Jump to content

Welcome to Geeks to Go - Register now for FREE

Need help with your computer or device? Want to learn new tech skills? You're in the right place!
Geeks to Go is a friendly community of tech experts who can solve any problem you have. Just create a free account and post your question. Our volunteers will reply quickly and guide you through the steps. Don't let tech troubles stop you. Join Geeks to Go now and get the support you need!

How it Works Create Account
Photo

Thermal Event. Thermal paste replaced, still unsolved


  • Please log in to reply

#46
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,710 posts
Thanks for the update chromejae :thumbsup:

Good news that both tests passed at least, can you do the following for us please;

Go to Start then to Run/Search
Type in compmgmt.msc and click Enter
On the left side click on Disk Management
On the right side you will see your hard drive.
Now I need you to take an expanded screenshot and attach it to your next reply.

The fact that you have had no trouble while there has been minimal devices attached does suggest that the PSU is causing the issue by being underpowered and so working harder which generates more heat.
  • 0

Advertisements


#47
chromejael

chromejael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
Here is the screenshot - http://bayimg.com/KaNFGaaEk

Can the PSU fans be tweaked, or configured, via the PC? Does it work like that?
  • 0

#48
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,710 posts
Thanks for the update chromejael :thumbsup:

Try MSI Afterburner to improve the cooling as it works with many other brands http://www.guru3d.co...wnload_msi.html
  • 0

#49
chromejael

chromejael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
Ok, I'll try MSI Afterburner as a last resort.
What is the next step? Is there any outstanding details in the screenshot I provided?
  • 0

#50
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,710 posts

Ok, I'll try MSI Afterburner as a last resort.
As you wish.
What is the next step? Is there any outstanding details in the screenshot I provided?
Nope the HDD with the OS on it is fine.


  • 0

#51
chromejael

chromejael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
okay, so what do I do next?
  • 0

#52
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,710 posts
1: Try and improve the cooling.
2: Obtain a quality brand PSU that is capable of supporting all of your hardware.
  • 0

#53
chromejael

chromejael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts
So, all our tests point to the PSU as the confirmed source of the problem?
I thought the test results were inconclusive?
  • 0

#54
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,710 posts

So, all our tests point to the PSU as the confirmed source of the problem?
I thought the test results were inconclusive?

The ICute PSU is a poor quality brand, the PSU has been continuously used in an overloaded state for whoever knows how long + PSUs are the most common hardware component to fail http://www.pcstats.c...?articleID=1720

The choice to continue using the ICute PSU is entirely yours but can I ask if you have had any problems since you disconnected the other three HDDs.
  • 0

#55
chromejael

chromejael

    Member

  • Topic Starter
  • Member
  • PipPip
  • 74 posts

The choice to continue using the ICute PSU is entirely yours but can I ask if you have had any problems since you disconnected the other three HDDs.


Yes, the auto-shutdown still happens. I just switched it on, and after re-installing my Anti-virus software, just as I was about to activate it Online, a thermal shutdown occurred again.
On a side note, my Antivirus subscription ended in the midst of all this, and I've had to do a full uninstall to reinstall the new version. I've failed several times at this because the PC kept shutting down before I managed to complete the installation.
  • 0

Advertisements


#56
phillpower2

phillpower2

    Mechanised Mod

  • Global Moderator
  • 24,710 posts
Try booting into Safe Mode with Networking to install the AV software.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP