[blink10]

This update has been troubling me for months and it would not install.

Here are my logs from a problem I was just having My link

this is the update in question
http://support.micro....com/kb/2742597

Edited by blink10, 03 June 2013 - 06:28 PM.

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Look in C:\Windows\kb2742597.log, see if any useful info there.

[Ztruker]

Look in C:\Windows\kb2742597.log, see if any useful info there.

[SleepyDude]

Hi,

I had the same problem in several machines the solution for me was this
Download Microsoft .NET Framework 1.1 Service Pack 1 and install, it should say it's already installed and ask if you want to repair choose Yes after this restart and let windows update install the kb2742597 update.

Edited by SleepyDude, 04 June 2013 - 03:15 AM.

[blink10]

I have wrote this response for three times already and eveytime the tab freezes and the page becomes unresponsive so I will try not to make the mistakes that led to this again.


Ztruker and sleepydude thank you for answering my post so quickly. I will upload my logs because whenever I try to copy and paste them the previously mentioned results take place.

Sleepydude I tried your suggestion but the reinstall wont take place because it gives me an error at the beginning " the feature you are trying to use is on a network source that is unavailable , click ok to try again or enter an alternate path to a folder containing the installation package netfx.msi in the box below"

Ztruker I could not upload one of either logs because its size is 2.5 MB

here is the small one



+ Launching the patch wrapper
+ Initializing patch object from manifest file
+ Initializing manifest reader
- Initializing manifest reader
+ Loading patch info
- Loading patch info
- Initializing patch object from manifest file
+ Processing command line
Command line: /qn /norestart
+ Replacing Switch Abbreviations
- Replacing Switch Abbreviations
+ Validate allowed switch combinations
- Validate allowed switch combinations
+ Forcing MSI Logging
- Forcing MSI Logging
ERROR [2]: The system cannot find the file specified.

ERROR [2]: The system cannot find the file specified.

+ Add Source path to MSI Source List
ERROR [16389]
ERROR [16389]
- Add Source path to MSI Source List
- Processing command line
+ Initializing watson data
+ AddFileToKeep Logging
- AddFileToKeep Logging
- Initializing watson data
+ Executing Action
+ Prepare to apply the patch to all products
+ Extracting Items
Item 2 to C:\WINDOWS\TEMP\ZNW9
+ Extracting package item to file
Item ID: NDP1.1sp1-KB2742597-X86.msp to "C:\WINDOWS\TEMP\ZNW9"
- Extracting package item to file
- Extracting Items
+ Extracting Items
Item 4 to C:\WINDOWS\TEMP\ZNW9
+ Extracting package item to file
Item ID: filehashfixup.exe to "C:\WINDOWS\TEMP\ZNW9"
- Extracting package item to file
+ Extracting package item to file
Item ID: filehashfixup.exe.data to "C:\WINDOWS\TEMP\ZNW9"
- Extracting package item to file
- Extracting Items
+ Initializing patch object from patch package
+ Releasing products
- Releasing products
Accessing summary info for LastSavedBy
+ Loading summary info from file
- Loading summary info from file
LastSavedBy = :T871_1ToU1;:#T871_1ToU1;:T871_10ToU10;:#T871_10ToU10;:T871_11ToU11;:#T871_11ToU11;:T871_12ToU12;:#T871_12ToU12;:T871_13ToU13;:#T871_13ToU13;:T871_14ToU14;:#T871_14ToU14;:T871_15ToU15;:#T871_15ToU15;:T871_16ToU16;:#T871_16ToU16;:T871_17ToU17;:#T871_17ToU17;:T871_18ToU18;:#T871_18ToU18;:T871_19ToU19;:#T871_19ToU19;:T871_2ToU2;:#T871_2ToU2;:T871_20ToU20;:#T871_20ToU20;:T871_21ToU21;:#T871_21ToU21;:T871_22ToU22;:#T871_22ToU22;:T871_3ToU3;:#T871_3ToU3;:T871_4ToU4;:#T871_4ToU4;:T871_5ToU5;:#T871_5ToU5;:T871_6ToU6;:#T871_6ToU6;:T871_7ToU7;:#T871_7ToU7;:T871_8ToU8;:#T871_8ToU8;:T871_9ToU9;:#T871_9ToU9
Products counted, 22 found
Initializing all products found
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_1ToU1' to "C:\WINDOWS\TEMP\A.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\A.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1033
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_10ToU10' to "C:\WINDOWS\TEMP\B.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\B.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1053
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_11ToU11' to "C:\WINDOWS\TEMP\C.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\C.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1043
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_12ToU12' to "C:\WINDOWS\TEMP\E.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\E.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1046
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_13ToU13' to "C:\WINDOWS\TEMP\10.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\10.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1049
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_14ToU14' to "C:\WINDOWS\TEMP\11.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\11.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1029
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_15ToU15' to "C:\WINDOWS\TEMP\12.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\12.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1045
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_16ToU16' to "C:\WINDOWS\TEMP\13.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\13.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1038
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_17ToU17' to "C:\WINDOWS\TEMP\14.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\14.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;2070
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_18ToU18' to "C:\WINDOWS\TEMP\15.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\15.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1055
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_19ToU19' to "C:\WINDOWS\TEMP\16.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\16.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1044
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_2ToU2' to "C:\WINDOWS\TEMP\17.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\17.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1041
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_20ToU20' to "C:\WINDOWS\TEMP\18.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\18.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1030
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_21ToU21' to "C:\WINDOWS\TEMP\19.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\19.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1035
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_22ToU22' to "C:\WINDOWS\TEMP\1A.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\1A.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1032
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_3ToU3' to "C:\WINDOWS\TEMP\1B.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\1B.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1031
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_4ToU4' to "C:\WINDOWS\TEMP\1C.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\1C.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1042
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_5ToU5' to "C:\WINDOWS\TEMP\1D.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\1D.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;2052
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_6ToU6' to "C:\WINDOWS\TEMP\1E.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\1E.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1028
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_7ToU7' to "C:\WINDOWS\TEMP\1F.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\1F.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1036
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_8ToU8' to "C:\WINDOWS\TEMP\20.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\20.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;3082
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
+ Creating temporary file
- Creating temporary file
+ Transform extraction...
Extracting transform 'T871_9ToU9' to "C:\WINDOWS\TEMP\21.tmp"
- Transform extraction...
+ Initializing product from transform
+ Loading summary info from file
- Loading summary info from file
SummaryInfo loaded from transform "C:\WINDOWS\TEMP\21.tmp"
Summaryinfo Revision Number: {CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}1.1.4322;{411EDCF7-755D-414E-A74B-3DCD6583F589}
summaryinfo Template: Intel;1040
- Initializing product from transform
+ Initializing product from manifest
ERROR [16389]
+ Initializing Mutations
- Initializing Mutations
- Initializing product from manifest
- Initializing patch object from patch package
+ Installing patch
Product: (null)
validating products...
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
Language was valid
- Validate product language
+ Validate product upgrade code
retrieving package local package path
Local package found at "C:\WINDOWS\Installer\626a6c.msi"
- Validate product upgrade code
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Apply mutation to product
- Apply mutation to product
+ Validate product version
VersionString: 1.1.4322
Version was valid
- Validate product version
+ Validate product language
Language: 1033
- Validate product language
+ Updating MSI log file name
Name set to: "C:\WINDOWS\TEMP\NDP1.1sp1-KB2742597-X86\NDP1.1sp1-KB2742597-X86-msi.0.log"
+ AddFileToKeep Logging
- AddFileToKeep Logging
- Updating MSI log file name
No valid products found! shell out.
+ Core patch application
No target product was specified.
Command line: "C:\WINDOWS\system32\msiexec.exe" REBOOT=ReallySuppress /p "C:\WINDOWS\TEMP\ZNW9\NDP1.1sp1-KB2742597-X86.msp" /qn /l*v "C:\WINDOWS\TEMP\NDP1.1sp1-KB2742597-X86\NDP1.1sp1-KB2742597-X86-msi.0.log"
+ Launching process
Command line: "C:\WINDOWS\system32\msiexec.exe" REBOOT=ReallySuppress /p "C:\WINDOWS\TEMP\ZNW9\NDP1.1sp1-KB2742597-X86.msp" /qn /l*v "C:\WINDOWS\TEMP\NDP1.1sp1-KB2742597-X86\NDP1.1sp1-KB2742597-X86-msi.0.log"
- Launching process
Command returned: 1603
- Core patch application
- Installing patch
- Prepare to apply the patch to all products
- Executing Action
+ Releasing patch object
+ Releasing products
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
+ Releasing product
+ Releasing product mutations
- Releasing product mutations
- Releasing product
- Releasing products
- Releasing patch object
- Launching the patch wrapper
+ Sending Manifest Error Report to Watson
- Sending Manifest Error Report to Watson
+ Clean folder
+ Removing folder
Folder: C:\WINDOWS\TEMP\ZNW9
- Removing folder
- Clean folder
Wrapper temporary folder has been removed

