gringo_pr]

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

[tstumo]

Hello Gringo. I apologize for the delay. I ran both here are the logs. So far no problems have arisen.

ADW CLEANER

# AdwCleaner v2.301 - Logfile created 05/31/2013 at 23:47:26
# Updated 16/05/2013 by Xplode
# Operating system : Windows 7 Home Premium Service Pack 1 (64 bits)
# User : Aaron - AARON-HP
# Boot Mode : Normal
# Running from : C:\Users\Aaron\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Mozilla Firefox\extensions\{1FD91A9C-410C-4090-BBCC-55D3450EF433}
Folder Deleted : C:\Program Files (x86)\1ClickDownload
Folder Deleted : C:\Program Files (x86)\iMesh Applications\Mediabar
Folder Deleted : C:\Program Files (x86)\Optimizer Pro
Folder Deleted : C:\Program Files (x86)\TornTV.com
Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro
Folder Deleted : C:\Users\Aaron\AppData\Local\PackageAware
Folder Deleted : C:\Users\Aaron\AppData\LocalLow\boost_interprocess
Folder Deleted : C:\Users\Aaron\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\TornTV.com
Folder Deleted : C:\Users\Aaron\AppData\Roaming\Mozilla\Firefox\Profiles\extensions\extensions\[email protected]

***** [Registry] *****

Key Deleted : HKCU\Software\1ClickDownload
Key Deleted : HKCU\Software\Optimizer Pro
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\jbpkiefagocgkmemidfngdkamloieekf
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16447

[OK] Registry is clean.

-\\ Mozilla Firefox v21.0 (en-US)

File : C:\Users\Aaron\AppData\Roaming\Mozilla\Firefox\Profiles\9fcox9ee.default-1359401238057\prefs.js

[OK] File is clean.

-\\ Google Chrome v [Unable to get version]

File : C:\Users\Aaron\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [11861 octets] - [12/12/2012 12:23:31]
AdwCleaner[S1].txt - [12034 octets] - [12/12/2012 12:24:36]
AdwCleaner[S2].txt - [1194 octets] - [13/12/2012 21:30:54]
AdwCleaner[S3].txt - [2072 octets] - [31/05/2013 23:47:26]

########## EOF - C:\AdwCleaner[S3].txt - [2132 octets] ##########

JRT

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows 7 Home Premium x64
Ran by Aaron on Fri 05/31/2013 at 23:54:58.36
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{008F6831-ECBA-4246-911D-F1DF440F0458}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{BF5843A0-3DC3-45CD-90D1-C78E4FAB77DF}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{008F6831-ECBA-4246-911D-F1DF440F0458}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{d43b3890-80c7-4010-a95d-1e77b5924dc3}
Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}



~~~ Files

Successfully deleted: [File] C:\Windows\syswow64\sho21C3.tmp
Successfully deleted: [File] C:\Windows\syswow64\shoFB17.tmp
Successfully deleted: [File] "C:\Users\Aaron\desktop\optimizer pro.lnk"



~~~ Folders

Successfully deleted: [Folder] "C:\Users\Aaron\appdata\locallow\datamngr"
Successfully deleted: [Folder] "C:\Program Files (x86)\imesh applications"
Successfully deleted: [Folder] "C:\Program Files (x86)\wondershare"
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{0220B622-5F20-4259-90D0-6E55A6FE3C5A}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{1A6E4AD2-3A2E-42BD-A961-F8F6DFA0D71F}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{1A9E1CD2-22A5-465C-8AAB-1ED159D8E74D}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{1AE598F3-0BEE-4A7B-9078-67045ADEB1DE}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{2231C802-26C1-4BFF-BB38-88F44181DF7F}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{3261AE3C-785F-4727-BEE5-161C71DAFFD3}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{3F5F3EF9-5E90-422C-816A-4F326AF3B979}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{4F080B28-D501-43CD-B274-BCADF1E236E8}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{504b1c62-2ea9-2f1b-f726-110079e389e1}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{5614BC22-5D8F-4D81-8B56-9E3D2E61CD9D}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{5D08854B-DCEF-45B8-B93F-0DA8EC822180}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{66EB9E1B-D822-4285-856C-6ACD90D1DCDE}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{7DAAF300-4921-4FBB-AA0A-C1D03A44E7FD}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{88986852-0150-413A-B312-72B48EDC694F}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{88ED2BBD-28CB-464B-B82A-9734AAECD162}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{92F5CD88-8327-4F30-AB18-068C67F8D996}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{9993943D-C796-4BC9-963A-4828024381E2}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{9D14FFC2-0A28-48F6-832F-3805890005FF}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{9EA873B3-7F8E-479B-92D1-CF62D58F3217}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{A6A5AF6D-9B72-4518-9FF3-3C1C1C9053AE}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{AE37FBB2-6091-4729-89C6-583E8A58ACE5}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{B2624401-FA52-4835-89BF-37F4395EF9DE}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{B350C191-5D1F-49FF-805B-198392BE9489}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{B728B697-EEB1-4841-A4A0-954E003CCD7C}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{C807BFE7-57D5-4A18-B069-A6EF44831E3C}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{C98462D1-399D-4EFF-A546-9E816570FB76}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{CC3BDAA8-0103-48DD-BB18-E14822196A5F}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{CCF4FDCA-9678-4859-907B-5023FBDC8A1A}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{CD00FFD8-9C89-44F9-92C1-AE80AA31B0FB}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{D49B247A-16DB-4641-A5EB-6F503D4C4676}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{D515331D-70C5-49C8-AF09-92F48AA7284E}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{E2F28701-7C8D-48C8-89D1-090A8EFFD2D1}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{F1366BEC-2EA0-47AD-9D33-643757AEDE38}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{FD4F0DC6-E8B4-4A56-A6BC-1DD8C0D519B8}
Successfully deleted: [Empty Folder] C:\Users\Aaron\appdata\local\{FF5A7211-3D09-4D92-A1C7-4ECE1FCC10AC}



~~~ FireFox

Failed to delete: [Folder] "C:\Program Files (x86)\Mozilla Firefox\extensions\{1FD91A9C-410C-4090-BBCC-55D3450EF433}"
Emptied folder: C:\Users\Aaron\AppData\Roaming\mozilla\firefox\profiles\9fcox9ee.default-1359401238057\minidumps [70 files]



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Sat 06/01/2013 at 0:04:11.84
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

[gringo_pr]

Hello tstumo

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

• In your next post I need the following
  
• Log from Combofix
• let me know of any problems you may have had
  
• How is the computer doing now?

Gringo

[gringo_pr]

Hello

48 Hour bump

It has been more than 48 hours since my last post.

• do you still need help with this?
• do you need more time?
• are you having problems following my instructions?
  
• if after 48hrs you have not replied to this thread then it will have to be closed!

Gringo

[tstumo]

Hey Gringo. I'm replying from my cell. My brother dropped my laptop and the entire screen is blotched and messed up. So I have an even bigger issue now to deal with. Cant see anything and have no idea if the hard drive is okay. I thank you for your time and unfortunately I ask that the thread gets closed. You guys are great here and I'm appreciative. Getting a new laptop at some point just need to figure how to transfer all my data if its even salvageable. .

[gringo_pr]

Hello tstumo

Ask a friend if you can borrow a monitor or even take it to their house just to hook it up - if it starts then you are in decent shape


Gringo

[gringo_pr]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.