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SONY VAIO "LIMITED ACCESS" network connection

Started by excluszev , May 31 2013 09:05 AM

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#1
excluszev

Posted 31 May 2013 - 09:05 AM

New Member

Member
6 posts

Hi I bought a SONY VAIO (model PCG-61A14L) laptop and there is a problem with connecting to the wireless router. It's not brand new and whenever I connect to the router it says "limited connectivity". Can someone help me with the problem and how to solve this?

It has a windows 7 OS.

BTW I also tried direct cable connection but still it can't connect to the internet

Edited by excluszev, 31 May 2013 - 09:11 AM.

#2
SleepyDude

Posted 01 June 2013 - 07:52 AM

Trusted Helper

Malware Removal
4,976 posts

Hi Excluszev :welcome:

Lets take a look, can you connect the Ethernet cable direct to the router, and then execute the following steps:

Step 1

Using a working computer can you download MiniToolBox and copy the file to the affected computer using a flash drive?
Run the tool from the flash drive and check the following options:

Flush DNS
Report IE Proxy Settings
Reset IE Proxy Settings
Report FF Proxy Settings
Reset FF Proxy Settings
List content of Hosts
List IP configuration
List Winsock Entries
List last 10 Event Viewer log
List Installed Programs
List Devices (Only Problems)

Click on Go.

A report called result.txt its created on the flash drive, please copy & paste the report to your next reply.

Step 2

Take a Screenshot of Device Manager

open Device Manager (Start > Run > devmgmt.msc)
expand the Network Adapters
take a screenshot of the Device Manager Window and add the picture to your post

If you have trouble executing the steps please let me know.

#3
excluszev

Posted 03 June 2013 - 01:36 PM

New Member

Topic Starter
Member
6 posts

Sorry for the delay.. I was working on something btw if you're still interested on helping me with my problem it would be so much appreciated thnx for the welcoming...

HERE IS THE RESULT.TXT

****************

MiniToolBox by Farbar Version:21-04-2013
Ran by jay (administrator) on 04-06-2013 at 03:37:48
Running from "C:\Users\jay\Desktop"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

========================= IP Configuration: ================================

Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Hardware not present)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 4 (Hardware not present)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 5 (Hardware not present)
Intel® WiFi Link 1000 BGN = Wireless Network Connection (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : jay-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/04/2013 03:36:18 AM) (Source: Google Update) (User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 03:36:17 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/03/2013 10:07:30 PM) (Source: Google Update) (User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/03/2013 10:05:57 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (06/03/2013 09:56:02 PM) (Source: Google Update) (User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/03/2013 09:55:59 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/02/2013 09:38:24 PM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (06/02/2013 09:35:23 PM) (Source: Google Update) (User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/02/2013 09:28:57 PM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/02/2013 09:28:52 PM) (Source: Google Update) (User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

System errors:
=============
Error: (06/04/2013 03:36:12 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgfwfd
BHDrvx64
ccSet_NIS
SRTSPX
SymDS
SymEFA
SymIRON
SymNetS

Error: (06/04/2013 03:35:44 AM) (Source: Service Control Manager) (User: )
Description: The SeaPort service failed to start due to the following error:
%%2

Error: (06/04/2013 03:35:44 AM) (Source: Service Control Manager) (User: )
Description: The Norton Internet Security service failed to start due to the following error:
%%2

Error: (06/04/2013 03:35:42 AM) (Source: Service Control Manager) (User: )
Description: The Hotspot Shield Service service depends the following service: taphss. This service might not be installed.

Error: (06/04/2013 03:35:42 AM) (Source: Service Control Manager) (User: )
Description: The DIGITEL. OUC service failed to start due to the following error:
%%1053

Error: (06/04/2013 03:35:42 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the DIGITEL. OUC service to connect.

Error: (06/04/2013 03:35:37 AM) (Source: Service Control Manager) (User: )
Description: The AVG Firewall service failed to start due to the following error:
%%2

Error: (06/03/2013 10:00:36 PM) (Source: cdrom) (User: )
Description: The driver detected a controller error on \Device\CdRom0.

