[woodduckhunter]

I'm not sure what removal processes were used on this computer before I received it. I know that there were infections removed. This is a compaq laptop that was given to me to try and see if it could be saved. I'm pretty sure that AVG Internet Security 2012 was used and also MBAM. The computer seems to run smoothly most of the time, but sometimes it will not boot up. Occasionally when you turn it on it will just go straight to a black screen and never go any further and other times it has started to boot and the screen will flash different colors. It will flash red, then green, then blue, then purple and then repeat the colors over and over. I have included the OTL logs and would appreciate any help I could get.

Thanks,
wood duck hunter

OTL logfile created on: 6/7/2013 10:51:22 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Jamye Doty\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.60 Mb Total Physical Memory | 80.03 Mb Available Physical Memory | 8.35% Memory free
1.85 Gb Paging File | 1.04 Gb Available in Paging File | 56.07% Paging File free
Paging file location(s): C:\pagefile.sys 1024 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 28.89 Gb Total Space | 1.56 Gb Free Space | 5.42% Space Free | Partition Type: NTFS
Drive D: | 8.35 Gb Total Space | 0.84 Gb Free Space | 10.02% Space Free | Partition Type: FAT32

Computer Name: JAMYE | User Name: Jamye Doty | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/06/07 22:50:07 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\My Documents\Downloads\OTL.exe
PRC - [2013/06/07 22:34:06 | 001,226,928 | ---- | M] (AVG Secure Search) -- C:\Program Files\AVG Secure Search\vprot.exe
PRC - [2013/06/07 22:34:00 | 001,015,984 | ---- | M] (AVG Secure Search) -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe
PRC - [2013/04/30 09:57:53 | 006,095,408 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgmfapx.exe
PRC - [2013/04/10 01:58:15 | 000,920,472 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2013/01/20 05:10:04 | 004,373,552 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgui.exe
PRC - [2012/12/05 04:44:54 | 002,321,560 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgfws.exe
PRC - [2012/11/19 18:25:32 | 002,598,520 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgtray.exe
PRC - [2012/07/05 18:50:30 | 000,295,304 | ---- | M] (LeapFrog Enterprises, Inc.) -- C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe
PRC - [2012/07/05 18:41:08 | 007,392,136 | ---- | M] (LeapFrog Enterprises, Inc.) -- C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe
PRC - [2012/02/14 04:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe
PRC - [2012/02/14 04:53:02 | 000,378,720 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG2012\fixcfg.exe
PRC - [2011/12/29 09:40:57 | 000,619,352 | ---- | M] (IObit) -- C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe
PRC - [2011/12/29 09:40:57 | 000,494,424 | ---- | M] (IObit) -- C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe
PRC - [2011/11/12 11:42:52 | 000,359,256 | ---- | M] (IObit) -- C:\Program Files\IObit\Advanced SystemCare 5\DelayLoad.exe
PRC - [2010/07/05 08:15:53 | 000,755,576 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SoftwareDistribution\Download\fe79986ce1c6960ea9a9fc388c17aea1\update\update.exe
PRC - [2009/05/23 13:12:07 | 000,066,864 | ---- | M] (Logitech Inc.) -- C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
PRC - [2008/08/14 17:15:46 | 002,407,184 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\Quickcam.exe
PRC - [2008/08/14 17:11:48 | 000,565,008 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
PRC - [2008/08/14 17:11:14 | 000,447,248 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LQCVFX\COCIManager.exe
PRC - [2008/07/26 08:25:36 | 000,150,040 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
PRC - [2008/07/26 08:23:42 | 000,186,904 | ---- | M] (Logitech Inc.) -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2008/01/25 14:32:56 | 000,689,416 | ---- | M] (Logitech, Inc.) -- c:\Program Files\Logitech\QuickCam\LU\LogitechUpdate.exe
PRC - [2008/01/25 14:32:48 | 000,191,240 | ---- | M] (Logitech, Inc.) -- c:\Program Files\Logitech\QuickCam\LU\LULnchr.exe
PRC - [2005/09/24 10:42:32 | 000,475,136 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe


========== Modules (No Company Name) ==========

MOD - [2013/06/07 22:34:12 | 000,158,384 | ---- | M] () -- C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\15.2.0\SiteSafety.dll
MOD - [2013/04/10 01:58:18 | 003,133,336 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2013/03/14 14:13:23 | 014,717,144 | ---- | M] () -- C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_6_602_180.dll
MOD - [2013/01/09 21:21:28 | 003,391,488 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\mscorlib\1.0.5000.0__b77a5c561934e089_008daf52\mscorlib.dll
MOD - [2013/01/09 21:21:24 | 000,843,776 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.drawing\1.0.5000.0__b03f5f7f11d50a3a_561e28fe\system.drawing.dll
MOD - [2013/01/09 21:21:04 | 002,088,960 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.xml\1.0.5000.0__b77a5c561934e089_2901ea75\system.xml.dll
MOD - [2013/01/09 21:20:54 | 003,035,136 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system.windows.forms\1.0.5000.0__b77a5c561934e089_09aff675\system.windows.forms.dll
MOD - [2013/01/09 21:20:28 | 001,966,080 | ---- | M] () -- c:\windows\assembly\nativeimages1_v1.1.4322\system\1.0.5000.0__b77a5c561934e089_dc3146e8\system.dll
MOD - [2013/01/09 21:19:47 | 001,232,896 | ---- | M] () -- c:\windows\assembly\gac\system\1.0.5000.0__b77a5c561934e089\system.dll
MOD - [2013/01/09 21:19:42 | 000,471,040 | ---- | M] () -- c:\windows\assembly\gac\system.drawing\1.0.5000.0__b03f5f7f11d50a3a\system.drawing.dll
MOD - [2013/01/09 21:19:35 | 002,064,384 | ---- | M] () -- c:\windows\assembly\gac\system.windows.forms\1.0.5000.0__b77a5c561934e089\system.windows.forms.dll
MOD - [2011/04/21 17:54:40 | 000,347,024 | ---- | M] () -- C:\Program Files\IObit\Advanced SystemCare 5\madexcept_.bpl
MOD - [2011/04/21 17:54:40 | 000,179,088 | ---- | M] () -- C:\Program Files\IObit\Advanced SystemCare 5\madbasic_.bpl
MOD - [2011/04/21 17:54:40 | 000,046,480 | ---- | M] () -- C:\Program Files\IObit\Advanced SystemCare 5\maddisAsm_.bpl
MOD - [2009/05/23 13:12:04 | 000,061,496 | ---- | M] () -- C:\Program Files\Logitech\Desktop Messenger\8876480\8.1.1.50-8876480SL\Program\clntutil.dll
MOD - [2008/08/14 17:22:36 | 000,112,912 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\LAppRes.DLL
MOD - [2008/08/14 17:15:46 | 002,407,184 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\Quickcam.exe
MOD - [2008/08/14 17:13:30 | 000,149,264 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\LogiVOIPDevicePlugin.dll
MOD - [2008/08/14 17:13:08 | 000,165,136 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\LogiCordless4001.dll
MOD - [2008/08/14 17:13:08 | 000,138,000 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\LogiCordless.dll
MOD - [2008/08/14 17:12:10 | 000,167,184 | ---- | M] () -- C:\Program Files\Logitech\QuickCam\EFVal.dll
MOD - [2008/08/14 17:11:48 | 000,565,008 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
MOD - [2008/08/14 17:11:48 | 000,345,872 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LComMgr\DevMngr.dll
MOD - [2008/07/26 08:24:04 | 000,068,120 | ---- | M] () -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVCSPS.dll
MOD - [2008/04/13 19:11:59 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll
MOD - [2006/05/10 08:47:00 | 000,774,144 | ---- | M] () -- c:\windows\assembly\gac\hpqbakup\3.0.0.0__a53cf5803f4c3827\hpqbakup.dll
MOD - [2006/05/10 08:47:00 | 000,069,632 | ---- | M] () -- c:\windows\assembly\gac\hpqisrtb\4.0.0.0__a53cf5803f4c3827\hpqisrtb.dll
MOD - [2006/05/10 08:46:52 | 001,044,480 | ---- | M] () -- c:\windows\assembly\gac\hpqedit\3.0.0.0__a53cf5803f4c3827\hpqedit.dll
MOD - [2006/05/10 08:46:48 | 000,163,840 | ---- | M] () -- c:\windows\assembly\gac\hpqvideo\3.0.0.0__a53cf5803f4c3827\hpqvideo.dll
MOD - [2006/05/10 08:46:48 | 000,065,536 | ---- | M] () -- c:\windows\assembly\gac\hpqmdmr\4.0.0.0__a53cf5803f4c3827\hpqmdmr.dll
MOD - [2006/05/10 08:46:48 | 000,057,344 | ---- | M] () -- c:\windows\assembly\gac\hpqprrsc\4.0.0.0__a53cf5803f4c3827\hpqprrsc.dll
MOD - [2006/05/10 08:46:48 | 000,053,248 | ---- | M] () -- c:\windows\assembly\gac\hpqovskn\3.0.0.0__a53cf5803f4c3827\hpqovskn.dll
MOD - [2006/05/10 08:46:44 | 000,512,000 | ---- | M] () -- c:\windows\assembly\gac\hpqimvlt\3.0.0.0__a53cf5803f4c3827\hpqimvlt.dll
MOD - [2006/05/10 08:46:44 | 000,430,080 | ---- | M] () -- c:\windows\assembly\gac\lead.wrapper\13.0.0.113__9cf889f53ea9b907\lead.wrapper.dll
MOD - [2006/05/10 08:46:44 | 000,192,512 | ---- | M] () -- c:\windows\assembly\gac\hpqimgrc\4.0.0.0__a53cf5803f4c3827\hpqimgrc.dll
MOD - [2006/05/10 08:46:44 | 000,090,112 | ---- | M] () -- c:\windows\assembly\gac\lead.drawing.imaging.imageprocessing\13.0.0.113__9cf889f53ea9b907\lead.drawing.imaging.imageprocessing.dll
MOD - [2006/05/10 08:46:44 | 000,086,016 | ---- | M] () -- c:\windows\assembly\gac\lead.drawing\13.0.0.113__9cf889f53ea9b907\lead.drawing.dll
MOD - [2006/05/10 08:46:44 | 000,081,920 | ---- | M] () -- c:\windows\assembly\gac\lead.drawing.imaging.codecs\13.0.0.113__9cf889f53ea9b907\lead.drawing.imaging.codecs.dll
MOD - [2006/05/10 08:46:44 | 000,077,824 | ---- | M] () -- c:\windows\assembly\gac\lead\13.0.0.113__9cf889f53ea9b907\lead.dll
MOD - [2006/05/10 08:46:44 | 000,069,632 | ---- | M] () -- c:\windows\assembly\gac\lead.windows.forms.drawingcontainer\13.0.0.113__9cf889f53ea9b907\lead.windows.forms.drawingcontainer.dll
MOD - [2006/05/10 08:46:44 | 000,069,632 | ---- | M] () -- c:\windows\assembly\gac\hpqntrop\4.0.0.0__a53cf5803f4c3827\hpqntrop.dll
MOD - [2006/05/10 08:46:44 | 000,040,960 | ---- | M] () -- c:\windows\assembly\gac\lead.windows.forms\13.0.0.113__9cf889f53ea9b907\lead.windows.forms.dll
MOD - [2006/05/10 08:46:44 | 000,036,864 | ---- | M] () -- c:\windows\assembly\gac\interop.hpqcxm08\3.0.0.0__a53cf5803f4c3827\interop.hpqcxm08.dll
MOD - [2006/05/10 08:46:44 | 000,014,848 | ---- | M] () -- c:\windows\assembly\gac\interop.hpqvideo\4.0.0.0__a53cf5803f4c3827\interop.hpqvideo.dll
MOD - [2006/05/10 08:46:44 | 000,010,240 | ---- | M] () -- c:\windows\assembly\gac\interop.hpqimgr\4.0.0.0__a53cf5803f4c3827\interop.hpqimgr.dll
MOD - [2006/05/10 08:46:44 | 000,004,096 | ---- | M] () -- c:\windows\assembly\gac\interop.hprblog\3.0.0.0__a53cf5803f4c3827\interop.hprblog.dll
MOD - [2006/05/10 08:46:42 | 000,589,824 | ---- | M] () -- c:\windows\assembly\gac\hpqcc2\3.0.0.0__a53cf5803f4c3827\hpqcc2.dll
MOD - [2006/05/10 08:46:42 | 000,385,024 | ---- | M] () -- c:\windows\assembly\gac\hpqcprsc\3.0.0.0__a53cf5803f4c3827\hpqcprsc.dll
MOD - [2006/05/10 08:46:42 | 000,368,640 | ---- | M] () -- c:\windows\assembly\gac\hpqtray\4.0.0.0__a53cf5803f4c3827\hpqtray.dll
MOD - [2006/05/10 08:46:42 | 000,225,280 | ---- | M] () -- c:\windows\assembly\gac\hpqutils\4.0.0.0__a53cf5803f4c3827\hpqutils.dll
MOD - [2006/05/10 08:46:42 | 000,073,728 | ---- | M] () -- c:\windows\assembly\gac\hpqthumb\3.0.0.0__a53cf5803f4c3827\hpqthumb.dll
MOD - [2006/05/10 08:46:42 | 000,069,632 | ---- | M] () -- c:\windows\assembly\gac\hpqglutl\4.0.0.0__a53cf5803f4c3827\hpqglutl.dll
MOD - [2006/05/10 08:46:42 | 000,057,344 | ---- | M] () -- c:\windows\assembly\gac\hpqimlib\3.0.0.0__a53cf5803f4c3827\hpqimlib.dll
MOD - [2006/05/10 08:46:42 | 000,036,864 | ---- | M] () -- c:\windows\assembly\gac\hpqfmrsc\4.0.0.0__a53cf5803f4c3827\hpqfmrsc.dll
MOD - [2006/05/10 08:46:42 | 000,024,576 | ---- | M] () -- c:\windows\assembly\gac\hpqasset\4.0.0.0__a53cf5803f4c3827\hpqasset.dll
MOD - [2006/05/10 08:46:42 | 000,020,480 | ---- | M] () -- c:\windows\assembly\gac\hpqiface\4.0.0.0__a53cf5803f4c3827\hpqiface.dll
MOD - [2006/05/10 08:33:16 | 001,339,392 | ---- | M] () -- c:\windows\assembly\gac\system.xml\1.0.5000.0__b77a5c561934e089\system.xml.dll
MOD - [2006/05/10 08:31:00 | 000,007,680 | ---- | M] () -- c:\windows\assembly\gac\accessibility\1.0.5000.0__b03f5f7f11d50a3a\accessibility.dll


========== Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
SRV - [2013/06/07 22:34:00 | 001,015,984 | ---- | M] (AVG Secure Search) [Auto | Running] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe -- (vToolbarUpdater15.2.0)
SRV - [2013/04/10 01:58:17 | 000,115,608 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/03/14 14:13:34 | 000,253,656 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2012/12/05 04:44:54 | 002,321,560 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2012\avgfws.exe -- (avgfws)
SRV - [2012/11/02 04:51:18 | 005,174,392 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/07/05 18:41:08 | 007,392,136 | ---- | M] (LeapFrog Enterprises, Inc.) [Auto | Running] -- C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe -- (LeapFrog Connect Device Service)
SRV - [2012/02/14 04:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe -- (avgwd)
SRV - [2011/12/29 09:40:57 | 000,494,424 | ---- | M] (IObit) [Auto | Running] -- C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe -- (AdvancedSystemCareService5)
SRV - [2011/07/26 10:16:02 | 001,025,352 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - [2009/07/08 14:21:02 | 000,066,056 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_HelperSvc.exe -- (getPlus®
SRV - [2008/07/26 08:25:36 | 000,150,040 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)
SRV - [2008/07/26 08:23:42 | 000,186,904 | ---- | M] (Logitech Inc.) [Auto | Running] -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe -- (LVCOMSer)
SRV - [2007/08/09 02:27:52 | 000,073,728 | ---- | M] (HP) [Auto | Stopped] -- C:\WINDOWS\system32\HPZipm12.exe -- (Pml Driver HPZ12)
SRV - [2006/06/12 16:27:28 | 000,126,976 | ---- | M] (Hewlett-Packard Development Company, L.P.) [On_Demand | Stopped] -- C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe -- (AddFiltr)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\UIUSYS.SYS -- (UIUSys)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\PFC027.SYS -- (PAC207)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2013/06/07 22:34:13 | 000,037,664 | ---- | M] (AVG Technologies) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtpx86.sys -- (avgtp)
DRV - [2013/04/11 03:18:40 | 000,302,368 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2012/12/10 04:28:36 | 000,142,176 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgidsdriverx.sys -- (AVGIDSDriver)
DRV - [2012/11/08 04:49:26 | 000,250,080 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2012/04/19 04:50:26 | 000,024,896 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\avgidshx.sys -- (AVGIDSHX)
DRV - [2012/01/31 04:46:50 | 000,031,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgrkx86.sys -- (Avgrkx86)
DRV - [2012/01/12 19:52:06 | 000,030,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwfd)
DRV - [2012/01/12 19:52:06 | 000,030,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwdx)
DRV - [2011/12/23 13:32:14 | 000,041,040 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2011/12/23 13:32:08 | 000,017,232 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgidsshimx.sys -- (AVGIDSShim)
DRV - [2011/12/23 13:32:06 | 000,024,144 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgidsfilterx.sys -- (AVGIDSFilter)
DRV - [2011/11/12 12:18:20 | 000,018,560 | ---- | M] (LeapFrog) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\FlyUsb.sys -- (FlyUsb)
DRV - [2008/10/23 02:58:36 | 001,391,104 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2008/07/26 10:26:22 | 000,041,752 | R--- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LVUSBSta.sys -- (LVUSBSta)
DRV - [2008/07/26 10:22:34 | 002,570,520 | R--- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LV302V32.SYS -- (PID_PEPI)
DRV - [2008/07/26 08:25:02 | 000,025,624 | ---- | M] () [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\LVPr2Mon.sys -- (LVPr2Mon)
DRV - [2008/04/28 21:22:10 | 000,009,344 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\CPQBttn.sys -- (HBtnKey)
DRV - [2007/11/01 09:26:36 | 000,989,696 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_DPV.sys -- (HSF_DPV)
DRV - [2007/11/01 09:25:32 | 000,211,456 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSFHWAZL.sys -- (HSFHWAZL)
DRV - [2007/11/01 09:25:22 | 000,731,520 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2007/01/05 22:27:18 | 000,010,344 | ---- | M] (Symantec Corporation) [Kernel | Auto | Running] -- C:\WINDOWS\system32\drivers\symlcbrd.sys -- (symlcbrd)
DRV - [2006/08/24 15:05:32 | 000,594,432 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\CHDAud.sys -- (HdAudAddService)
DRV - [2006/06/19 02:37:34 | 000,036,864 | ---- | M] (Advanced Micro Devices) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2006/03/06 09:49:36 | 000,011,136 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2006/03/03 10:31:04 | 000,013,056 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvnetbus.sys -- (nvnetbus)
DRV - [2006/03/03 10:31:02 | 000,034,176 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NVENETFD.sys -- (NVENETFD)
DRV - [2006/01/27 10:04:16 | 000,099,584 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\nvata.sys -- (nvata)
DRV - [2005/09/19 17:24:20 | 000,005,760 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\EabUsb.sys -- (eabusb)
DRV - [2005/09/19 17:23:52 | 000,007,808 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\eabfiltr.sys -- (eabfiltr)
DRV - [2004/08/04 01:31:34 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}

IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...sario&pf=laptop
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
IE - HKCU\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKCU\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKCU\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7SKPB_en
IE - HKCU\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.c...pr&d=2011-09-11 18:51:33&v=14.2.0.1&pid=avg&sg=&sap=dsp&q={searchTerms}
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_6_602_180.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\15.2.0\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@rocketlife.com/RocketLife Secure Plug-In Layer;version=1.0.5: C:\Documents and Settings\All Users\Application Data\Visan\plugins\npRLSecurePluginLayer.dll (RocketLife, LLP)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG2012\Firefox4\ [2013/04/30 10:04:29 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\avg@toolbar: C:\Documents and Settings\All Users\Application Data\AVG Secure Search\FireFoxExt\15.2.0.5 [2013/06/07 22:40:34 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Components: C:\Program Files\Mozilla Firefox\components [2013/04/30 21:48:21 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 20.0.1\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2013/04/30 21:48:58 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Jamye Doty\Application Data\Mozilla\Extensions
[2013/04/30 21:48:21 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\extensions
[2013/04/10 01:58:33 | 000,263,064 | ---- | M] (Mozilla Foundation) -- C:\Program Files\mozilla firefox\components\browsercomps.dll
[2013/06/07 22:43:06 | 000,003,714 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\avg-secure-search.xml
[2013/04/10 01:57:54 | 000,002,465 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\bing.xml
[2013/04/10 01:57:54 | 000,002,086 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\twitter.xml

O1 HOSTS File: ([2004/08/04 16:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll (AVG Secure Search)
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll (AVG Secure Search)
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKCU\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [LogitechCommunicationsManager] C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe ()
O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\QuickCam\Quickcam.exe ()
O4 - HKLM..\Run: [Monitor] C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe (LeapFrog Enterprises, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG Secure Search\vprot.exe (AVG Secure Search)
O4 - HKCU..\Run: [Advanced SystemCare 5] C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe (IObit)
O4 - HKCU..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\System32\Macromed\Flash\FlashUtil32_11_6_602_180_Plugin.exe (Adobe Systems Incorporated)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\StartUp\HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe (Hewlett-Packard Development Company, L.P.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\StartUp\Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe (Logitech Inc.)
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Infodelivery present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: LinkResolveIgnoreLinkInfo = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: LinkResolveIgnoreLinkInfo = 0
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\NPJPI150_06.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1267051626640 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (get_atlcom Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{914E7BB8-2789-4088-8ABA-70BD6C7BCAF7}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\bwfile-8876480 {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (Logitech Inc.)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\15.2.0\ViProtocol.dll (AVG Secure Search)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2001/07/27 23:07:38 | 000,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2004/04/30 15:01:14 | 000,000,053 | -HS- | M] () - D:\Autorun.inf -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/06/07 22:56:00 | 000,000,000 | ---D | C] -- C:\1ea4ed484d9599efb5c565fcd3ed38
[2013/06/07 22:43:24 | 000,000,000 | ---D | C] -- C:\WINDOWS\LastGood
[6 C:\Documents and Settings\Jamye Doty\My Documents\*.tmp files -> C:\Documents and Settings\Jamye Doty\My Documents\*.tmp -> ]
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/06/07 23:24:22 | 000,000,500 | ---- | M] () -- C:\WINDOWS\tasks\HP Photo Creations Communicator.job
[2013/06/07 23:24:02 | 000,000,432 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{F946D878-3FCE-470D-A3F9-97904DE78F91}.job
[2013/06/07 23:18:56 | 000,001,355 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2013/06/07 23:15:34 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/06/07 22:52:43 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2013/06/07 22:52:12 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2013/06/07 22:50:01 | 122,441,878 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2013/06/07 22:34:13 | 000,037,664 | ---- | M] (AVG Technologies) -- C:\WINDOWS\System32\drivers\avgtpx86.sys
[2013/06/07 22:33:03 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/06/07 22:31:19 | 000,050,868 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2013/06/07 22:30:19 | 000,000,350 | ---- | M] () -- C:\WINDOWS\tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
[2013/06/07 22:29:59 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[6 C:\Documents and Settings\Jamye Doty\My Documents\*.tmp files -> C:\Documents and Settings\Jamye Doty\My Documents\*.tmp -> ]
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/06/06 18:31:32 | 000,000,350 | ---- | C] () -- C:\WINDOWS\tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
[2012/09/22 23:55:18 | 000,027,520 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\dt.dat
[2012/02/14 23:28:11 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2008/03/07 20:28:00 | 000,028,160 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/05/22 18:48:19 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Application Data\wklnhst.dat
[2007/01/12 15:22:12 | 000,000,133 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\fusioncache.dat

========== ZeroAccess Check ==========

[2006/05/10 08:31:12 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/13 19:12:05 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 07:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/13 19:12:08 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2012/11/08 09:02:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Secure Search
[2011/02/20 21:33:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2011/09/11 20:50:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2012
[2010/11/11 23:56:41 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2009/02/14 10:32:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Individual Software
[2011/12/29 09:40:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\IObit
[2011/12/19 19:40:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Leapfrog
[2013/04/30 10:05:20 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2012/12/23 23:52:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Visan
[2007/01/05 23:01:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2011/12/11 19:41:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\AVG Secure Search
[2011/09/11 18:48:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\AVG2012
[2009/02/07 18:15:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Individual Software
[2011/12/29 09:38:54 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\IObit
[2007/05/22 16:59:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Leadertech
[2011/09/11 18:31:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Template
[2008/07/30 19:43:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\W Photo Studio Viewer

========== Purity Check ==========



< End of report >

OTL Extras logfile created on: 6/7/2013 10:51:22 PM - Run 1
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Jamye Doty\My Documents\Downloads
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.60 Mb Total Physical Memory | 80.03 Mb Available Physical Memory | 8.35% Memory free
1.85 Gb Paging File | 1.04 Gb Available in Paging File | 56.07% Paging File free
Paging file location(s): C:\pagefile.sys 1024 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 28.89 Gb Total Space | 1.56 Gb Free Space | 5.42% Space Free | Partition Type: NTFS
Drive D: | 8.35 Gb Total Space | 0.84 Gb Free Space | 10.02% Space Free | Partition Type: FAT32

Computer Name: JAMYE | User Name: Jamye Doty | Logged in as Administrator.
Boot Mode: Normal | Scan Mode: Current user | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Extra Registry (SafeList) ==========


========== File Associations ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
.cpl [@ = cplfile] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*

[HKEY_CURRENT_USER\SOFTWARE\Classes\<extension>]
.html [@ = FirefoxHTML] -- C:\Program Files\Mozilla Firefox\firefox.exe (Mozilla Corporation)

========== Shell Spawning ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
cplfile [cplopen] -- rundll32.exe shell32.dll,Control_RunDLL "%1",%*
exefile [open] -- "%1" %*
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)

========== Security Center Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 0
"FirewallDisableNotify" = 0
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]

========== System Restore Settings ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
"DisableSR" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Sr]
"Start" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SrService]
"Start" = 2

========== Firewall Settings ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"10243:TCP" = 10243:TCP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10280:UDP" = 10280:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10281:UDP" = 10281:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10282:UDP" = 10282:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10283:UDP" = 10283:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10284:UDP" = 10284:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"10243:TCP" = 10243:TCP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10280:UDP" = 10280:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10281:UDP" = 10281:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10282:UDP" = 10282:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10283:UDP" = 10283:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10284:UDP" = 10284:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service

========== Authorized Applications List ==========

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger -- (Logitech Inc.)
"C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe" = C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe:*:Enabled:LeapFrog Connect -- (LeapFrog Enterprises, Inc.)

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"%windir%\system32\sessmgr.exe" = %windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019 -- (Microsoft Corporation)
"C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe:*:Enabled:hpqtra08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqste08.exe:*:Enabled:hpqste08.exe -- (Hewlett-Packard Development Company, L.P.)
"C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpofxm08.exe:*:Enabled:hpofxm08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe" = C:\Program Files\HP\Digital Imaging\bin\hposfx08.exe:*:Enabled:hposfx08.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hposid01.exe" = C:\Program Files\HP\Digital Imaging\bin\hposid01.exe:*:Enabled:hposid01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqscnvw.exe:*:Enabled:hpqscnvw.exe -- ()
"C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqkygrp.exe:*:Enabled:hpqkygrp.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqCopy.exe:*:Enabled:hpqcopy.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe" = C:\Program Files\HP\Digital Imaging\bin\hpfccopy.exe:*:Enabled:hpfccopy.exe -- (Hewlett-Packard)
"C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpzwiz01.exe:*:Enabled:hpzwiz01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqPhUnl.exe:*:Enabled:hpqphunl.exe -- ()
"C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe" = C:\Program Files\HP\Digital Imaging\Unload\HpqDIA.exe:*:Enabled:hpqdia.exe -- ( )
"C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe" = C:\Program Files\HP\Digital Imaging\bin\hpoews01.exe:*:Enabled:hpoews01.exe -- (Hewlett-Packard Co.)
"C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqnrs08.exe:*:Enabled:hpqnrs08.exe -- (Hewlett-Packard Development Company, L.P.)
"%windir%\Network Diagnostic\xpnetdiag.exe" = %windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000 -- (Microsoft Corporation)
"C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe" = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe:*:Enabled:Logitech Desktop Messenger -- (Logitech Inc.)
"C:\Program Files\Skype\Plugin Manager\skypePM.exe" = C:\Program Files\Skype\Plugin Manager\skypePM.exe:*:Enabled:Skype Extras Manager
"C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE" = C:\Program Files\Microsoft Office\Office12\OUTLOOK.EXE:*:Enabled:Microsoft Office Outlook -- (Microsoft Corporation)
"C:\Program Files\Microsoft Office\Office12\GROOVE.EXE" = C:\Program Files\Microsoft Office\Office12\GROOVE.EXE:*:Enabled:Microsoft Office Groove -- (Microsoft Corporation)
"C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE" = C:\Program Files\Microsoft Office\Office12\ONENOTE.EXE:*:Enabled:Microsoft Office OneNote -- (Microsoft Corporation)
"C:\Program Files\AVG\AVG2012\avgmfapx.exe" = C:\Program Files\AVG\AVG2012\avgmfapx.exe:*:Enabled:AVG Installer -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe" = C:\Program Files\LeapFrog\LeapFrog Connect\LeapFrogConnect.exe:*:Enabled:LeapFrog Connect -- (LeapFrog Enterprises, Inc.)
"C:\Program Files\Skype\Phone\Skype.exe" = C:\Program Files\Skype\Phone\Skype.exe:*:Enabled:Skype -- (Skype Technologies S.A.)
"C:\Program Files\AVG\AVG2012\avgnsx.exe" = C:\Program Files\AVG\AVG2012\avgnsx.exe:*:Enabled:Online Shield -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG2012\avgdiagex.exe" = C:\Program Files\AVG\AVG2012\avgdiagex.exe:*:Enabled:AVG Diagnostics 2012 -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG2012\avgemcx.exe" = C:\Program Files\AVG\AVG2012\avgemcx.exe:*:Enabled:Personal E-mail Scanner -- (AVG Technologies CZ, s.r.o.)


