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No permission to uninstall or remove Foxit Reader


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#1
wayneman50

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I have tried to install the latest version of Foxit Reader. When I run the install, I get Error 5: Access Is Denied. I have an HP desktop with Windows 7. I tried running from the Administrator account and my own account. I also tried to deleted the current Foxit folders. I get the message "You need permission to perform this action. You require permission from the computer's administrator to make changes to this folder." I am logged on as the administrator when trying this.

Foxit Reader still works when I read a PDF, although it is not in Add Or Remove Programs.
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#2
rockmilk

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If Foxit Reader appears in the program files then I think I know of a way.

Using the Avast Removal Tool for removing stubborn hard to remove files................

  • Download aswclear.exe on your desktop
  • http://files.avast.com/files/eng/aswclear.exe
  • Start Windows in Safe Mode
  • Open (execute) the uninstall utility( Vista Win 7 User's Need to Right Click and Run as Admin.)
  • Locate the file or folder which you would like to remove/delete
  • To Have avast delete the folder you can specify which folder needs deletion by hitting the search button from within the Avast Removal Utility. [...]
  • Go to the C: Drive then Locate the Folder in program files.
  • Left Click the Foxit Reader Folder once
  • Select OK
  • Select Un install from within the avast removal tool
  • Select Yes To the Prompt
  • Allow confirmation of Deleted files.
  • X out of the Avast Un install Utility
  • Follow the Prompt To Reboot
  • (Note: Be careful! The content of any folder you choose will be deleted!)


After the reboot into Normal Mode remove Foxit Reader from add remove programs. (If listed)


Although if you have Avast installed on your machine this will remove the Antivirus.

Hopefully this will remove that stubborn file for you as well.

Edited by rockmilk, 01 July 2013 - 08:34 PM.

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#3
Wolfeymole

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What the Avast Removal Tool has to do with this thread is beyond me.

The Tool is only good for removing Avast and other Avast products as listed here...

http://avast-removal-tool.com/

It may be worthwhile using Revo Uninstaller.
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#4
rockmilk

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What the Avast Removal Tool has to do with this thread is beyond me.

The Tool is only good for removing Avast and other Avast products as listed here...

http://avast-removal-tool.com/

It may be worthwhile using Revo Uninstaller.



The Avast removal tool can be used to remove other programs as well. :thumbsup:

Here is one example.
http://www.geekstogo...ll-old-printer/

I have seen it work in this manner at least 7 times any time I ask an op to use it the program in question is removed.

As well since Wayne Stated that foxit is no longer in add remove programs I do not think Revo will apply to this but perhaps it will help.

Edited by rockmilk, 29 June 2013 - 10:16 AM.

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#5
wayneman50

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My error. Foxit does not run when I click on a PDF. Instead, PDF Complete executes. You two seem to disagree about using Avast, so I don't know what to do at this point.

Edited by wayneman50, 29 June 2013 - 10:38 AM.

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#6
rockmilk

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So if the foxit folder is there when you go through these steps then use the Avast tool as suggested to remove it.

Hit the start button then computer the c: drive program files that is where you are trying to delete the folder which gives you the error if you boot into safemode and remove it with the tool as suggested it should work I have yet to see the Avast removal tool fail at removing a program.
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#7
rockmilk

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You two seem to disagree about using Avast, so I don't know what to do at this point.


It works just because it is some outside the box thinking does not mean it will not work there are many ways to "skin a cat"

See below.

http://www.geekstogo...ll-old-printer/
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#8
wayneman50

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Sorry, I'm confused. You wrote "If Foxit Reader appears in the program files then I think I know of a way. ..
It does not appear in Add Or Remove Programs.
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#9
rockmilk

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Sorry, I'm confused. You wrote "If Foxit Reader appears in the program files then I think I know of a way. ..
It does not appear in Add Or Remove Programs.


I meant the program files see this.
Hit the start button then computer then the c: drive then program files folder.
If it were listed in the add remove programs then revo may have worked.

The choice is yours it cant hurt to give it a shot I only offered a possible solution to your issue.

Edited by rockmilk, 29 June 2013 - 10:46 AM.

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#10
rockmilk

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Any luck removing the folder?
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#11
wayneman50

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Sorry I've been really tied up. This IS important to me. I'll get back to you soon. Thanks!
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#12
rockmilk

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Ok let me know if the Avast Tool works or not. :)
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#13
wayneman50

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What does this mean? "Although if you have Avast installed on your machine this will remove the Antivirus."
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#14
rockmilk

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If avast is installed on your machine it will remove the antivirus as well this tool was made to remove avast.
But if you look at this from the link.

http://www.avast.com/uninstall-utility

(Note: Be careful! The content of any folder you choose will be deleted!)


This is what gave me the idea to use the tool to remove programs.
I tested it on my machine and I was able to remove windows defender with the tool. ( I do not use nor do I like that program so I can live without it.)

So I am pretty sure that it will remove foxit without an issue just re download the avast software from here.
http://www.filehippo...vast_antivirus/

Edited by rockmilk, 03 July 2013 - 12:45 PM.

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#15
wayneman50

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Success! Thank you!

A few years ago, one of the GeeksToGo staff recommended Foxit over Acrobat. He said it was less vulnerable to attack. Do you think it's worth the trouble of having to manually update Foxit instead of using Acrobat?
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