Hello stman01,
Would you still like me to do the two logs?
No I don't think it is necessary. I wasn't seeing anything in your logs.
I think your machine is good to go now.
One thing I would say is that modems don't last forever. Might be just that your modem needed resetting something that got scrambled or it might be the beginning of failure. Something to keep in mind...
We have a couple of last steps to perform and then you're all set.
Follow these steps to uninstall Combofix and tools used in the removal of malware. This will also clean out and reset your Restore Points.- Go to Start > Programs > Accessories and click on Run
- Copy and paste the the bolded text below in the box then hit OK
Combofix /Uninstall
Step 2- Double-click OTL.exe to run it. (Vista users, please right click on OTL.exe and select "Run as an Administrator")
- Click on the CleanUp! button
- Click Yes to begin the Cleanup process and remove these components, including this application.
- You will be asked to reboot the machine to finish the Cleanup process. If you are asked to reboot the machine choose Yes.
MBAM can be uninstalled via control panel add/remove but it may be a useful tool to keep.
Any other tools remaining may be deleted.
Step 2Next, we need to clean your restore points and set a new one:
Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)
1. Turn off System Restore.On the Desktop, right-click
My Computer.
Click
Properties.
Click the
System Restore tab.
Check
Turn off System Restore.
Click
Apply, and then click
OK.
2. Restart your computer.3. Turn ON System Restore.On the Desktop, right-click
My Computer.
Click
Properties.
Click the
System Restore tab.
UN-Check
Turn off System Restore.
Click
Apply, and then click
OK.
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System Restore will now be active again.-------------------------------------------------------------------------------------------------------------------
A reminder: Remember to (re-install if uninstalled during cleaning) update and turn back on any anti-malware programs you may have turned off during the cleaning process.
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Here are some things that I think are worth having a look at if you don't already know about them:---------------------------------------------------------------------------------------------------------------------
It is good security practice to change your passwords to all your online accounts on a fairly regular basis, this is especially true after an infection. Refer to this Microsoft article
Strong passwords: How to create and use them.
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Java warningJava is a popular point of entry to your computer for malicous programs. The United States Department of Homeland Security recommends that computer users disable Java see
here. Unless you need it to run an important software the safest approach is to completely uninstall
Java. Where you do require it then the next safest option is to disable it in your browsers until you need it, then enable it.
How to diasble Java in your web browser and
How to unplug Java from the browserIf you do still need Java then regularly check that it is up to date. Older versions are the most vunerable to malicious attack.
- Download Java for Windows
Reboot your computer.
You also need to unininstall older versions of Java.
- Click Start > Control Panel > Add or Remove Programs
- Remove all Java updates except the latest one you have just installed.
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To help protect your computer in the future:
If you do not already have automatic updates set then it is recommended that you do set Windows to check, download and install your updates automatically.
* Click
Start > Control Panel > System and Security > Windows Update * Under Windows Update click on
Turn automatic updating on or off * Check items shown to ensure you receive updates automatically. Click
OK.
Be aware of what emails you open and websites you visit.
Go
here for some good advice about how to prevent infection.
A fun way to check your online safety literacy.
Quiz - getsafeonlineHave a safe and happy computing day!