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Malware is blank white screen with audio playing that is unintelligibl


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#61
jtroop

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It appears TDSSKiller got rid of it. So far so good. Do you see anything in the logs?
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#62
JSntgRvr

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The logs and MBR, as analyzed with other tools, looks clear.

Lets try Combofix.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link or this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • Install the Recovery Console if prompted.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" .
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.

Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.
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#63
jtroop

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I am going out of town until Monday evening. I will run the combofix when I return. Thanks.
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#64
JSntgRvr

JSntgRvr

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:thumbsup:
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#65
jtroop

jtroop

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The logs and MBR, as analyzed with other tools, looks clear.

Lets try Combofix.

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**

  • Please, never rename Combofix unless instructed.
  • Close any open browsers.
  • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    -----------------------------------------------------------

    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link or this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

      -----------------------------------------------------------

    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.

    -----------------------------------------------------------

  • Double click on combofix.exe & follow the prompts.
  • Install the Recovery Console if prompted.
  • When finished, it will produce a report for you.
  • Please post the "C:\ComboFix.txt" .
**Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.

Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.




Combofix log:

ComboFix 13-06-17.01 - dianne 06/17/2013 18:43:40.5.4 - x64
Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.1.1033.18.4060.1946 [GMT -4:00]
Running from: c:\users\dianne\Desktop\ComboFix.exe
AV: Microsoft Security Essentials *Disabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160}
SP: Microsoft Security Essentials *Disabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD}
SP: Windows Defender *Disabled/Outdated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
.
.
((((((((((((((((((((((((( Files Created from 2013-05-17 to 2013-06-17 )))))))))))))))))))))))))))))))
.
.
2013-06-17 22:52 . 2013-06-17 22:52 -------- d-----w- c:\windows\system32\config\systemprofile\AppData\Local\temp
2013-06-17 22:52 . 2013-06-17 22:52 -------- d-----w- c:\users\RA Media Server\AppData\Local\temp
2013-06-17 22:52 . 2013-06-17 22:52 -------- d-----w- c:\users\Guest\AppData\Local\temp
2013-06-17 22:52 . 2013-06-17 22:52 -------- d-----w- c:\users\Dianeslife\AppData\Local\temp
2013-06-17 22:52 . 2013-06-17 22:52 -------- d-----w- c:\users\Dianeslife.dianne-PC\AppData\Local\temp
2013-06-17 22:52 . 2013-06-17 22:52 -------- d-----w- c:\users\Dianeslife.dianne-PC.000\AppData\Local\temp
2013-06-17 22:52 . 2013-06-17 22:52 -------- d-----w- c:\users\Default\AppData\Local\temp
2013-06-17 02:09 . 2013-05-13 06:37 9460464 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\{C3B1366C-D8D1-4A67-8BBE-1AA8B7E03C95}\mpengine.dll
2013-06-14 01:39 . 2013-06-14 01:39 -------- d-----w- C:\TDSSKiller_Quarantine
2013-06-08 01:04 . 2013-06-08 01:04 -------- d-----w- C:\_OTL
2013-06-07 16:14 . 2013-06-07 19:26 -------- d-----w- C:\MyPoppy
2013-06-06 21:53 . 2013-06-06 21:53 -------- d-----w- c:\program files (x86)\ESET
2013-06-06 21:24 . 2013-06-06 21:24 -------- d-----w- c:\users\Dianeslife.dianne-PC.000\AppData\Roaming\AVG2013
2013-06-06 21:24 . 2013-06-06 21:26 -------- d-----w- c:\users\Dianeslife.dianne-PC.000\AppData\Local\Avg2013
2013-06-05 22:48 . 2013-06-05 22:48 -------- d-----w- c:\users\dianne\AppData\Roaming\AVG2013
2013-06-05 22:46 . 2013-06-05 22:46 -------- d-----w- c:\program files (x86)\AVG Secure Search
2013-06-05 22:43 . 2013-06-07 01:09 -------- d-----w- C:\$AVG
2013-06-05 22:43 . 2013-06-07 01:10 -------- d-----w- c:\programdata\AVG2013
2013-06-05 22:38 . 2013-06-05 23:16 -------- d-----w- c:\users\dianne\AppData\Local\Avg2013
2013-06-05 22:23 . 2013-06-05 22:23 -------- d-----w- c:\users\dianne\AppData\Local\AVG Secure Search
