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problem ROOT/HIKEY_SPLDR/0000


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#16
JSntgRvr

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Run FRST as you did before.

Type the following in the edit box on FRST, after "Search:".

software;system

It then should look like:

Search: software;system

Click Search button and post the log (Search.txt) it makes next to FRST in your next reply.
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#17
marycon1

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You are not going to beleive this. But I managed to fix computer with a very simple fix. I just wish I would have done this fix with my deskyop before I dell sysyem restore back to factory state, which made me unble to access the internet or anthing for that matter. The way I got my computer, windows 7 laptop 64 bit, to stop running only in safemode with networking. I was looking for options I might have missed, clicked on the start button, then clicked more options on down the list after accessories I saw security and protection, clicked that then I saw HP recovery manager, clicked that and my computer is back to nornal, If you are getting other people complaining about the root/hickey__spldr/0000 maybe it might work for them also. It does restore computer to factory state so now I have to redo everthing, but I sure do not mind that. First I am going to get a good security protector. I was thinking of microsoft secuity and protection. I need a free one. Any suggestions? I will download that one until I hear back. I sure want to thaNK YOU FOR YOUR HELP now maybe by me telling you this i can help you. waiting to hear back mary.
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#18
JSntgRvr

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Microsoft Security Essentials is a good program.

I am glad you had the issue resolved.

Be safe. :)
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#19
marycon1

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Thanks for letting me know about security essintials. I will download. I am goihg to go to forums to let individuals with same problem I had to lo let them know how I fived mine. My desktop went to safmode two years ago. then I believe the laptop got the same problem from my desktop. I had saw there were many people with same problem. Hopefuully I can help some people to. thanks for all yhe help. I now have your site in my favorites
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#20
JSntgRvr

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Well, what you did was a Recovery to Factory Settings. Not too many people will appreciate losing their data.
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#21
JSntgRvr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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