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Work emails not routing to mobile devices after changing router?

Started by Sebster88 , Jun 26 2013 03:31 PM

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#1
Sebster88

Posted 26 June 2013 - 03:31 PM

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1 posts

Good evening all,

At work we have a SBS2008 server running exchange 2007 with outlook clients.

Up until yesterday, staff could send and receive their emails via mobile, tablet and laptop devices.

However this morning our internal router was changed for a Cisco one with higher security to enable us to setup an intercompany VPN. I have noticed tonight that this change has resulted in the loss of our remote emails with the simple iOS 'the server to the connection failed' message.

Can anyone shed any light joy this could be happening?

Many thanks in advance
Seb