PC shuts down in safe mode [Closed]
Posted 18 June 2013 - 07:51 AM
Do you have a windows CD so that we can run the system file checker
Posted 18 June 2013 - 03:34 PM
Posted 19 June 2013 - 07:50 AM
Create an emergency repair USB drive:
Download Dr Web Live USB to your desktop
- Connect a USB flash drive to the computer. Registering the plugging in event takes no more than 10 seconds.
- Launch drwebliveusb.exe.
- The program will detect available USB-devices automatically and prompt you to choose the one you’d like to use as an emergency repair drive. You can format the device if you like (a warning will be displayed before you proceed with formatting). In order to read the License agreement, follow a corresponding link found in the program window (the page containing the license agreement text will be loaded in your default browser).
- To create a bootable USB flash drive, press the Create Dr.Web LiveUSB button.
- Files will be copied automatically.
- Once the copying process is completed, press the Exit button to close the application.
- Reboot the infected computer with the USB in the drive
- Ensure that the first boot device is USB - If you are not sure about that then see this page for instructions
- As loading starts, a dialogue window will prompt you to choose between the standard and safe modes.
- Use arrow keys to select DrWeb-LiveCD (Default)
- When the system is loaded, check the disks or folders you want to scan, and click on ?Start?.
- The programme will now scan for and cure/delete any malware that it finds. Allow it to do so
- Once completed reboot to normal windows
- No log is produced so once in normal windows run a fresh OTL scan and let me know if the problems persist
Posted 20 June 2013 - 09:13 PM
Edited by Faithfulfly, 21 June 2013 - 12:42 AM.
Posted 21 June 2013 - 05:48 AM
- Click on Start and then Control Panel.
- Click on the Device Manager icon.
- In Device Manager, right-click your video adapter, and then click Uninstall to remove the video adapter.
- Restart your computer. After you log on, you receive a New Hardware Found dialog box with Video Controller (VGA Compatible) listed as the description and the Found New Hardware Wizard starts.
- Click Next to start the wizard.
- Click search for suitable driver, and then click Next.
- Click to clear all of the search option check boxes, and then click Next.
- Click disable the device, and then click Finish.
After you finish the preceding steps, you computer is using the Vga.sys generic video driver, and this is the same VGA driver that is used in Safe mode. Note that Video Controller (VGA Compatible) (with a yellow question mark next to it) is displayed under the Other Devices branch in Device Manager.
After disabing the driver run the computer in Normal mode and let me know if it still shuts down like it has been previously doing.
Posted 21 June 2013 - 03:33 PM
Posted 21 June 2013 - 04:02 PM
Posted 21 June 2013 - 04:17 PM
System Mode: M61SME-S2
System Type: X86-Based PC
Is this the info you need? Thanks for all this help!
Posted 22 June 2013 - 12:13 PM
Select Option 2 . Automatically find my drivers > Graphics<
Download and install the driver that it finds.
Once done reboot and let me know how it is behaving
Posted 24 June 2013 - 07:13 AM
Posted 24 June 2013 - 07:29 AM
Posted 24 June 2013 - 10:03 AM
Posted 25 June 2013 - 04:12 AM
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