Error: (06/03/2013 10:00:33 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Error: (06/03/2013 10:00:29 PM) (Source: cdrom) (User: )
Description: The device, \Device\CdRom0, has a bad block.

Microsoft Office Sessions:
=========================
Error: (06/04/2013 03:36:18 AM) (Source: Google Update)(User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 03:36:17 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/03/2013 10:07:30 PM) (Source: Google Update)(User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/03/2013 10:05:57 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (06/03/2013 09:56:02 PM) (Source: Google Update)(User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/03/2013 09:55:59 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/02/2013 09:38:24 PM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (06/02/2013 09:35:23 PM) (Source: Google Update)(User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/02/2013 09:28:57 PM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/02/2013 09:28:52 PM) (Source: Google Update)(User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

=========================== Installed Programs ============================

Adobe Flash Player 10 Plugin (Version: 10.2.152.26)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Reader X MUI (Version: 10.0.0)
Advanced System Protector (Version: 2.1.1000.9467)
Application Manager for VAIO
ArcSoft Magic-i Visual Effects 2 (Version: 2.0.1.142)
ArcSoft WebCam Companion 4 (Version: 4.0.21.392)
AVG 2012 (Version: 12.0.2197)
AVG 2012 (Version: 12.0.2437)
AVG 2012 (Version: 2012.0.2197)
AVG Security Toolbar
Babylon toolbar on IE
Bing Bar (Version: 7.0.610.0)
BrowserCompanion
Camfrog Video Chat 6.0 (Version: 6.0.111)
CertifiedTools Toolbar
Command & Conquer Generals (Version: 0.50.0000)
Command and ConquerTM Generals Zero Hour (Version: 1.00.0000)
Complitly
Conexant HD Audio (Version: 8.54.0.53)
D3DX10 (Version: 15.4.2368.0902)
DIGITEL 3G (Version: DIGITEL 3G)
DMC Devil May Cry (Version: DMC Devil May Cry)
DriverPack Solution Updater (Version: 0.0.25)
EA GAMES (Version: 1.00.0000)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Funmoods Web Search
GoforFiles (Version: 1.5.0)
GOM Player (Version: 2.1.40.5106)
Google Chrome (Version: 22.0.1229.94)
Google Update Helper (Version: 1.3.21.123)
Hotspot Shield 2.52 (Version: 2.52)
I Want This (Version: 1.18.149.149)
iLivid (Version: 1.92)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2291)
Intel® PROSet/Wireless WiFi Software (Version: 14.00.1000)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
Intel® Wireless Display
Intel® Wireless Display (Version: 2.0.27.0)
Internet Explorer Toolbar 4.6 by SweetPacks (Version: 4.6.0003)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 22 (64-bit) (Version: 6.0.220)
Java™ 6 Update 22 (Version: 6.0.220)
Junk Mail filter update (Version: 15.4.3502.0922)
MaintenanceService-Funmoods
Media Gallery (Version: 1.5.0.16020)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE (Version: 2.0.687.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 2.0.687.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
My Web Search (Cursor Mania)
Norton Internet Security (Version: 19.9.0.9)
Oasis2Service (Version: 1.0.1)
OOBE (Version: 11.2.1.10)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PMB (Version: 5.5.02.12220)
PMB VAIO Edition Plug-in (Version: 1.5.10.05300)
PMB VAIO Edition Plug-in (Version: 1.6.00.06010)
Protected Search 1.1
Realtek PCIE Card Reader (Version: 6.1.7600.74)
RegClean Pro (Version: 6.21)
Remote Keyboard (Version: 1.1.1.03020)
Remote Play with PlayStation 3 (Version: 1.1.0.15070)
RESIDENT EVIL 5 (Version: 1.0.0.129)
Searchqu Toolbar (Version: 4.1.0.3028)
Skype Click to Call (Version: 6.1.10441)
Skype™ 5.10 (Version: 5.10.114)
Sony Corporation (Version: 1.0.0)
SSLx64 (Version: 1.0.0)
SSLx86 (Version: 1.0.0)
SugarSync Manager (Version: 1.9.69.92487)
SweetIM for Messenger 3.7 (Version: 3.7.0005)
Synaptics Pointing Device Driver (Version: 15.1.9.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update Manager for SweetPacks 1.0 (Version: 1.0.0005)
VAIO - Media Gallery (Version: 1.5.0.16020)
VAIO - PMB VAIO Edition Guide (Version: 1.6.00.06030)
VAIO - PMB VAIO Edition Plug-in (Version: 1.6.01.06110)
VAIO - Remote Keyboard (Version: 1.0.1.03020)
VAIO - Remote Play with PlayStation®3 (Version: 1.1.0.15070)
VAIO Care (Version: 6.4.0.15030)
VAIO Control Center (Version: 4.5.0.03040)
VAIO Data Restore Tool (Version: 1.6.0.13140)
VAIO Easy Connect (Version: 1.1.2.01120)
VAIO Event Service (Version: 5.5.0.03040)
VAIO Gate (Version: 2.3.0.11090)
VAIO Gate Default (Version: 2.4.0.03240)
VAIO Hardware Diagnostics (Version: 4.2.0.14280)
VAIO Help and Support (Version: 14.00.0125)
VAIO Improvement (Version: 1.0.0.14150)
VAIO Manual (Version: 2.0.0.02250)
VAIO Messenger (Version: 2.0.424.0)
VAIO Quick Web Access (Version: 1.4.5.5)
VAIO Sample Contents (Version: 1.4.0.09010)
VAIO Satisfaction Survey. (Version: 3.0)
VAIO Transfer Support (Version: 1.4.0.14230)
VAIO Update (Version: 5.4.0.15300)
VCCx86 (Version: 1.0.0)
VESx64 (Version: 1.0.0)
VESx86 (Version: 1.0.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VIx64 (Version: 1.0.0)
VIx86 (Version: 1.0.0)
VWSTx86 (Version: 1.0.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: BHDrvx64
Description: BHDrvx64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: BHDrvx64
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Norton Internet Security Settings Manager
Description: Norton Internet Security Settings Manager
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: ccSet_NIS
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Symantec Real Time Storage Protection (PEL) x64
Description: Symantec Real Time Storage Protection (PEL) x64
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SRTSPX
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Description: Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Atheros
Service: L1C
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: AVG network filter service
Description: AVG network filter service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Avgfwfd
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Symantec Iron Driver
Description: Symantec Iron Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SymIRON
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Microsoft Virtual WiFi Miniport Adapter #3
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

Name: Symantec Network Security WFP Driver
Description: Symantec Network Security WFP Driver
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: SymNetS
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

Name: Microsoft Virtual WiFi Miniport Adapter #4
Description: Microsoft Virtual WiFi Miniport Adapter
Class Guid: {4d36e972-e325-11ce-bfc1-08002be10318}
Manufacturer: Microsoft
Service: vwifimp
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.

**** End of log ****

********

and I have attached a picture of the network devices installed.

#4
SleepyDude

Posted 03 June 2013 - 02:08 PM

Trusted Helper

Malware Removal
4,976 posts

********

and I have attached a picture of the network devices installed.

Hi,

I don't see the picture can you try to post again please. In case you have trouble doing this check the tutorial.

Can you post the model of the laptop please it should start with VPCxxxxx

#5
excluszev

Posted 03 June 2013 - 02:13 PM

New Member

Topic Starter
Member
6 posts

thanks... I didn't notice the pic

here you go

and the model of the pc is VPCEG34FX

Attached Thumbnails

#6
SleepyDude

Posted 03 June 2013 - 02:31 PM

Trusted Helper

Malware Removal
4,976 posts

Hi,

You have the network devices disabled on Device Manager, please open Device Manager and right click the Network devices and choose Enable, repeate the steps for:

Atheros AR8151...
Microsoft Virtual Wifi... #3
Microsoft Virtual Wifi... #4

Please take note if you get some error enabling the devices.

It seems you have some leftovers of Norton install lets remove that, download and execute Norton Removal Tool

#7
excluszev

Posted 03 June 2013 - 02:46 PM

New Member

Topic Starter
Member
6 posts

I already removed what's left of norton and re-enabled the 3 network devices still it's the same.

It still says limited access, do you have other ideas?