[blink10]

Ztruker , I could not find the logs in windows but I found a folder in temp that has those 2 logs. Where do you suggest I upload the big log??

[SleepyDude]

Hi,

Can you check if you have this log C:\WINDOWS\TEMP\NDP1.1sp1-KB2742597-X86\NDP1.1sp1-KB2742597-X86-msi.0.log and post its content?

Edit: About the big log try to zip it and see if you can attach the zip file.

Edited by SleepyDude, 04 June 2013 - 07:00 AM.

[blink10]

the big file is the file you just named

Attached Files

•  NDP1.1sp1-KB2742597-X86-msi.0.rar   79.2KB   148 downloads

[SleepyDude]

Hi,

Your case on the Virus, Spyware, Malware Removal section isn't close check the new instructions by CompCav, it seems is better wait a little bit before continue with this one...

[blink10]

ok , thanks Sleepydude

[Ztruker]

Looks like you are making good progress with Compcav. Come back here if you still have problems when done.

Good luck.

[blink10]

It seems all is ok in malware forum now , so we can resume what we were doing here if you have the time.

[SleepyDude]

Hi,

Can you try to reinstall Microsoft .NET Framework Version 1.1 Redistributable and see if it works?

[blink10]

it worked ,sleepydude now what? I will try to install the update in question and see what happens.

[blink10]

Wow thanks sleepydude , the update has been successfully installed.

One more thing though when CompCav gave me a list of OTL fixes , on rebooting I saw an unknown device yellow question mark in my device manager and windows prompted me to do an autmomatic installation with the wizard but it failed. I foolishly uninstalled it from device manager thinking that it would return with a prompt on reboot and maybe I could a better read on it but It never went back. Can you help me with that?

[SleepyDude]

Wow thanks sleepydude , the update has been successfully installed.

One more thing though when CompCav gave me a list of OTL fixes , on rebooting I saw an unknown device yellow question mark in my device manager and windows prompted me to do an autmomatic installation with the wizard but it failed. I foolishly uninstalled it from device manager thinking that it would return with a prompt on reboot and maybe I could a better read on it but It never went back. Can you help me with that?

You can open the Device Manager then right click the computer name on top and force a Scan for hardware changes if it doesn't came back then its fine probably it was something related to removed software.

If the device return:

• right click the device with the yellow color
• click Properties > Tab Details > On the Property box select Device Instance Id
• Copy & Paste the values on the box to your Reply