========== HKEY_LOCAL_MACHINE Uninstall List ==========

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{00C1B233-D218-484B-8078-9375482C5608}" = LeapFrog Tag Plugin
"{05C56753-F144-44BC-BA67-83CC5DBF395C}" = F300
"{069730C2-755A-485B-A205-27A1AAFA836A}" = InstantShareAlert
"{075473F5-846A-448B-BCB3-104AA1760205}" = Sonic Data Module
"{08C5815C-2C6E-44f8-8748-0E61BC9AFB68}" = Symantec KB-DocID:2003093015493306
"{09D8492A-C8E2-421E-927D-46800FB327A3}" = Wireless Home Network Setup
"{0BF5FBE7-3907-4A1F-9E48-8B66E52850D6}" = TrayApp
"{18D10072035C4515918F7E37EAFAACFC}" = AutoUpdate
"{1CB34CE9-0E6B-493F-BB66-3425E5DF76E5}" = CP_CalendarTemplates1
"{1E1F1E70-14D8-4380-8652-BD1A895A7D65}" = Status
"{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
"{21657574-BD54-48A2-9450-EB03B2C7FC29}" = Sonic MyDVD Plus
"{23012310-3E05-46A5-88A9-C6CBCABCAC79}" = Customer Experience Enhancement
"{2A548002-9042-4083-A270-B67473DE1073}" = SkinsHP1
"{2EFA4E4C-7B5F-48F7-A1C0-1AA882B7A9C3}" = HP Update
"{30465B6C-B53F-49A1-9EBA-A3F187AD502E}" = Sonic Update Manager
"{31263605-FC84-4787-B847-BA445B147E24}" = ScannerCopy
"{3248F0A8-6813-11D6-A77B-00B0D0150060}" = J2SE Runtime Environment 5.0 Update 6
"{34D2AB40-150D-475D-AE32-BD23FB5EE355}" = HP Quick Launch Buttons 6.10 A2
"{34F3FCF1-817B-4D61-B6AF-19D9486AFEA0}" = Unload
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{36D620AD-EEBA-4973-BA86-0C9AE6396620}" = OptionalContentQFolder
"{36FDBE6E-6684-462B-AE98-9A39A1B200CC}" = HP Product Assistant
"{3AF8FCCD-F51A-4014-9002-F195E1CBC876}" = Logitech QuickCam
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3FE0CFAB-584A-4AA5-B8CD-C32284CFA308}" = RandMap
"{4041C245-7099-4C96-9738-5EBC23827B3C}" = BufferChm
"{4302B2DD-D958-40E3-BAF3-B07FFE1978CE}" = HP Wireless Assistant 2.00 G2
"{45D707E9-F3C4-11D9-A373-0050BAE317E1}" = HP DVD Play 2.3
"{47D2103B-FD51-4017-9C20-DD408B17D726}" = Office 2003 Trial Assistant
"{494D17B5-3369-4905-8C4B-80C972C5E0FF}" = CP_Panorama1Config
"{4BE53DB2-C1F2-44D1-A9AB-1630BA7F2AF1}" = SolutionCenter
"{4DA4012B-39AF-48c2-B23B-A4D570D233A6}" = cp_LightScribeConfig
"{53EE9E42-CECB-4C92-BF76-9CA65DAF8F1C}" = FullDPAppQFolder
"{54F0998F-73C8-4b51-8286-FE903C231BED}" = cp_PosterPrintConfig
"{5BCB96FE-1329-4395-9392-525CF6CDC7B3}" = AVG 2012
"{63A3856B-5C0E-4BC1-B508-629AE74B6BBA}" = HP User Guides 0027
"{6675CA7F-E51B-4F6A-99D4-F8F0124C6EAA}" = Sonic Express Labeler
"{66DF4C55-0D5A-4784-B06A-E21376139400}" = AVG 2012
"{66E6CE0C-5A1E-430C-B40A-0C90FF1804A8}" = eSupportQFolder
"{6815FCDD-401D-481E-BA88-31B4754C2B46}" = Macromedia Flash Player 8
"{68763C27-235D-4165-A961-FDEA228CE504}" = AiOSoftwareNPI
"{6A28AB0B-22B1-494C-AF61-B386EA1736C0}" = LightScribe 1.4.97.1
"{6F5E2F4A-377D-4700-B0E3-8F7F7507EA15}" = CustomerResearchQFolder
"{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
"{71D9B000-CD43-4DE9-9729-49434415B8F7}" = F300Trb
"{736C803C-DD3B-4015-BC51-AFB9E67B9076}" = Readme
"{766633B3-1AFA-44B6-A3FC-1DE991CD9C52}" = CP_Package_Basic1
"{770657D0-A123-3C07-8E44-1C83EC895118}" = Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
"{79F8E1D4-36C1-439C-95FA-F695050B5B07}" = Sonic_PrimoSDK
"{7B63B2922B174135AFC0E1377DD81EC2}" = DivX
"{7E7B7865-6C80-4373-8BC1-C2EB9431F9DE}" = ProductContextNPI
"{80AE27BA-B0ED-4288-A8B9-D8194BCF4115}" = cp_UpdateProjectsConfig
"{8105684D-8CA6-440D-8F58-7E5FD67A499D}" = Easy Internet Sign-up
"{837b34e3-7c30-493c-8f6a-2b0f04e2912c}" = Microsoft Visual C++ 2005 Redistributable
"{838A1BC9-95CA-4880-9BE3-2A7D23600A2B}" = Macromedia Shockwave Player
"{869C3062-4745-4949-B6C9-98AF24D89030}" = PhotoGallery
"{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}" = Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
"{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
"{900B1197-53F5-4F46-A882-2CFFFE2EEDCB}" = Logitech Desktop Messenger
"{90120000-0010-0409-0000-0000000FF1CE}" = Microsoft Software Update for Web Folders (English) 12
"{90120000-0015-0409-0000-0000000FF1CE}" = Microsoft Office Access MUI (English) 2007
"{90120000-0015-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0016-0409-0000-0000000FF1CE}" = Microsoft Office Excel MUI (English) 2007
"{90120000-0016-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0018-0409-0000-0000000FF1CE}" = Microsoft Office PowerPoint MUI (English) 2007
"{90120000-0018-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0019-0409-0000-0000000FF1CE}" = Microsoft Office Publisher MUI (English) 2007
"{90120000-0019-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001A-0409-0000-0000000FF1CE}" = Microsoft Office Outlook MUI (English) 2007
"{90120000-001A-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001B-0409-0000-0000000FF1CE}" = Microsoft Office Word MUI (English) 2007
"{90120000-001B-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-001F-0409-0000-0000000FF1CE}" = Microsoft Office Proof (English) 2007
"{90120000-001F-0409-0000-0000000FF1CE}_ENTERPRISE_{1FF96026-A04A-4C3E-B50A-BB7022654D0F}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-040C-0000-0000000FF1CE}" = Microsoft Office Proof (French) 2007
"{90120000-001F-040C-0000-0000000FF1CE}_ENTERPRISE_{71F055E8-E2C6-4214-BB3D-BFE03561B89E}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-001F-0C0A-0000-0000000FF1CE}" = Microsoft Office Proof (Spanish) 2007
"{90120000-001F-0C0A-0000-0000000FF1CE}_ENTERPRISE_{2314F9A1-126F-45CC-8A5E-DFAF866F3FBC}" = Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
"{90120000-002C-0409-0000-0000000FF1CE}" = Microsoft Office Proofing (English) 2007
"{90120000-0030-0000-0000-0000000FF1CE}" = Microsoft Office Enterprise 2007
"{90120000-0030-0000-0000-0000000FF1CE}_ENTERPRISE_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0044-0409-0000-0000000FF1CE}" = Microsoft Office InfoPath MUI (English) 2007
"{90120000-0044-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-006E-0409-0000-0000000FF1CE}" = Microsoft Office Shared MUI (English) 2007
"{90120000-006E-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00A1-0409-0000-0000000FF1CE}" = Microsoft Office OneNote MUI (English) 2007
"{90120000-00A1-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-00BA-0409-0000-0000000FF1CE}" = Microsoft Office Groove MUI (English) 2007
"{90120000-00BA-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0114-0409-0000-0000000FF1CE}" = Microsoft Office Groove Setup Metadata MUI (English) 2007
"{90120000-0114-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0115-0409-0000-0000000FF1CE}" = Microsoft Office Shared Setup Metadata MUI (English) 2007
"{90120000-0115-0409-0000-0000000FF1CE}_ENTERPRISE_{98333358-268C-4164-B6D4-C96DF5153727}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90120000-0117-0409-0000-0000000FF1CE}" = Microsoft Office Access Setup Metadata MUI (English) 2007
"{90120000-0117-0409-0000-0000000FF1CE}_ENTERPRISE_{AAA19365-932B-49BD-8138-BE28CEE9C4B4}" = Microsoft Office 2007 Service Pack 3 (SP3)
"{90140000-2005-0000-0000-0000000FF1CE}" = Microsoft Office File Validation Add-In
"{981029E0-7FC9-4CF3-AB39-6F133621921A}" = Skype Toolbars
"{9A25302D-30C0-39D9-BD6F-21E6EC160475}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
"{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
"{9D4ABB0C-F60B-44A6-956C-A4A63D5495C9}" = CueTour
"{A2BCA9F1-566C-4805-97D1-7FDC93386723}" = Adobe AIR
"{A3051CD0-2F64-3813-A88D-B8DCCDE8F8C7}" = Microsoft .NET Framework 3.0 Service Pack 2
"{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
"{A93C4E94-1005-489D-BEAA-B873C1AA6CFC}" = HP Help and Support
"{AAA11090-6E99-4655-AAF5-57EB5F677D0C}" = MarketResearch
"{AB708C9B-97C8-4AC9-899B-DBF226AC9382}" = Sonic Audio Module
"{AC76BA86-7AD7-1033-7B44-AB0000000001}" = Adobe Reader XI (11.0.02)
"{B11E71BA-498C-42D4-9F1A-9D7A89D9DA61}" = CP_AtenaShokunin1Config
"{B12665F4-4E93-4AB4-B7FC-37053B524629}" = Sonic Copy Module
"{BBD3BF67-5B89-4CBB-BA58-5818ED5F3290}" = cp_OnlineProjectsConfig
"{BF4E9ED0-EF26-4A4C-A123-6A6A1ABEE411}" = DocProc
"{C09FB3CD-3D0C-3F2D-899A-6A1D67F2073F}" = Microsoft .NET Framework 2.0 Service Pack 2
"{C6812939-B117-48E6-A3BA-1709C14A3C8C}" = Scan
"{C8753E28-2680-49BF-BD48-DD38FD086EFE}" = AiO_Scan_CDA
"{C98E8D9D-21DE-4F87-A9B7-142BB89840FC}" = Toolbox
"{CB2F7EDD-9D1F-43C1-90FC-4F52EAE172A1}" = Microsoft .NET Framework 1.1
"{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}" = Microsoft .NET Framework 3.5 SP1
"{D7CAE58E-26DE-49B7-A75D-EAEDF76726BE}" = HP Photosmart Essential
"{DB518BA6-CB74-4EB6-9ABD-880B6D6E1F38}" = HpSdpAppCoreApp
"{DEBB2986-15B0-4D28-95FA-5C966A396589}" = HPProductAssistant
"{E2883E8F-472F-4fb0-9522-AC9BF37916A7}" = Adobe Download Manager
"{E5966E4C-0A93-4F59-A981-BD3173D4799F}" = F300_Help
"{E5A8DDAB-AE80-48C6-A75B-D0FAB83B299D}" = HP PSC & OfficeJet 6.1.A
"{EC2715CE-C182-483C-84CC-81D7D914CF14}" = WebReg
"{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
"{F6076EF9-08E1-442F-B6A2-BFB61B295A14}" = Fax_CDA
"{F9D1B35B-60DD-44F9-8FAF-29CD7CBD4BF3}" = LeapFrog Connect
"{FB09F05F-85C6-4205-B28D-5BF071D276C3}" = muvee autoProducer 5.0
"{FBB980B0-63F8-4B48-8D65-90F1D9F81D9F}" = NewCopy_CDA
"{FC8D25A7-FF1B-41BB-BB3B-9A06C0A60AE0}" = InstantShareDevices
"53F13DB4D9611FD63BE580F06F0729BF236ABE68" = Windows Driver Package - Advanced Micro Devices (AmdK8) Processor (05/27/2006 1.3.2.0)
"781745E87AFF80C0C1388CFF79D19ECAB2E9BB47" = Windows Driver Package - LeapFrog (FlyUsb) USB (11/05/2008 1.1.1.0)
"8F14F2ECEDE68D26EA515B48DC25B39103C4FE8D" = Windows Driver Package - Leapfrog (Leapfrog-USBLAN) Net (09/10/2009 02.03.05.012)
"Adobe AIR" = Adobe AIR
"Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
"Adobe Flash Player Plugin" = Adobe Flash Player 11 Plugin
"Advanced SystemCare 5_is1" = Advanced SystemCare 5
"AVG" = AVG 2012
"AVG Secure Search" = AVG Security Toolbar
"CNXT_AUDIO_HDA" = Conexant HD Audio
"CNXT_HDAUDIO" = Conexant HD Audio
"CNXT_MODEM_HDAUDIO_VENICE_HSF" = HDAUDIO Soft Data Fax Modem with SmartCP
"ENTERPRISE" = Microsoft Office Enterprise 2007
"HP Imaging Device Functions" = HP Imaging Device Functions 6.1
"HP Photo & Imaging" = HP Photosmart Premier Software 6.0
"HP Photo Creations" = HP Photo Creations
"HP Solution Center & Imaging Support Tools" = HP Solution Center and Imaging Support Tools 6.1
"HPExtendedCapabilities" = HP Extended Capabilities 6.1
"IDNMitigationAPIs" = Microsoft Internationalized Domain Names Mitigation APIs
"ie7" = Windows Internet Explorer 7
"ie8" = Windows Internet Explorer 8
"InstallShield_{23012310-3E05-46A5-88A9-C6CBCABCAC79}" = Customer Experience Enhancement
"InstallShield_{8105684D-8CA6-440D-8F58-7E5FD67A499D}" = Easy Internet Sign-up
"lvdrivers_11.80" = Logitech QuickCam Driver Package
"Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
"Microsoft .NET Framework 1.1 (1033)" = Microsoft .NET Framework 1.1
"Microsoft .NET Framework 3.5 SP1" = Microsoft .NET Framework 3.5 SP1
"Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
"Mozilla Firefox 20.0.1 (x86 en-US)" = Mozilla Firefox 20.0.1 (x86 en-US)
"MozillaMaintenanceService" = Mozilla Maintenance Service
"MSCompPackV1" = Microsoft Compression Client Pack 1.0 for Windows XP
"NLSDownlevelMapping" = Microsoft National Language Support Downlevel APIs
"NVIDIA Drivers" = NVIDIA Drivers
"Professor Teaches Excel 2003" = Professor Teaches Excel 2003
"Professor Teaches PowerPoint 2003" = Professor Teaches PowerPoint 2003
"SynTPDeinstKey" = Synaptics Pointing Device Driver
"TagPlugin" = Use the entry named LeapFrog Connect to uninstall (LeapFrog Tag Plugin)
"Type to Learn 4" = Type to Learn 4 1.21
"UPCShell" = LeapFrog Connect
"Wdf01005" = Microsoft Kernel-Mode Driver Framework Feature Pack 1.5
"WildTangent CDA" = WildTangent Web Driver
"WildTangent hplaptop Master Uninstall" = My HP Games
"Windows Media Format Runtime" = Windows Media Format 11 runtime
"Windows Media Player" = Windows Media Player 11
"Windows XP Service Pack" = Windows XP Service Pack 3
"WMCSetup" = Windows Media Connect
"WMFDist11" = Windows Media Format 11 runtime
"wmp11" = Windows Media Player 11
"Wudf01000" = Microsoft User-Mode Driver Framework Feature Pack 1.0