#8
SleepyDude

Posted 03 June 2013 - 03:00 PM

Trusted Helper

Malware Removal
4,976 posts

I already removed what's left of norton and re-enabled the 3 network devices still it's the same.

It still says limited access, do you have other ideas?

Good. Can you produce another MiniToolBox report after the changes and post it please.

#9
excluszev

Posted 03 June 2013 - 03:09 PM

New Member

Topic Starter
Member
6 posts

Here's the 2nd MiniToolBox report

******

MiniToolBox by Farbar Version:21-04-2013
Ran by jay (administrator) on 04-06-2013 at 05:14:09
Running from "D:\"
Windows 7 Home Premium Service Pack 1 (X64)
Boot Mode: Normal
***************************************************************************

========================= Flush DNS: ===================================

Windows IP Configuration

Successfully flushed the DNS Resolver Cache.

========================= IE Proxy Settings: ==============================

Proxy is not enabled.
No Proxy Server is set.

"Reset IE Proxy Settings": IE Proxy Settings were reset.

========================= FF Proxy Settings: ==============================

"Reset FF Proxy Settings": Firefox Proxy settings were reset.

========================= Hosts content: =================================

========================= IP Configuration: ================================

Intel® WiFi Link 1000 BGN = Wireless Network Connection (Media disconnected)
Atheros AR8151 PCI-E Gigabit Ethernet Controller (NDIS 6.20) = Local Area Connection (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 4 (Media disconnected)
Microsoft Virtual WiFi Miniport Adapter = Wireless Network Connection 5 (Media disconnected)

# ----------------------------------
# IPv4 Configuration
# ----------------------------------
pushd interface ipv4

reset
set global icmpredirects=enabled

popd
# End of IPv4 configuration

Windows IP Configuration

Host Name . . . . . . . . . . . . : jay-VAIO
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host google.com. Please check the name and try again.
Server: UnKnown
Address: 127.0.0.1

Ping request could not find host yahoo.com. Please check the name and try again.

Pinging 127.0.0.1 with 32 bytes of data:
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128
Reply from 127.0.0.1: bytes=32 time<1ms TTL=128

Ping statistics for 127.0.0.1:
Packets: Sent = 2, Received = 2, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 0ms, Maximum = 0ms, Average = 0ms
===========================================================================
Interface List
1...........................Software Loopback Interface 1
14...00 00 00 00 00 00 00 e0 Teredo Tunneling Pseudo-Interface
===========================================================================

IPv4 Route Table
===========================================================================
Active Routes:
Network Destination Netmask Gateway Interface Metric
127.0.0.0 255.0.0.0 On-link 127.0.0.1 306
127.0.0.1 255.255.255.255 On-link 127.0.0.1 306
127.255.255.255 255.255.255.255 On-link 127.0.0.1 306
224.0.0.0 240.0.0.0 On-link 127.0.0.1 306
255.255.255.255 255.255.255.255 On-link 127.0.0.1 306
===========================================================================
Persistent Routes:
None

IPv6 Route Table
===========================================================================
Active Routes:
If Metric Network Destination Gateway
1 306 ::1/128 On-link
1 306 ff00::/8 On-link
===========================================================================
Persistent Routes:
None
========================= Winsock entries =====================================

Catalog5 01 C:\Windows\SysWOW64\NLAapi.dll [52224] (Microsoft Corporation)
Catalog5 02 C:\Windows\SysWOW64\napinsp.dll [52224] (Microsoft Corporation)
Catalog5 03 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 04 C:\Windows\SysWOW64\pnrpnsp.dll [65024] (Microsoft Corporation)
Catalog5 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog5 06 C:\Windows\SysWOW64\winrnr.dll [20992] (Microsoft Corporation)
Catalog5 07 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog5 08 C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [145280] (Microsoft Corp.)
Catalog9 01 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 02 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 03 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 04 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 05 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 06 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 07 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 08 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 09 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
Catalog9 10 C:\Windows\SysWOW64\mswsock.dll [232448] (Microsoft Corporation)
x64-Catalog5 01 C:\Windows\System32\NLAapi.dll [70656] (Microsoft Corporation)
x64-Catalog5 02 C:\Windows\System32\napinsp.dll [68096] (Microsoft Corporation)
x64-Catalog5 03 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 04 C:\Windows\System32\pnrpnsp.dll [86016] (Microsoft Corporation)
x64-Catalog5 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog5 06 C:\Windows\System32\winrnr.dll [28672] (Microsoft Corporation)
x64-Catalog5 07 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog5 08 C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDNSP.DLL [170880] (Microsoft Corp.)
x64-Catalog9 01 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 02 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 03 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 04 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 05 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 06 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 07 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 08 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 09 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)
x64-Catalog9 10 C:\Windows\System32\mswsock.dll [326144] (Microsoft Corporation)

