[toothless420]

hi
i have this issue with my new hdd western digital caviar blue 1tb sata

i already have a sata drive installed and it work fine on its own. but when i install the new one, the bios see it but windows does not ( not even in the disk management ) but it does show in the peripheral management

partition magic see it but show it as 2 tb and wont format it arconis true image also see it as 2 tb but wont format it i run the western digital data lifeguard software it show no problem

i have installed windows directly on it and it work fine i can even add the other hdd with it just fine
but when i switch back to using the windows installation on my normal hdd it wont see the new one

i could simply use the windows installation that recognize all the hdd but this would mean having to install all my stuff again and i dont want to unless there is no other way as if it work one way it should work the other way around to

anyone have any idea on how to solve this issue ?
thanks

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Before you format you have to setup the partition. In both scenarios you stated partition magic and Acronis see it but won't format. Did you setup the partition first?

[rshaffer61]

Before you format you have to setup the partition. In both scenarios you stated partition magic and Acronis see it but won't format. Did you setup the partition first?

[toothless420]

yes even when i installed windows on it it made the partition but wont be recognized in my other instance of windows

another info is when i boot it boot on the new hdd windows i have to manually choose to get on my old one

[rshaffer61]

Are the two windows the same or is one XP and the other Win7?
Also are the installed on the same drive or different drives?

[toothless420]

both are win xp pro
one is on the old sata drive (current working setup) and the other is on the new hdd that wont be recognized by the current working setup

so the new hdd work on his own but wont work with the old one at least not if i dont use the windows on it

so if it is able to run windows and see all the other drive while on it (new hdd)
there must me something i am missing that prevent the other drive from seeing it when windows is runing it the old hdd

Edited by toothless420, 26 June 2013 - 12:50 PM.

[rshaffer61]

Tell you what I need you to do the following but I need it for both the old hd and the new hd.




Go to Start then to Run
Type in compmgmt.msc and click Enter
On left side click on Disk Management
On right side you will see you hard drive.
Male sure the window is open all the way on the top right so I can see all the info it has.
Now I need you to take a screenshot and attach it to your next reply. Do the following to take a screenshot while the above is open and showing on your desktop.

To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG or PNG and save it to your Desktop
Make sure the window is open all the way so I can see everything on the top right window.


Attach it to your next reply

[toothless420]

here i attached the 2 scree shot

my windows is in french tho i duno if this will be a problem for you but i can translate the tab for you if needed

Attached Thumbnails

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[rshaffer61]

OK the second one that doesn't show the other drive is that the old drive?
Do you know what SP is installed on that windows?

[toothless420]

the one showing only 1 drive is the old one on xp sp3 up to date
and the new one is a fresh install of win xp with nothing else at all

[rshaffer61]

OK strange because if anything the new one should be the problem because the SP is not 3 yet according to what you said.

Let me ask does the bios see both drives?

[toothless420]

yes

[rshaffer61]

OK strange for sure.
Let me see if I can research this a little more to find a resolution.

[rshaffer61]

Do me a favor and in the old drive where it doesn't see the new drive please go to the device manager and let me know if you see any yellow exclamation marks.

Please Go to

1: START and the click on RUN
2: Type in devmgmt.msc
3: Click Enter


To do a screenshot please have click on your Print Screen on your keyboard. It is normally the key above your number pad between the F12 key and the Scroll Lock key
Now go to Start and then to All Programs
Scroll to Accessories and then click on Paint
In the Empty White Area click and hold the CTRL key and then click the V
Go to the File option at the top and click on Save as
Save as file type JPEG and save it to your Desktop


Attach it to your next reply

[toothless420]

hehe yeah i been searching all over for this on my side to
and this is quite a weird issue i think its likely a stupid little thing i missed but to find out what it is is the problem

must be related to the fact it try to boot from the new hdd first even when i set it as 3rd in bios and wont boot at all when i remove it from the list but boot back normally when i physically unplug it

[rshaffer61]

There should be Sata 1, Sata 2 and so forth parked on the motherboard. Is the original drive on SATA 1 and the new one on SATA 2 or 3?