2013-06-05 22:09 . 2013-06-05 22:09 -------- d-----w- c:\program files (x86)\Roblox
2013-05-31 15:36 . 2013-05-31 15:36 -------- d-----w- c:\windows\Sun
2013-05-27 08:20 . 2013-06-07 20:08 -------- d-----w- c:\users\dianne\AppData\Local\Tuguu SL
2013-05-25 07:31 . 2013-05-25 07:32 -------- d-----w- c:\program files (x86)\Iminent
2013-05-25 07:28 . 2013-05-25 07:28 -------- d-----w- c:\program files\Uninstaller
2013-05-25 07:24 . 2013-06-07 20:09 -------- d-----w- c:\program files (x86)\Vafmusic2
2013-05-25 07:23 . 2013-05-25 07:23 -------- d-----w- c:\users\dianne\AppData\Roaming\Uniblue
2013-05-25 07:23 . 2013-05-25 07:23 -------- d-----w- c:\program files (x86)\Uniblue
2013-05-25 07:22 . 2013-06-07 00:36 -------- d-----w- c:\program files (x86)\SingAlong
2013-05-25 07:22 . 2013-05-25 07:22 -------- d-----w- c:\users\dianne\AppData\Local\DownloadTerms
2013-05-23 08:34 . 2013-05-25 07:26 -------- d-----w- c:\users\dianne\AppData\Local\Systweak
2013-05-23 02:46 . 2013-05-23 02:46 -------- d-----w- c:\users\dianne\AppData\Local\IAC
.
.
.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2013-06-12 22:45 . 2012-11-30 05:50 692104 ----a-w- c:\windows\SysWow64\FlashPlayerApp.exe
2013-06-12 22:45 . 2011-10-18 17:07 71048 ----a-w- c:\windows\SysWow64\FlashPlayerCPLApp.cpl
2013-06-12 07:02 . 2006-11-02 12:35 75825640 ----a-w- c:\windows\system32\mrt.exe
2013-06-05 22:17 . 2013-03-11 17:12 45856 ----a-w- c:\windows\system32\drivers\avgtpx64.sys
2013-05-13 06:37 . 2011-12-05 17:12 9460464 ----a-w- c:\programdata\Microsoft\Microsoft Antimalware\Definition Updates\Backup\mpengine.dll
2013-05-05 22:05 . 2013-05-05 22:06 95648 ----a-w- c:\windows\SysWow64\WindowsAccessBridge-32.dll
2013-05-05 22:05 . 2013-05-05 22:06 866720 ----a-w- c:\windows\SysWow64\npDeployJava1.dll
2013-05-05 22:05 . 2010-12-16 00:16 788896 ----a-w- c:\windows\SysWow64\deployJava1.dll
2013-05-05 20:16 . 2013-05-05 20:16 4700 ----a-w- c:\windows\DeleteOnReboot.bat
2013-05-02 15:29 . 2011-10-28 15:44 278800 ------w- c:\windows\system32\MpSigStub.exe
2013-04-30 21:47 . 2011-10-31 08:33 22240 ----a-w- c:\programdata\Microsoft\IdentityCRL\production\ppcrlconfig600.dll
2013-04-16 20:38 . 2013-04-16 20:38 49872 ----a-w- c:\windows\system32\drivers\circbogd.sys
2013-04-15 14:17 . 2013-04-30 22:14 901496 ----a-w- c:\windows\system32\drivers\dxgkrnl.sys
2013-04-13 03:34 . 2013-04-30 22:14 47104 ----a-w- c:\windows\system32\cdd.dll
2013-04-09 01:55 . 2013-04-30 22:14 2774016 ----a-w- c:\windows\system32\win32k.sys
2013-04-04 18:50 . 2013-05-05 20:33 25928 ----a-w- c:\windows\system32\drivers\mbam.sys
.
.
((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4
.
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\URLSearchHooks]
"{81017EA9-9AA8-4A6A-9734-7AF40E7D593F}"= "c:\program files (x86)\Yahoo!\Companion\Installs\cpn3\yt.dll" [2013-05-01 1500952]
.
[HKEY_CLASSES_ROOT\clsid\{81017ea9-9aa8-4a6a-9734-7af40e7d593f}]
[HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin.1]
[HKEY_CLASSES_ROOT\TypeLib\{003028C2-EA1C-4676-A316-B5CB50917002}]
[HKEY_CLASSES_ROOT\yt.YTNavAssistPlugin]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{1AD61D5B-58A3-4592-9B34-DC84688FF805}]
2010-09-28 22:13 107328 ----a-w- c:\program files (x86)\PDF Suite 2010\PDFIEHelper.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}]
2013-06-05 22:46 1991344 ----a-w- c:\program files (x86)\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
"{95B7759C-8C7F-4BF1-B163-73684A933233}"= "c:\program files (x86)\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll" [2013-06-05 1991344]
.
[HKEY_CLASSES_ROOT\clsid\{95b7759c-8c7f-4bf1-b163-73684a933233}]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj.1]
[HKEY_CLASSES_ROOT\AVG Secure Search.PugiObj]
.
[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"SUPERAntiSpyware"="c:\program files\SUPERAntiSpyware\SUPERAntiSpyware.exe" [2013-05-03 5622512]
"Driver Pro"="c:\program files (x86)\Driver Pro\DPLauncher.exe" [2012-10-30 340512]
.
[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
"dellsupportcenter"="c:\program files (x86)\Dell Support Center\bin\sprtcmd.exe" [2009-05-21 206064]
"vProt"="c:\program files (x86)\AVG Secure Search\vprot.exe" [2013-06-05 1226928]
.
c:\users\Dianeslife.dianne-PC.000\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-5-28 1320288]
.
c:\users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock.lnk - c:\program files\Dell\DellDock\DellDock.exe [2009-5-28 1320288]
.
c:\users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
Dell Dock First Run.lnk - c:\program files\Dell\DellDock\DellDock.exe /firstrun [2009-5-28 1320288]
.
[HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
"EnableUIADesktopToggle"= 0 (0x0)