========================= Event log errors: ===============================

Application errors:
==================
Error: (06/04/2013 05:00:19 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (06/04/2013 05:00:13 AM) (Source: Google Update) (User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 04:50:31 AM) (Source: Google Update) (User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 04:50:28 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/04/2013 04:45:17 AM) (Source: Google Update) (User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 04:45:12 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/04/2013 03:50:22 AM) (Source: Application Error) (User: )
Description: Faulting application name: TrustedInstaller.exe, version: 6.1.7601.17514, time stamp: 0x4ce7989b
Faulting module name: ntdll.dll, version: 6.1.7601.17725, time stamp: 0x4ec4aa8e
Exception code: 0xc0000005
Fault offset: 0x000000000009970a
Faulting process id: 0x7b8
Faulting application start time: 0xTrustedInstaller.exe0
Faulting application path: TrustedInstaller.exe1
Faulting module path: TrustedInstaller.exe2
Report Id: TrustedInstaller.exe3

Error: (06/04/2013 03:48:40 AM) (Source: CVHSVC) (User: )
Description: Information only.
(Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (06/04/2013 03:36:18 AM) (Source: Google Update) (User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 03:36:17 AM) (Source: WinMgmt) (User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

System errors:
=============
Error: (06/04/2013 04:52:25 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (06/04/2013 04:52:25 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

Error: (06/04/2013 04:50:24 AM) (Source: Service Control Manager) (User: )
Description: The following boot-start or system-start driver(s) failed to load:
Avgfwfd

Error: (06/04/2013 04:49:54 AM) (Source: Service Control Manager) (User: )
Description: The SeaPort service failed to start due to the following error:
%%2

Error: (06/04/2013 04:49:51 AM) (Source: Service Control Manager) (User: )
Description: The Hotspot Shield Service service depends the following service: taphss. This service might not be installed.

Error: (06/04/2013 04:49:47 AM) (Source: Service Control Manager) (User: )
Description: The DIGITEL. OUC service failed to start due to the following error:
%%1053

Error: (06/04/2013 04:49:47 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the DIGITEL. OUC service to connect.

Error: (06/04/2013 04:49:38 AM) (Source: Service Control Manager) (User: )
Description: The AVG Firewall service failed to start due to the following error:
%%2

Error: (06/04/2013 04:47:10 AM) (Source: Service Control Manager) (User: )
Description: The Google Update Service (gupdate) service failed to start due to the following error:
%%1053

Error: (06/04/2013 04:47:10 AM) (Source: Service Control Manager) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Google Update Service (gupdate) service to connect.

Microsoft Office Sessions:
=========================
Error: (06/04/2013 05:00:19 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (06/04/2013 05:00:13 AM) (Source: Google Update)(User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 04:50:31 AM) (Source: Google Update)(User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 04:50:28 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/04/2013 04:45:17 AM) (Source: Google Update)(User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 04:45:12 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

Error: (06/04/2013 03:50:22 AM) (Source: Application Error)(User: )
Description: TrustedInstaller.exe6.1.7601.175144ce7989bntdll.dll6.1.7601.177254ec4aa8ec0000005000000000009970a7b801ce61115043fb47C:\Windows\servicing\TrustedInstaller.exeC:\Windows\SYSTEM32\ntdll.dll8df548e8-cd04-11e2-bf3b-74e50bb1114e

Error: (06/04/2013 03:48:40 AM) (Source: CVHSVC)(User: )
Description: (Patch task for {90140011-0066-0409-0000-0000000FF1CE}): DownloadLatest Failed: There are currently no active network connections. Background Intelligent Transfer Service (BITS) will try again when an adapter is connected.

