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Sweetpacks and Wincake Installed on my Computer [Solved]


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#1
carlfifank

carlfifank

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Hi all.

My computer installed sweetpacks and wincake. It was through me trying to download a torrent file. The Sweetpacks toolbar had installed itself onto Chrome, IE and Firefox (and I uninstalled Firefox). I have attempted to uninstall it from guidance from Malwaretips, except for running the adware software, I ran a full system scan with Norton (only tracking cookies were found). There are no longer any toolbars or sweetpacks page opening up, however I wanted to be sure that I did get rid of it correctly. Below is the OTL Log. Thank you for your help.

OTL logfile created on: 5/30/2013 4:21:03 AM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\vishwas\Desktop
Windows Vista Home Premium Edition Service Pack 2 (Version = 6.0.6002) - Type = NTWorkstation
Internet Explorer (Version = 9.0.8112.16421)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

2.75 Gb Total Physical Memory | 1.03 Gb Available Physical Memory | 37.46% Memory free
5.71 Gb Paging File | 3.66 Gb Available in Paging File | 63.99% Paging File free
Paging file location(s): ?:\pagefile.sys [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files
Drive C: | 223.03 Gb Total Space | 135.66 Gb Free Space | 60.83% Space Free | Partition Type: NTFS
Drive D: | 9.85 Gb Total Space | 1.66 Gb Free Space | 16.88% Space Free | Partition Type: NTFS

Computer Name: VISHWAS-PC | User Name: vishwas | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/05/30 04:18:01 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\vishwas\Desktop\OTL.exe
PRC - [2012/12/23 23:33:30 | 000,144,520 | R--- | M] (Symantec Corporation) -- C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccsvchst.exe
PRC - [2009/04/11 02:27:36 | 002,926,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/04/26 04:15:26 | 000,361,808 | ---- | M] () -- C:\WINDOWS\SMINST\BLService.exe
PRC - [2007/04/19 16:44:18 | 000,074,672 | ---- | M] (Lexmark International, Inc.) -- C:\Program Files\Lexmark 1200 Series\LXCZbmgr.exe
PRC - [2007/04/19 16:44:12 | 000,058,288 | ---- | M] (Lexmark International, Inc.) -- C:\Program Files\Lexmark 1200 Series\LXCZbmon.exe
PRC - [2007/04/19 16:43:42 | 000,537,520 | ---- | M] ( ) -- C:\WINDOWS\System32\lxczcoms.exe


========== Modules (No Company Name) ==========

MOD - [2013/05/23 01:44:07 | 000,393,168 | ---- | M] () -- C:\Users\vishwas\AppData\Local\Google\Chrome\Application\27.0.1453.94\ppgooglenaclpluginchrome.dll
MOD - [2013/05/23 01:44:06 | 013,136,336 | ---- | M] () -- C:\Users\vishwas\AppData\Local\Google\Chrome\Application\27.0.1453.94\PepperFlash\pepflashplayer.dll
MOD - [2013/05/23 01:43:59 | 004,051,408 | ---- | M] () -- C:\Users\vishwas\AppData\Local\Google\Chrome\Application\27.0.1453.94\pdf.dll
MOD - [2013/05/23 01:43:06 | 000,599,504 | ---- | M] () -- C:\Users\vishwas\AppData\Local\Google\Chrome\Application\27.0.1453.94\libglesv2.dll
MOD - [2013/05/23 01:43:05 | 000,124,368 | ---- | M] () -- C:\Users\vishwas\AppData\Local\Google\Chrome\Application\27.0.1453.94\libegl.dll
MOD - [2013/05/23 01:43:03 | 001,597,392 | ---- | M] () -- C:\Users\vishwas\AppData\Local\Google\Chrome\Application\27.0.1453.94\ffmpegsumo.dll
MOD - [2012/05/30 10:51:08 | 000,699,280 | R--- | M] () -- C:\Program Files\Norton Security Suite\Engine\20.3.1.22\wincfi39.dll
MOD - [2011/09/27 08:23:00 | 000,087,912 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
MOD - [2011/09/27 08:22:40 | 001,242,472 | ---- | M] () -- C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll
MOD - [2011/05/28 23:04:56 | 000,140,288 | ---- | M] () -- C:\Program Files\WinRAR\RarExt.dll
MOD - [2011/03/17 01:11:16 | 004,297,568 | ---- | M] () -- C:\Program Files\Common Files\microsoft shared\OFFICE14\Cultures\OFFICE.ODF
MOD - [2010/10/20 16:45:26 | 008,801,120 | ---- | M] () -- C:\Program Files\Microsoft Office\Office14\1033\GrooveIntlResource.dll
MOD - [2009/08/11 22:21:20 | 001,021,440 | ---- | M] () -- C:\Program Files\AC3Filter\ac3filter_intl.dll
MOD - [2008/06/12 01:17:08 | 000,066,856 | ---- | M] () -- C:\Program Files\HP\QuickPlay\Kernel\common\MCEMediaStatus.dll
MOD - [2007/08/14 16:59:54 | 006,365,184 | ---- | M] () -- C:\Program Files\Common Files\LightScribe\QtGui4.dll
MOD - [2007/07/12 16:55:52 | 000,131,072 | ---- | M] () -- C:\Program Files\Common Files\LightScribe\plugins\imageformats\qjpeg4.dll
MOD - [2007/07/12 16:55:28 | 001,581,056 | ---- | M] () -- C:\Program Files\Common Files\LightScribe\QtCore4.dll


========== Services (SafeList) ==========

SRV - [2013/05/14 19:29:24 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\System32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/02/28 19:25:34 | 000,161,384 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/12/23 23:33:30 | 000,144,520 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe -- (N360)
SRV - [2012/09/20 14:28:48 | 030,785,672 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Microsoft Office\Office14\GROOVE.EXE -- (Microsoft SharePoint Workspace Audit Service)
SRV - [2008/04/26 04:15:26 | 000,361,808 | ---- | M] () [Auto | Running] -- C:\WINDOWS\SMINST\BLService.exe -- (Recovery Service for Windows)
SRV - [2008/01/20 22:23:32 | 000,272,952 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
SRV - [2007/04/19 16:43:42 | 000,537,520 | ---- | M] ( ) [Auto | Running] -- C:\WINDOWS\System32\lxczcoms.exe -- (lxcz_device)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkfwd.sys -- (NwlnkFwd)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\nwlnkflt.sys -- (NwlnkFlt)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\ipinip.sys -- (IpInIp)
DRV - [2013/05/22 04:37:54 | 001,611,992 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130529.017\NAVEX15.SYS -- (NAVEX15)
DRV - [2013/05/22 04:37:54 | 000,093,272 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\VirusDefs\20130529.017\NAVENG.SYS -- (NAVENG)
DRV - [2013/04/12 19:53:06 | 001,000,024 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\BASHDefs\20130515.001\BHDrvx86.sys -- (BHDrvx86)
DRV - [2013/02/17 12:50:50 | 000,376,480 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\eeCtrl.sys -- (eeCtrl)
DRV - [2013/02/15 21:05:08 | 000,142,496 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\SYMEVENT.SYS -- (SymEvent)
DRV - [2013/02/15 17:29:22 | 000,386,720 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\Definitions\IPSDefs\20130529.001\IDSvix86.sys -- (IDSVix86)
DRV - [2013/01/30 23:18:06 | 000,934,488 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\WINDOWS\System32\drivers\N360\1403010.016\symefa.sys -- (SymEFA)
DRV - [2013/01/28 21:45:18 | 000,602,712 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\WINDOWS\System32\drivers\N360\1403010.016\srtsp.sys -- (SRTSP)
DRV - [2013/01/28 21:45:18 | 000,032,344 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\N360\1403010.016\srtspx.sys -- (SRTSPX)
DRV - [2013/01/21 22:15:32 | 000,367,704 | ---- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\System32\drivers\N360\1403010.016\symds.sys -- (SymDS)
DRV - [2012/11/15 22:18:04 | 000,134,304 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\N360\1403010.016\ccsetx86.sys -- (ccSet_N360)
DRV - [2012/08/08 22:38:03 | 000,106,656 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - [2012/07/27 23:05:22 | 000,175,264 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\N360\1403010.016\ironx86.sys -- (SymIRON)
DRV - [2012/07/22 21:34:24 | 000,350,368 | R--- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\WINDOWS\System32\drivers\N360\1403010.016\symtdiv.sys -- (SYMTDIv)
DRV - [2010/08/12 13:07:50 | 000,292,712 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvmfdx32.sys -- (NVNET)
DRV - [2010/08/12 13:07:50 | 000,292,712 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\drivers\nvmfdx32.sys -- (NVENETFD)
DRV - [2009/07/23 22:01:00 | 009,791,072 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvlddmkm.sys -- (nvlddmkm)
DRV - [2008/10/03 04:39:28 | 000,222,208 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\CHDRT32.sys -- (CnxtHdAudService)
DRV - [2008/05/09 15:17:32 | 000,043,040 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvhda32v.sys -- (NVHDA)
DRV - [2008/04/27 15:07:44 | 000,909,824 | ---- | M] (Atheros Communications, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\athr.sys -- (athr)
DRV - [2008/04/24 18:51:46 | 000,014,848 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2007/10/17 19:36:54 | 000,008,704 | ---- | M] (Conexant Systems, Inc.) [Kernel | Auto | Running] -- C:\WINDOWS\System32\drivers\XAudio.sys -- (XAudio)
DRV - [2007/06/18 20:12:04 | 000,016,768 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\WINDOWS\System32\drivers\HpqKbFiltr.sys -- (HpqKbFiltr)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
IE - HKLM\..\SearchScopes,DefaultScope =
IE - HKLM\..\SearchScopes\{047725AF-524F-470B-A5BE-38D6D75FFB09}: "URL" = http://search.yahoo....ing}&fr=hp-pvnb
IE - HKLM\..\SearchScopes\{2D44ADC8-4906-4BAE-BC0E-D40BD2AB8F60}: "URL" = http://www.ask.com/w...}&l=dis&o=ushpl

