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Cant Recover to Factory Settings?


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#1
katherineangel

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I have a Toshiba satellite l305d and I need to restore to factory settings.
I do not have the recovery discs, and I have tried holding 0 while turning the computer on as well as F8. With F8 I am able to go through a few steps to get to the Toshiba recovery window but when I select to recovery the computer, the cd holder opens and it tells me to enter the disc. There doesn't seem to be any obvious way around that window. There has to be a way for me to recover my computer without the discs... Please help me!
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#2
iammykyl

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Gday katherineangelPosted Image

To restore your laptop to its factory settings, follow these steps:



Warning: All data on the hard drive will be erased. Back up any important data before proceeding. Make sure the computer is connected to a power supply and do not switch it off or restart during the process.
  • 1) Hold down the power button for ten seconds to switch off your machine
    • Please note: Holding down the power button on the machine forces it to switch off. Any unsaved data will be lost.
  • 2) Press and hold the zero key and at the same time, tap the power button once to switch on your notebook
  • 3) When the machine starts beeping, release the zero key
  • 4) When prompted by the warning screen, select Yes to continue with the system recovery
  • 5) Select Recovery of Factory Default Software and click Next
  • 6) Select Recover to out-of-box state and Click Next again
  • 7) Click Next to Start the recovery
Source > http://en.kioskea.ne...actory-settings
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#3
katherineangel

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I pressed zero, but it never started beeping. I ended at a windows boot manager with these options:
Microsoft Windows Vista
Ramdisk Device Options
Windows Memory Diagnostic

When I select Ramdisk I get a screen that leads me to the recovery wizard but requires a disc.

This isn't working :(
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#4
katherineangel

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At the Windows Boot Manager screen, there is also an option for for more choices by pressing F8, when I do this I get these options:

Repair your Computer
Safe Mode
Safe Mode with Networking
Safe mode with Command Prompt
Enable Boot Logging
Enable low-resolution video (640x480)
Last Known Good Configuration (advanced)
Directory Services Restore Mode
Debugging Mode
Disable automatic restart on system failure
Disable Drive Signature Enforcement
Start Windows Normally


I selected repair your computer to try to get somewhere
so I got a screen for system recovery options. the same as I listed earlier that will send my to the wizard and ask for the disk.
just to explain what happens exactly though, this first screen asks me to select a language for my keyboard, gives me US and I click next.
Now I have to log in to access the recovery options, so I do.
Now I get a screen with these options:

Startup Repair
System Restore
Windows Complete PC Restore
Windows memory diagnostic tool
Command Prompt
Toshiba Recovery Wizard.

When I click the wizard it asks for a disc to start the recovery.
and that is the furthest I have been able to get.
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#5
Wolfeymole

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It sounds like your Recovery partition is a bit mangled Kath but what happens if you choose "Windows Complete PC Restore"?
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#6
katherineangel

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When I select Windows Complete PC Restore, a popup tells me "a valid backup location could not be found"

Any other ideas?
I would really like to be able to do this without the disc :/
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#7
iammykyl

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I think you are going to have to resort to ordering restore disk.
At the link, enter, L305D, then select your serial number. > http://support.toshiba.com/
You could try this site, > http://www.restoredi...lite L20 Series scroll down the list.
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#8
katherineangel

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Yeah, looks like I'm not able to do it on my own.
Does anyone know if electronic stores would help me at all either?
Like Best Buy or Fry's?

Thanks
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#9
iammykyl

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Gday.

Just came across another option to repair, which I don't think we have tried,
> http://aps2.toshiba-...03440001R01.htm


I feel sure that if you had the recovery disk, you would be able to run the Setup and repair. If you take the rig to a local store, they would not be able to repair software issues without having a disk.

Have a look at the following page to see if it might help you.
> http://www.toshiba.c...ric/0000003f90/
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#10
phillpower2

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I hope nobody objects to me sticking my oar in here :whistling:

First of all can I ask why you feel that you need to wipe the HDD and start afresh katherineangel, you may have other options.

If you are intent on starting afresh and as long as you have the COA (product key) for the present installation you can download a Vista ISO - includes step by step instructions http://www.raymond.c...s-vista-to-dvd/ please disregard any other product or service that is offered at the link.

The COA may be on a sticker on the base of the notebook or possibly in the battery compartment.
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#11
iammykyl

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Always but always happy when you Sticky Beak Phillpower2, Posted Image

Thanks for the link, will await katherineangel's reply.



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#12
phillpower2

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Always but always happy when you Sticky Beak Phillpower2, Posted Image


:rofl:

You are welcome BTW iammykyl :thumbsup:
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