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\!SASCORE]
@=""
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\MsMpSvc]
@="Service"
.
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\WudfSvc]
@="Service"
.
S2 !SASCORE;SAS Core Service;c:\program files\SUPERAntiSpyware\SASCORE64.EXE;c:\program files\SUPERAntiSpyware\SASCORE64.EXE [x]
S2 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSr64.exe;c:\windows\SYSNATIVE\AERTSr64.exe [x]
.
.
HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows NT\CurrentVersion\Svchost - NetSvcs
Themes
.
Contents of the 'Scheduled Tasks' folder
.
2013-06-16 c:\windows\Tasks\Adobe Flash Player Updater.job
- c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-11-30 22:45]
.
2013-06-17 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-31 02:02]
.
2013-06-16 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
- c:\program files (x86)\Google\Update\GoogleUpdate.exe [2010-01-31 02:02]
.
2013-06-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1424625615-964005803-1290662544-1000Core.job
- c:\users\dianne\AppData\Local\Google\Update\GoogleUpdate.exe [2011-04-17 16:22]
.
2013-06-16 c:\windows\Tasks\GoogleUpdateTaskUserS-1-5-21-1424625615-964005803-1290662544-1000UA.job
- c:\users\dianne\AppData\Local\Google\Update\GoogleUpdate.exe [2011-04-17 16:22]
.
2013-06-17 c:\windows\Tasks\RtlNICDiagVistaStart.job
- c:\program files (x86)\Realtek\RTNICDiag\RTNICDiag.exe [2009-08-12 11:18]
.
.
--------- X64 Entries -----------
.
.
------- Supplementary Scan -------
.
uLocal Page = c:\windows\system32\blank.htm
uStart Page = hxxp://xfinity.comcast.net/?cid=insDate11132012
mStart Page = hxxp://www.google.com
mLocal Page = c:\windows\SysWOW64\blank.htm
IE: E&xport to Microsoft Excel - c:\progra~2\MICROS~1\Office12\EXCEL.EXE/3000
LSP: c:\windows\system32\wpclsp.dll
TCP: DhcpNameServer = 75.75.76.76 75.75.75.75
Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - c:\program files (x86)\Common Files\AVG Secure Search\ViProtocolInstaller\15.2.0\ViProtocol.dll
.
- - - - ORPHANS REMOVED - - - -
.
Toolbar-{CCC7A320-B3CA-4199-B1A6-9F516DD69829} - (no file)
SafeBoot-27499767.sys
SafeBoot-62736386.sys
AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
.
.
.
--------------------- LOCKED REGISTRY KEYS ---------------------
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="FlashBroker"
"LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe,-101"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
"Enabled"=dword:00000001
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_7_700_224_ActiveX.exe"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Shockwave Flash Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
@="0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
@="ShockwaveFlash.ShockwaveFlash.11"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="ShockwaveFlash.ShockwaveFlash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
@Denied: (A 2) (Everyone)
@="Macromedia Flash Factory Object"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx"
"ThreadingModel"="Apartment"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
@="FlashFactory.FlashFactory.1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
@="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_7_700_224.ocx, 1"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
@="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
@="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
@="FlashFactory.FlashFactory"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
@Denied: (A 2) (Everyone)
@="IFlashBroker5"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
@="{00020424-0000-0000-C000-000000000046}"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
@="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
"Version"="1.0"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}]
@Denied: (A 2) (Everyone)
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{D27CDB6B-AE6D-11CF-96B8-444553540000}\1.0]
@="Shockwave Flash"
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}]
@Denied: (A 2) (Everyone)
@=""
.
[HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\TypeLib\{FAB3E735-69C7-453B-A446-B6823C6DF1C9}\1.0]
@="FlashBroker"
.
[HKEY_LOCAL_MACHINE\software\Wow6432Node\Classes]
"SymbolicLinkValue"=hex(6):5c,00,52,00,45,00,47,00,49,00,53,00,54,00,52,00,59,
00,5c,00,4d,00,41,00,43,00,48,00,49,00,4e,00,45,00,5c,00,53,00,4f,00,46,00,\
.
Completion time: 2013-06-17 18:55:06
ComboFix-quarantined-files.txt 2013-06-17 22:55
ComboFix2.txt 2013-06-08 18:31
ComboFix3.txt 2013-06-07 19:26
ComboFix4.txt 2013-06-06 02:51
.
Pre-Run: 571,951,882,240 bytes free
Post-Run: 571,945,627,648 bytes free
.
- - End Of File - - E3C2F8980C7E35CED3C99FB7F70EC6DA
5C616939100B85E558DA92B899A0FC36
  • 0