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...avilion&pf=cnnb
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = Preserve
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local


========== FireFox ==========

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\Windows\system32\Macromed\Flash\NPSWF32_11_7_700_202.dll ()
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=: File not found
FF - HKLM\Software\MozillaPlugins\@Apple.com/iTunes,version=1.0: C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll ()
FF - HKLM\Software\MozillaPlugins\@divx.com/DivX VOD Helper,version=1.0.0: C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll (DivX, LLC.)
FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.21.2: C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/OfficeAuthz,version=14.0: C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/SharePoint,version=14.0: C:\PROGRA~1\MICROS~3\Office14\NPSPWRAP.DLL (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Users\vishwas\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Users\vishwas\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKCU\Software\MozillaPlugins\amazon.com/AmazonMP3DownloaderPlugin: C:\Program Files\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101772.dll (Amazon.com, Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\[email protected]: C:\Program Files\HP\Digital Imaging\Smart Web Printing\MozillaAddOn2 [2008/08/04 14:35:27 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\coFFPlgn\ [2013/05/29 22:02:02 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\N360_20.1.0.24\IPSFFPlgn\ [2013/02/17 12:28:20 | 000,000,000 | ---D | M]

[2013/05/27 19:53:08 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/05/27 19:53:08 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}

========== Chrome ==========

CHR - default_search_provider: Google (Enabled)
CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:originalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}ie={inputEncoding}
CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client=chrome&q={searchTerms}&{google:cursorPosition}sugkey={google:suggestAPIKeyParameter},
CHR - homepage: http://www.google.com/
CHR - plugin: Shockwave Flash (Enabled) = C:\Users\vishwas\AppData\Local\Google\Chrome\Application\27.0.1453.94\PepperFlash\pepflashplayer.dll
CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
CHR - plugin: Native Client (Enabled) = C:\Users\vishwas\AppData\Local\Google\Chrome\Application\27.0.1453.94\ppGoogleNaClPluginChrome.dll
CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Users\vishwas\AppData\Local\Google\Chrome\Application\27.0.1453.94\pdf.dll
CHR - plugin: Norton Identity Safe (Enabled) = C:\Users\vishwas\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.3.3.19_0\npcoplgn.dll
CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files\Adobe\Reader 8.0\Reader\Browser\nppdf32.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin2.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin3.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin4.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin5.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin6.dll
CHR - plugin: QuickTime Plug-in 7.7.1 (Enabled) = C:\Program Files\QuickTime\plugins\npqtplugin7.dll
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~1\MICROS~3\Office14\NPAUTHZ.DLL
CHR - plugin: Microsoft Office 2010 (Enabled) = C:\PROGRA~1\MICROS~3\Office14\NPSPWRAP.DLL
CHR - plugin: AmazonMP3DownloaderPlugin (Enabled) = C:\Program Files\Amazon\MP3 Downloader\npAmazonMP3DownloaderPlugin101772.dll
CHR - plugin: DivX VOD Helper Plug-in (Enabled) = C:\Program Files\DivX\DivX OVS Helper\npovshelper.dll
CHR - plugin: Java™ Platform SE 7 U21 (Enabled) = C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll
CHR - plugin: MetaStream 3 Plugin (Enabled) = C:\Program Files\Viewpoint\Viewpoint Media Player\npViewpoint.dll
CHR - plugin: iTunes Application Detector (Enabled) = C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll
CHR - plugin: Google Update (Enabled) = C:\Users\vishwas\AppData\Local\Google\Update\1.3.21.145\npGoogleUpdate3.dll
CHR - plugin: Shockwave Flash (Enabled) = C:\Windows\system32\Macromed\Flash\NPSWF32_11_7_700_202.dll
CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll
CHR - plugin: Windows Presentation Foundation (Enabled) = c:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll
CHR - Extension: YouTube = C:\Users\vishwas\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
CHR - Extension: Google Search = C:\Users\vishwas\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
CHR - Extension: Norton Identity Protection = C:\Users\vishwas\AppData\Local\Google\Chrome\User Data\Default\Extensions\mkfokfffehpeedafpekjeddnmnjhmcmk\2013.3.3.19_0\
CHR - Extension: Gmail = C:\Users\vishwas\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_0\

O1 HOSTS File: ([2006/09/18 17:41:30 | 000,000,761 | ---- | M]) - C:\WINDOWS\System32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O1 - Hosts: ::1 localhost
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (Norton Identity Protection) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\20.3.1.22\coieplg.dll (Symantec Corporation)
O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ips\ipsbho.dll (Symantec Corporation)
O2 - BHO: (Groove GFS Browser Helper) - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O2 - BHO: (Java™ Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation)
O2 - BHO: (Office Document Cache Handler) - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL (Microsoft Corporation)
O2 - BHO: (Java™ Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
O3 - HKLM\..\Toolbar: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\20.3.1.22\coieplg.dll (Symantec Corporation)
O3 - HKCU\..\Toolbar\WebBrowser: (Norton Toolbar) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\20.3.1.22\coieplg.dll (Symantec Corporation)
O4 - HKLM..\Run: [APSDaemon] C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe (Apple Inc.)
O4 - HKLM..\Run: [DivXUpdate] C:\Program Files\DivX\DivX Update\DivXUpdate.exe ()
O4 - HKLM..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe (Hewlett-Packard)
O4 - HKLM..\Run: [lxczbmgr.exe] C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe (Lexmark International, Inc.)
O4 - HKLM..\Run: [Windows Defender] C:\Program Files\Windows Defender\MSASCui.exe (Microsoft Corporation)
O4 - HKCU..\Run: [Aim6] File not found
O9 - Extra Button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll (Microsoft Corporation)
O9 - Extra Button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O9 - Extra 'Tools' menuitem : OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll (Microsoft Corporation)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000005 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O13 - gopher Prefix: missing
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.21.2)
O16 - DPF: {CAFEEFAC-0016-0000-0005-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.6.0_05)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 10.21.2)
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} https://connect.bech...SetupClient.cab (JuniperSetupClientControl Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{0097ACB6-4C33-4729-B58C-64B570DAB289}: DhcpNameServer = 75.75.75.75 75.75.76.76
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{C5995D1E-F275-4585-8286-F90D0A34D53E}: DhcpNameServer = 75.75.75.75 75.75.76.76
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\WINDOWS\System32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\img24.jpg
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\img24.jpg
O28 - HKLM ShellExecuteHooks: {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL (Microsoft Corporation)
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2008/08/04 14:03:40 | 000,000,074 | ---- | M] () - C:\autoexec.bat -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/05/30 04:17:59 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Users\vishwas\Desktop\OTL.exe
[2013/05/29 21:50:21 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2013/05/27 19:52:56 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2013/05/10 15:30:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Skype
[2013/05/10 15:30:35 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Skype
[2013/05/10 15:30:34 | 000,000,000 | R--D | C] -- C:\Program Files\Skype