Error: (06/04/2013 03:36:18 AM) (Source: Google Update)(User: jay-VAIO)
Description: Network Request Error.
Error: 0x80072ee7. Http status code: 0.
Url=https://www.facebook.com/omaha/update.php
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=FireFox, direct connection.
trying CUP:WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying WinHTTP.
Send request returned 0x80072ee7. Http status code 0.
trying CUP:iexplore.
Send request returned 0x80004005. Http status code 0.
Trying config: source=auto, wpad=1, script=.
trying CUP:WinHTTP.
Send request returned

Error: (06/04/2013 03:36:17 AM) (Source: WinMgmt)(User: )
Description: //./root/CIMV2SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 990x80041003

=========================== Installed Programs ============================

Adobe Flash Player 10 Plugin (Version: 10.2.152.26)
Adobe Flash Player 11 ActiveX (Version: 11.2.202.235)
Adobe Reader X MUI (Version: 10.0.0)
Advanced System Protector (Version: 2.1.1000.9467)
Application Manager for VAIO
ArcSoft Magic-i Visual Effects 2 (Version: 2.0.1.142)
ArcSoft WebCam Companion 4 (Version: 4.0.21.392)
AVG 2012 (Version: 12.0.2197)
AVG 2012 (Version: 12.0.2437)
AVG 2012 (Version: 2012.0.2197)
AVG Security Toolbar
Babylon toolbar on IE
Bing Bar (Version: 7.0.610.0)
BrowserCompanion
Camfrog Video Chat 6.0 (Version: 6.0.111)
CertifiedTools Toolbar
Command & Conquer Generals (Version: 0.50.0000)
Command and ConquerTM Generals Zero Hour (Version: 1.00.0000)
Complitly
Conexant HD Audio (Version: 8.54.0.53)
D3DX10 (Version: 15.4.2368.0902)
DIGITEL 3G (Version: DIGITEL 3G)
DMC Devil May Cry (Version: DMC Devil May Cry)
DriverPack Solution Updater (Version: 0.0.25)
EA GAMES (Version: 1.00.0000)
Facebook Video Calling 1.2.0.287 (Version: 1.2.287)
Funmoods Web Search
GoforFiles (Version: 1.5.0)
GOM Player (Version: 2.1.40.5106)
Google Chrome (Version: 22.0.1229.94)
Google Update Helper (Version: 1.3.21.123)
Hotspot Shield 2.52 (Version: 2.52)
I Want This (Version: 1.18.149.149)
iLivid (Version: 1.92)
Intel PROSet Wireless
Intel® Control Center (Version: 1.2.1.1007)
Intel® Management Engine Components (Version: 7.0.0.1144)
Intel® Processor Graphics (Version: 8.15.10.2291)
Intel® PROSet/Wireless WiFi Software (Version: 14.00.1000)
Intel® Rapid Storage Technology (Version: 10.1.0.1008)
Intel® Wireless Display
Intel® Wireless Display (Version: 2.0.27.0)
Internet Explorer Toolbar 4.6 by SweetPacks (Version: 4.6.0003)
Java Auto Updater (Version: 2.0.2.4)
Java™ 6 Update 22 (64-bit) (Version: 6.0.220)
Java™ 6 Update 22 (Version: 6.0.220)
Junk Mail filter update (Version: 15.4.3502.0922)
MaintenanceService-Funmoods
Media Gallery (Version: 1.5.0.16020)
Mesh Runtime (Version: 15.4.5722.2)
Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319)
Microsoft .NET Framework 4 Extended (Version: 4.0.30319)
Microsoft Application Error Reporting (Version: 12.0.6015.5000)
Microsoft Games for Windows - LIVE (Version: 2.0.687.0)
Microsoft Games for Windows - LIVE Redistributable (Version: 2.0.687.0)
Microsoft Office 2010 (Version: 14.0.4763.1000)
Microsoft Office Click-to-Run 2010 (Version: 14.0.4763.1000)
Microsoft Office Starter 2010 - English (Version: 14.0.4763.1000)
Microsoft Silverlight (Version: 4.0.50401.0)
Microsoft SQL Server 2005 Compact Edition [ENU] (Version: 3.1.0000)
Microsoft SQL Server Compact 3.5 SP2 ENU (Version: 3.5.8080.0)
Microsoft Visual C++ 2005 Redistributable (Version: 8.0.61001)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022 (Version: 9.0.21022)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (Version: 9.0.30729)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (Version: 9.0.30729.4148)
Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319 (Version: 10.0.30319)