========== Last 20 Event Log Errors ==========

[ Application Events ]
Error - 3/23/2013 8:11:28 PM | Computer Name = JAMYE | Source = ESENT | ID = 490
Description = wuauclt (14424) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb"
for read / write access failed with system error 32 (0x00000020): "The process
cannot access the file because it is being used by another process. ". The open
file operation will fail with error -1032 (0xfffffbf8).

Error - 3/23/2013 8:11:45 PM | Computer Name = JAMYE | Source = ESENT | ID = 490
Description = wuauclt (15768) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb"
for read / write access failed with system error 32 (0x00000020): "The process
cannot access the file because it is being used by another process. ". The open
file operation will fail with error -1032 (0xfffffbf8).

Error - 3/23/2013 8:12:02 PM | Computer Name = JAMYE | Source = ESENT | ID = 490
Description = wuauclt (12892) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb"
for read / write access failed with system error 32 (0x00000020): "The process
cannot access the file because it is being used by another process. ". The open
file operation will fail with error -1032 (0xfffffbf8).

Error - 3/23/2013 8:12:18 PM | Computer Name = JAMYE | Source = ESENT | ID = 490
Description = wuauclt (14452) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb"
for read / write access failed with system error 32 (0x00000020): "The process
cannot access the file because it is being used by another process. ". The open
file operation will fail with error -1032 (0xfffffbf8).

Error - 3/23/2013 8:12:34 PM | Computer Name = JAMYE | Source = ESENT | ID = 490
Description = wuauclt (16196) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb"
for read / write access failed with system error 32 (0x00000020): "The process
cannot access the file because it is being used by another process. ". The open
file operation will fail with error -1032 (0xfffffbf8).

Error - 3/23/2013 8:12:55 PM | Computer Name = JAMYE | Source = ESENT | ID = 490
Description = wuauclt (15760) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb"
for read / write access failed with system error 32 (0x00000020): "The process
cannot access the file because it is being used by another process. ". The open
file operation will fail with error -1032 (0xfffffbf8).

Error - 3/23/2013 8:13:25 PM | Computer Name = JAMYE | Source = ESENT | ID = 490
Description = wuauclt (15704) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb"
for read / write access failed with system error 32 (0x00000020): "The process
cannot access the file because it is being used by another process. ". The open
file operation will fail with error -1032 (0xfffffbf8).

Error - 3/27/2013 7:49:40 PM | Computer Name = JAMYE | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This operation returned because the timeout period expired.

Error - 3/27/2013 7:49:40 PM | Computer Name = JAMYE | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: The specified server cannot perform the requested operation.

Error - 4/10/2013 7:16:38 PM | Computer Name = JAMYE | Source = ESENT | ID = 490
Description = wuauclt (14472) An attempt to open the file "C:\WINDOWS\SoftwareDistribution\DataStore\DataStore.edb"
for read / write access failed with system error 32 (0x00000020): "The process
cannot access the file because it is being used by another process. ". The open
file operation will fail with error -1032 (0xfffffbf8).

Error - 4/29/2013 11:20:17 PM | Computer Name = JAMYE | Source = crypt32 | ID = 131080
Description = Failed auto update retrieval of third-party root list sequence number
from: <http://www.download....uthrootseq.txt>
with error: This operation returned because the timeout period expired.

[ System Events ]
Error - 6/6/2013 7:35:47 PM | Computer Name = JAMYE | Source = Service Control Manager | ID = 7001
Description = The Universal Plug and Play Device Host service depends on the SSDP
Discovery Service service which failed to start because of the following error:
%%1058

Error - 6/6/2013 7:35:47 PM | Computer Name = JAMYE | Source = Service Control Manager | ID = 7001
Description = The Windows Media Player Network Sharing Service service depends on
the Universal Plug and Play Device Host service which failed to start because of
the following error: %%1068

Error - 6/6/2013 8:54:32 PM | Computer Name = JAMYE | Source = AmdK8 | ID = 327682
Description = The Acpi 2.0 _PCT object returned an invalid value of 255

Error - 6/6/2013 9:00:45 PM | Computer Name = JAMYE | Source = AmdK8 | ID = 327682
Description = The Acpi 2.0 _PCT object returned an invalid value of 255

Error - 6/7/2013 11:32:01 PM | Computer Name = JAMYE | Source = Service Control Manager | ID = 7001
Description = The Universal Plug and Play Device Host service depends on the SSDP
Discovery Service service which failed to start because of the following error:
%%1058

Error - 6/7/2013 11:32:01 PM | Computer Name = JAMYE | Source = Service Control Manager | ID = 7001
Description = The Windows Media Player Network Sharing Service service depends on
the Universal Plug and Play Device Host service which failed to start because of
the following error: %%1068

Error - 6/7/2013 11:32:17 PM | Computer Name = JAMYE | Source = Service Control Manager | ID = 7001
Description = The Universal Plug and Play Device Host service depends on the SSDP
Discovery Service service which failed to start because of the following error:
%%1058

Error - 6/7/2013 11:32:17 PM | Computer Name = JAMYE | Source = Service Control Manager | ID = 7001
Description = The Windows Media Player Network Sharing Service service depends on
the Universal Plug and Play Device Host service which failed to start because of
the following error: %%1068

Error - 6/8/2013 12:04:48 AM | Computer Name = JAMYE | Source = Service Control Manager | ID = 7009
Description = Timeout (30000 milliseconds) waiting for the Pml Driver HPZ12 service
to connect.

Error - 6/8/2013 12:04:48 AM | Computer Name = JAMYE | Source = Service Control Manager | ID = 7000
Description = The Pml Driver HPZ12 service failed to start due to the following
error: %%1053


< End of report >

Edited by woodduckhunter, 08 June 2013 - 08:55 AM.

[Advertisements]

Hi woodduckhunter,

I do appologize for the delay. We do get overwhelmed at times, and are trying our best to keep up. Please note that your topic was not intentionally overlooked. Do you still need help?

My name is Donna and I'll be helping you to clean up your computer.

Please be patient with me as I am currently in training, and all of my responses to you have to be reviewed by my instructor before I post them. This may cause a delay between posts so your patience will be appreciated, though do keep in mind that you have the advantage, as you have 2 people examining your issue.

Please read this post completely before beginning the fix. If there's anything that you do not understand, please don't hesitate to ask before proceeding.

Please take note of the guidelines for this fix:

• Please note that we are all volunteers. We do have families, careers, and other endeavors just as you do that may prevent immediate responses that meet your schedule. Your patience and understanding will be greatly appreciated.
• First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer.
• Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me.
• Please read ALL instructions carefully and perform the steps fully and in the order they are written.
• If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean.
• Continue to read and follow my instructions until I tell you that your machine is clean.
• If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you.
• Scanning with programs and reading the logs do take a fair amount of time, again, your patience will be necessary.

Now. let's see what we can do to save this computer.

I'm assuming this is a laptop? Please correct me if I am wrong. If you could provide the make and model#, that may help.

To get an idea of what infections were removed by AVG and MBAM, could you please see if there are any logs stored within the History menu that is found on the main interface menubar of AVG Internet Security 2012.

To find the logs for MBAM open the program and click on the Logs tab.

The HD capacity on this computer is small and there is very little free space as I have pointed out below. We'll need at least 15% free space for tools and diagnostic software to install and run properly. 20% would be even better.

Drive C: | 28.89 Gb Total Space | 1.56 Gb Free Space | 5.42% Space Free | Partition Type: NTFS

Please go to Add/Remove programs and uninstall whatever programs the owner deems unnecessary. Also, look into removing and personal data over to a USB Flash or external HDD for safe keeping.

Occasionally when you turn it on it will just go straight to a black screen and never go any further and other times it has started to boot and the screen will flash different colors.

The above issue could be anything from an outdated driver, graphics card going bad, or simply a screen resolution problem. We'll look into that as well.

In addition to the above,

Please do the following to provide fresh OTL logs:

• Double click on to start the program.
• Click the Scan All Users checkbox.
• Click Quick Scan at the top.
• When done, please post the contents of the OTL.txtin your next reply.

Logs to post in your next reply:
AVG
MBAM
OTL.txt

Thank you,

Donna

[DonnaB]

Hi woodduckhunter,

I do appologize for the delay. We do get overwhelmed at times, and are trying our best to keep up. Please note that your topic was not intentionally overlooked. Do you still need help?

My name is Donna and I'll be helping you to clean up your computer.

Please be patient with me as I am currently in training, and all of my responses to you have to be reviewed by my instructor before I post them. This may cause a delay between posts so your patience will be appreciated, though do keep in mind that you have the advantage, as you have 2 people examining your issue.

Please read this post completely before beginning the fix. If there's anything that you do not understand, please don't hesitate to ask before proceeding.

Please take note of the guidelines for this fix:

• Please note that we are all volunteers. We do have families, careers, and other endeavors just as you do that may prevent immediate responses that meet your schedule. Your patience and understanding will be greatly appreciated.
• First of all, the procedures we are about to perform are specific to your problem and should only be used on this specific computer.
• Do not make any changes to your computer that include installing/uninstalling programs, deleting files, modifying the registry, nor running scanners or tools of any kind unless specifically requested by me.
• Please read ALL instructions carefully and perform the steps fully and in the order they are written.
• If things appear to be better, let me know. Just because the symptoms no longer exist as before, does not mean that you are clean.
• Continue to read and follow my instructions until I tell you that your machine is clean.
• If you have any questions at all, please do not hesitate to ask before performing the task that I ask of you.
• Scanning with programs and reading the logs do take a fair amount of time, again, your patience will be necessary.

Now. let's see what we can do to save this computer.

I'm assuming this is a laptop? Please correct me if I am wrong. If you could provide the make and model#, that may help.

To get an idea of what infections were removed by AVG and MBAM, could you please see if there are any logs stored within the History menu that is found on the main interface menubar of AVG Internet Security 2012.

To find the logs for MBAM open the program and click on the Logs tab.

The HD capacity on this computer is small and there is very little free space as I have pointed out below. We'll need at least 15% free space for tools and diagnostic software to install and run properly. 20% would be even better.

Drive C: | 28.89 Gb Total Space | 1.56 Gb Free Space | 5.42% Space Free | Partition Type: NTFS

Please go to Add/Remove programs and uninstall whatever programs the owner deems unnecessary. Also, look into removing and personal data over to a USB Flash or external HDD for safe keeping.

Occasionally when you turn it on it will just go straight to a black screen and never go any further and other times it has started to boot and the screen will flash different colors.

The above issue could be anything from an outdated driver, graphics card going bad, or simply a screen resolution problem. We'll look into that as well.

In addition to the above,

Please do the following to provide fresh OTL logs:

• Double click on to start the program.
• Click the Scan All Users checkbox.
• Click Quick Scan at the top.
• When done, please post the contents of the OTL.txtin your next reply.

Logs to post in your next reply:
AVG
MBAM
OTL.txt

Thank you,

Donna

[DonnaB]

Hi woodduckhunter,


It has been 2 days since I posted my response and I was wondering if the issue has been resolved?

If not please let us know and we can continue with helping you to resolve the issue.

Thank you kindly,

Donna

[woodduckhunter]

Sorry for the delay. I haven't been able to get the screen to show up. It will actually go to the Windows XP splash screen and then when that goes off and starts to boot up the screen goes black. The computer does boot up because I here the sound it makes when it is booted. It is a laptop. It is a Compaq presario V3000.

thanks

[DonnaB]

No apologies necessary. Have you tried to boot to the Advanced Boot Options menu? Many people consider this to be Safe Mode, though it is actually the screen that you access to choose Safe Mode.

