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Thermal Event. Thermal paste replaced, still unsolved


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#46
phillpower2

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Thanks for the update chromejae :thumbsup:

Good news that both tests passed at least, can you do the following for us please;

Go to Start then to Run/Search
Type in compmgmt.msc and click Enter
On the left side click on Disk Management
On the right side you will see your hard drive.
Now I need you to take an expanded screenshot and attach it to your next reply.

The fact that you have had no trouble while there has been minimal devices attached does suggest that the PSU is causing the issue by being underpowered and so working harder which generates more heat.
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#47
chromejael

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Here is the screenshot - http://bayimg.com/KaNFGaaEk

Can the PSU fans be tweaked, or configured, via the PC? Does it work like that?
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#48
phillpower2

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Thanks for the update chromejael :thumbsup:

Try MSI Afterburner to improve the cooling as it works with many other brands http://www.guru3d.co...wnload_msi.html
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#49
chromejael

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Ok, I'll try MSI Afterburner as a last resort.
What is the next step? Is there any outstanding details in the screenshot I provided?
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#50
phillpower2

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Ok, I'll try MSI Afterburner as a last resort.
As you wish.
What is the next step? Is there any outstanding details in the screenshot I provided?
Nope the HDD with the OS on it is fine.


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#51
chromejael

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okay, so what do I do next?
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#52
phillpower2

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1: Try and improve the cooling.
2: Obtain a quality brand PSU that is capable of supporting all of your hardware.
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#53
chromejael

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So, all our tests point to the PSU as the confirmed source of the problem?
I thought the test results were inconclusive?
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#54
phillpower2

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So, all our tests point to the PSU as the confirmed source of the problem?
I thought the test results were inconclusive?

The ICute PSU is a poor quality brand, the PSU has been continuously used in an overloaded state for whoever knows how long + PSUs are the most common hardware component to fail http://www.pcstats.c...?articleID=1720

The choice to continue using the ICute PSU is entirely yours but can I ask if you have had any problems since you disconnected the other three HDDs.
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#55
chromejael

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The choice to continue using the ICute PSU is entirely yours but can I ask if you have had any problems since you disconnected the other three HDDs.


Yes, the auto-shutdown still happens. I just switched it on, and after re-installing my Anti-virus software, just as I was about to activate it Online, a thermal shutdown occurred again.
On a side note, my Antivirus subscription ended in the midst of all this, and I've had to do a full uninstall to reinstall the new version. I've failed several times at this because the PC kept shutting down before I managed to complete the installation.
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#56
phillpower2

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Try booting into Safe Mode with Networking to install the AV software.
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