#66
JSntgRvr

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Run adwCleaner.

Download AdwCleaner from here to your desktop
Run AdwCleaner and select Delete

Posted Image

Once done it will ask to reboot, allow this

On reboot a log will be produced at C:\ADWCleaner[XX].txt please post it in your next reply.

Posted Image Please download Malwarebytes' Anti-Malware from Here. Never download Malwarebytes' Anti-Malware from other sources.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply.
Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.
  • 0

#67
jtroop

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AdwCleaner log:



# AdwCleaner v2.303 - Logfile created 06/18/2013 at 18:39:45
# Updated 08/06/2013 by Xplode
# Operating system : Windows ™ Vista Home Premium Service Pack 2 (64 bits)
# User : dianne - DIANNE-PC
# Boot Mode : Normal
# Running from : C:\Users\dianne\Desktop\AdwCleaner.exe
# Option [Delete]


***** [Services] *****


***** [Files / Folders] *****

Deleted on reboot : C:\Program Files (x86)\Ask.com
Deleted on reboot : C:\Program Files (x86)\AVG Secure Search
Deleted on reboot : C:\Program Files (x86)\Common Files\AVG Secure Search
Deleted on reboot : C:\Program Files (x86)\Common Files\ParetoLogic
Deleted on reboot : C:\Program Files (x86)\Conduit
Deleted on reboot : C:\Program Files (x86)\ConduitEngine
Deleted on reboot : C:\Program Files (x86)\Iminent
Deleted on reboot : C:\Program Files (x86)\registry mechanic
Deleted on reboot : C:\Program Files (x86)\SingAlong
Deleted on reboot : C:\Program Files (x86)\SweetIM
Deleted on reboot : C:\Program Files (x86)\Zynga
Deleted on reboot : C:\Program Files\DomaIQ Uninstaller
Deleted on reboot : C:\ProgramData\Ask
Deleted on reboot : C:\ProgramData\Babylon
Deleted on reboot : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro
Deleted on reboot : C:\ProgramData\ParetoLogic
Deleted on reboot : C:\ProgramData\Tarma Installer
Deleted on reboot : C:\Users\Dianeslife.dianne-PC.000\AppData\Local\MyFunCards_5m
Deleted on reboot : C:\Users\Dianeslife.dianne-PC.000\AppData\LocalLow\AVG Secure Search
Deleted on reboot : C:\Users\Dianeslife.dianne-PC.000\AppData\LocalLow\Conduit
Deleted on reboot : C:\Users\Dianeslife.dianne-PC.000\AppData\LocalLow\MyFunCards_5m
Deleted on reboot : C:\Users\Dianeslife.dianne-PC.000\AppData\LocalLow\Zynga
Deleted on reboot : C:\Users\dianne\AppData\Local\AVG Secure Search
Deleted on reboot : C:\Users\dianne\AppData\LocalLow\AVG Secure Search
Deleted on reboot : C:\Users\dianne\AppData\Roaming\DriverCure
Deleted on reboot : C:\Users\dianne\AppData\Roaming\registry mechanic
File Deleted : C:\Users\dianne\Desktop\Optimizer Pro.lnk