To get into the Windows XP Safe mode, as the computer is booting press and hold your F8 Key. This should bring up the Advanced Boot Options menu. Use your arrow keys to navigate to Safe Mode and once highlighted, press your Enter key.

If after several attempts you are unable to get into Windows XP Safe Mode, as the computer is booting into Windows, turn off your computer by pressing the power button. When the computer is turned on the next time, Windows should notice that the computer did not successfully boot and give you the Advanced Boot Options screen where you can choose safe mode.

Let me know if you have any success.

Edited by DonnaB, 15 June 2013 - 07:21 AM.

[woodduckhunter]

Good call with safe mode. It would boot in safe mode but still goes to black screen in regular boot. I couldn't find any logs for AVG in safe mode. It would only open a scan option. Here is the only log I found for MBAM.

Malwarebytes Anti-Malware 1.75.0.1300
www.malwarebytes.org

Database version: v2013.04.30.07

Windows XP Service Pack 3 x86 NTFS
Internet Explorer 8.0.6001.18702
Jamye Doty :: JAMYE [administrator]

4/30/2013 6:24:08 PM
mbam-log-2013-04-30 (18-24-08).txt

Scan type: Full scan (C:\|D:\|)
Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
Scan options disabled: P2P
Objects scanned: 318934
Time elapsed: 2 hour(s), 7 minute(s), 23 second(s)

Memory Processes Detected: 0
(No malicious items detected)

Memory Modules Detected: 0
(No malicious items detected)

Registry Keys Detected: 0
(No malicious items detected)

Registry Values Detected: 0
(No malicious items detected)

Registry Data Items Detected: 0
(No malicious items detected)

Folders Detected: 0
(No malicious items detected)

Files Detected: 0
(No malicious items detected)

(end)

My new OTL log.

OTL logfile created on: 6/15/2013 10:42:18 PM - Run 2
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Jamye Doty\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.60 Mb Total Physical Memory | 745.13 Mb Available Physical Memory | 77.73% Memory free
1.86 Gb Paging File | 1.78 Gb Available in Paging File | 95.98% Paging File free
Paging file location(s): C:\pagefile.sys 1024 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 28.89 Gb Total Space | 1.48 Gb Free Space | 5.11% Space Free | Partition Type: NTFS
Drive D: | 8.35 Gb Total Space | 0.84 Gb Free Space | 10.02% Space Free | Partition Type: FAT32

Computer Name: JAMYE | User Name: Jamye Doty | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/06/07 22:50:07 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\Desktop\OTL.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2011/11/10 23:43:26 | 000,138,072 | ---- | M] () -- C:\Program Files\IObit\Advanced SystemCare 5\ASCv5ExtMenu.dll


========== Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
SRV - [2013/06/15 10:12:43 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/06/07 23:44:09 | 000,117,144 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/06/07 22:34:00 | 001,015,984 | ---- | M] (AVG Secure Search) [Auto | Stopped] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe -- (vToolbarUpdater15.2.0)
SRV - [2012/12/05 04:44:54 | 002,321,560 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgfws.exe -- (avgfws)
SRV - [2012/11/02 04:51:18 | 005,174,392 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/07/05 18:41:08 | 007,392,136 | ---- | M] (LeapFrog Enterprises, Inc.) [Auto | Stopped] -- C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe -- (LeapFrog Connect Device Service)
SRV - [2012/02/14 04:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe -- (avgwd)
SRV - [2011/12/29 09:40:57 | 000,494,424 | ---- | M] (IObit) [Auto | Stopped] -- C:\Program Files\IObit\Advanced SystemCare 5\ASCService.exe -- (AdvancedSystemCareService5)
SRV - [2011/07/26 10:16:02 | 001,025,352 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - [2009/07/08 14:21:02 | 000,066,056 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_HelperSvc.exe -- (getPlus®
SRV - [2008/07/26 08:25:36 | 000,150,040 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)
SRV - [2008/07/26 08:23:42 | 000,186,904 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe -- (LVCOMSer)
SRV - [2007/08/09 02:27:52 | 000,073,728 | ---- | M] (HP) [Auto | Stopped] -- C:\WINDOWS\system32\HPZipm12.exe -- (Pml Driver HPZ12)
SRV - [2006/06/12 16:27:28 | 000,126,976 | ---- | M] (Hewlett-Packard Development Company, L.P.) [On_Demand | Stopped] -- C:\Program Files\Hewlett-Packard\HP Quick Launch Buttons\AddFiltr.exe -- (AddFiltr)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\UIUSYS.SYS -- (UIUSys)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\PFC027.SYS -- (PAC207)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2013/06/07 22:34:13 | 000,037,664 | ---- | M] (AVG Technologies) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtpx86.sys -- (avgtp)
DRV - [2013/04/11 03:18:40 | 000,302,368 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2012/12/10 04:28:36 | 000,142,176 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgidsdriverx.sys -- (AVGIDSDriver)
DRV - [2012/11/08 04:49:26 | 000,250,080 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2012/04/19 04:50:26 | 000,024,896 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\avgidshx.sys -- (AVGIDSHX)
DRV - [2012/01/31 04:46:50 | 000,031,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgrkx86.sys -- (Avgrkx86)
DRV - [2012/01/12 19:52:06 | 000,030,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwfd)
DRV - [2012/01/12 19:52:06 | 000,030,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwdx)
DRV - [2011/12/23 13:32:14 | 000,041,040 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Stopped] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2011/12/23 13:32:08 | 000,017,232 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgidsshimx.sys -- (AVGIDSShim)
DRV - [2011/12/23 13:32:06 | 000,024,144 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgidsfilterx.sys -- (AVGIDSFilter)
DRV - [2011/11/12 12:18:20 | 000,018,560 | ---- | M] (LeapFrog) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\FlyUsb.sys -- (FlyUsb)
DRV - [2008/10/23 02:58:36 | 001,391,104 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2008/07/26 10:26:22 | 000,041,752 | R--- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LVUSBSta.sys -- (LVUSBSta)
DRV - [2008/07/26 10:22:34 | 002,570,520 | R--- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LV302V32.SYS -- (PID_PEPI)
DRV - [2008/07/26 08:25:02 | 000,025,624 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LVPr2Mon.sys -- (LVPr2Mon)
DRV - [2008/04/28 21:22:10 | 000,009,344 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\CPQBttn.sys -- (HBtnKey)
DRV - [2007/11/01 09:26:36 | 000,989,696 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_DPV.sys -- (HSF_DPV)
DRV - [2007/11/01 09:25:32 | 000,211,456 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSFHWAZL.sys -- (HSFHWAZL)
DRV - [2007/11/01 09:25:22 | 000,731,520 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2007/01/05 22:27:18 | 000,010,344 | ---- | M] (Symantec Corporation) [Kernel | Auto | Stopped] -- C:\WINDOWS\system32\drivers\symlcbrd.sys -- (symlcbrd)
DRV - [2006/08/24 15:05:32 | 000,594,432 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\CHDAud.sys -- (HdAudAddService)
DRV - [2006/06/19 02:37:34 | 000,036,864 | ---- | M] (Advanced Micro Devices) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2006/03/06 09:49:36 | 000,011,136 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2006/03/03 10:31:04 | 000,013,056 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvnetbus.sys -- (nvnetbus)
DRV - [2006/03/03 10:31:02 | 000,034,176 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NVENETFD.sys -- (NVENETFD)
DRV - [2006/01/27 10:04:16 | 000,099,584 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\nvata.sys -- (nvata)
DRV - [2005/09/19 17:24:20 | 000,005,760 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\EabUsb.sys -- (eabusb)
DRV - [2005/09/19 17:23:52 | 000,007,808 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\eabfiltr.sys -- (eabfiltr)
DRV - [2004/08/04 01:31:34 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}


IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\.DEFAULT\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...sario&pf=laptop
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7SKPB_en
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.c...pr&d=2011-09-11 18:51:33&v=14.2.0.1&pid=avg&sg=&sap=dsp&q={searchTerms}
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:21.0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\15.2.0\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@rocketlife.com/RocketLife Secure Plug-In Layer;version=1.0.5: C:\Documents and Settings\All Users\Application Data\Visan\plugins\npRLSecurePluginLayer.dll (RocketLife, LLP)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG2012\Firefox4\ [2013/06/08 08:53:43 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\avg@toolbar: C:\Documents and Settings\All Users\Application Data\AVG Secure Search\FireFoxExt\15.2.0.5 [2013/06/07 22:40:34 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2013/04/30 21:48:58 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Jamye Doty\Application Data\Mozilla\Extensions
[2013/06/07 23:44:23 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/06/07 23:44:23 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2013/06/07 22:43:06 | 000,003,714 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\avg-secure-search.xml

O1 HOSTS File: ([2004/08/04 16:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll (AVG Secure Search)
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll (AVG Secure Search)
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [LogitechCommunicationsManager] C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe ()
O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\QuickCam\Quickcam.exe ()
O4 - HKLM..\Run: [Monitor] C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe (LeapFrog Enterprises, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG Secure Search\vprot.exe (AVG Secure Search)
O4 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006..\Run: [Advanced SystemCare 5] C:\Program Files\IObit\Advanced SystemCare 5\ASCTray.exe (IObit)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\StartUp\HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe (Hewlett-Packard Development Company, L.P.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\StartUp\Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe (Logitech Inc.)
O4 - Startup: C:\Documents and Settings\Default User\Start Menu\Programs\StartUp\Vongo Tray.lnk = File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Infodelivery present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: LinkResolveIgnoreLinkInfo = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: LinkResolveIgnoreLinkInfo = 0
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\NPJPI150_06.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1267051626640 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (get_atlcom Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{914E7BB8-2789-4088-8ABA-70BD6C7BCAF7}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\bwfile-8876480 {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (Logitech Inc.)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\15.2.0\ViProtocol.dll (AVG Secure Search)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2001/07/27 23:07:38 | 000,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2004/04/30 15:01:14 | 000,000,053 | -HS- | M] () - D:\Autorun.inf -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/06/08 08:53:44 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\AVG
[2013/06/07 23:42:01 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2013/06/07 22:50:03 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\Desktop\OTL.exe
[6 C:\Documents and Settings\Jamye Doty\My Documents\*.tmp files -> C:\Documents and Settings\Jamye Doty\My Documents\*.tmp -> ]
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files - Modified Within 30 Days ==========

[2013/06/15 22:27:57 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/06/15 22:27:38 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/06/15 22:26:26 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2013/06/15 22:26:24 | 000,000,350 | ---- | M] () -- C:\WINDOWS\tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
[2013/06/15 18:09:00 | 000,000,432 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{F946D878-3FCE-470D-A3F9-97904DE78F91}.job
[2013/06/15 16:24:15 | 000,000,500 | ---- | M] () -- C:\WINDOWS\tasks\HP Photo Creations Communicator.job
[2013/06/15 16:23:41 | 000,050,868 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2013/06/15 10:14:22 | 123,218,221 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2013/06/15 10:12:44 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/06/15 10:09:32 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2013/06/14 21:52:00 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2013/06/08 09:48:34 | 000,376,056 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2013/06/08 08:53:44 | 000,000,702 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG 2012.lnk
[2013/06/08 00:03:08 | 000,485,192 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/06/08 00:03:08 | 000,081,040 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/06/07 22:50:07 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\Desktop\OTL.exe
[2013/06/07 22:34:13 | 000,037,664 | ---- | M] (AVG Technologies) -- C:\WINDOWS\System32\drivers\avgtpx86.sys
[6 C:\Documents and Settings\Jamye Doty\My Documents\*.tmp files -> C:\Documents and Settings\Jamye Doty\My Documents\*.tmp -> ]
[3 C:\WINDOWS\*.tmp files -> C:\WINDOWS\*.tmp -> ]
[1 C:\WINDOWS\System32\*.tmp files -> C:\WINDOWS\System32\*.tmp -> ]

========== Files Created - No Company Name ==========

[2013/06/06 18:31:32 | 000,000,350 | ---- | C] () -- C:\WINDOWS\tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
[2012/09/22 23:55:18 | 000,027,520 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\dt.dat
[2012/02/14 23:28:11 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2008/03/07 20:28:00 | 000,028,160 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/05/22 18:48:19 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Application Data\wklnhst.dat
[2007/01/12 15:22:12 | 000,000,133 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\fusioncache.dat

========== ZeroAccess Check ==========

[2006/05/10 08:31:12 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/13 19:12:05 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 07:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/13 19:12:08 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2012/11/08 09:02:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Secure Search
[2011/02/20 21:33:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2011/09/11 20:50:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2012
[2010/11/11 23:56:41 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2009/02/14 10:32:03 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Individual Software
[2011/12/29 09:40:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\IObit
[2011/12/19 19:40:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Leapfrog
[2013/06/08 08:54:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2012/12/23 23:52:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Visan
[2007/01/05 23:01:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2013/02/01 16:52:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Default User\Application Data\TuneUp Software
[2011/12/11 19:41:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\AVG Secure Search
[2011/09/11 18:48:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\AVG2012
[2009/02/07 18:15:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Individual Software
[2011/12/29 09:38:54 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\IObit
[2007/05/22 16:59:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Leadertech
[2011/09/11 18:31:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Template
[2008/07/30 19:43:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\W Photo Studio Viewer

========== Purity Check ==========



< End of report >

Thanks,
woodduckhunter

[DonnaB]

Hi woodduckhunter,

I do apologize for the delay in responding.

The hard drive capacity on this computer is very small as I pointed out in this post. We really need to free up some space. Please go to Add/Remove programs and uninstall whatever programs the owner deems unnecessary.

Personally, I would uninstall Advanced System Care (IOBit). The company that publishes this software not only exhibits unethical practices, yet, is an undesirable program which includes a registry cleaner. Registry cleaners are frowned upon for the following reasons:

There have been reports of them clearing out needed registry entries and messing up PCs. In addition, what they do clean up is so small that little or no advantages are noticed.

Modifying registry keys incorrectly can cause Windows instability, or make Windows unbootable. No registry cleaner is completely safe and the potential is ever present to cause more problems than they claim to fix.

Registry cleaners cannot distinguish between good and bad. If you run a registry cleaner, it will delete all those keys which are obsolete and sitting idle; but in reality, those keys may well be needed by some programs or windows at a later time.

Next:

Removing Norton leftovers:

• Please download the Norton Removal Tool to your desktop found under Download and run the Norton Removal Tool.
• Double-click the Norton Removal Tool icon.
• Follow the on-screen instructions.
• Restart your computer.

The instructions are provided on that page as well.

Try to boot to normal mode. If you are unable, please boot to Safe Mode, as you have before, and follow the instructions below.