========== Files - Modified Within 30 Days ==========

[2013/05/30 04:23:13 | 000,000,864 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1485438164-1664767260-3697909283-1000Core.job
[2013/05/30 04:23:08 | 000,000,916 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskUserS-1-5-21-1485438164-1664767260-3697909283-1000UA.job
[2013/05/30 04:18:01 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\vishwas\Desktop\OTL.exe
[2013/05/30 04:16:29 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0
[2013/05/30 04:16:29 | 000,003,216 | -H-- | M] () -- C:\Windows\System32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0
[2013/05/30 04:16:28 | 000,032,061 | ---- | M] () -- C:\ProgramData\nvModes.dat
[2013/05/30 04:16:28 | 000,032,061 | ---- | M] () -- C:\ProgramData\nvModes.001
[2013/05/30 04:16:19 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
[2013/05/30 04:16:13 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
[2013/05/29 22:06:04 | 000,604,674 | ---- | M] () -- C:\Windows\System32\perfh009.dat
[2013/05/29 22:06:04 | 000,104,342 | ---- | M] () -- C:\Windows\System32\perfc009.dat
[2013/05/29 22:00:40 | 000,000,246 | ---- | M] () -- C:\Users\Public\Documents\hpqp.ini
[2013/05/29 22:00:02 | 2951,057,408 | -HS- | M] () -- C:\hiberfil.sys
[2013/05/25 15:24:27 | 000,002,094 | ---- | M] () -- C:\Users\vishwas\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
[2013/05/20 04:09:30 | 002,145,293 | ---- | M] () -- C:\Windows\System32\drivers\N360\1403010.016\Cat.DB
[2013/05/20 04:08:50 | 000,014,818 | ---- | M] () -- C:\Windows\System32\drivers\N360\1403010.016\VT20130115.021
[2013/05/19 20:23:31 | 000,022,016 | ---- | M] () -- C:\Users\vishwas\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2013/05/14 20:02:47 | 000,390,616 | ---- | M] () -- C:\Windows\System32\FNTCACHE.DAT
[2013/05/08 20:08:19 | 000,391,630 | ---- | M] () -- C:\Users\vishwas\Desktop\Living Allowance Att D2 3-25-13.pdf
[2013/05/03 00:46:38 | 000,000,172 | ---- | M] () -- C:\Windows\System32\drivers\N360\1403010.016\isolate.ini

========== Files Created - No Company Name ==========

[2013/05/08 20:08:19 | 000,391,630 | ---- | C] () -- C:\Users\vishwas\Desktop\Living Allowance Att D2 3-25-13.pdf
[2013/02/17 12:30:20 | 000,413,696 | ---- | C] () -- C:\Windows\System32\lxczutil.dll
[2013/02/17 12:30:20 | 000,413,696 | ---- | C] ( ) -- C:\Windows\System32\lxczinpa.dll
[2013/02/17 12:30:20 | 000,397,312 | ---- | C] ( ) -- C:\Windows\System32\lxcziesc.dll
[2013/02/17 12:30:20 | 000,323,584 | ---- | C] ( ) -- C:\Windows\System32\LXCZhcp.dll
[2013/02/17 12:30:20 | 000,274,432 | ---- | C] () -- C:\Windows\System32\LXCZinst.dll
[2013/02/17 12:30:19 | 001,224,704 | ---- | C] ( ) -- C:\Windows\System32\lxczserv.dll
[2013/02/17 12:30:19 | 000,991,232 | ---- | C] ( ) -- C:\Windows\System32\lxczusb1.dll
[2013/02/17 12:30:19 | 000,643,072 | ---- | C] ( ) -- C:\Windows\System32\lxczpmui.dll
[2013/02/17 12:30:19 | 000,163,840 | ---- | C] ( ) -- C:\Windows\System32\lxczprox.dll
[2013/02/17 12:30:19 | 000,094,208 | ---- | C] ( ) -- C:\Windows\System32\lxczpplc.dll
[2013/02/17 12:30:18 | 000,696,320 | ---- | C] ( ) -- C:\Windows\System32\lxczhbn3.dll
[2013/02/17 12:30:18 | 000,585,728 | ---- | C] ( ) -- C:\Windows\System32\lxczlmpm.dll
[2013/02/17 12:30:18 | 000,385,968 | ---- | C] ( ) -- C:\Windows\System32\lxczih.exe
[2013/02/17 12:30:17 | 000,537,520 | ---- | C] ( ) -- C:\Windows\System32\lxczcoms.exe
[2013/02/17 12:30:17 | 000,421,888 | ---- | C] ( ) -- C:\Windows\System32\lxczcomm.dll
[2013/02/17 12:30:16 | 000,684,032 | ---- | C] ( ) -- C:\Windows\System32\lxczcomc.dll
[2013/02/17 12:30:16 | 000,381,872 | ---- | C] ( ) -- C:\Windows\System32\lxczcfg.exe
[2013/02/17 12:04:14 | 000,000,100 | ---- | C] () -- C:\Windows\lexstat.ini
[2012/01/13 00:27:08 | 000,007,808 | ---- | C] () -- C:\Users\vishwas\AppData\Local\d3d9caps.dat
[2011/12/04 20:32:52 | 000,022,016 | ---- | C] () -- C:\Users\vishwas\AppData\Local\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2011/11/13 10:32:39 | 000,117,248 | ---- | C] () -- C:\Windows\System32\EhStorAuthn.dll
[2011/11/13 10:32:39 | 000,107,612 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchema.bin
[2011/11/10 23:42:18 | 000,018,904 | ---- | C] () -- C:\Windows\System32\StructuredQuerySchemaTrivial.bin
[2011/11/10 19:31:18 | 000,032,061 | ---- | C] () -- C:\ProgramData\nvModes.001
[2011/11/10 00:25:43 | 000,032,061 | ---- | C] () -- C:\ProgramData\nvModes.dat
[2011/11/09 23:04:53 | 000,011,164 | ---- | C] () -- C:\Windows\System32\drivers\nvphy.bin

========== ZeroAccess Check ==========

[2006/11/02 08:54:22 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shell32.dll -- [2012/06/08 13:47:00 | 011,586,048 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = %systemroot%\system32\wbem\fastprox.dll -- [2009/04/11 02:28:19 | 000,614,912 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = %systemroot%\system32\wbem\wbemess.dll -- [2009/04/11 02:28:25 | 000,347,648 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2011/12/10 19:59:32 | 000,000,000 | ---D | M] -- C:\Users\vishwas\AppData\Roaming\.BitTornado
[2011/12/04 21:14:58 | 000,000,000 | ---D | M] -- C:\Users\vishwas\AppData\Roaming\acccore
[2013/01/23 21:39:51 | 000,000,000 | ---D | M] -- C:\Users\vishwas\AppData\Roaming\Amazon
[2012/11/17 18:04:42 | 000,000,000 | ---D | M] -- C:\Users\vishwas\AppData\Roaming\DAEMON Tools Lite
[2011/11/30 21:16:04 | 000,000,000 | ---D | M] -- C:\Users\vishwas\AppData\Roaming\Dropbox
[2012/04/21 08:32:44 | 000,000,000 | ---D | M] -- C:\Users\vishwas\AppData\Roaming\ID Vault
[2012/11/23 19:46:27 | 000,000,000 | ---D | M] -- C:\Users\vishwas\AppData\Roaming\Juniper Networks
[2012/12/30 19:17:17 | 000,000,000 | ---D | M] -- C:\Users\vishwas\AppData\Roaming\Tific
[2011/12/11 00:42:17 | 000,000,000 | ---D | M] -- C:\Users\vishwas\AppData\Roaming\uPlayer

========== Purity Check ==========



< End of report >
  • 0

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#2
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello carlfifank

I would like to welcome you to the Malware Removal section of the forum.