MSVCRT (Version: 15.4.2862.0708)
MSVCRT_amd64 (Version: 15.4.2862.0708)
MSXML 4.0 SP3 Parser (KB2721691) (Version: 4.30.2114.0)
MSXML 4.0 SP3 Parser (Version: 4.30.2100.0)
My Web Search (Cursor Mania)
Oasis2Service (Version: 1.0.1)
OOBE (Version: 11.2.1.10)
PlayReady PC Runtime amd64 (Version: 1.3.0)
PMB (Version: 5.5.02.12220)
PMB VAIO Edition Plug-in (Version: 1.5.10.05300)
PMB VAIO Edition Plug-in (Version: 1.6.00.06010)
Protected Search 1.1
Realtek PCIE Card Reader (Version: 6.1.7600.74)
RegClean Pro (Version: 6.21)
Remote Keyboard (Version: 1.1.1.03020)
Remote Play with PlayStation 3 (Version: 1.1.0.15070)
RESIDENT EVIL 5 (Version: 1.0.0.129)
Searchqu Toolbar (Version: 4.1.0.3028)
Skype Click to Call (Version: 6.1.10441)
Skype™ 5.10 (Version: 5.10.114)
Sony Corporation (Version: 1.0.0)
SSLx64 (Version: 1.0.0)
SSLx86 (Version: 1.0.0)
SugarSync Manager (Version: 1.9.69.92487)
SweetIM for Messenger 3.7 (Version: 3.7.0005)
Synaptics Pointing Device Driver (Version: 15.1.9.0)
Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2468871) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2533523) (Version: 1)
Update for Microsoft .NET Framework 4 Extended (KB2600217) (Version: 1)
Update Manager for SweetPacks 1.0 (Version: 1.0.0005)
VAIO - Media Gallery (Version: 1.5.0.16020)
VAIO - PMB VAIO Edition Guide (Version: 1.6.00.06030)
VAIO - PMB VAIO Edition Plug-in (Version: 1.6.01.06110)
VAIO - Remote Keyboard (Version: 1.0.1.03020)
VAIO - Remote Play with PlayStation®3 (Version: 1.1.0.15070)
VAIO Care (Version: 6.4.0.15030)
VAIO Control Center (Version: 4.5.0.03040)
VAIO Data Restore Tool (Version: 1.6.0.13140)
VAIO Easy Connect (Version: 1.1.2.01120)
VAIO Event Service (Version: 5.5.0.03040)
VAIO Gate (Version: 2.3.0.11090)
VAIO Gate Default (Version: 2.4.0.03240)
VAIO Hardware Diagnostics (Version: 4.2.0.14280)
VAIO Help and Support (Version: 14.00.0125)
VAIO Improvement (Version: 1.0.0.14150)
VAIO Manual (Version: 2.0.0.02250)
VAIO Messenger (Version: 2.0.424.0)
VAIO Quick Web Access (Version: 1.4.5.5)
VAIO Sample Contents (Version: 1.4.0.09010)
VAIO Satisfaction Survey. (Version: 3.0)
VAIO Transfer Support (Version: 1.4.0.14230)
VAIO Update (Version: 5.4.0.15300)
VCCx86 (Version: 1.0.0)
VESx64 (Version: 1.0.0)
VESx86 (Version: 1.0.0)
Visual Studio 2008 x64 Redistributables (Version: 10.0.0.2)
VIx64 (Version: 1.0.0)
VIx86 (Version: 1.0.0)
VWSTx86 (Version: 1.0.0)
Windows Live Communications Platform (Version: 15.4.3502.0922)
Windows Live Essentials (Version: 15.4.3502.0922)
Windows Live ID Sign-in Assistant (Version: 7.250.4225.0)
Windows Live Installer (Version: 15.4.3502.0922)
Windows Live Language Selector (Version: 15.4.3502.0922)
Windows Live Mail (Version: 15.4.3502.0922)
Windows Live Mesh (Version: 15.4.3502.0922)
Windows Live Mesh ActiveX Control for Remote Connections (Version: 15.4.5722.2)
Windows Live Messenger (Version: 15.4.3502.0922)
Windows Live MIME IFilter (Version: 15.4.3502.0922)
Windows Live Movie Maker (Version: 15.4.3502.0922)
Windows Live Photo Common (Version: 15.4.3502.0922)
Windows Live Photo Gallery (Version: 15.4.3502.0922)
Windows Live PIMT Platform (Version: 15.4.3502.0922)
Windows Live Remote Client (Version: 15.4.5722.2)
Windows Live Remote Client Resources (Version: 15.4.5722.2)
Windows Live Remote Service (Version: 15.4.5722.2)
Windows Live Remote Service Resources (Version: 15.4.5722.2)
Windows Live SOXE (Version: 15.4.3502.0922)
Windows Live SOXE Definitions (Version: 15.4.3502.0922)
Windows Live UX Platform (Version: 15.4.3502.0922)
Windows Live UX Platform Language Pack (Version: 15.4.3502.0922)
Windows Live Writer (Version: 15.4.3502.0922)
Windows Live Writer Resources (Version: 15.4.3502.0922)
Yahoo! Messenger
Yahoo! Software Update
Yahoo! Toolbar