Next:

• Double click on the to open the program.
• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  :COMMANDS
  [CREATERESTOREPOINT]
  
  :OTL
  DRV - File not found [Kernel | On_Demand | Stopped] -- C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
  DRV - [2007/01/05 22:27:18 | 000,010,344 | ---- | M] (Symantec Corporation) [Kernel | Auto | Stopped] -- C:\WINDOWS\system32\drivers\symlcbrd.sys -- (symlcbrd)
  O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - No CLSID value found.
  O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {A057A204-BACC-4D26-9990-79A187E2698E} - No CLSID value found.
  O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {C4069E3A-68F1-403E-B40E-20066696354B} - No CLSID value found.
  O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No CLSID value found.
  
  :Commands
  [emptytemp]
  

• Make sure all other windows are closed.
• Click the Run Fix button at the top
• Let the program run uninterrupted. The computer should reboot when the scan is done. If not, please reboot the computer.
• Post the log that is found in C:\_OTL\Moved Files in your next reply.
• Open OTL again and click the Quick Scan button. Please post the log it produces in your next reply along with the fix log.

In your next reply, please include the following logs:

OTL fix log
OTL log

Thank you,

Donna

[woodduckhunter]

It still will only boot in safe mode. Here are the two logs.

Thanks so much.

All processes killed
========== COMMANDS ==========
Unable to start System Restore Service. Error code 10
========== OTL ==========
Error: No service named EraserUtilRebootDrv was found to stop!
Service\Driver key EraserUtilRebootDrv not found.
File C:\Program Files\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys not found.
Error: No service named symlcbrd was found to stop!
Service\Driver key symlcbrd not found.
File C:\WINDOWS\system32\drivers\symlcbrd.sys not found.
Registry value HKEY_USERS\S-1-5-21-259245543-1681517005-3138360443-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{2318C2B1-4965-11D4-9B18-009027A5CD4F} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{2318C2B1-4965-11D4-9B18-009027A5CD4F}\ not found.
Registry value HKEY_USERS\S-1-5-21-259245543-1681517005-3138360443-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{A057A204-BACC-4D26-9990-79A187E2698E} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{A057A204-BACC-4D26-9990-79A187E2698E}\ not found.
Registry value HKEY_USERS\S-1-5-21-259245543-1681517005-3138360443-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{C4069E3A-68F1-403E-B40E-20066696354B} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{C4069E3A-68F1-403E-B40E-20066696354B}\ not found.
Registry value HKEY_USERS\S-1-5-21-259245543-1681517005-3138360443-1006\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}\ deleted successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 16384 bytes

User: Jamye Doty
->Temp folder emptied: 167691597 bytes
->Temporary Internet Files folder emptied: 783894044 bytes
->Java cache emptied: 2333689 bytes
->FireFox cache emptied: 129548718 bytes
->Flash cache emptied: 12731 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 311590 bytes

User: NetworkService
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 200361 bytes
%systemroot%\System32 .tmp files removed: 2577 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 493087067 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 489438724 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 33170 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 1,971.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 06182013_182949

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...


OTL logfile created on: 6/18/2013 7:34:47 PM - Run 3
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Jamye Doty\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.60 Mb Total Physical Memory | 647.38 Mb Available Physical Memory | 67.53% Memory free
1.86 Gb Paging File | 1.67 Gb Available in Paging File | 89.90% Paging File free
Paging file location(s): C:\pagefile.sys 1024 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 28.89 Gb Total Space | 7.36 Gb Free Space | 25.46% Space Free | Partition Type: NTFS
Drive D: | 8.35 Gb Total Space | 0.84 Gb Free Space | 10.01% Space Free | Partition Type: FAT32

Computer Name: JAMYE | User Name: Jamye Doty | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/06/07 23:44:17 | 000,920,472 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2013/06/07 22:50:07 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\Desktop\OTL.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2013/06/07 23:44:06 | 003,128,728 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2008/04/13 19:11:59 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll


========== Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
SRV - [2013/06/18 16:22:37 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/06/07 23:44:09 | 000,117,144 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/06/07 22:34:00 | 001,015,984 | ---- | M] (AVG Secure Search) [Auto | Stopped] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe -- (vToolbarUpdater15.2.0)
SRV - [2012/12/05 04:44:54 | 002,321,560 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgfws.exe -- (avgfws)
SRV - [2012/11/02 04:51:18 | 005,174,392 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/07/05 18:41:08 | 007,392,136 | ---- | M] (LeapFrog Enterprises, Inc.) [Auto | Stopped] -- C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe -- (LeapFrog Connect Device Service)
SRV - [2012/02/14 04:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe -- (avgwd)
SRV - [2011/07/26 10:16:02 | 001,025,352 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - [2009/07/08 14:21:02 | 000,066,056 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_HelperSvc.exe -- (getPlus®
SRV - [2008/07/26 08:25:36 | 000,150,040 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)
SRV - [2008/07/26 08:23:42 | 000,186,904 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe -- (LVCOMSer)
SRV - [2007/08/09 02:27:52 | 000,073,728 | ---- | M] (HP) [Auto | Stopped] -- C:\WINDOWS\system32\HPZipm12.exe -- (Pml Driver HPZ12)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\UIUSYS.SYS -- (UIUSys)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\PFC027.SYS -- (PAC207)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2013/06/07 22:34:13 | 000,037,664 | ---- | M] (AVG Technologies) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtpx86.sys -- (avgtp)
DRV - [2013/04/11 03:18:40 | 000,302,368 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2012/12/10 04:28:36 | 000,142,176 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgidsdriverx.sys -- (AVGIDSDriver)
DRV - [2012/11/08 04:49:26 | 000,250,080 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2012/04/19 04:50:26 | 000,024,896 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\avgidshx.sys -- (AVGIDSHX)
DRV - [2012/01/31 04:46:50 | 000,031,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgrkx86.sys -- (Avgrkx86)
DRV - [2012/01/12 19:52:06 | 000,030,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwfd)
DRV - [2012/01/12 19:52:06 | 000,030,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwdx)
DRV - [2011/12/23 13:32:14 | 000,041,040 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Stopped] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2011/12/23 13:32:08 | 000,017,232 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgidsshimx.sys -- (AVGIDSShim)
DRV - [2011/12/23 13:32:06 | 000,024,144 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgidsfilterx.sys -- (AVGIDSFilter)
DRV - [2011/11/12 12:18:20 | 000,018,560 | ---- | M] (LeapFrog) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\FlyUsb.sys -- (FlyUsb)
DRV - [2008/10/23 02:58:36 | 001,391,104 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2008/07/26 10:26:22 | 000,041,752 | R--- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LVUSBSta.sys -- (LVUSBSta)
DRV - [2008/07/26 10:22:34 | 002,570,520 | R--- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LV302V32.SYS -- (PID_PEPI)
DRV - [2008/07/26 08:25:02 | 000,025,624 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LVPr2Mon.sys -- (LVPr2Mon)
DRV - [2008/04/28 21:22:10 | 000,009,344 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\CPQBttn.sys -- (HBtnKey)
DRV - [2007/11/01 09:26:36 | 000,989,696 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_DPV.sys -- (HSF_DPV)
DRV - [2007/11/01 09:25:32 | 000,211,456 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSFHWAZL.sys -- (HSFHWAZL)
DRV - [2007/11/01 09:25:22 | 000,731,520 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2006/08/24 15:05:32 | 000,594,432 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\CHDAud.sys -- (HdAudAddService)
DRV - [2006/06/19 02:37:34 | 000,036,864 | ---- | M] (Advanced Micro Devices) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2006/03/06 09:49:36 | 000,011,136 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2006/03/03 10:31:04 | 000,013,056 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvnetbus.sys -- (nvnetbus)
DRV - [2006/03/03 10:31:02 | 000,034,176 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NVENETFD.sys -- (NVENETFD)
DRV - [2006/01/27 10:04:16 | 000,099,584 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\nvata.sys -- (nvata)
DRV - [2005/09/19 17:24:20 | 000,005,760 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\EabUsb.sys -- (eabusb)
DRV - [2005/09/19 17:23:52 | 000,007,808 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\eabfiltr.sys -- (eabfiltr)
DRV - [2004/08/04 01:31:34 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}


IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\.DEFAULT\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...sario&pf=laptop
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7SKPB_en
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.c...pr&d=2011-09-11 18:51:33&v=14.2.0.1&pid=avg&sg=&sap=dsp&q={searchTerms}
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:21.0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\15.2.0\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@rocketlife.com/RocketLife Secure Plug-In Layer;version=1.0.5: C:\Documents and Settings\All Users\Application Data\Visan\plugins\npRLSecurePluginLayer.dll (RocketLife, LLP)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG2012\Firefox4\ [2013/06/08 08:53:43 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\avg@toolbar: C:\Documents and Settings\All Users\Application Data\AVG Secure Search\FireFoxExt\15.2.0.5 [2013/06/07 22:40:34 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2013/04/30 21:48:58 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Jamye Doty\Application Data\Mozilla\Extensions
[2013/06/07 23:44:23 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/06/07 23:44:23 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2013/06/07 22:43:06 | 000,003,714 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\avg-secure-search.xml

O1 HOSTS File: ([2004/08/04 16:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll (AVG Secure Search)
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll (AVG Secure Search)
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [LogitechCommunicationsManager] C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe ()
O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\QuickCam\Quickcam.exe ()
O4 - HKLM..\Run: [Monitor] C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe (LeapFrog Enterprises, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG Secure Search\vprot.exe (AVG Secure Search)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\StartUp\HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe (Hewlett-Packard Development Company, L.P.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\StartUp\Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe (Logitech Inc.)
O4 - Startup: C:\Documents and Settings\Default User\Start Menu\Programs\StartUp\Vongo Tray.lnk = File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Infodelivery present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: LinkResolveIgnoreLinkInfo = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: LinkResolveIgnoreLinkInfo = 0
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\NPJPI150_06.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1267051626640 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (get_atlcom Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{914E7BB8-2789-4088-8ABA-70BD6C7BCAF7}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\bwfile-8876480 {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (Logitech Inc.)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\15.2.0\ViProtocol.dll (AVG Secure Search)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2001/07/27 23:07:38 | 000,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2004/04/30 15:01:14 | 000,000,053 | -HS- | M] () - D:\Autorun.inf -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/06/18 19:09:59 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Jamye Doty\My Documents\My Videos
[2013/06/18 19:09:33 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Jamye Doty\My Documents\My Pictures
[2013/06/18 18:29:49 | 000,000,000 | ---D | C] -- C:\_OTL
[2013/06/18 15:53:32 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Jamye Doty\My Documents\Quicken
[2013/06/08 08:53:44 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\AVG
[2013/06/07 23:42:01 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2013/06/07 22:50:03 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\Desktop\OTL.exe

========== Files - Modified Within 30 Days ==========

[2013/06/18 19:24:12 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/06/18 19:13:52 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/06/18 19:12:18 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/06/18 19:09:40 | 000,050,868 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2013/06/18 19:09:04 | 000,000,432 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{F946D878-3FCE-470D-A3F9-97904DE78F91}.job
[2013/06/18 18:52:01 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2013/06/18 18:36:13 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2013/06/18 18:36:03 | 000,000,350 | ---- | M] () -- C:\WINDOWS\tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
[2013/06/18 17:04:49 | 123,484,333 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2013/06/18 16:28:23 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/06/15 10:09:32 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2013/06/08 09:48:34 | 000,376,056 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2013/06/08 08:53:44 | 000,000,702 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG 2012.lnk
[2013/06/08 00:03:08 | 000,485,192 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/06/08 00:03:08 | 000,081,040 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/06/07 22:50:07 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\Desktop\OTL.exe
[2013/06/07 22:34:13 | 000,037,664 | ---- | M] (AVG Technologies) -- C:\WINDOWS\System32\drivers\avgtpx86.sys

========== Files Created - No Company Name ==========

[2013/06/18 16:18:35 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/06/06 18:31:32 | 000,000,350 | ---- | C] () -- C:\WINDOWS\tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
[2012/09/22 23:55:18 | 000,027,520 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\dt.dat
[2012/02/14 23:28:11 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2008/03/07 20:28:00 | 000,028,160 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/05/22 18:48:19 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Application Data\wklnhst.dat
[2007/01/12 15:22:12 | 000,000,133 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\fusioncache.dat

========== ZeroAccess Check ==========

[2006/05/10 08:31:12 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/13 19:12:05 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 07:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/13 19:12:08 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2012/11/08 09:02:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Secure Search
[2011/02/20 21:33:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2011/09/11 20:50:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2012
[2010/11/11 23:56:41 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2011/12/29 09:40:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\IObit
[2011/12/19 19:40:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Leapfrog
[2013/06/08 08:54:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2012/12/23 23:52:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Visan
[2007/01/05 23:01:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2013/02/01 16:52:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Default User\Application Data\TuneUp Software
[2011/12/11 19:41:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\AVG Secure Search
[2011/09/11 18:48:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\AVG2012
[2009/02/07 18:15:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Individual Software
[2011/12/29 09:38:54 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\IObit
[2007/05/22 16:59:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Leadertech
[2011/09/11 18:31:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Template
[2008/07/30 19:43:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\W Photo Studio Viewer

========== Purity Check ==========



< End of report >

[DonnaB]

Hi woodduckhunter,

Let's remove the following files from the system:

• Double click on the to open the program.
• Under the Custom Scans/Fixes box at the bottom, paste in the following
  
  

  
  :OTL
  [2013/06/15 10:09:32 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
  [2011/12/29 09:40:12 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\IObit
  [2011/12/29 09:38:54 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\IObit
  
  :Commands
  [emptytemp]
  

• Make sure all other windows are closed.
• Click the Run Fix button at the top
• Let the program run uninterrupted. The computer should reboot when the scan is done. If not, please reboot the computer.
• Post the log that is found in C:\_OTL\Moved Files in your next reply.
• Open OTL again and click the Quick Scan button. Please post the log it produces in your next reply along with the fix log.

Next:

• Download aswMBR.exe to your desktop.
• Double click the aswMBR.exe to run it
• It will ask you if you want to download the latest Avast! virus definitions, answer yes
  
  
• Click the "Scan" button to start scan
  
  
• On completion of the scan click save log, save it to your desktop and post in your next reply

In your next reply, please include the following logs:

OTL fix log
OTL log
aswMBR log


Thank you,

Donna

[woodduckhunter]

The computer boots in normal mode but the screen still goes black. The screen will stay on when booted in safe mode. Here are the logs you asked for.

