External hard drive not being recognised but its connected?
Posted 11 June 2013 - 06:00 AM
Posted 11 June 2013 - 06:18 AM
What is the brand and model name or number of the HDD.
Have you tried connecting the HDD to another USB port or another computer.
If the HDD has an external power supply have you checked that it is receiving power from the wall socket.
Posted 11 June 2013 - 06:28 AM
Posted 11 June 2013 - 06:53 AM
Posted 11 June 2013 - 06:58 AM
CD Burner (CDRW) Drive,
Extra Storage Device (USB Flash Drive, External Hard Drive)
1. Save these files to your Desktop/Burn Your Live CD:
- Download Latest Puppy Linux ISO (i.e.: lupu-520.iso)
Download BurnCDCC ISO Burning Software
- Open BurnCDCC with Windows Explorer
- Extract All files to a location you can remember
- Double Click BurnCDCC
- Click Browse and navigate to the Puppy Linux ISO file you just downloaded
- Open/Double Click that file
IMPORTANT: Adjust the speed bar to CD: 4x DVD: 1x
- Click Start
- Your CD Burner Tray will open automatically
- Insert a blank CD and close the tray
- Click OK
2. Set your boot priority in the BIOS to CD-ROM first, Hard Drive Second
- Start the computer/press the power button
- Immediately start tapping the appropriate key to enter the BIOS, aka "Setup"
(Usually shown during the "Dell" screen, or "Gateway" Screen)
- Once in the BIOS, under Advanced BIOS Options change boot priority to:
CD-ROM 1st, Hard Drive 2nd
- Open your ROM drive and insert the disk
- Press F10 to save and exit
- Agree with "Y" to continue
- Your computer will restart and boot from the Puppy Linux Live CD
3. Recover Your Data
- Once Puppy Linux has loaded, it is actually running in your computer's Memory (RAM). You will see a fully functioning Graphical User Interface similar to what you normally call "your computer". Internet access may or may not be available depending on your machine, so it is recommended you print these instructions before beginning. Also, double clicking is not needed in Puppy. To expand, or open folders/icons, just click once. Puppy is very light on resources, so you will quickly notice it is much speedier than you are used to. This is normal. Ready? Let's get started.
3a. Mount Drives[list]
- Click the Mount Icon located at the top left of your desktop.
- A Window will open. By default, the "drive" tab will be forward/highlighted. Click on Mount for your hard drive.
- Assuming you only have one hard drive and/or partition, there may be only one selection to mount.
- USB Flash Drives usually automatically mount upon boot, but click the "usbdrv" tab and make sure it is mounted.
- If using an external hard drive for the data recovery, do this under the "drive" tab. Mount it now.
- At the bottom left of your desktop a list of all hard drives/partitions, USB Drives, and Optical Drives are listed with a familiar looking hard drive icon.
- Open your old hard drive i.e. sda1
- Next, open your USB Flash Drive or External Drive. i.e. sdc or sdb1
- If you open the wrong drive, simply X out at the top right corner of the window that opens. (Just like in Windows)
- From your old hard drive, drag and drop whatever files/folders you wish to transfer to your USB Drive's Window.
Remember to only click once! No double clicking! Once you drag and drop your first folder, you will notice a small menu will appear giving you the option to move or copy. Choose COPY each time you drag and drop.
YOU ARE DONE!!! Simply click Menu >> Mouse Over Shutdown >> Reboot/Turn Off Computer. Be sure to plug your USB Drive into another working windows machine to verify all data is there and transferred without corruption. Congratulations!
Note that there might be some other Puppy distros on the page (such as Slacko Puppy), but you need Lucid Puppy (lupu), the Ubuntu-based one. Always make sure you start downloading a file that starts with "lupu"!
Posted 11 June 2013 - 07:09 AM
The directions are primarily for an internal HDD so some of the steps can be omitted, as long as you are able to mount the external Seagate HDD you have a good chance of data recovery.
Posted 11 June 2013 - 07:35 AM
Posted 11 June 2013 - 07:55 AM
Posted 11 June 2013 - 08:17 AM
Posted 11 June 2013 - 08:42 AM
Is the device covered by a warranty.
How much free storage space was/is available on the HDD.
Is the USB cable for the device interchangeable so that it can be swapped.
Have you run Seatools http://knowledge.sea...US/FAQ/202435en, please only let us know if you have as any testing stresses the HDD which should be avoided at present.
If the device is not covered by a warranty as a last resort you could remove the HDD and either fit it into a desktop computer or use an external HDD enclosure or adapter to try and access the data.
Posted 11 June 2013 - 08:49 AM
Posted 11 June 2013 - 08:52 AM
Can you remember when you bought the external drive at all?
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