Around here they call me Gringo and I will be glad to help you with your malware problems.


Very Important --> Please read this post completely, I have spent my time to put together somethings for you to keep in mind while I am helping you to make things go easier, faster and smoother for both of us!


  • Please do not run any tools unless instructed to do so.
    • We ask you to run different tools in a specific order to ensure the malware is completely removed from your machine, and running any additional tools may detect false positives, interfere with our tools, or cause unforeseen damage or system instability.
  • Please do not attach logs or use code boxes, just copy and paste the text.
    • Due to the high volume of logs we receive it helps to receive everything in the same format, and code boxes make the logs very difficult to read. Also, attachments require us to download and open the reports when it is easier to just read the reports in your post.
  • Please read every post completely before doing anything.
    • Pay special attention to the NOTE: lines, these entries identify an individual issue or important step in the cleanup process.
  • Please provide feedback about your experience as we go.
    • A short statement describing how the computer is working helps us understand where to go next, for example: I am still getting redirected, the computer is running normally, etc. Please do not describe the computer as "the same", this requires the extra step of looking back at your previous post.
NOTE: At the top of your post, click on the "Follow This Topic" Button, make sure that the "Receive notification" box is checked and that it is set to "Instantly" - This will send you an e-mail as soon as I reply to your topic, allowing us to resolve the issue faster.

NOTE: Backup any files that cannot be replaced. Removing malware can be unpredictable and this step can save a lot of heartaches if things don't go as planed. You can put them on a CD/DVD, external drive or a pen drive, anywhere except on the computer.

NOTE: It is good practice to copy and paste the instructions into notepad and print them in case it is necessary for you to go offline during the cleanup process. To open notepad, navigate to Start Menu > All Programs > Accessories > Notepad. Please remember to copy the entire post so you do not miss any instructions.


These are the programs I would like you to run next, if you have any problems with one of these just skip it and move on to the next one.

-AdwCleaner-

Please download AdwCleaner by Xplode onto your desktop.
  • Close all open programs and internet browsers.
  • Double click on AdwCleaner.exe to run the tool.
  • Click on Delete.
  • Confirm each time with Ok.
  • Your computer will be rebooted automatically. A text file will open after the restart.
  • Please post the content of that logfile with your next answer.
  • You can find the logfile at C:\AdwCleaner[S1].txt as well.

-Junkware-Removal-Tool-

Please download Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.
  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
  • The tool will open and start scanning your system.
  • Please be patient as this can take a while to complete depending on your system's specifications.
  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
  • Post the contents of JRT.txt into your next message.

When they are complete let me have the two reports and let me know how things are running.

Gringo
  • 0

#3
carlfifank

carlfifank

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Gringo, thank you very much for your help. I backed up some files and ran the programs as you listed. My computer seems to be running okay, and I do not see anything of sweetpacks or wincake popping up. I do notice that after running JRT, most of the icons in the notification area are gone.

Below are the logs. Thanks.

# AdwCleaner v2.301 - Logfile created 05/30/2013 at 18:26:16
# Updated 16/05/2013 by Xplode
# Operating system : Windows Vista ™ Home Premium Service Pack 2 (32 bits)
# User : vishwas - VISHWAS-PC
# Boot Mode : Normal
# Running from : C:\Users\vishwas\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****


***** [Registry] *****


***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16483

[OK] Registry is clean.

-\\ Google Chrome v27.0.1453.94

File : C:\Users\vishwas\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[S1].txt - [673 octets] - [30/05/2013 18:26:16]

########## EOF - C:\AdwCleaner[S1].txt - [732 octets] ##########


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Thisisu
Version: 4.9.4 (05.06.2013:1)
OS: Windows Vista ™ Home Premium x86
Ran by vishwas on Thu 05/30/2013 at 18:33:37.09
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




~~~ Services



~~~ Registry Values

Successfully repaired: [Registry Value] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL
Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Main\\Default_Page_URL



~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\sweetim
Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{2D44ADC8-4906-4BAE-BC0E-D40BD2AB8F60}



~~~ Files