Thanks,
woodduckhunter

OTL logfile created on: 6/21/2013 10:35:08 PM - Run 4
OTL by OldTimer - Version 3.2.69.0 Folder = C:\Documents and Settings\Jamye Doty\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

958.60 Mb Total Physical Memory | 657.19 Mb Available Physical Memory | 68.56% Memory free
1.86 Gb Paging File | 1.70 Gb Available in Paging File | 91.28% Paging File free
Paging file location(s): C:\pagefile.sys 1024 4096 [binary data]

%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 28.89 Gb Total Space | 7.36 Gb Free Space | 25.47% Space Free | Partition Type: NTFS
Drive D: | 8.35 Gb Total Space | 0.84 Gb Free Space | 10.01% Space Free | Partition Type: FAT32

Computer Name: JAMYE | User Name: Jamye Doty | Logged in as Administrator.
Boot Mode: SafeMode with Networking | Scan Mode: All users | Quick Scan
Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

========== Processes (SafeList) ==========

PRC - [2013/06/07 23:44:17 | 000,920,472 | ---- | M] (Mozilla Corporation) -- C:\Program Files\Mozilla Firefox\firefox.exe
PRC - [2013/06/07 22:50:07 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\Desktop\OTL.exe
PRC - [2008/04/13 19:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe


========== Modules (No Company Name) ==========

MOD - [2013/06/07 23:44:06 | 003,128,728 | ---- | M] () -- C:\Program Files\Mozilla Firefox\mozjs.dll
MOD - [2008/04/13 19:11:59 | 000,014,336 | ---- | M] () -- C:\WINDOWS\system32\msdmo.dll


========== Services (SafeList) ==========

SRV - File not found [On_Demand | Stopped] -- %SystemRoot%\System32\appmgmts.dll -- (AppMgmt)
SRV - [2013/06/18 16:22:37 | 000,256,904 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\WINDOWS\system32\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
SRV - [2013/06/07 23:44:09 | 000,117,144 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
SRV - [2013/06/07 22:34:00 | 001,015,984 | ---- | M] (AVG Secure Search) [Auto | Stopped] -- C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\15.2.0\ToolbarUpdater.exe -- (vToolbarUpdater15.2.0)
SRV - [2012/12/05 04:44:54 | 002,321,560 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgfws.exe -- (avgfws)
SRV - [2012/11/02 04:51:18 | 005,174,392 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgidsagent.exe -- (AVGIDSAgent)
SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files\Skype\Updater\Updater.exe -- (SkypeUpdate)
SRV - [2012/07/05 18:41:08 | 007,392,136 | ---- | M] (LeapFrog Enterprises, Inc.) [Auto | Stopped] -- C:\Program Files\LeapFrog\LeapFrog Connect\CommandService.exe -- (LeapFrog Connect Device Service)
SRV - [2012/02/14 04:53:38 | 000,193,288 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Stopped] -- C:\Program Files\AVG\AVG2012\avgwdsvc.exe -- (avgwd)
SRV - [2011/07/26 10:16:02 | 001,025,352 | ---- | M] () [On_Demand | Stopped] -- C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe -- (AVG Security Toolbar Service)
SRV - [2009/07/08 14:21:02 | 000,066,056 | ---- | M] (NOS Microsystems Ltd.) [On_Demand | Stopped] -- C:\Program Files\NOS\bin\getPlus_HelperSvc.exe -- (getPlus®
SRV - [2008/07/26 08:25:36 | 000,150,040 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe -- (LVPrcSrv)
SRV - [2008/07/26 08:23:42 | 000,186,904 | ---- | M] (Logitech Inc.) [Auto | Stopped] -- C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe -- (LVCOMSer)
SRV - [2007/08/09 02:27:52 | 000,073,728 | ---- | M] (HP) [Auto | Stopped] -- C:\WINDOWS\system32\HPZipm12.exe -- (Pml Driver HPZ12)


========== Driver Services (SafeList) ==========

DRV - File not found [Kernel | On_Demand | Stopped] -- -- (WDICA)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\UIUSYS.SYS -- (UIUSys)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDRELI)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDFRAME)
DRV - File not found [Kernel | On_Demand | Stopped] -- -- (PDCOMP)
DRV - File not found [Kernel | System | Stopped] -- -- (PCIDump)
DRV - File not found [Kernel | On_Demand | Stopped] -- system32\DRIVERS\PFC027.SYS -- (PAC207)
DRV - File not found [Kernel | System | Stopped] -- -- (lbrtfdc)
DRV - File not found [Kernel | System | Stopped] -- -- (Changer)
DRV - [2013/06/07 22:34:13 | 000,037,664 | ---- | M] (AVG Technologies) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtpx86.sys -- (avgtp)
DRV - [2013/04/11 03:18:40 | 000,302,368 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\system32\drivers\avgtdix.sys -- (Avgtdix)
DRV - [2012/12/10 04:28:36 | 000,142,176 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgidsdriverx.sys -- (AVGIDSDriver)
DRV - [2012/11/08 04:49:26 | 000,250,080 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\avgldx86.sys -- (Avgldx86)
DRV - [2012/04/19 04:50:26 | 000,024,896 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\avgidshx.sys -- (AVGIDSHX)
DRV - [2012/01/31 04:46:50 | 000,031,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | Boot | Running] -- C:\WINDOWS\system32\drivers\avgrkx86.sys -- (Avgrkx86)
DRV - [2012/01/12 19:52:06 | 000,030,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwfd)
DRV - [2012/01/12 19:52:06 | 000,030,944 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\avgfwdx.sys -- (Avgfwdx)
DRV - [2011/12/23 13:32:14 | 000,041,040 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Stopped] -- C:\WINDOWS\system32\drivers\avgmfx86.sys -- (Avgmfx86)
DRV - [2011/12/23 13:32:08 | 000,017,232 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgidsshimx.sys -- (AVGIDSShim)
DRV - [2011/12/23 13:32:06 | 000,024,144 | ---- | M] (AVG Technologies CZ, s.r.o. ) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\avgidsfilterx.sys -- (AVGIDSFilter)
DRV - [2011/11/12 12:18:20 | 000,018,560 | ---- | M] (LeapFrog) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\FlyUsb.sys -- (FlyUsb)
DRV - [2008/10/23 02:58:36 | 001,391,104 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\BCMWL5.SYS -- (BCM43XX)
DRV - [2008/07/26 10:26:22 | 000,041,752 | R--- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LVUSBSta.sys -- (LVUSBSta)
DRV - [2008/07/26 10:22:34 | 002,570,520 | R--- | M] (Logitech Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LV302V32.SYS -- (PID_PEPI)
DRV - [2008/07/26 08:25:02 | 000,025,624 | ---- | M] () [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\LVPr2Mon.sys -- (LVPr2Mon)
DRV - [2008/04/28 21:22:10 | 000,009,344 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\CPQBttn.sys -- (HBtnKey)
DRV - [2007/11/01 09:26:36 | 000,989,696 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_DPV.sys -- (HSF_DPV)
DRV - [2007/11/01 09:25:32 | 000,211,456 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSFHWAZL.sys -- (HSFHWAZL)
DRV - [2007/11/01 09:25:22 | 000,731,520 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\HSF_CNXT.sys -- (winachsf)
DRV - [2006/08/24 15:05:32 | 000,594,432 | ---- | M] (Conexant Systems Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\CHDAud.sys -- (HdAudAddService)
DRV - [2006/06/19 02:37:34 | 000,036,864 | ---- | M] (Advanced Micro Devices) [Kernel | System | Stopped] -- C:\WINDOWS\system32\drivers\AmdK8.sys -- (AmdK8)
DRV - [2006/03/06 09:49:36 | 000,011,136 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvsmu.sys -- (nvsmu)
DRV - [2006/03/03 10:31:04 | 000,013,056 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\nvnetbus.sys -- (nvnetbus)
DRV - [2006/03/03 10:31:02 | 000,034,176 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\system32\drivers\NVENETFD.sys -- (NVENETFD)
DRV - [2006/01/27 10:04:16 | 000,099,584 | ---- | M] (NVIDIA Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\drivers\nvata.sys -- (nvata)
DRV - [2005/09/19 17:24:20 | 000,005,760 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\EabUsb.sys -- (eabusb)
DRV - [2005/09/19 17:23:52 | 000,007,808 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\eabfiltr.sys -- (eabfiltr)
DRV - [2004/08/04 01:31:34 | 000,020,992 | ---- | M] (Realtek Semiconductor Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\system32\drivers\RTL8139.sys -- (rtl8139)


========== Standard Registry (SafeList) ==========


========== Internet Explorer ==========

IE - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://search.live.c...ferrer:source?}
IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...g}&sourceid=ie7
IE - HKLM\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}


IE - HKU\.DEFAULT\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\.DEFAULT\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

IE - HKU\S-1-5-18\..\URLSearchHook: {A3BC75A2-1F87-4686-AA43-5347D756017C} - No CLSID value found
IE - HKU\S-1-5-18\..\SearchScopes\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}: "URL" = http://us.yhs.search...p={searchTerms}
IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0


IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...sario&pf=laptop
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\URLSearchHook: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - No CLSID value found
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes,DefaultScope = {0633EE93-D776-472f-A0FF-E1416B8B2E3A}
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/...Box&FORM=IE8SRC
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.co...&rlz=1I7SKPB_en
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233}: "URL" = http://isearch.avg.c...pr&d=2011-09-11 18:51:33&v=14.2.0.1&pid=avg&sg=&sap=dsp&q={searchTerms}
IE - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

========== FireFox ==========

FF - prefs.js..extensions.enabledAddons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:21.0
FF - user.js - File not found

FF - HKLM\Software\MozillaPlugins\@adobe.com/FlashPlayer: C:\WINDOWS\system32\Macromed\Flash\NPSWF32_11_7_700_224.dll ()
FF - HKLM\Software\MozillaPlugins\@avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin: C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\15.2.0\\npsitesafety.dll ()
FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20125.0\npctrl.dll ( Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@microsoft.com/WPF,version=3.5: c:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation)
FF - HKLM\Software\MozillaPlugins\@rocketlife.com/RocketLife Secure Plug-In Layer;version=1.0.5: C:\Documents and Settings\All Users\Application Data\Visan\plugins\npRLSecurePluginLayer.dll (RocketLife, LLP)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files\Google\Update\1.3.21.145\npGoogleUpdate3.dll (Google Inc.)
FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{1E73965B-8B48-48be-9C8D-68B920ABC1C4}: C:\Program Files\AVG\AVG2012\Firefox4\ [2013/06/08 08:53:43 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\avg@toolbar: C:\Documents and Settings\All Users\Application Data\AVG Secure Search\FireFoxExt\15.2.0.5 [2013/06/07 22:40:34 | 000,000,000 | ---D | M]
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Components: C:\Program Files\Mozilla Firefox\components
FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Firefox 21.0\extensions\\Plugins: C:\Program Files\Mozilla Firefox\plugins

[2013/04/30 21:48:58 | 000,000,000 | ---D | M] (No name found) -- C:\Documents and Settings\Jamye Doty\Application Data\Mozilla\Extensions
[2013/06/07 23:44:23 | 000,000,000 | ---D | M] (No name found) -- C:\Program Files\Mozilla Firefox\browser\extensions
[2013/06/07 23:44:23 | 000,000,000 | ---D | M] (Default) -- C:\Program Files\Mozilla Firefox\browser\extensions\{972ce4c6-7e08-4474-a285-3208198ce6fd}
[2013/06/07 22:43:06 | 000,003,714 | ---- | M] () -- C:\Program Files\mozilla firefox\searchplugins\avg-secure-search.xml

O1 HOSTS File: ([2004/08/04 16:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\system32\drivers\etc\hosts
O1 - Hosts: 127.0.0.1 localhost
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG2012\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (SSVHelper Class) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (Sun Microsystems, Inc.)
O2 - BHO: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll (AVG Secure Search)
O2 - BHO: (Skype add-on for Internet Explorer) - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O3 - HKLM\..\Toolbar: (AVG Security Toolbar) - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\15.2.0.5\AVG Secure Search_toolbar.dll (AVG Secure Search)
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\..\Toolbar\WebBrowser: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O4 - HKLM..\Run: [] File not found
O4 - HKLM..\Run: [AVG_TRAY] C:\Program Files\AVG\AVG2012\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [LogitechCommunicationsManager] C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe ()
O4 - HKLM..\Run: [LogitechQuickCamRibbon] C:\Program Files\Logitech\QuickCam\Quickcam.exe ()
O4 - HKLM..\Run: [Monitor] C:\Program Files\LeapFrog\LeapFrog Connect\Monitor.exe (LeapFrog Enterprises, Inc.)
O4 - HKLM..\Run: [NvCplDaemon] C:\WINDOWS\System32\NvCpl.dll (NVIDIA Corporation)
O4 - HKLM..\Run: [vProt] C:\Program Files\AVG Secure Search\vprot.exe (AVG Secure Search)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\StartUp\HP Photosmart Premier Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe (Hewlett-Packard Development Company, L.P.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\StartUp\Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe (Logitech Inc.)
O4 - Startup: C:\Documents and Settings\Default User\Start Menu\Programs\StartUp\Vongo Tray.lnk = File not found
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Infodelivery present
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: LinkResolveIgnoreLinkInfo = 0
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoResolveSearch = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKU\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-20\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O7 - HKU\S-1-5-21-259245543-1681517005-3138360443-1006\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: LinkResolveIgnoreLinkInfo = 0
O9 - Extra 'Tools' menuitem : Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\NPJPI150_06.dll (Sun Microsystems, Inc.)
O9 - Extra Button: Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O9 - Extra 'Tools' menuitem : Skype add-on for Internet Explorer - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} http://www.update.mi...b?1267051626640 (MUWebControl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/...indows-i586.cab (Java Plug-in 1.5.0_06)
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.m...ash/swflash.cab (Shockwave Flash Object)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.ad...Plus/1.6/gp.cab (get_atlcom Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{914E7BB8-2789-4088-8ABA-70BD6C7BCAF7}: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\bwfile-8876480 {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll (Logitech Inc.)
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG2012\avgpp.dll (AVG Technologies CZ, s.r.o.)
O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies)
O18 - Protocol\Handler\skype-ie-addon-data {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll (Skype Technologies S.A.)
O18 - Protocol\Handler\viprotocol {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\15.2.0\ViProtocol.dll (AVG Secure Search)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - HKLM Winlogon: UserInit - (C:\WINDOWS\system32\userinit.exe) - C:\WINDOWS\system32\userinit.exe (Microsoft Corporation)
O24 - Desktop WallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O24 - Desktop BackupWallPaper: C:\WINDOWS\Web\Wallpaper\Bliss.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2001/07/27 23:07:38 | 000,000,000 | -HS- | M] () - D:\AUTOEXEC.BAT -- [ FAT32 ]
O32 - AutoRun File - [2004/04/30 15:01:14 | 000,000,053 | -HS- | M] () - D:\Autorun.inf -- [ FAT32 ]
O34 - HKLM BootExecute: (autocheck autochk *)
O34 - HKLM BootExecute: (C:\PROGRA~1\AVG\AVG2012\avgrsx.exe /sync /restart)
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)