========================= Devices: ================================

Name: SZE
Description: DT 101 G2
Class Guid: {eec5ad98-8080-425f-922a-dabf3de3f69a}
Manufacturer: KINGSTON
Service: WUDFRd
Problem: : Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)
Resolution: A registry problem was detected.
This can occur when more than one service is defined for a device, if there is a failure opening the service subkey, or if the driver name cannot be obtained from the service subkey. Try these options:
On the "General Properties" tab of the device, click "Troubleshoot" to start the troubleshooting wizard.
Click "Uninstall", and then click "Scan for hardware changes" to load a usable driver.

Name:
Description:
Class Guid:
Manufacturer:
Service:
Problem: : The drivers for this device are not installed. (Code 28)
Resolution: To install the drivers for this device, click "Update Driver", which starts the Hardware Update wizard.

Name: AVG network filter service
Description: AVG network filter service
Class Guid: {8ECC055D-047F-11D1-A537-0000F8753ED1}
Manufacturer:
Service: Avgfwfd
Problem: : This device is not present, is not working properly, or does not have all its drivers installed. (Code 24)
Resolution: The device is installed incorrectly. The problem could be a hardware failure, or a new driver might be needed.
Devices stay in this state if they have been prepared for removal.
After you remove the device, this error disappears.Remove the device, and this error should be resolved.

**** End of log ****

******

#10
SleepyDude

Posted 03 June 2013 - 03:23 PM

Trusted Helper

Malware Removal
4,976 posts

Hello,

The network devices are now enabled but the network card isn't showing as connect, its like if the Ethernet cable isn't connected can you check the cable or try with another one?

You have AVG 2012 installed and it seems not all the components are working properly, there is a newer version try to uninstall AVG 2012 and install AVG 2013.

If by some reason you don't want to install the new version try to uninstall the version you have and reinstall to see if it helps.

Let me know how this goes.

#11
excluszev

Posted 04 June 2013 - 04:47 AM

New Member

Topic Starter
Member
6 posts

Actually both wireless and Ethernet won't work on the laptop and I'm really stuck and I don't know what to do..

#12
SleepyDude

Posted 04 June 2013 - 06:43 AM

Trusted Helper

Malware Removal
4,976 posts

Actually both wireless and Ethernet won't work on the laptop and I'm really stuck and I don't know what to do..

Yes I know but one step at the time Ethernet is simpler because it should work without any special configuration, wireless is different because it depends on your router settings (security type, network password, etc.)

Did you reinstall AVG? Do you have another machine to connect using the same network cable to check if it works?