***** [Registry] *****

Key Deleted : HKCU\Software\AVG Secure Search
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{EBE677C0-CBCB-4EBF-8098-E27E1B5271CF}
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\MyFunCards_5mbar Uninstall
Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\Software\AVG Secure Search
Key Deleted : HKLM\Software\AVG Security Toolbar
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\{BB711CB0-C70B-482E-9852-EC05EBD71DBB}
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ScriptHelper.EXE
Key Deleted : HKLM\SOFTWARE\Classes\AppID\ViProtocol.DLL
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.BrowserWndAPI.1
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj
Key Deleted : HKLM\SOFTWARE\Classes\AVG Secure Search.PugiObj.1
Key Deleted : HKLM\SOFTWARE\Classes\PROTOCOLS\Handler\viprotocol
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi
Key Deleted : HKLM\SOFTWARE\Classes\ScriptHelper.ScriptHelperApi.1
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8}
Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{C2AC8A0E-E48E-484B-A71C-C7A937FAAB94}
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE
Key Deleted : HKLM\SOFTWARE\Classes\ViProtocol.ViProtocolOLE.1
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{C6FDD0C3-266A-4DC3-B459-28C697C44CDC}
Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{B658800C-F66E-4EF3-AB85-6C0C227862A9}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Google\Chrome\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{31111111-1111-1111-1111-110111991162}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{95B7759C-8C7F-4BF1-B163-73684A933233}
Key Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\AVG Secure Search
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{933B95E2-E7B7-4AD9-B952-7AC336682AE3}
Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{F25AF245-4A81-40DC-92F9-E9021F207706}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC}
Key Deleted : HKLM\SOFTWARE\Classes\Interface\{C401D2CE-DC27-45C7-BC0C-8E6EA7F085D6}
Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{F25AF245-4A81-40DC-92F9-E9021F207706}
Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [vProt]
Value Deleted : HKLM\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar [{95B7759C-8C7F-4BF1-B163-73684A933233}]

***** [Internet Browsers] *****

-\\ Internet Explorer v9.0.8112.16490

[OK] Registry is clean.

-\\ Google Chrome v27.0.1453.110

File : C:\Users\dianne\AppData\Local\Google\Chrome\User Data\Default\Preferences

[OK] File is clean.

*************************

AdwCleaner[R1].txt - [28357 octets] - [05/05/2013 16:13:05]
AdwCleaner[S1].txt - [27834 octets] - [05/05/2013 16:15:58]
AdwCleaner[S2].txt - [6961 octets] - [18/06/2013 18:39:45]

########## EOF - C:\AdwCleaner[S2].txt - [7021 octets] ##########
  • 0

#68
jtroop

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MBAM:


Malwarebytes Anti-Malware (Trial) 1.75.0.1300
www.malwarebytes.org

Database version: v2013.06.18.08

Windows Vista Service Pack 2 x64 NTFS
Internet Explorer 9.0.8112.16421
dianne :: DIANNE-PC [administrator]

Protection: Enabled

6/18/2013 6:45:14 PM
mbam-log-2013-06-18 (18-45-14).txt

Scan type: Quick scan
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 338393
Time elapsed: 6 minute(s), 5 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)
  • 0

#69
JSntgRvr

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Looks it cleared. How is the computer doing?
  • 0

#70
jtroop

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Looks it cleared. How is the computer doing?


The computer is running great. Looks like a successful job. Thank you for all the assistance with this!
  • 0

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#71
JSntgRvr

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Congratulations.

Since the tools we used to scan the computer, as well as tools to delete files and folders, are no longer needed, they should be removed, as well as the folders created by these tools.

The following will implement some cleanup procedures as well as reset System Restore points:


  • Press the Windows key + R. At the Run command type or copy and paste the following:

    Combofix /uninstall


Run OTL. Click on the Cleanup button and follow the prompts.

Remove the C:\FRST folder if present.

Manually remove any tool left.

Here are some suggestions.

  • Always keep your JAVA updated. Older versions will make your computer vulnerable.
  • Windows Updates - It is very important to make sure that both Internet Explorer and Windows are kept current with the latest critical security patches from Microsoft. To do this just start Internet Explorer and select Tools > Windows Update, and follow the online instructions from there.
  • ERUNT (Emergency Recovery Utility NT) allows you to keep a complete backup of your registry and restore it when needed. The standard registry backup options that come with Windows back up most of the registry but not all of it. ERUNT however creates a complete backup set, including the Security hive and user related sections. ERUNT is easy to use and since it creates a full backup, there are no options or choices other than to select the location of the backup files. The backup set includes a small executable that will launch the registry restore if needed.
To find out more information about how you got infected in the first place and some great guidelines to follow to prevent future infections you can read this article by Miekiemoes.

Best wishes! Posted Image
  • 0

#72
JSntgRvr

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Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.
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