========== Files/Folders - Created Within 30 Days ==========

[2013/06/18 19:09:59 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Jamye Doty\My Documents\My Videos
[2013/06/18 19:09:33 | 000,000,000 | R--D | C] -- C:\Documents and Settings\Jamye Doty\My Documents\My Pictures
[2013/06/18 18:29:49 | 000,000,000 | ---D | C] -- C:\_OTL
[2013/06/18 15:53:32 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Jamye Doty\My Documents\Quicken
[2013/06/08 08:53:44 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Start Menu\Programs\AVG
[2013/06/07 23:42:01 | 000,000,000 | ---D | C] -- C:\Program Files\Mozilla Firefox
[2013/06/07 22:50:03 | 000,602,112 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\Desktop\OTL.exe

========== Files - Modified Within 30 Days ==========

[2013/06/21 22:32:27 | 000,001,158 | ---- | M] () -- C:\WINDOWS\System32\wpa.dbl
[2013/06/21 22:32:02 | 000,002,048 | --S- | M] () -- C:\WINDOWS\bootstat.dat
[2013/06/18 19:12:18 | 000,000,830 | ---- | M] () -- C:\WINDOWS\tasks\Adobe Flash Player Updater.job
[2013/06/18 19:09:40 | 000,050,868 | ---- | M] () -- C:\WINDOWS\System32\nvapps.xml
[2013/06/18 19:09:04 | 000,000,432 | -H-- | M] () -- C:\WINDOWS\tasks\User_Feed_Synchronization-{F946D878-3FCE-470D-A3F9-97904DE78F91}.job
[2013/06/18 18:52:01 | 000,000,886 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineUA.job
[2013/06/18 18:36:13 | 000,000,882 | ---- | M] () -- C:\WINDOWS\tasks\GoogleUpdateTaskMachineCore.job
[2013/06/18 18:36:03 | 000,000,350 | ---- | M] () -- C:\WINDOWS\tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
[2013/06/18 17:04:49 | 123,484,333 | ---- | M] () -- C:\WINDOWS\System32\drivers\AVG\incavi.avm
[2013/06/18 16:28:23 | 000,000,664 | ---- | M] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/06/08 09:48:34 | 000,376,056 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2013/06/08 08:53:44 | 000,000,702 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG 2012.lnk
[2013/06/08 00:03:08 | 000,485,192 | ---- | M] () -- C:\WINDOWS\System32\perfh009.dat
[2013/06/08 00:03:08 | 000,081,040 | ---- | M] () -- C:\WINDOWS\System32\perfc009.dat
[2013/06/07 22:50:07 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Jamye Doty\Desktop\OTL.exe
[2013/06/07 22:34:13 | 000,037,664 | ---- | M] (AVG Technologies) -- C:\WINDOWS\System32\drivers\avgtpx86.sys

========== Files Created - No Company Name ==========

[2013/06/18 16:18:35 | 000,000,664 | ---- | C] () -- C:\WINDOWS\System32\d3d9caps.dat
[2013/06/06 18:31:32 | 000,000,350 | ---- | C] () -- C:\WINDOWS\tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job
[2012/09/22 23:55:18 | 000,027,520 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\dt.dat
[2012/02/14 23:28:11 | 000,003,072 | ---- | C] () -- C:\WINDOWS\System32\iacenc.dll
[2008/03/07 20:28:00 | 000,028,160 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\DCBC2A71-70D8-4DAN-EHR8-E0D61DEA3FDF.ini
[2007/05/22 18:48:19 | 000,000,000 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Application Data\wklnhst.dat
[2007/01/12 15:22:12 | 000,000,133 | ---- | C] () -- C:\Documents and Settings\Jamye Doty\Local Settings\Application Data\fusioncache.dat

========== ZeroAccess Check ==========

[2006/05/10 08:31:12 | 000,000,227 | RHS- | M] () -- C:\WINDOWS\assembly\Desktop.ini

[HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

[HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
"" = %SystemRoot%\system32\shdocvw.dll -- [2008/04/13 19:12:05 | 001,499,136 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Apartment

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\fastprox.dll -- [2009/02/09 07:10:48 | 000,473,600 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Free

[HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]
"" = C:\WINDOWS\system32\wbem\wbemess.dll -- [2008/04/13 19:12:08 | 000,273,920 | ---- | M] (Microsoft Corporation)
"ThreadingModel" = Both

========== LOP Check ==========

[2012/11/08 09:02:34 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Secure Search
[2011/02/20 21:33:08 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG Security Toolbar
[2011/09/11 20:50:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\AVG2012
[2010/11/11 23:56:41 | 000,000,000 | -H-D | M] -- C:\Documents and Settings\All Users\Application Data\Common Files
[2011/12/19 19:40:56 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Leapfrog
[2013/06/08 08:54:49 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\MFAData
[2012/12/23 23:52:28 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\Visan
[2007/01/05 23:01:31 | 000,000,000 | ---D | M] -- C:\Documents and Settings\All Users\Application Data\WildTangent
[2013/02/01 16:52:37 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Default User\Application Data\TuneUp Software
[2011/12/11 19:41:39 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\AVG Secure Search
[2011/09/11 18:48:53 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\AVG2012
[2009/02/07 18:15:17 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Individual Software
[2007/05/22 16:59:00 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Leadertech
[2011/09/11 18:31:32 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\Template
[2008/07/30 19:43:21 | 000,000,000 | ---D | M] -- C:\Documents and Settings\Jamye Doty\Application Data\W Photo Studio Viewer

========== Purity Check ==========



< End of report >


All processes killed
========== OTL ==========
C:\WINDOWS\imsins.BAK moved successfully.
C:\Documents and Settings\All Users\Application Data\IObit\IObit Security 360 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\IObit\Advanced SystemCare V5 folder moved successfully.
C:\Documents and Settings\All Users\Application Data\IObit folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit\InternetBooster folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit\Advanced SystemCare V5\Toolbox folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit\Advanced SystemCare V5\Log folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit\Advanced SystemCare V5\Boottime folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit\Advanced SystemCare V5\Backup folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit\Advanced SystemCare V5 folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit\Advanced SystemCare\Backup\Registry folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit\Advanced SystemCare\Backup folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit\Advanced SystemCare folder moved successfully.
C:\Documents and Settings\Jamye Doty\Application Data\IObit folder moved successfully.
========== COMMANDS ==========

[EMPTYTEMP]

User: All Users

User: Default User
->Temp folder emptied: 0 bytes

User: Jamye Doty
->Temp folder emptied: 1108403 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Java cache emptied: 0 bytes
->FireFox cache emptied: 18460857 bytes
->Flash cache emptied: 0 bytes

User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes

User: NetworkService
->Temp folder emptied: 0 bytes

%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 10854 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes

Total Files Cleaned = 19.00 mb


OTL by OldTimer - Version 3.2.69.0 log created on 06212013_222955

Files\Folders moved on Reboot...

PendingFileRenameOperations files...

Registry entries deleted on Reboot...


aswMBR version 0.9.9.1771 Copyright© 2011 AVAST Software
Run date: 2013-06-21 22:45:55
-----------------------------
22:45:55.765 OS Version: Windows 5.1.2600 Service Pack 3
22:45:55.765 Number of processors: 1 586 0x4C02
22:45:55.765 ComputerName: JAMYE UserName:
22:45:56.578 Initialize success
22:48:08.906 AVAST engine defs: 13062103
22:50:06.328 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\00000082
22:50:06.359 Disk 0 Vendor: HTS541040G9SA00 MB2OC60P Size: 38166MB BusType: 3
22:50:06.609 Disk 0 MBR read successfully
22:50:06.625 Disk 0 MBR scan
22:50:06.703 Disk 0 unknown MBR code
22:50:06.734 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 29588 MB offset 63
22:50:06.781 Disk 0 Partition 2 00 0C FAT32 LBA RECOVERY 8565 MB offset 60613245
22:50:06.812 Disk 0 scanning sectors +78156225
22:50:06.875 Disk 0 scanning C:\WINDOWS\system32\drivers
22:50:26.968 Service scanning
22:51:04.531 Modules scanning
22:51:18.593 Disk 0 trace - called modules:
22:51:18.703 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys hal.dll nvata.sys
22:51:18.812 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x85e17ab8]
22:51:18.921 3 CLASSPNP.SYS[f74e7fd7] -> nt!IofCallDriver -> \Device\00000083[0x85dcdb48]
22:51:19.031 5 ACPI.sys[f743e620] -> nt!IofCallDriver -> \Device\00000082[0x85dde030]
22:51:19.546 AVAST engine scan C:\WINDOWS
22:51:31.125 AVAST engine scan C:\WINDOWS\system32
22:55:30.765 AVAST engine scan C:\WINDOWS\system32\drivers
22:55:59.593 AVAST engine scan C:\Documents and Settings\Jamye Doty
22:57:46.703 AVAST engine scan C:\Documents and Settings\All Users
23:00:16.875 Scan finished successfully
23:02:40.484 Disk 0 MBR has been saved successfully to "C:\Documents and Settings\Jamye Doty\Desktop\MBR.dat"
23:02:40.515 The log file has been saved successfully to "C:\Documents and Settings\Jamye Doty\Desktop\aswMBR.txt"

[DonnaB]

Hi woodduckhunter,

Let's do one more scan to ensure all the malware was removed, then we'll focus on the normal boot issue you are having.


Eset Online Scanner


Note: You can use either Internet Explorer or Mozilla FireFox for this scan. You will however need to disable your current installed Anti-Virus, how to do so can be read here.

• Please go here then click on:
  
  Note: If using Mozilla Firefox you will need to download esetsmartinstaller_enu.exe when prompted then double click on it to install.
  All of the below instructions are compatible with either Internet Explorer or Mozilla FireFox.
• Select the option YES, I accept the Terms of Use then click on:
  
• When prompted allow the Add-On/Active X to install.
• Make sure that the option Remove found threats is NOT checked, and the option Scan archives is checked.
• Now click on Advanced Settings and select the following:
  
• Scan for potentially unwanted applications
• Scan for potentially unsafe applications
• Enable Anti-Stealth Technology

• Now click on:
  
• The virus signature database... will begin to download. Be patient this make take some time depending on the speed of your Internet Connection.
• When completed the Online Scan will begin automatically.
• Do not touch either the Mouse or keyboard during the scan otherwise it may stall.
• When completed make sure you first copy the logfile located at C:\Program Files\ESET\EsetOnlineScanner\log.txt
• Copy and paste that log as a reply to this topic.
• Now click on:
  (Selecting Uninstall application on close if you so wish)

Thank you,

Donna

[woodduckhunter]

Here is the log file:

ESETSmartInstaller@High as downloader log:
all ok
# version=8
# OnlineScannerApp.exe=1.0.0.1
# OnlineScanner.ocx=1.0.0.6920
# api_version=3.0.2
# EOSSerial=be9fdee03dd6704bba1ad661e9fbeab1
# engine=14135
# end=finished
# remove_checked=false
# archives_checked=true
# unwanted_checked=true
# unsafe_checked=true
# antistealth_checked=true
# utc_time=2013-06-23 01:40:23
# local_time=2013-06-22 08:40:23 (-0600, Central Daylight Time)
# country="United States"
# lang=1033
# osver=5.1.2600 NT Service Pack 3
# compatibility_mode=1034 16777214 100 84 272116 76196385 0 0
# scanned=94802
# found=0
# cleaned=0
# scan_time=7860


Thanks,
woodduckhunter

[DonnaB]

Hi woodduckhunter,

Good news on the no threats found by ESET. Time to perform some troubleshooting to see if we can find out hwy the system will not boot into normal mode. Please do the following:

Boot the computer into the Windows Advanced Options menu and choose Safe Mode.

Step 1: Start the System Configuration Utility

• Click Start, click Run, type msconfig, and then click OK.
  
• The System Configuration Utility dialog box is displayed.

Step 2: Configure selective startup options

• In the System Configuration Utility dialog box, click the General tab, and then click Selective Startup.
• Click to clear the Process SYSTEM.INI File check box.
• Click to clear the Process WIN.INI File check box.
• Click to clear the Load Startup Items check box. Verify that Load System Services and Use Original BOOT.INI are checked.
  
  
• Click the Services tab.
• Click to select the Hide All Microsoft Services check box and the Disable All box as displayed in red below.
  
• Click OK
• When you are prompted, click Restart to restart the computer.

Step 3: Log on to Windows

• Log on to Windows in normal mode.
• You'll receive a message on the screen, click to select the Don't show this message or launch the System Configuration Utility when Windows start check box, and then click OK.

Please share the results in your next post.

Thank you,

Donna

[woodduckhunter]

Same results. Computer boots gets to the windows xp splash screen and then when that screen goes off and computer continues to boot the screen goes black.

Thanks,
woodduckhunter

[DonnaB]

Hi woodduckhunter,

Let's test some temps and voltages to rule out hardware issues.

Download Speedfan (The download link is to the right), and install it. Once it's installed, run the program and post here the information it shows.
The information I want you to post is the stuff that is circled in the example picture I have attached.
To make sure we are getting all the correct information it would help us if you were to attach a screenshot like the one below of your Speedfan results.

To do a screenshot please have click on your Print Screen on your keyboard.

• It is normally the key above your number pad between the F12 key and the Scroll Lock key
• Now go to Start and then to All Programs
• Scroll to Accessories and then click on Paint
• In the Empty White Area click and hold the CTRL key and then click the V
• Go to the File option at the top and click on Save as
• Save as file type JPEG and save it to your Desktop
• Attach it to your next reply

For a second opinion:

Please download and run Hardware Monitor
Installation (setup version only)
HWMonitor is a hardware monitoring program that reads PC systems main health sensors : voltages, temperatures, fans speed.
The program handles the most common sensor chips, like ITE® IT87 series, most Winbond® ICs, and others. In addition, it can read modern CPUs on-die core thermal sensors, as well has hard drives temperature via S.M.A.R.T, and video card GPU temperature. Please get a screenshot of the sensors window and post it in your next reply.

Thank you,

Donna