~~~ Folders



~~~ Event Viewer Logs were cleared





~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Thu 05/30/2013 at 18:38:35.98
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
  • 0

#4
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello carlfifank

I Would like you to do the following.

Please print out or make a copy in notepad of any instructions given, as sometimes it is necessary to go offline and you will lose access to them.

Run Combofix:

You may be asked to install or update the Recovery Console (Win XP Only) if this happens please allow it to do so (you will need to be connected to the internet for this)

Before you run Combofix I will need you to turn off any security software you have running, If you do not know how to do this you can find out >here< or >here<

Combofix may need to reboot your computer more than once to do its job this is normal.

You can download Combofix from one of these links. I want you to save it to the desktop and run it from there.
Link 1
Link 2
Link 3
1. Close any open browsers or any other programs that are open.
2. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

Double click on combofix.exe & follow the prompts.
When finished, it will produce a report for you.

Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following
  • Log from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo
  • 0

#5
carlfifank

carlfifank

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Gringo,

I disabled Norton Anti-Virus and Firewall as per the links you provided. However, Combofix gave me a warning that it was still running, so I opened Norton Security Suite and disabled all the other options (Safe Surfing, Update, ...).

Upon reboot I got the error "Illegal operation attempted on a registry key that has been marked for deletion." I restarted the computer. Besides this, the computer is running okay.

Below is the log from Combofix:

ComboFix 13-05-30.02 - vishwas 05/30/2013 21:09:19.1.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2814.1386 [GMT -4:00]
Running from: c:\users\vishwas\Desktop\ComboFix.exe
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-04-28 to 2013-05-31 )))))))))))))))))))))))))))))))
.
.
2013-05-30 22:33 . 2013-05-30 22:33 -------- d-----w- c:\windows\ERUNT
2013-05-30 22:33 . 2013-05-30 22:33 -------- d-----w- C:\JRT
2013-05-30 01:30 . 2013-02-05 07:25 632656 ----a-w- c:\windows\system32\msvcr80.dll
2013-05-30 01:30 . 2013-02-05 07:25 554832 ----a-w- c:\windows\system32\msvcp80.dll
2013-05-30 01:30 . 2013-02-05 07:25 479232 ----a-w- c:\windows\system32\msvcm80.dll
2013-05-30 01:30 . 2013-02-05 07:25 773968 ----a-w- c:\windows\system32\msvcr100.dll
2013-05-30 01:30 . 2013-02-05 07:25 421200 ----a-w- c:\windows\system32\msvcp100.dll
2013-05-16 22:14 . 2013-05-20 08:08 -------- d-----w- c:\windows\system32\drivers\N360\1403010.016
2013-05-14 22:18 . 2013-05-05 19:12 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-14 21:58 . 2013-04-15 14:20 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-14 21:58 . 2013-04-13 10:56 37376 ----a-w- c:\windows\system32\cdd.dll
2013-05-14 21:58 . 2013-04-09 01:36 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-05-10 19:30 . 2013-05-10 19:30 -------- d-----w- c:\program files\Common Files\Skype
2013-05-10 19:30 . 2013-05-10 19:30 -------- d-----r- c:\program files\Skype
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-14 23:29 . 2012-03-30 21:59 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-14 23:29 . 2011-11-11 00:02 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-04 09:35 . 2013-04-19 16:01 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-03-12 22:33 . 2012-07-31 02:11 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-03-12 22:33 . 2011-11-10 04:28 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-03-11 13:25 . 2013-04-09 23:11 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-11 13:25 . 2013-04-09 23:11 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-09 03:45 . 2013-04-09 23:11 49152 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-09 01:28 . 2013-04-09 23:11 64000 ----a-w- c:\windows\system32\smss.exe
2013-03-08 03:53 . 2013-04-09 23:11 376320 ----a-w- c:\windows\system32\winsrv.dll
2013-03-08 03:52 . 2013-04-09 23:11 2067968 ----a-w- c:\windows\system32\mstscax.dll
2013-03-03 19:07 . 2013-04-09 23:11 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\vishwas\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\vishwas\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\vishwas\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-02-26 2289664]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-12-24 222504]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-06-12 468264]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-03-14 202032]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-04-15 70912]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-12-12 152544]
"lxczbmgr.exe"="c:\program files\Lexmark 1200 Series\lxczbmgr.exe" [2007-04-19 74672]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-02-26 22:06 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-30 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-30 23:29]
.
2013-05-30 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1485438164-1664767260-3697909283-1000Core.job
- c:\users\vishwas\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-13 23:11]
.
2013-05-30 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1485438164-1664767260-3697909283-1000UA.job
- c:\users\vishwas\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-13 23:11]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
.
- - - - ORPHANS REMOVED - - - -
.
HKCU-Run-Aim6 - (no file)
SafeBoot-WudfPf
SafeBoot-WudfRd
.
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-05-30 21:19
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\20.3.1.22\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(4648)
c:\users\vishwas\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
c:\program files\muvee Technologies\muvee autoProducer 6.1 - SE\mvBurnerDll\mcspmpeg.ax
c:\program files\muvee Technologies\muvee autoProducer 6.1 - SE\mvBurnerDll\mcmpegin.dll
c:\program files\DivX\DivX Plus DirectShow Filters\DivXDecH264.ax
c:\program files\DivX\DivX Codec\DivXDec.ax
.
Completion time: 2013-05-30 21:23:04
ComboFix-quarantined-files.txt 2013-05-31 01:23
.
Pre-Run: 147,941,601,280 bytes free
Post-Run: 147,882,676,224 bytes free
.
- - End Of File - - 4C349E87990DBCBD20113A01525AD557
  • 0

#6
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello carlfifank

At this time I would like you to run this script for me and it is a good time to check out the computer to see if there is anything else that needs to be addressed.

:Run CFScript:

Please start by opening Notepad and copy/paste the text in the box into the window:

ClearJavaCache::



Save it to your desktop as CFScript.txt

Referring to the picture above, drag CFScript.txt into ComboFix.exe
Posted Image
This will let ComboFix run again.
Restart if you have to.
Save the produced logfile to your desktop.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Note 2: If you receive an error "Illegal operation attempted on a registry key that has been marked for deletion." Please restart the computer

"information and logs"

  • In your next post I need the following

  • report from Combofix
  • let me know of any problems you may have had
  • How is the computer doing now after running the script?

Gringo

  • 0

#7
carlfifank

carlfifank

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Gringo,

I ran Combofix with the CFScript file. I once again got the Norton warning as before. I also encountered the "Illegal operation attempted on a registry key that has been marked for deletion." error and rebooted.

The CFScript text file seems to have disappeared after the reboot.

Below is the log from Combofix:

ComboFix 13-05-30.02 - vishwas 05/31/2013 18:53:47.2.2 - x86
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.2814.1296 [GMT -4:00]
Running from: c:\users\vishwas\Desktop\ComboFix.exe
Command switches used :: c:\users\vishwas\Desktop\CFScript.txt
AV: Norton Security Suite *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
FW: Norton Security Suite *Disabled* {5BE4D041-DB6F-1935-0AD8-24F3E73C9FC4}
SP: Norton Security Suite *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-04-28 to 2013-05-31 )))))))))))))))))))))))))))))))
.
.
2013-05-31 23:03 . 2013-05-31 23:03 -------- d-----w- c:\users\Mcx1\AppData\Local\temp
2013-05-31 23:03 . 2013-05-31 23:03 -------- d-----w- c:\users\Mcx1.vishwas-PC\AppData\Local\temp
2013-05-31 23:03 . 2013-05-31 23:03 -------- d-----w- c:\users\Mcx1.vishwas-PC.000\AppData\Local\temp
2013-05-31 23:03 . 2013-05-31 23:03 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-05-30 22:33 . 2013-05-30 22:33 -------- d-----w- c:\windows\ERUNT
2013-05-30 22:33 . 2013-05-30 22:33 -------- d-----w- C:\JRT
2013-05-30 01:30 . 2013-02-05 07:25 632656 ----a-w- c:\windows\system32\msvcr80.dll
2013-05-30 01:30 . 2013-02-05 07:25 554832 ----a-w- c:\windows\system32\msvcp80.dll
2013-05-30 01:30 . 2013-02-05 07:25 479232 ----a-w- c:\windows\system32\msvcm80.dll
2013-05-30 01:30 . 2013-02-05 07:25 773968 ----a-w- c:\windows\system32\msvcr100.dll
2013-05-30 01:30 . 2013-02-05 07:25 421200 ----a-w- c:\windows\system32\msvcp100.dll
2013-05-16 22:14 . 2013-05-20 08:08 -------- d-----w- c:\windows\system32\drivers\N360\1403010.016
2013-05-14 22:18 . 2013-05-05 19:12 2382848 ----a-w- c:\windows\system32\mshtml.tlb
2013-05-14 21:58 . 2013-04-15 14:20 638328 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-05-14 21:58 . 2013-04-13 10:56 37376 ----a-w- c:\windows\system32\cdd.dll
2013-05-14 21:58 . 2013-04-09 01:36 2049024 ----a-w- c:\windows\system32\win32k.sys
2013-05-10 19:30 . 2013-05-10 19:30 -------- d-----w- c:\program files\Common Files\Skype
2013-05-10 19:30 . 2013-05-10 19:30 -------- d-----r- c:\program files\Skype
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-05-14 23:29 . 2012-03-30 21:59 692104 ----a-w- c:\windows\system32\FlashPlayerApp.exe
2013-05-14 23:29 . 2011-11-11 00:02 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl
2013-04-04 09:35 . 2013-04-19 16:01 94112 ----a-w- c:\windows\system32\WindowsAccessBridge.dll
2013-03-12 22:33 . 2012-07-31 02:11 861088 ----a-w- c:\windows\system32\npDeployJava1.dll
2013-03-12 22:33 . 2011-11-10 04:28 782240 ----a-w- c:\windows\system32\deployJava1.dll
2013-03-11 13:25 . 2013-04-09 23:11 3603816 ----a-w- c:\windows\system32\ntkrnlpa.exe
2013-03-11 13:25 . 2013-04-09 23:11 3551080 ----a-w- c:\windows\system32\ntoskrnl.exe
2013-03-09 03:45 . 2013-04-09 23:11 49152 ----a-w- c:\windows\system32\csrsrv.dll
2013-03-09 01:28 . 2013-04-09 23:11 64000 ----a-w- c:\windows\system32\smss.exe
2013-03-08 03:53 . 2013-04-09 23:11 376320 ----a-w- c:\windows\system32\winsrv.dll
2013-03-08 03:52 . 2013-04-09 23:11 2067968 ----a-w- c:\windows\system32\mstscax.dll
2013-03-03 19:07 . 2013-04-09 23:11 1082232 ----a-w- c:\windows\system32\drivers\ntfs.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt1]
@="{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314ED9-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\vishwas\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt2]
@="{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDA-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\vishwas\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\explorer\shelliconoverlayidentifiers\DropboxExt3]
@="{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}"
[HKEY_CLASSES_ROOT\CLSID\{FB314EDB-A251-47B7-93E1-CDD82E34AF8B}]
2013-05-25 00:36 130736 ----a-w- c:\users\vishwas\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Sidebar"="c:\program files\Windows Sidebar\sidebar.exe" [2009-04-11 1233920]
"LightScribe Control Panel"="c:\program files\Common Files\LightScribe\LightScribeControlPanel.exe" [2008-02-26 2289664]
"ehTray.exe"="c:\windows\ehome\ehTray.exe" [2008-01-21 125952]
"WMPNSCFG"="c:\program files\Windows Media Player\WMPNSCFG.exe" [2008-01-21 202240]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SynTPEnh"="c:\program files\Synaptics\SynTP\SynTPEnh.exe" [2008-04-17 1049896]
"UCam_Menu"="c:\program files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" [2007-12-24 222504]
"QPService"="c:\program files\HP\QuickPlay\QPService.exe" [2008-06-12 468264]
"QlbCtrl.exe"="c:\program files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe" [2008-03-14 202032]
"hpqSRMon"="c:\program files\HP\Digital Imaging\bin\hpqSRMon.exe" [2007-08-22 80896]
"Adobe Reader Speed Launcher"="c:\program files\Adobe\Reader 8.0\Reader\Reader_sl.exe" [2008-01-12 39792]
"HP Health Check Scheduler"="c:\program files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe" [2008-04-15 70912]
"HP Software Update"="c:\program files\Hp\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
"hpWirelessAssistant"="c:\program files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe" [2008-04-15 488752]
"APSDaemon"="c:\program files\Common Files\Apple\Apple Application Support\APSDaemon.exe" [2012-11-28 59280]
"DivXUpdate"="c:\program files\DivX\DivX Update\DivXUpdate.exe" [2011-07-28 1259376]
"QuickTime Task"="c:\program files\QuickTime\QTTask.exe" [2011-10-24 421888]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2012-12-12 152544]
"lxczbmgr.exe"="c:\program files\Lexmark 1200 Series\lxczbmgr.exe" [2007-04-19 74672]
"SunJavaUpdateSched"="c:\program files\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\drivers32]
"aux"=wdmaud.drv
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\Wdf01000.sys]
@="Driver"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
--- Other Services/Drivers In Memory ---
.
*NewlyCreated* - WS2IFSL
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\svchost]
LocalServiceAndNoImpersonation REG_MULTI_SZ FontCache
.
[HKEY_LOCAL_MACHINE\software\microsoft\active setup\installed components\{10880D85-AAD9-4558-ABDC-2AB1552D831F}]
2008-02-26 22:06 451872 ----a-w- c:\program files\Common Files\LightScribe\LSRunOnce.exe
.
Contents of the 'Scheduled Tasks' folder
.
2013-05-31 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2012-03-30 23:29]
.
2013-05-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1485438164-1664767260-3697909283-1000Core.job
- c:\users\vishwas\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-13 23:11]
.
2013-05-31 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1485438164-1664767260-3697909283-1000UA.job
- c:\users\vishwas\AppData\Local\Google\Update\GoogleUpdate.exe [2011-12-13 23:11]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://www.google.com/
mStart Page = hxxp://www.google.com
uInternet Settings,ProxyOverride = *.local
TCP: DhcpNameServer = 75.75.75.75 75.75.76.76
.
.
**************************************************************************
.
catchme 0.3.1398 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2013-05-31 19:03
Windows 6.0.6002 Service Pack 2 NTFS
.
scanning hidden processes ...
.
scanning hidden autostart entries ...
.
scanning hidden files ...
.
scan completed successfully
hidden files: 0
.
**************************************************************************
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Services\N360]
"ImagePath"="\"c:\program files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe\" /s \"N360\" /m \"c:\program files\Norton Security Suite\Engine\20.3.1.22\diMaster.dll\" /prefetch:1"
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\system\ControlSet001\Control\Class\{4D36E96D-E325-11CE-BFC1-08002BE10318}\0000\AllUserSettings]
@Denied: (A) (Users)
@Denied: (A) (Everyone)
@Allowed: (B 1 2 3 4 5) (S-1-5-20)
"BlindDial"=dword:00000000
.
--------------------- DLLs Loaded Under Running Processes ---------------------
.
- - - - - - - > 'Explorer.exe'(2396)
c:\users\vishwas\AppData\Roaming\Dropbox\bin\DropboxExt.19.dll
c:\program files\muvee Technologies\muvee autoProducer 6.1 - SE\mvBurnerDll\mcspmpeg.ax
c:\program files\muvee Technologies\muvee autoProducer 6.1 - SE\mvBurnerDll\mcmpegin.dll
c:\program files\DivX\DivX Plus DirectShow Filters\DivXDecH264.ax
c:\program files\DivX\DivX Codec\DivXDec.ax
.
Completion time: 2013-05-31 19:07:38
ComboFix-quarantined-files.txt 2013-05-31 23:07
ComboFix2.txt 2013-05-31 01:23
.
Pre-Run: 147,710,353,408 bytes free
Post-Run: 147,365,691,392 bytes free
.
- - End Of File - - 3E93A32913D506E49473CA0125C3F8CE
  • 0

#8
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello carlfifank

I would like to see a report that combofix makes.

extra combofix report

  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box
C:\Qoobox\Add-Remove Programs.txt
  • click ok

copy and paste the report into this topic for me to review

Gringo
  • 0

#9
carlfifank

carlfifank

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Gringo, below is the log:

AC3Filter 1.63b
Activation Assistant for the 2007 Microsoft Office suites
Adobe Flash Player 11 Plugin
Adobe Flash Player ActiveX
Adobe Reader 8.1.2
Adobe Shockwave Player
AIM 6
Amazon MP3 Downloader 1.0.17
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Atheros Driver Installation Program
BitTornado 0.3.17
Bonjour
Cards_Calendar_OrderGift_DoMorePlugout
CDisplay 1.8
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Compatibility Pack for the 2007 Office system
Conexant HD Audio
CyberLink DVD Suite
CyberLink YouCam
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
DivX Setup
Dropbox
ESU for Microsoft Vista
Google Chrome
HDAUDIO Soft Data Fax Modem with SmartCP
Hewlett-Packard Active Check for Health Check
Hewlett-Packard Asset Agent for Health Check
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Photosmart Essential 2.5
HP Quick Launch Buttons 6.40 D3
HP Smart Web Printing
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPNetworkAssistant
HPPhotoSmartDiscLabel_PaperLabel
HPPhotoSmartDiscLabel_PrintOnDisc
HPPhotoSmartDiscLabel_Tattoo
HPPhotoSmartDiscLabelContent1
hpphotosmartdisclabelplugin
HPPhotoSmartPhotobookHolidayPack1
HPPhotoSmartPhotobookModernPack1
HPPhotoSmartPhotobookPlayfulPack1
HPPhotoSmartPhotobookScrapbookPack1
HPPhotoSmartPhotobookWebPack1
HPTCSSetup
iTunes
Java 7 Update 21
Java Auto Updater
Java™ 6 Update 5
JavaFX 2.1.1
Juniper Networks Host Checker
Juniper Networks, Inc. Setup Client
LabelPrint
Lexmark 1200 Series
LightScribe System Software 1.12.33.2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 4 Client Profile
Microsoft Office 2010 Service Pack 1 (SP1)
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Groove MUI (English) 2010
Microsoft Office InfoPath MUI (English) 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Professional Plus 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Works
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee autoProducer 6.1
My HP Games
NetWaiting
Norton Security Suite
NVIDIA Drivers
Power2Go
PowerDirector
PSSWCORE
PVSonyDll
QuickPlay SlingPlayer 0.4.6
QuickTime
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition
Security Update for Microsoft Filter Pack 2.0 (KB2553501) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2687422) 32-Bit Edition
Security Update for Microsoft InfoPath 2010 (KB2760406) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553091)
Security Update for Microsoft Office 2010 (KB2553096)
Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition
Security Update for Microsoft OneNote 2010 (KB2760600) 32-Bit Edition
Security Update for Microsoft Publisher 2010 (KB2553147) 32-Bit Edition
Security Update for Microsoft Visio 2010 (KB2810068) 32-Bit Edition
Security Update for Microsoft Visio Viewer 2010 (KB2687505) 32-Bit Edition
Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition
Skype™ 6.3
Synaptics Pointing Device Driver
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update for Microsoft Office 2010 (KB2494150)
Update for Microsoft Office 2010 (KB2553065)
Update for Microsoft Office 2010 (KB2553092)
Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition
Update for Microsoft Office 2010 (KB2553378) 32-Bit Edition
Update for Microsoft Office 2010 (KB2566458)
Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition
Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687503) 32-Bit Edition
Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2767886) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2597090) 32-Bit Edition
Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition
Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2598240) 32-Bit Edition
Update for Microsoft SharePoint Workspace 2010 (KB2589371) 32-Bit Edition
VC80CRTRedist - 8.0.50727.6195
VideoToolkit01
VLC media player 2.0.4
WinRAR 4.01 (32-bit)
Yahoo! Toolbar
  • 0

#10
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello

:P2P Warning!:

IMPORTANT I notice there are signs of one or more P2P (Person to Person) File Sharing Programs on your computer.

Please note that as long as you are using any form of Peer-to-Peer networking and downloading files from non-documented sources, you can expect infestations of malware to occur
Once upon a time, P2P file sharing was fairly safe. That is no longer true. P2P programs form a direct conduit on to your computer, their security measures are easily circumvented and malware writers are increasingly exploiting them to spread their wares on to your computer. Further to that, if your P2P program is not configured correctly, your computer may be sharing more files than you realize. There have been cases where people's passwords, address books and other personal, private, and financial details have been exposed to a file sharing network by a badly configured program.

Please read these short reports on the dangers of peer-2-peer programs and file sharing.

FBI Cyber Education Letter
File sharing infects 500,000 computers
USAToday
infoworld



These logs are looking allot better. But we still have some work to do.


uninstall some programs

NOTE** Because of the cleanup process some of the programs I have listed may not be in add/remove anymore this is fine just move to the next item on the list.

You can remove these programs using add/remove or you can use the free uninstaller from Revo (it does allot better of a job

Programs to remove


Adobe Reader 8.1.2
BitTornado 0.3.17
Java 7 Update 21
Java™ 6 Update 5
JavaFX 2.1.1


[/list]


  • Please download and install Revo Uninstaller Free
  • Double click Revo Uninstaller to run it.
  • From the list of programs double click on The Program to remove
  • When prompted if you want to uninstall click Yes.
  • Be sure the Moderate option is selected then click Next.
  • The program will run, If prompted again click Yes
  • when the built-in uninstaller is finished click on Next.
  • Once the program has searched for leftovers click Next.
  • Check/tick the bolded items only on the list then click Delete
  • when prompted click on Yes and then on next.
  • put a check on any folders that are found and select delete
  • when prompted select yes then on next
  • Once done click Finish.
.


Update Adobe reader

Recently there have been vulnerabilities detected in older versions of Adobe Reader. It is strongly suggested that you update to the current version.

You can download it from http://www.adobe.com.../readstep2.html
After installing the latest Adobe Reader, uninstall all previous versions.
If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

If you don't like Adobe Reader (53 MB), you can download Foxit PDF Reader(7 MB) from here. It's a much smaller file to download and uses a lot less resources than Adobe Reader.

Note: When installing FoxitReader, be careful not to install anything to do with AskBar.
[/list]

Clean Out Temp Files

  • This small application you may want to keep and use once a week to keep the computer clean.

    Download CCleaner from here http://www.ccleaner.com/

  • Run the installer to install the application.
  • When it gives you the option to install Yahoo toolbar uncheck the box next to it.
  • Run CCleaner. (make sure under Windows tab all the boxes of Internet Explorer and Windows explorer are checked. Under System check Empty Recycle Bin and Temporary Files. Under Application tab all the boxes should be checked).
  • Click Run Cleaner.
  • Close CCleaner.


: Malwarebytes' Anti-Malware :

  • Please download Malwarebytes' Anti-Malware to your desktop.
  • Double-click mbam-setup.exe and follow the prompts to install the program.
  • At the end, be sure a checkmark is placed next to
    • Update Malwarebytes' Anti-Malware
    • and Launch Malwarebytes' Anti-Malware
  • then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Perform quick scan, then click Scan.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Be sure that everything is Checked (ticked) except items in the C:\System Volume Information folder and click on Remove Selected.
  • When completed, a log will open in Notepad. please copy and paste the log into your next reply
    • If you accidently close it, the log file is saved here and will be named like this:
    • C:\Documents and Settings\Username\Application Data\Malwarebytes\Malwarebytes' Anti-Malware\Logs\mbam-log-date (time).txt

Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts.
Click OK to either and let MBAM proceed with the disinfection process.
If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.




Download HijackThis

  • Go Here to download HijackThis program
  • Save HijackThis to your desktop.
  • Right Click on Hijackthis and select "Run as Admin" (XP users just need to double click to run)
  • Click on "Do A system scan and save a logfile" (if you do not see "Do A system scan and save a logfile" then click on main menu)
  • copy and paste hijackthis report into the topic




"information and logs"

  • In your next post I need the following

  • Log From MBAM
  • report from Hijackthis
  • let me know of any problems you may have had
  • How is the computer doing now?

Gringo

  • 0

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#11
carlfifank

carlfifank

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  • Topic Starter
  • Member
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Gringo,

When Revo tried to uninstall Java™ 6 Updater 5, the built in installer would come up to install Java, not uninstall it. I uninstalled it using the control panel. Also JavaFX 2.1.1 had 2,311 items it found as leftovers. MBAM rebooted my computer.

Below are the logs from MBAM and HijackThis:

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.06.01.05

Windows Vista Service Pack 2 x86 NTFS
Internet Explorer 9.0.8112.16421
vishwas :: VISHWAS-PC [administrator]

6/1/2013 11:32:42 PM
mbam-log-2013-06-01 (23-32-42).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 288481
Time elapsed: 12 minute(s), 54 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 1
C:\ProgramData\WildTangent\0a954c33-8fd3-45ec-bcf6-e734efe73d2f-extr.exe (Trojan.FakeAlert) -> Quarantined and deleted successfully.

(end)


Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 11:53:18 PM, on 6/1/2013
Platform: Windows Vista SP2 (WinNT 6.00.1906)
MSIE: Internet Explorer v9.00 (9.00.8112.16483)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QLBCTRL.exe
C:\Program Files\HP\Digital Imaging\bin\HpqSRmon.exe
C:\Program Files\HP\HP Software Update\hpwuSchd2.exe
C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Lexmark 1200 Series\LXCZbmgr.exe
C:\Program Files\Lexmark 1200 Series\lxczbmon.exe
C:\Program Files\Windows Sidebar\sidebar.exe
C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Hewlett-Packard\HP wireless Assistant\WiFiMsg.EXE
C:\Program Files\Hewlett-Packard\Shared\HpqToaster.exe
C:\Users\vishwas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\vishwas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
C:\Users\vishwas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\vishwas\AppData\Local\Google\Chrome\Application\chrome.exe
C:\Users\vishwas\Desktop\HijackThis.exe
C:\Windows\system32\SearchFilterHost.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft....k/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O1 - Hosts: ::1 localhost
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Norton Identity Protection - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - C:\Program Files\Norton Security Suite\Engine\20.3.1.22\coIEPlg.dll
O2 - BHO: Norton Vulnerability Protection - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files\Norton Security Suite\Engine\20.3.1.22\IPS\IPSBHO.DLL
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~3\Office14\GROOVEEX.DLL
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~1\MICROS~3\Office14\URLREDIR.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre1.6.0_05\bin\jp2ssv.dll (file missing)
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - C:\Program Files\Norton Security Suite\Engine\20.3.1.22\coIEPlg.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\Hewlett-Packard\HP Wireless Assistant\HPWAMain.exe
O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [lxczbmgr.exe] "C:\Program Files\Lexmark 1200 Series\lxczbmgr.exe"
O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
O9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics
O16 - DPF: {F27237D7-93C8-44C2-AC6E-D6057B9A918F} (JuniperSetupClientControl Class) - https://connect.bech...SetupClient.cab
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\Windows\system32\browseui.dll
O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe
O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe
O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: Com4QLBEx - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\Com4QLBEx.exe
O23 - Service: GameConsoleService - WildTangent, Inc. - C:\Program Files\HP Games\My HP Game Console\GameConsoleService.exe
O23 - Service: HP Health Check Service - Hewlett-Packard - c:\Program Files\Hewlett-Packard\HP Health Check\hphc_service.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqWmiEx.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: lxcz_device - - C:\Windows\system32\lxczcoms.exe
O23 - Service: Norton Security Suite (N360) - Symantec Corporation - C:\Program Files\Norton Security Suite\Engine\20.3.1.22\ccSvcHst.exe
O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
O23 - Service: Recovery Service for Windows - Unknown owner - C:\Windows\SMINST\BLService.exe
O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 8752 bytes
  • 0

#12
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Greetings

These logs are looking very good, we are almost done!!! Just one more scan to go.

:Remove unneeded start-up entries:

This part of the fix is purely optional
