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browser gives me an error while going to certain sites, chrome and IE

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I am running Google Chrome and I use the latest IE sometimes running Bing. for a long time now, i will go to a site and have no problems but at times i will get an error saying that it can not open the page as there is an error. tells me to make sure that my firewall and antivirus programs are set to allow the access. tried it and it didn't change. I went to the neighbors house and tried her laptop to get onto the site and had no problem.can you walk me through the process of accepting pages? i am running windows 7 professional and Norton online antivirus provided by my ISP. I was trying to go on the unenjoyment website and claim my week but it would let me go to the home page but other pages related to the subject matter would give me n error. my wife's laptop is set up same as my desktop. we both got the same error. i know someone else has experienced this before, so please hook me up with a solution.
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