what should i do
Windows 7 Start up Loop [Closed]
Posted 14 June 2013 - 03:34 PM
what should i do
Posted 14 June 2013 - 03:54 PM
Please respect my volunteered time and stay with me until I declare your computer clean. If you are going to be delayed for a while, please let me know.
What Operating System do you have? Is it 32-bit or 64-bit?
Answer my questions and we'll go from there.
Posted 14 June 2013 - 05:19 PM
Plug the flashdrive into the infected PC.
Enter System Recovery Options.
To enter System Recovery Options from the Advanced Boot Options:
- Restart the computer.
- As soon as the BIOS is loaded begin tapping the F8 key until Advanced Boot Options appears.
- Use the arrow keys to select the Repair your computer menu item.
- Select English as the keyboard language settings, and then click Next.
- Select the operating system you want to repair, and then click Next.
- Select your user account an click Next.
On the System Recovery Options menu you will get the following options:
Windows Complete PC Restore
Windows Memory Diagnostic Tool
Command Prompt[*]Select Command Prompt
[*]In the command window type in notepad and press Enter.
[*]The notepad opens. Under File menu select Open.
[*]Select "Computer" and find your flash drive letter and close the notepad.
[*]In the command window type e:\frst64.exe
Note: Replace letter e with the drive letter of your flash drive.
[*]The tool will start to run.
[*]When the tool opens click Yes to disclaimer.
[*]Press Scan button.
[*]It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.[/list]
Posted 14 June 2013 - 06:57 PM
Posted 21 June 2013 - 07:27 AM
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