These are programs that start up when you turn on your computer but don't need to be, any of these programs you can click on their icons (or start from the control panel) and start the program when you need it. By stopping these programs you will boot up faster and your computer will work faster.

  • Run HijackThis (rightclick and run as admin)
  • Click on the Scan button
  • Put a check beside all of the items listed below (if present):

    • O4 - HKLM\..\Run: [UCam_Menu] "C:\Program Files\CyberLink\YouCam\MUITransfer\MUIStartMenu.exe" "C:\Program Files\CyberLink\YouCam" update "Software\CyberLink\YouCam\2.0"
      O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
      O4 - HKLM\..\Run: [QlbCtrl.exe] C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\QlbCtrl.exe /Start
      O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files\HP\Digital Imaging\bin\hpqSRMon.exe
      O4 - HKLM\..\Run: [HP Health Check Scheduler] c:\Program Files\Hewlett-Packard\HP Health Check\HPHC_Scheduler.exe
      O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
      O4 - HKLM\..\Run: [APSDaemon] "C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe"
      O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
      O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
      O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
      O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
      O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
      O4 - HKCU\..\Run: [LightScribe Control Panel] C:\Program Files\Common Files\LightScribe\LightScribeControlPanel.exe -hidden
      O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
      O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

  • Close all open windows and browsers/email, etc...
  • Click on the "Fix Checked" button
  • When completed, close the application.

    NOTE**You can research each of those lines >here< and see if you want to keep them or not
    just copy the name between the brackets and paste into the search space
    O4 - HKLM\..\Run: [IntelliPoint]


Eset Online Scanner

**Note** You will need to use Internet explorer for this scan - Vista and win 7 right click on IE shortcut and run as admin

Go Eset web page to run an online scanner from ESET.

  • Turn off the real time scanner of any existing antivirus program while performing the online scan
  • click on the Run ESET Online Scanner button
  • Tick the box next to YES, I accept the Terms of Use.
    • Click Start
  • When asked, allow the add/on to be installed
    • Click Start
  • Make sure that the option Remove found threats is unticked
  • Click on Advanced Settings, ensure the options
    Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
  • Click Scan
  • wait for the virus definitions to be downloaded
  • Wait for the scan to finish

When the scan is complete

  • If no threats were found
  • put a checkmark in "Uninstall application on close"
  • close program
  • report to me that nothing was found

  • If threats were found
  • click on "list of threats found"
  • click on "export to text file" and save it as ESET SCAN and save to the desktop
  • Click on back
  • put a checkmark in "Uninstall application on close"
  • click on finish
  • close program
  • copy and paste the report here

Gringo
  • 0

#13
carlfifank

carlfifank

    Member

  • Topic Starter
  • Member
  • PipPip
  • 14 posts
Gringo,

The scan finished and no threats were found.
  • 0

#14
gringo_pr

gringo_pr

    Trusted Helper

  • Malware Removal
  • 7,268 posts
Hello carlfifank

Very well done!! This is my general post for when your logs show no more signs of malware - Please let me know if you still are having problems with your computer and what these problems are.

:Why we need to remove some of our tools:

Some of the tools we have used to clean your computer were made by fellow malware fighters and are very powerful and if used incorrectly or at the wronge time can make the computer an expensive paper weight.
They are updated all the time and some of them more than once a day so by the time you are ready to use them again they will already be outdated.

The following procedures will implement some cleanup procedures to remove these tools. It will also reset your System Restore by flushing out previous restore points and create a new restore point. It will also remove all the backups our tools may have made.
:DeFogger:

Note** Defogger only needs to be run if it was run when we first started. If you have not already run it then skip this.

  • To re-enable your Emulation drivers, double click DeFogger to run the tool.
  • The application window will appear
  • Click the Re-enable button to re-enable your CD Emulation drivers
  • Click Yes to continue
  • A 'Finished!' message will appear
  • Click OK
  • DeFogger will now ask to reboot the machine - click OK.
Your Emulation drivers are now re-enabled.

:Uninstall ComboFix:

  • turn off all active protection software
  • push the "windows key" + "R" (between the "Ctrl" button and "Alt" Button)
  • please copy and past the following into the box ComboFix /Uninstall and click OK.
  • Note the space between the X and the /Uninstall, it needs to be there.
  • Posted Image

:Remove the rest of our tools:

Please download OTCleanIt and save it to desktop. This tool will remove all the tools we used to clean your pc.
  • Double-click OTCleanIt.exe.
  • Click the CleanUp! button.
  • Select Yes when the "Begin cleanup Process?" prompt appears.
  • If you are prompted to Reboot during the cleanup, select Yes.
  • The tool will delete itself once it finishes, if not delete it by yourself.
  • If asked to restart the computer, please do so
Note: If you receive a warning from your firewall or other security programs regarding OTCleanIt attempting to contact the internet, please allow it to do so.

About Java


During the cleaning process if I found that Java was installed I asked for it to be uninstalled, Many home users will not miss it. If you use OpenOffice, play online games or use business applications which require Java, Then you need to install the latest version and make sure to disable it in your web browsers.

If an application or website requires it, you should receive a notification indicating that when you attempt to launch that application or access that website.

Link to download latest version. - install Java

How to disable java in your web browsers - Disable Java


:The programs you can keep:

Some of the programs that we have used would be a good idea to keep and used often in helping to keep the computer clean. I use these programs on my computer.

Revo Uninstaller Free - this is the uninstaller that I had you download and works allot better than add/remove in windows and has saved me more than once from corrupted installs and uninstalls

CCleaner - This is a good program to clean out temp files, I would use this once a week or before any malware scan to remove unwanted temp files - It has a built in registry cleaner but I would leave that alone and not use any registry cleaner

Malwarebytes' Anti-Malware The Gold standerd today in antimalware scanners

:Security programs:

One of the questions I am asked all the time is "What programs do you use" I have at this time 4 computers in my home and I have this setup on all 4 of them.

  • Microsoft Security Essentials - provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.
  • WinPatrol As a robust security monitor, WinPatrol will alert you to hijackings, malware attacks and critical changes made to your computer without your permission. WinPatrol takes snapshot of your critical system resources and alerts you to any changes that may occur without your knowledge.
  • Malwarebytes' Anti-Malware Malwarebytes' Anti-Malware is a new and powerful anti-malware tool. It is
    totally free but for real-time protection you will have to pay a small one-time fee. We used this to help clean your computer and recomend keeping it and using often. (I have upgraded to the paid version of MBAM and I am glad I did)

    Note** If you decide to install MSE you will need to uninstall your present Antivirus

:Security awareness:


It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them
Then consider a password keeper, to keep all your passwords safe. KeePass is a small utility that allows you to manage all your passwords.


The other question I am asked all the time is "How can I prevent this from happening again." and the short answer to that is to be aware of what is out there and how to start spotting dangers.

Here are some articles that are must reads and should be read by everybody in your household that uses the internet

internetsafety

Internet Safety for Kids

Here is some more reading for you from some of my colleges

PC Safety and Security - What Do I Need? from my friends at Tech Support Forum

COMPUTER SECURITY - a short guide to staying safer online from my friends at Malware Removal

quoted from Tech Support Forum

Conclusion

There is no such thing as ‘perfect security’. This applies to many things, not just computer systems. Using the above guide you should be able to take all the reasonable steps you can to prevent infection. However, the most important part of all this is you, the user. Surf sensibly and think before you download a file or click on a link. Take a few moments to assess the possible risks and you should be able to enjoy all the internet has to offer.


I'd be grateful if you could reply to this post so that I know you have read it and, if you've no other questions, the thread can then be closed.

I Will Keep This Open For About Three Days, If Anything Comes Up - Just Come Back And Let Me Know, after that time you will have to send me a PM

My help is free, however, if you wish to make a small donation to show your appreciation or to help me continue the fight against Malware, then click here -->Posted Image<-- Don't worry every little bit helps.

Gringo
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#15
carlfifank

carlfifank

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Gringo,

Everything seemed to work out fine. Thank you very much for your help.
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